Award-winning Creative and Web Development Agency
Our clients are ambitious and sophisticated organisations who want to stand out in a crowded marketplace.
They worry that their website does not convey the true emotion of their business or what sets them apart from the competition. This is often due to a number of factors including the design, imagery, and the story the website is telling.
Others are concerned that slow load times are frustrating their visitors and that low search engine rankings and poor user experience are negatively impacting their business.
A few are unhappy with the lack of new business or sales their existing website brings in. They feel like they’re not reaching their full potential in terms of market share, reach, and reputation.
It’s likely we’ll be a good fit if you’re:
- a funded startup with an exciting vision
- an e-commerce store that wants to increase its SEO and conversions
- a brand or agency that needs us to translate your creative vision to the web
- an SME who wants a high-end design without sacrificing performance impacting their business.
headquarters
Focus
Portfolio
Trajectory, Basil and Toms, Hourly, Builders Bay
Membership website with MemberPress integration and fresh design
THE CHALLENGE
Trajectory is a successful Future Trends company with blue-chip clients. They operate in a fast-changing environment, but their current website had gone a little stale. It was not providing the level of credibility they wanted when potential clients visited it and it had to capability to offer membership functionality, something they were keen to deliver to their clients.
THE RESULT
After extensive consultation with the various stakeholders at Trajectory we settled on two mission critical elements that the new website needed to fulfil. Firstly, it needed to showcase the work that Trajectory was doing. Secondly, it needed to have a membership component where clients could pay for a subscription service to some of Trajectory’s research work. We completely redesigned the website from the ground up to incorporate a light, airy space with lots of attractive imagery. We also designed the blog to really showcase images as well as text. We then built a custom membership area and connected this up to Stripe for payment.
Recruitment platform - Marketplace to connect SMEs with consultants
THE CHALLENGE
Hourly wanted to disrupt the consulting industry. Their insight was that many ex big four consultants wanted a work-life balance which meant that they could consult for individual clients on a per hour basis. This also gave smaller businesses an opportunity to access top-class talent at a fraction of the cost of engaging a large consulting firm. They came to us for the technical implementation of this two-sided marketplace.
THE RESULT
After an extensive project kick off, we understood that Hourly needed to be able to surface reliable search results as quickly as possible for the platform to be useful to potential clients searching for consultants. We built a search schema which allowed for searching within industry, speciality and user profile all returning results in milliseconds. We also built them a platform for onboarding new consultants and a booking system where clients could book consultants by the hour.
e-commerce website for high end grocery store Driving growth in online recurring subscriptions
THE CHALLENGE
Basil & Toms is an upmarket, family-run grocery store in the bustling Churchfield Road area of Acton W3.
They have built up a loyal customer base for their high-quality fresh produce, local bread, cheese and eggs.
But while the store was thriving, they wanted to extend their reach and offer online shopping on a subscription box basis.
THE RESULT
After exploring a number of options with Basil & Toms we built their website and online shop using WordPress and WooCommerce.
This gave them an easy way to update content and manage their monthly subscription boxes.
They key elements of the site were to bring through the high end feel of their store into the website while making it easy and reliable to order a monthly veg box. This combination is a big hit with their customers, and they have built up a significant subscription service which really helped them to weather the Covid pandemic.
Driving a SasS business with WordPress multisite and custom built dashboard
THE CHALLENGE
Churches were hard hit during the pandemic when their services had to close to the public. Many scrambled to get online by using a combination of Zoom and Youtube to deliver live services at home and/or recorded services for their congregation to watch. Many were having difficulty in managing the new tech requirements and the congregation were not sold on watching services on YouTube.
THE RESULT
Faithly came to us with an ambitious plan for a platform that would help churches get their videos online more easily. We built them a WordPress multisite setup which was configured for churches to develop their own site as a separate website and link to it from a custom domain. We then build a dedicated backend system for the churches to upload their video (with some nice touches such as fast uploading and being able to pause and restart downloads). Videos were stored on Vimeo and uploaded straight to Vimeo from the dashboard via a custom integration. Once someone at the church has uploaded their video it goes straight onto their website and the congregation can view it in a glorious distraction-free webpage.
A WordPress powered membership website to support multiple choirs operating under the Vocality Singing brand.
THE CHALLENGE
Increasing conversions by standing out in a crowded market.
THE RESULT
We built a WordPress powered membership website which allows members to book taster sessions, manage their online payment and download resources like lyrics and music that they need for weekly choir practise. We also built a customised forum so that the choir leader for each choir can post relevant messages to their particular members.
Modern WordPress website integrating WooCommerce to drive bookings and sales
THE CHALLENGE
Arthur Razor is a boutique barbershop in Ealing, West London. The shop is busy and attracts a celebrity clientele. They wanted a custom-designed website to help them stand out in a crowded market and showcase just how different the Arthur razor experience is compared to their competition.
THE RESULT
We designed and built a brand-new website using WordPress. It has booking functionality and e-commerce using WooCommerce. It uses a simple layout to really showcase the images of the shop and leverages great photography to draw in potential clients to experience the Arthur Razor atmosphere.
