We Create Transformative Software Solutions

Incipient is a full service Software Development Gorup specializing in the implementaiton of ERP, CRM, Mobile and Cognitive Technologies.  

With an ever-growing global team powered by a passion for growth; Incipient helps its clients successfully identify, plan for, and captialize on Digital Opportunities wherever they may present themselves. 

Where what are your needs?

-Create:  Develop a solution to address a specific problem, personalize your customer's experience, or capatialize on a new opportunity?

-Optimize: Improve your existing products or business systems to address key challenges through data connectivity, personalization, and experimentation. 

-Automate: Empower your employees or enhance your product experience by applying automation techniques utilizing ML, AI, and RPA. 

 

See our latest projects at Incipientcorp.com 

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2011
Show all +
Rutherford, NJ
headquarters
  • 71 Union Ave, Suite 109
    Rutherford, NJ 07070
    United States

Reviews

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Mobile App & Web App Dev. for Pharmaceutical Company

"Incipient Corp. will be able to deliver."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2018 - 2019
Project summary: 

The team at Incipient Corp. was hired to develop a mobile application. After they built the app for iOS, they began building a web application for internal use.

The Reviewer
 
5,001-10,000 Employees
 
Bridgewater, New Jersey
Director of IT Business Apps, Amneal Pharmaceuticals
 
Verified
The Review
Feedback summary: 

Incipient Corp. met expectations, delivering a quality service. Their team met every requirement throughout the engagement. Their skilled expertise complemented their communicative and effective workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of IT business applications for Amneal Pharmaceuticals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incipient Corp.?

We hired Incipient Corp. to develop a mobile app.

SOLUTION

What was the scope of their involvement?

Our web application was already developed, but we wanted help with starting the mobile component. The app, a cross-platform tool, was developed for iOS.

Following that, we engaged with them for another web app. It was a custom app built from scratch and for internal use.

What is the team composition?

We worked with three or four resources, mainly with the project manager. My development team worked with theirs at some point.

How did you come to work with Incipient Corp.?

We had a contact who worked for our company and sister companies. Incipient Corp. has specific resources we wanted to use at the start. We wanted to see if they were capable of delivering what we need.

How much have you invested with them?

We’ve spent over $250,000–$300,000.

What is the status of this engagement?

We worked with Incipient Corp. from 2018–2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Whatever requirement or feature we gave Incipient Corp., they delivered on, and we’re quite satisfied. As it is a mobile platform, we would like it on more devices, but that’s more on our side.

How did Incipient Corp. perform from a project management standpoint?

We’re satisfied with the project management. Our communication was primarily through phone and email. They also used and shared a project management tool with us as well.

What did you find most impressive about them?

We had a young and dynamic team. One of the reasons we have a relationship with them is because of their skilled capabilities. We don’t have experts in the more modern area of development, but their team is equipped to provide their clients with that type of technology.

Are there any areas they could improve?

We asked them to deliver on a technology stack that’s based on our requirements, which they performed well. When the company grows, they need subject matter expertise in whichever domain they’ll be working on.

The pharmaceutical domain is definitely different than other manufacturers, not technology-wise or process-wise, but having a domain expert would be beneficial in the future.

Do you have any advice for potential customers?

If someone has a requirement document, present it to them and explain how it needs to be done along with whatever budget constraint they may have upfront. Incipient Corp. will be able to deliver. This needs to be discussed in order to have a successful engagement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was a mostly fixed cost project. We budgeted upfront based on requirements, and they delivered.
  • 4.5 Quality
    Service & deliverables
    If we have a bigger budget, we would’ve asked them to have several quality checkpoints since we didn’t have QA.
  • 5.0 NPS
    Willing to refer
    It depends on the criteria for the kind of project someone is looking for and the kind of money they want to spend.

Product Dev for Consumer Loyalty Program

“With them, we were able to refine how we defined customer experience and identify ways technology could help us grow.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - Mar. 2019
Project summary: 

Incipient Corp. developed a customer loyalty app for a nightlife venue. In addition to providing promotions and sending push notifications to customers, it helps the restaurant track sales and manage inventory.

The Reviewer
 
11 - 50 Employees
 
Newburgh, New York
Jordan Harrington
Manager, Billy Joe’s Ribworks
 
Verified
The Review
Feedback summary: 

Due to the app’s success, the restaurant has more customers attending events and has increased liquor sales. A proactive and hands-on partner, Incipient Corp. worked directly with users on-site to get the project done efficiently. Their team of experts created an effective strategy and stuck to it.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of Billy Joe’s Ribworks. We’re a restaurant that becomes more of a nightlife venue late at night.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incipient Corp.?

