Can you share any information that demonstrates the impact that this project has had on your business?
The whole purpose of the business, at this point, is the development of this application. As such, it is imperative that the developer chosen is capable and easy to work with. Cost is also a very important factor. I evaluated two other vendors in the US, but they couldn’t provide the support I needed. I believe that the inconvenience of working with IncQuery Labs across the ocean is more than made up for by their cost and expertise.
How was project management arranged and how effective was it?
All project management and communication are done through Github and web conferences. Although IncQuery Labs is in a non-English speaking country, all communication has been in English, and their staff speaks it fluently for the most part. Expectations have been handled very well. However, due to the relatively small size of my project, scheduling has not always been ideal.
What did you find most impressive about this company?
During the design process, I spent one week at the vendor's location and was impressed by their hospitality and hard work. Being onsite made a huge difference in solving some of the really difficult issues we had been grappling with. They scheduled everything in advance so that we were able to make maximum use of my time there.
Are there any areas for improvement?
I can't think of anything at this point.