IndeedSEO

Introduce your business and what you do there.

I’m the CEO of a hospital where we provide IVF services.

What challenge were you trying to address with IndeedSEO?

We approached them for SEO, PPC, and Facebook and LinkedIn marketing services.

What was the scope of their involvement?

IndeedSEO took one month for research and discovery, and we then signed a contract and established the keywords we were going to target, as well as the PPC value of each keyword.

We focused on 60 keywords to start, and we expanded that list when our budget expanded. Then, we started targeting several cities in Canada, Italy, and the US.

IndeedSEO recommended a lot of changes to our website as well, including title tags and structural improvements to help the speed of the site. Finally, they post on social media for us.

What is the team composition?

We worked with one PPC resource, one SEO resource, and two social media marketing resources.

How did you come to work with IndeedSEO?

They were recommended to us. A friend of mine had worked with them for a couple of years

How much have you invested with them?

We’ve spent $60,000–$70,000 with them to date.

What is the status of this engagement?

We’ve been working together since March 2019.

What evidence can you share that demonstrates the impact of the engagement?

We’re ranking on the first page for more than 50%–60% of our keywords in the cities we’re targeting.

How did IndeedSEO perform from a project management standpoint?

They’re good. I communicate through a manager, providing feedback on pictures and content for social media. We communicate over the phone and email.

What did you find most impressive about them?

They give us value. Our social media presence and Google rankings are improving significantly.

Are there any areas they could improve?

I don’t have any comment on this.

Do you have any advice for potential customers?

They could write with more follow-ups. As a director of a hospital, I have a lot of things going on, so IndeedSEO could follow up with more information so things don’t fall through the cracks.

Please describe your company and your position there.

I am the broker/owner of Michael Tinnon Luxury Real Estate Group.

For what projects/services did your company hire IndeedSEO, and what were your goals?

Hired Indeed SEO to market our real estate website. Our primary goals to attract new clients (e.g. buyers, sellers, and investors.

How did you select IndeedSEO and what were the deciding factors?

We selected Indeed SEO based on a great deal of research and their dynamic customer reviews. Indeed SEO was a clear choice for what we hoped to accomplish.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Indeed SEO proved instrumental in elevating our website to the top of main search engines. This in turn drove new and exciting traffic to our site which resulted in increased productivity.

How many people from the vendor's team worked with you, and what were their positions?

We had three persons responsible for our project to include two project managers and a member of the vendor’s team that we corresponded with 3-4 times per week.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Indeed SEO delivered as promised. Our website activity tripled and our customer base grew rapidly.

Describe their project management style, including communication tools and timelines.

Indeed SEO Management style is very collaborative and this worked very well. Communication was spot on and we never had to guess what was next. All timelines were met as promised.

What did you find most impressive or unique about this company?

I knew from my research and the many positive reviews from other similar companies that we would be in good hands. This company is unique on many different levels.

Are there any areas for improvement or something they could have done differently?

I experienced no weak areas as related to this company. They outline your project and follow through in remarkable detail.

Introduce your business and what you do there.

I’m the manager at HFA Society, a health society that helps people suffering from different diseases. We’re also doing a charity here and taking care of the people who don’t have money to take care of their health.

What challenge were you trying to address with IndeedSEO?

We wanted to reach more people through Google search and social media.

What was the scope of their involvement?

IndeedSEO works on SEO and social media marketing. They do some PPC work as well. The team runs our marketing campaigns for Facebook and Instagram, as well as a little bit on LinkedIn.

What is the team composition?

I work with two people. They assigned me a project manager and a team leader.

How did you come to work with IndeedSEO?

I found different companies in a Google search. We had a meeting with them and finalized with IndeedSEO.

How much have you invested with them?

We invested $250,000–$300,000

What is the status of this engagement?

We started working together in December 2018 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We have all the data with us and we compare how things are moving. We have scrum meetings and get all the data. We are still working with IndeedSEO because we continue to see an increase in our online engagement.

How did IndeedSEO perform from a project management standpoint?

They respond to our calls and questions we have.

What did you find most impressive about them?

The quality IndeedSEO delivers and their engagement is something we haven’t found anywhere else.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

It’s a great experience working with IndeedSEO. They’re implementing whatever new things are updated by Google. They give us ideas.

Introduce your business and what you do there.