We wanted to find a better way to reach our customers. After meeting with Incipient Corp., we decided to build a loyalty app.

SOLUTION

What was the scope of their involvement?

They did this whole thing from scratch. Based on our ideas, they created this strategy. From there. They created technical documents. Once that was approved, we moved to the prototyping phase, which includes wireframes, the final design, and the prototype.

Once we got the look and feel for the product, 25 of our regular customers gave s feedback on how the product works. With a finalized design, we move on to development and they created a custom web portal to manage the product. The result is a mobile app that works with both iOS and Android.

By creating the app, our regular customers can get fast passes to bypass the line and the cover charge. We also would reward them loyalty points for drink orders and ting that to our point of sale system. This way, we know what customers are buying.

We wanted to better track who’s coming, so the app connects to sensors on each of our bars and doors, so we know how long they stay and where they like to hang out. We get that data on the backend, and the customer gets the befit of discounted drinks and special promotions. Now that we know who is coming in and what drinks they will order, we can send live push notifications with codes for discounts on different drinks.

What is the team composition?

Our main point of contact was our project manager, but we could also reach the two owners. The overall team size was about five people, including two mobile developers, two web app developers, and the person who handled testing and feedback.

How did you come to work with Incipient Corp.?

Someone approached us and told us that they thought Incipient Corp. could help us reach our customers better. We decided to work with them because they took the time to understand our business and how we wanted to grow. They have a strong background in hospitality and supply chain, so we didn’t have to explain a lot to them. With them, we were able to refine how we defined customer experience and identify ways technology could help us grow.

How much have you invested with them?

We’ve spent about $105,000–$115,000 so far and we currently pay about $15,000 per month in support. Going forward, we’re discussing a fixed cost so we can sustain our budget.

What is the status of this engagement?

The project began in October 2018 and we launched the product officially in March 2019. Though, they provide some ongoing support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app has really had a big impact on our business. We’ve had more customers coming in for promotions this year compared to last year's off-season. We have a better understanding of why they’re coming in. The push notifications help us manage inventory and increase liquor sales by running special promotions. We’re also able to test what’s selling more effectively.

How did Incipient Corp. perform from a project management standpoint?

Project management was very proactive. In our line of work, it’s very difficult to take on a whole project like this. Between Brian  (Partner & COO, Incipient Corp.) and our project manager, they would come onsite and work with users directly for feedback. Then, they implemented new systems.

Once a month, we held a standing meeting where the restaurant owners and everyone involved in the process could come together. They were very hands-on. They spearheaded the project, becoming more like a partner rather than a vendor. If we fell behind, they always found a way to get what they needed and kept the project moving to hit our deadlines.

What did you find most impressive about them?

They’re able to bridge the gap between a business goal and how technology can help them meet their aspirations. They defined the requirements needed to build the product the right way.

We’ve worked with other agencies in the past who just said yes and built things regardless of our business goals. Instead, Incipient Corp. created a strong strategy and a completed roadmap at the beginning of the project. As a result, we were confident about our project throughout development.

Are there any areas they could improve?

No, they’ve always been accommodating.

Do you have any advice for potential customers?

Be really transparent. There’s a reason why they’re requesting that information. It always aligns with their strategy and you’ll see it in the deliverable.

5.0
Overall Score The product is already better than we envisioned it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    One deadline was pushed out because we added a new requirement, but they communicated and were proactive about scheduling a new one.
  • 5.0 Cost
    Value / within estimates
    We developed a strategy to go through the discover process early without impacting our development budget, making it relatively economical.
  • 5.0 Quality
    Service & deliverables
    Everything was better than we anticipated. The design was high-quality and functional. Our only feedback was tweaking brand preferences.
  • 5.0 NPS
    Willing to refer
    We’ve already referred them to three other businesses, and they’re pleased with their work so far too.

Software Development for Deliveries Management System

“Their ability to deliver really exceeded all of our expectations.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2017 - Ongoing
Project summary: 

Incipient Corp developed a food ordering and delivery software for an order management company, basing their work off an original platform but building a new one with profile and rewards features from scratch.