Reviews
the project
Website Design & Maintenance for Speech Writing Service
"Thanks to their input, my conversion rates increased and my bounce rate dropped."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the founder and owner of a professional speech writing service.
For what projects/services did your company hire Indie Ridge?
I have used Indie Ridge for ongoing website support as well as ad hoc web design work.
How did you select this vendor and what were the deciding factors?
It was a word-of-mouth recommendation. The deciding factor was an initial call where my business needs - and how these intersected with my web site - were discussed in an in-depth and very impressive fashion. It wasn't salesy. It was all about understanding my business.
Describe the project in detail and walk through the stages of the project.
The support I've received has covered the whole gamut of web needs. From design elements to optimization, to SEO. At each stage, the response was timely and the technical expertise very good.
How many resources from the vendor's team worked with you, and what were their positions?
My support came from Chris Forte.
Can you share any outcomes from the project that demonstrate progress or success?
Thanks to their input, my conversion rates increased and my bounce rate dropped. Turnover has increased significantly year-on-year.
How effective was the workflow between your team and theirs?
Communication has always been quick and clear. For someone who has a fair knowledge of IT terms but is not a developer, the technical language and explanations are always perfectly pitched.
What did you find most impressive or unique about this company?
Their ability to place the needs of my business first. To make a really impressive attempt to understand what I was and am trying to achieve - not just technically with the site - but with my business goals. This has always meant their support has been tailored and effective rather than support for support's sake.
It has provided me with value for money, peace of mind and - very importantly - someone I can trust to give me an honest assessment of what web/IT support is needed to achieve a goal.
Are there any areas for improvement or something they could have done differently?
Not that I can think of.
the project
Website Design & Development for Legal Services Firm
"We were 100% happy with the service we received."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Im the owner of a legal services firm.
For what projects/services did your company hire Indie Ridge, and what were your goals?
We established LS Law in 2015, and felt we needed to increase its visibility, by providing an on-line "shop front" which show cases the support we provide to our clients.
How did you select this vendor and what were the deciding factors?
We selected the Vendor based on the recommendation from one of our clients.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick off meeting to discuss the aims and objectives. We provided the content, from which a series of mock ups was provided by way of examples we could use, from which the site was built. We had weekly check in meetings where additions and revisions to the site were agreed upon using the live test environment.
How many people from the vendor's team worked with you, and what were their positions?
A project manager worked with us, who also had technical knowledge in how to build the site.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The feedback we have received regarding our website have all been extremely positive and has had the desired result of showing us as a mature established professional organization with a quality website.
Describe their project management style, including communication tools and timeliness.
We communicated over zoom/phone calls regularly, timelines were established and always met.
What did you find most impressive or unique about this company?
They provided us with a professional site, which delivered on our expectations.
Are there any areas for improvement or something they could have done differently?
We were 100% happy with the service we received.
the project
Web Dev for Blog-Writing Company
"They treated the smallest company with the same degree of professionalism as they will do with the largest firms."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Chris built and maintains my blog site which is simple to use, robust and does exactly what I need.
For what projects/services did your company hire Indie Ridge?
I have been involved in web dev since the 1990's & Chris is one of the most knowledgable and pragmatic people I have every worked with.
How did you select this vendor and what were the deciding factors?
Chris was recommenced and offered a balance of value for money with high levels of technical competence and customer service.
Describe the project in detail and walk through the stages of the project.
Built and maintained my blog site since inception and through several iterations.
How many resources from the vendor's team worked with you, and what were their positions?
I worked with Chris which is always a pleasure.
Can you share any outcomes from the project that demonstrate progress or success?
My blog is small but influential in my niche sector.
How effective was the workflow between your team and theirs?
Workflow was ideal - quick turnarounds & always done right
What did you find most impressive or unique about this company?
Chris isn't pretentious of fussy and understands that clients come in all shapes & sizes with budgets and expectations to match. They treated the smallest company with the same degree of professionalism as they will do with the largest firms.
Are there any areas for improvement or something they could have done differently?
No
the project
Web Dev for Media Consultancy Firm
"Their speed is excellent. They're always available and easy to work with."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the owner of a media consultancy firm which specialises in providing strategic communications advice and content creation
For what projects/services did your company hire Indie Ridge, and what were your goals?
I asked them to design and implement a website for the business
How did you select this vendor and what were the deciding factors?
They were recommended
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We met and went through my requirements, then they went away and came back with proposals that were assessed online. They also maintain a watching brief over the site and make updates when required
How many people from the vendor's team worked with you, and what were their positions?
A web designer and project manager.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Their response and execution times were faultless. The site has been well-received, praised by others, and has generated traffic
Describe their project management style, including communication tools and timeliness.
Quick, good listeners, responsive.
What did you find most impressive or unique about this company?
Their speed is excellent. They're always available and easy to work with.
Are there any areas for improvement or something they could have done differently?
None
Upon implementing the changes recommended by the Indie Ridge team, the company saw their conversion rates increase and their bounce rates drop. The company credits the team's quick and clear communication style and how they placed the company first for the success of the partnership