I’m the owner of Backyard Valley Tea, a specialty tea company.

What challenge were you trying to address with IndeedSEO?

We needed help with web development and digital marketing.

What was the scope of their involvement?

IndeedSEO did my online web store creation using Shopify. The team then provided me with social media management and digital marketing support. They managed the content and ran the ads. They also did my SEO. They handle any small changes or updates. 

What is the team composition?

There are four different people I connect with. There’s a customer relation manager, someone who takes care of the store and the SEO, a graphic designer who designs all the posts and content for my social media, and a developer if I need any kind of plugin. 

There’s one more person that has been taking care of all my projects specifically but I didn’t interact with him as much. He’s the managing director of the company.

How did you come to work with IndeedSEO?

A few of my colleagues are also running stores, and they suggested IndeedSEO. I also saw them in a Google search and on Clutch.

How much have you invested with them?

We ‘ve spent 1.5 lakhs (approximately $2,000 USD). The whole budget is going to be 2.5 lakhs (approximately $3,400 USD).including the digital marketing and social media management.

What is the status of this engagement?

We started working together in February 2020. It’s still a continuous process.

What evidence can you share that demonstrates the impact of the engagement?

They delivered what we expected. As of yesterday, they’ve provided us 600% more traffic compared to six weeks ago. It was a really huge boost. 

IndeedSEO’s services also gave us a really good ranking on the Google page. They’re still working on it. It’s not on the top of the Google search engine but it is on the first page. It was really good.

How did IndeedSEO perform from a project management standpoint?

Their project management style is really good. Anything that bothered me or any kind of reports or requests that I wanted, they provided it immediately. I can’t remember any kind of delay that I had. In some places, they provided me some extra services. 

Once, I requested to implement something on my store and they implemented it on the wrong portion of the page. When I asked them to change it, they did so right away and they gave us a few extra features on top of that.

What did you find most impressive about them?

They did a really great job. I’m really happy with their SEO service. That’s been really noticeable. We have connections who have given us feedback that we’re growing really fast when it comes to SEO. They weren’t expecting a new store to rank this well this quickly.

Are there any areas they could improve?

They could be a little quicker with small tasks. I gave them plenty of time to complete all kinds of work but sometimes, when there’s a very small job, they still took an hour or two to complete it even though it was a five-minute job. I didn’t give them a time limit that they have to complete the job though.

Do you have any advice for potential customers?

You’ll have a good experience working with IndeedSEO. They’re really good at what they do. They deliver what they promise. Just go with them. Their service is great.

Introduce your business and what you do there.

I’m the owner of a fashion brand.

What challenge were you trying to address with IndeedSEO?

We needed some SEO done. 

What was the scope of their involvement?

They did SEO for our Shopify site. They added backlinks and were supposed to achieve certain domain authority benchmarks. They also wrote product descriptions for the site. 

What is the team composition?

We worked with a business development manager and a project manager.

How did you come to work with IndeedSEO?

We liked the package of services they offered.

How much have you invested with them?

We spent $300.

What is the status of this engagement?

We worked together from August–September 2020.

What evidence can you share that demonstrates the impact of the engagement? 

There were banners showing on the website with a lot of warnings. We had an urgent issue come up the night before a new campaign was launching. When we reached out, they were not responsive. We had to call several times before getting an answer.

We felt they did not deliver what was promised, and we canceled our contract, asking for money back.

How did IndeedSEO perform from a project management standpoint?

They were not available or responsive. When they did meet a deadline, it was due to my pushing them.

Are there any areas they could improve?

They did not deliver the promised services. They were not professional or timely in their actions. We didn’t feel that they treated our issues with any kind of importance.

Introduce your business and what you do there.

Seerion Technologies has two brands: medical devices and branding and IT consulting. We’ve been in business for about 10 years, and most of our focus has been in life sciences and healthcare. We also work for other industries.

What challenge were you trying to address with IndeedSEO?

We were trying to develop a digital marketing platform, especially for our medical sales environment. It’s a fast-moving space, and it’s very easy to get crowded out, so our challenge was developing an effective digital marketing program that would provide both organic search traffic and the ability to develop other areas of the digital marketing platform.