The Reviewer
 
2 - 10 Employees
 
Lancaster, Pennsylvania
Steve Miles
Head of Development & Territory Operations, Shadow Delivery
 
Verified
The Review
Feedback summary: 

The final product delivered by Incipient Corp exceeded the expectations of all project stakeholders, increasing customer uptake and resulting in significantly positive reviews of the new app functionalities. Their team demonstrates a deep understanding of app development at all times in their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for Shadow Delivery, and we are essentially a food delivery order management system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incipient Corp?

The infrastructure that we had in place wasn’t able to store people’s information for them and make ordering as easy as we wanted to, so we reached out to Incipient Corp to help us develop a new software from the bottom up.

SOLUTION

What was the scope of their involvement?

Incipient Corp used our old platform as a base model but then built our new one from scratch. There is some resemblance, but their additions include an enormous number of new features, such as client and driver profiles, private pages, and regular user reward programs. The software is mostly used via mobile, especially on the customer-facing side, but it has web-based access points too.

What is the team composition?

Originally, we worked with 3–5 of their teammates, but things started picking up speed more quickly than we had expected so we brought on closer to 9–10 in the end. I spent most of my time speaking with the project manager, but he would put me directly in touch with a couple of developers whenever we had specific requests or needed something to be explained.

How did you come to work with Incipient Corp?

I was referred to them by a friend of mine, so I called and spoke to their head of development. He was very helpful right from the start, so we decided it would be a good fit.

How much have you invested with them?

Our original budget was $100,000, but we’ve expanded the engagement from there to around $300,000.

What is the status of this engagement?

We started working together in February and launched the platform in December 2017, but our work with them is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The response to the new platform has been really good so far. It has allowed our users to start leaving reviews for our drivers as well as comments and special requests for delivery options. We’ve received a lot of positive reviews thanks to those kinds of increased functionalities that came from the work Incipient Corp did for us on the app.

How did Incipient Corp perform from a project management standpoint?

I really appreciated their effort in project management. I was in touch with their senior team, and they were always extremely accommodating to my schedule and kept me updated through email and text at all times.

What did you find most impressive about them?

Their ability to deliver really exceeded all of our expectations. The app came out much better than expected, and it helped me do my job and made me look good in front of my business partners, which I really appreciate.

Not only was the final product extremely effective in its build and reliability, but the design is extremely user-friendly, which plays a huge role in customer uptake. They were able to make the entire experience, from the backend to our drivers and ultimately the customers, completely seamless.

Are there any areas they could improve?

It would have been nice to have had a little bit more access to the portals during the building process so that I could have had a little bit more agency to tweak things rather than having to trust that it would come out perfectly in the end. That said, they delivered everything they promised, so I have no major complaints.

Do you have any advice for potential customers?

Communication is very key. No matter how stupid you might think a question is, the importance of being on the same page and their ability to increase your own understanding of the product is invaluable.

5.0
Overall Score About as close to perfect as you can get.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There was only one delay and it was mostly because of changes I wanted to make anyway.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I was very impressed, the final product exceeded my expectations.
  • 5.0 NPS
    Willing to refer

Development Outsourcing for Dev Company

“Incipient Corp. can turn whatever we dream up into a wonderful product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2016 - Ongoing
Project summary: 

Incipient Corp. provides outsourcing services to a development company, supplementing mobile and web development as needed. They’re currently working on a property management solution project for a client.

The Reviewer
 
11-50 Employees
 
Noida, India
Head of Sales & Operations, Dev Company
 
Verified
The Review
Feedback summary: 

Internal stakeholders and the end-client are satisfied with Incipient Corp.’s ability to conceptualize ideas and create functional products. The team has expertise in a wide range of technologies and demonstrates strong project management capabilities, ultimately facilitating a smooth partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of sales and operations at a development company. I also manage outsourcing for any mobile app or web work that needs to be done.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incipient Corp.?

We have a relationship with Bryan (Partner and COO, Incipient Corp.) for outsourcing work. We were running a project related to a property management solution, and we didn’t have experience in this development vertical.

SOLUTION

What was the scope of their involvement?

Incipient Corp. had experience in property management, so I sent Bryan the requirements, and he created a proper scope of work in 3–5 days, along with a budget. He gave us a development timeline of 7–8 months.

Incipient Corp. develops mobile and web solutions on our behalf, depending on the requirements. We’re both in IT solutions, so we synergize together. If we don’t have certain expertise, we give the work to Incipient Corp. They work in different segments, from discovery to documentation, design, and development.

They’ve helped us develop different modules, like signup, login, stakeholder creation, etc. We test and deploy them to the client's server directly. They work on native Android, native iOS, React Native, and Node.js.