We reached out to IndeedSEO from more of an organic search perspective, to improve our SEO capabilities. We’d worked with another company prior to them, for a couple of months, but we felt we weren’t moving in the right direction from a strategic perspective. We started looking for other potential partners, and we selected IndeedSEO mainly because we wanted to have a very strong focus on developing our organic traffic, which is more process-driven and less immediate than ad traffic.

What was the scope of their involvement?

We wanted to have both organic and nonorganic traffic, and we hired IndeedSEO to help us develop SEO backlinks and make sure that our website was optimized both on-page and off-page. They also assessed our website from a technical perspective, for both mobile and desktop traffic.

We have our own website development team, so we didn’t use them for that, but they definitely made some suggestions. They looked at our competitors and at our customer journey and identified around 50 keywords. We changed our website to reflect some of those keywords naturally, but that was done more through our internal development.

Their key focus was really to make sure we were developing the right backlinks and that we were doing interesting or exciting off-page optimization. We wanted them to keep to that lane because that’s where we felt we were getting the most bang for the buck. Of course, they developed a lot of content on their own, and we have our own content.

We use our own tools, like SEMrush, to assess whether the work is being done correctly, what insights we can get from the backlinks. There are issues with website toxicity, performance, and the kind of traffic we’re getting. We’re trying to drill down even deeper, to see what keywords are causing the traffic and what we can do to manage it. It’s a journey, and I expect them to narrow down the keywords even further in another six months.

What is the team composition?

I’ve worked with around four people from their team. We have one go-to person, who has calls with us every Friday. We also work with their client success manager, who checks in periodically and is also in charge of billing. We don’t have much exposure to their internal team, but they do respond back to our questions. I believe the team is on-site. They’re overall responsive, and I can’t complain about the work they’ve done.

How did you come to work with IndeedSEO?

I do my research on Clutch and similar sites. I’ve been burned a few times, so I try to go by what you and other market research companies say. Being a small company, we do our own research, which can be hit and miss.

How much have you invested with them?

We’ve spent $75,000–$100,000 with them so far. [It’s not made clear whether or not IndeedSEO handles PPC for them, and it’s not specified whether that figure is just their fee.]

What is the status of this engagement?

We started working with IndeedSEO around June 2019, and it’s ongoing. We’re very performance-based. I monitor the progress of our keywords week by week. Invariably, there’s progress every week, and there’s big progress in some months. It’s a weekly journey with IndeedSEO.

What evidence can you share that demonstrates the impact of the engagement?

The challenge was getting us to the first page of Google results, and the results after six months were fairly effective, in my judgment. IndeedSEO was able to get us on the first page for about 50% of the targeted keywords.

We look at metrics by phases. In the first phase, we specified what our keywords were and who our competitors were, wanting to know what it would take us to get to the first page. We wanted at least 20% of our keywords to get to the first page by the end of the first phase, which we set at 3–4 months. Along with that, we wanted to make sure that our websites were optimized for on-page SEO as well.

For the next phase, which was three months, the metric was not only increasing keyword rankings from 20% to 30%, but we also started monitoring the traffic that was created after we started doing this work. We definitely saw a good uptick on the traffic.

The third phase is taking 3–6 months. We were trying to add to our line of services, in terms of colleges and ministries in the US. We were trying to go after the educational market a bit more, because there are a lot of young kids competing in the medical device space. We spent some time analyzing the market. The third phase is focused on increasing traffic and figuring out how our top 10 keywords connect to our traffic.

How did IndeedSEO perform from a project management standpoint?

They were thorough in sharing with us. We had weekly meetings, where they walked us through the 20-or-so areas they were looking into, including video traffic, text traffic, and different areas where they were helping us develop backlinks.

It’s been a collaborative effort. We have a call every Friday, looking at all the results they produce week by week. It’s not easy to get results every week, but I definitely want to make sure they’re making progress.

It’s been around nine months, and we’re very pleased with them. They seem to be low-key and practical people. There’s a lot of people in the digital marketing space that do high-level talking, but, when it comes to real work, it’s like finding a needle in the haystack.

I find them to be fair and reasonable people. The other vendors I contacted felt more robotic. These guys are personable.

We insist on a weekly call, and there are around 20 worksheets they send us every week. There’s a lot of visibility to their work. I find them reasonable to deal with from a project management perspective. I’ve been a partner at IBM for 20 years, so I understand the whole concept of performance metrics and what it takes.

I’m pretty hands-on internally, and I think that they deliver what they say. They don’t overpromise. Also, when things need to be fine-tuned and we need to ask questions, they don’t get defensive. I find them to be fairly reasonable people to deal with.

What did you find most impressive about them?

We did our research, and we initially chose a company that was rated higher than IndeedSEO. We worked with them for two months, but we just felt that it wasn’t strategic. They weren’t guiding us in terms of where they were going.

They were doing the work they were supposed to do, but there were no explanations on why they were doing something, what they could do to improve something, and so on. With IndeedSEO, I feel that they’re giving us the service, and they’re willing to get back to us on any question they can’t answer immediately.

They don’t overpromise: they understand what the customer’s looking for, and they work diligently to deliver. We’re based in the US and they’re based in India, and there’s an art of working together. I think there’s a lot of value they can provide to their global customers, in terms of collaboration abilities.

On the technical side, they’ve delivered on the metrics we requested, and I find them reasonable to work with. Their project management skills are reasonable, and they’re able to listen to the customer and explain why something we’re asking for may be unreasonable. They’re easy to deal with. I find them to be very collaborative in their approach to the customer.

Are there any areas they could improve?

One thing that could help us is them adding a more strategic component to the whole thing. Digital marketing platforms and the whole world of SEO are very exciting but very involved. IndeedSEO could provide more strategic guidance to help us align the deliverables with business objectives, in terms of ROI.

This is probably a difficult ask, requiring multiple areas of digital marketing. I believe IndeedSEO’s expertise is mostly on the SEO side. I don’t know if they have other capabilities, but that’s what we’ve been using them for. Customers would welcome that leadership role, especially in the US.

Do you have any advice for future clients of theirs?

I’d advise them to be clear on what they’re looking for, and not just rush into what the website says or what they’ll say. They should make sure that IndeedSEO shares with them what’s doable and what’s not, and that they come to a common understanding on what needs to be accomplished. That way, expectations won’t be set unrealistically either way, high or low.

It’s important to have good management practices, and insist on project collaboration. Clients should have weekly calls, stay involved in project management, and be results-driven. That side should be squared away with them, so that expectations are set clearly on both sides

Please describe your company and your position there.

I own and am sole operator of an online lingerie store. I also make and retail my own line of jewelry which I also sell online.

For what projects/services did your company hire IndeedSEO?

I hired IndeedSEO to help me with SEO work as my business of making jewelry was beginning to take up all of my time and I no longer had time to research and do my own SEO work

What were your goals for this project?

I am looking to improve my SEO rankings for the new website that I recently implemented.

How did you select this vendor?

I found them thru Google. I had been working with another company and I was not completely satisfied with them. I did a lot of research and vetting and IndeedSEO appeared to have the best value for the dollar.

Describe the project in detail.

We talked about and arrived at what we felt was the best keyword and keyword phrases that would help my company the most. I told them what the other company had done and what I expected from them as an SEO partner. We arrived at a workable venue for both of us.

What was the team composition?

I was assigned to a business manager that handles my project directly. All communication is thru him.

Can you share any outcomes from the project that demonstrate progress or success?

I am now ranking on page one for 5 of my 15 keywords and the others are moving up nicely. Some of which were not in the ranking at all when I started in spite of working with another company for nearly 6 months.

How effective was the workflow between your team and theirs?

They are very easy to work with and always answer my emails and questions in a timely manner

What did you find most impressive about this company?

I was quite impressed with the extent of the work they did. Not just bookmarking and linking but also blogging and articles. The blogs and articles were done in a way that almost appeared that I wrote them myself.

Are there any areas for improvement?

At this time nothing comes to mind. They have gone above and beyond what I initially expected.

Introduce your business and what you do there.

I’m a partner at Healing Hospital & Institute of Para Medical Sciences, a medical practice.

What challenge were you trying to address with IndeedSEO?

We needed help with SEO and paid social.

What was the scope of their involvement?

They do different kinds of educational videos and promotions. As people started to engage with our posts and videos, we got a good response. We’ve proceeded with it and started with Facebook Ads and started to conduct in-house campaigns and campaigns outside as well.

We gave them an idea and what specific departments we wanted to promote initially. We started some new departments and wanted to let the public know that we have those medical services as well. They did the keyword research and told us what keywords were most being researched after. They gave us a proposal of what keywords we needed to work on. We did some cost verifications on my own side as well. When I had downloaded some SEO words, then I approved the keywords they suggested to us. They worked on those specifically.