What is the team composition?

They have 5–7 people with different expertise, including the MEAN stack (MongoDB, Express.js, AngularJS, and Node.js) and the MERN stack (React, Express.js, Node.js, and MongoDB).

For the property management solution project, a project manager is assigned to work with us. Bryan is available in case I need help, but I’ve never needed it, since the client is always properly updated and gets the work on time.

How did you come to work with Incipient Corp.?

Bryan was one of my connections when I was a salesperson for another company. I started my own company in 2016 with a partner who was also connected with Bryan. Bryan knew about the niche and use cases we were getting into, so it was easy for us to start working together.

How much have you invested with them?

We’ve spent upwards of $350,000 on their services. This particular project is $150,000, of which we’ve paid them $75,000 so far.

What is the status of this engagement?

We started working with Incipient Corp. in September 2016, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Incipient Corp. created a beautiful scope for us, split into milestones. Not only are we using them for maintenance now, but the client is giving more work to us because of the user experience Incipient Corp. created and their operational workforce. 

We’ve been working on this client project for the last two years. Our client is a startup and hasn’t disclosed details about their project, but I’ve gotten personal feedback from them.

How did Incipient Corp. perform from a project management standpoint?

Incipient Corp. follows a proper agile process. They handle the documentation segment through specific employees. For the property management solution project, I have a person with a lot of knowledge in project management, so we don’t have to waste any time with that. I simply engage the client with them, and I don’t have any headaches with managing operations.

We use Trello and Basecamp for project management. All tasks are assigned to Trello, and daily activity monitoring is done through Basecamp. Incipient Corp. sends us a report every Friday with all of the work that’s been done. They test the deliverables, and we get the final feedback from the client. Everything’s been managed properly on their end, with no delays. They’ve delivered the project in milestones, as we’ve asked them to. Because of the tools we use, everything’s been transparent in nature.

What did you find most impressive about them?

It’s a rare thing to find people in the market who can conceptualize a product. Incipient Corp. can turn whatever we dream up into a wonderful product. They understand the scope, and they create products accordingly.

Are there any areas they could improve?

Any issues we’ve had were related to specific resources, not the company itself. I don’t have any difficulties with them right now. It’s been a very smooth relationship over the last two years.

Do you have any advice for future clients of theirs?

I’ve referred them to any clients looking for these kinds of services. It’s important to check the knowledge of the company and how they perceive the scope of work, and to request a requirements document before closing the deal. This allows you to see the difference between someone that is good at their work and can deliver a proper quote, rather than giving a cheaper quote but not having any knowledge in it. It’s important to identify people with knowledge in specific verticals.

5.0
Overall Score It’s been an awesome experience for me. I feel like I’m working with friends, not business partners.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The cost was a bit high, so we haven’t earned much, but we have earned reputation in the market. The quality is high.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.

Development for Automated Ride Dispatch Platform

"They’re good at achieving the end result."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2018 - Ongoing
Project summary: 

Incipient Corp. developed and implemented technical architecture for a complex ride scheduling and dispatch web application. It was created for a third-party client of a design and development company.

The Reviewer
 
51 - 200 Employees
 
Los Angeles, California
Director of Operations, Software Development Company
 
Verified
The Review
Feedback summary: 

Reducing overhead expenses by 25% more than other vendors, the team delivered robust development work that satisfied all parties involved. They were willing to collaborate and utilize their industry expertise in their regular communications over project management platforms.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for a software development company. We offer both design and development services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incipient Corp.?

We needed development help for a project that we were going to design for a client.

SOLUTION

What was the scope of their involvement?

They did the development from A–Z. It wasn't development alone, but the whole IT strategy for the product. That involved making the architecture, web development, third-party API integration, and some of the automation tools.

It was a big project. The final product is an automated ride dispatch application and a tracking application. It manages over 3,000 calls per day from making the patient appointments and ride-scheduling.

Incipient Corp. worked with the client to create a robust web application that integrates the ride-sharing platforms into one interface, allowing the operators to answer the pickup address of the patient, select the doctor’s office, see the cheapest price and the shortest wait time, and the most efficient ride. The project isn’t ongoing, but they’re still supporting us.

What is the team composition?

There are around five people including a project manager. That team handled strategy and development end-to-end.  

How did you come to work with Incipient Corp.?

We connected on LinkedIn after getting some good references for them. One of our partners recommended them.

How much have you invested with them?

We spent about $250,000.

What is the status of this engagement?