We continue to work with them with SEO, Facebook, Google AdWords, and PPC campaigns.

What is the team composition?

We’re in contact with three people.

How did you come to work with IndeedSEO?

I came across their website and liked the previous work they had done. I gave them a call. We had a meeting and they were able to showcase their previous projects and results they delivered.

How much have you invested with them?

We've invested $500,000-$1 million.

What is the status of this engagement?

We started working together in June 2014 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They give us input concerning market research. There was a campaign relating to maternity services that gave us a really good response and we offered a very good package to the expectant mothers. We’ve gotten good results from different campaigns.

How did IndeedSEO perform from a project management standpoint?

Project management has been good. They made a WhatsApp group and we use email. If my team has any kind of query, they respond quickly.

What did you find most impressive about them?

The delivery is good. They create pretty good posts and always try to deliver them in the best possible manner. They’re very punctual.

Are there any areas they could improve?

No, we’ve been getting results. We haven’t faced any issues.

Do you have any advice for potential customers?

Be specific about your business needs and what you want to achieve.

Introduce your business and what you do there.

I’m the owner of Touchtec, an IT services company.

What challenge were you trying to address with IndeedSEO?

I was challenged with improving online presence and needed someone to help with SEO.

What was the scope of their involvement?

They helped with my SEO and paid social advertising. Their team assists with Facebook Ads and Google Ads. They also did the keyword research.

What is the team composition?

We mostly worked with two people.

How did you come to work with IndeedSEO?

I shortlisted some companies I found online and chose IndeedSEO. I checked their references and they sounded great when I talked to them.

What is the status of this engagement?

We started working together in December 2014 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I’m now ranking on the first page and getting good business. They do a fantastic job and I’m getting great results. I couldn’t be found anywhere but now I can be found everywhere.

How did IndeedSEO perform from a project management standpoint?

I told them my requirements and they understood it. They give me monthly reports.

What did you find most impressive about them?

They deliver what they commit. Their team under-committed and over-delivered. Their team is supportive and always keep track of everything.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I’d definitely recommend them to others. I’ve gotten results.

Introduce your business and what you do there.

I’m the CEO of a clothing brand, and we mainly sell items online.

What challenge were you trying to address with IndeedSEO?

I was struggling to rank well on Google, so I hired IndeedSEO to help me with those efforts. 

What was the scope of their involvement?

To start, I gave IndeedSEO some insight into our business and where we were targeting. From there, they performed a keyword analysis and came up with additional keywords that best fit our goals. They’ve also fixed some items on our backend, implemented keywords, added follow-up links, and more. We’ve started doing PPC work, but we’re monitoring the Google Ads efforts currently. 

What is the team composition?

I usually am in contact with 1–2 people from their team, and they send information to the right resource for me.

How did you come to work with IndeedSEO?

I searched online and got in touch with several people. I liked how IndeedSEO followed up with me— my success seemed important to them, so that caught my attention. 

What is the status of this engagement?

I started working with IndeedSEO in 2018, and the collaboration is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Prior to IndeedSEO’s help, I was nowhere near the top search results. Now, I’m on the first page of Google search results for some of my keywords and page five for others. It’s been a work in progress, but we’ve improved the ranking every month. Our overall SEO approach is better and we see much more traffic. So far, their efforts have been working. 

How did IndeedSEO perform from a project management standpoint?

They send me an analysis of the efforts each month. Typically, it’s difficult to manage time differences, but IndeedSEO is quick to respond whenever I send them an email. They’ve made it less tedious than other companies. For example, when it’s midnight on their side, I’ll usually send them an email so we can discuss it when I wake up in the morning, and it works out well.   

What did you find most impressive about them?

IndeedSEO does what they promise to do— our year-long engagement speaks to how great they are. Though they were right that results take some time to show up, we’ve seen monthly growth from their efforts. They’re doing a great job.  

Are there any areas they could improve?

No—I hired them to do exactly what they’re doing.  

Do you have any advice for future clients of theirs?

You should be clear about what you’re looking for, especially for keywords and brand representation. If you do this, IndeedSEO can perform better research on keywords and competitors to identify what works best.