We started working together at the beginning of 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The solution enabled the client to reduce overhead costs by 25% compared to cost per ride from other providers. Everyone is really happy with the solution. It’s working well.

How did Incipient Corp. perform from a project management standpoint?

The collaboration with them was efficient because of their good communication skills. They meet our communication expectations over Jira and Slack. Because of that, they're able to stay well organized.

What did you find most impressive about them?

Their strongest side is managing the expectations of the client and the deliverable. They’re good at achieving the end result.

Are there any areas they could improve?

There’s nothing I’d have them improve. Any issues were resolved before there were major problems.

Do you have any advice for potential customers?

Listen to their advice before engaging in the project. If there’s a need to do a planning stage, do that before diving straight into development.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met the deadlines and delivered within the timeframe.
  • 4.5 Cost
    Value / within estimates
    They’re not cheap. The value is quite high though.
  • 5.0 Quality
    Service & deliverables
    They deliver what’s expected.
  • 5.0 NPS
    Willing to refer
    We’ve already recommended them a couple of times.

Development of Targeted Advertising Solution

"I think they're wise beyond their years, and they listen."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

Incipient is developing an advertising and customer information solution to better target individual consumers. The technology improves ease-of-purchase by integrating the process into video content.

The Reviewer
 
1 - 10 Employees
 
Houston, Texas
Kevin Cooper
Owner, Point One Group
 
Verified
The Review
Feedback summary: 

The project has progressed into a beta testing stage and received positive feedback from limited public exposure. Incipient Corp has participated deeply in brainstorming and product development discussions. Their ability to both take the lead and recognize their client’s expertise is notable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Point One Group. We are here to service our clients so they better understand their customers, and I think technology can solve a lot of that.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incipient Corp?

It's a solution to get more information on companies’ users. How many times do you ever watch something and there's a beer ad that comes up? But, if you don't drink beer, then they're just wasting time on you. If I figure out that, through our algorithms and through our data, we figure out that you like water, well we'll start selling you water.

Say someone is watching a Chelsea against Tottenham match, and it's 90 minutes of no commercials. Brands are missing out on connecting with their audience. I wanted to build a solution when, if there is a goal by Christian Pulisic, we come up with a shot of him and his number 22 jersey. We would sponsor that through a place like Fanatics and give the user the ability to purchase that jersey within the actual broadcast. They wouldn’t have to go off the screen at all.

SOLUTION

What was the scope of their involvement?

They helped me come up with everything. Before we even made our first call about architecture, we talked a lot about what we thought. There was some agreement, some disagreement. I listened to exactly what they said, and they very much listened to exactly what I said.

Two things that we're really wanting to focus on: our brand and its users. In this day of social media, we look at data, but when you post something on YouTube, you really only have numbers on likes, subscriptions, and comments. What we talked to Incipient about was making sure our clients really understand their customers. We're going to partner with brands to actually put their information on prerecorded and existing content. If someone has a certain shirt on, you can say that is a Calvin Klein shirt, and then give you the option of if you would like to buy it.

My grandmother loves the Kardashians’ show; she knows all the storylines. If you have the ability to sell makeup during that, and already have the viewers credit card, addresses, and email addresses on file, you can help them purchase it right then.

There's some IP that they’re working on as well. They're the experts on the technology portion of what we’re doing, so I try not to bog them down. Whatever they come up with that makes the solution, I’ll go with that. We're really trying not to base it on a lot of other technology we've seen. I want to keep it as independent a thought as I can. We’re in very uncharted waters, and Incipient's been able to decipher the confusing things that I say. So many developers are frustrated with going down one road, then another, and then another after that, but Incipient has stuck with me. They have the ability to listen and understand and be patient with what I’m doing.

What is the team composition?

Bryan (COO, Incipient Corp) is my main contact, as well as Amit (CEO, Incipient Corp). They're the two essential owners.

How did you come to work with Incipient Corp?

We had an opportunity to talk for about a year before starting to work together. I met Bryan in March of 2018, and we just hit it off. He was working on some stuff, and I was trying to explain my idea to him. My wife is from the Northern New Jersey area, so I got a chance to go into their office, shake their hands, and see who I was dealing with.

At the beginning of 2019, we both decided I needed to figure out exactly what I wanted to do and how to communicate it, so I started working with another firm. After four months of talking things through with another development shop, that relationship started to stall. I went back to Incipient and we decided to start working on the technology together. The other firm saw me as a way for them to make money, but Incipient is committed to walking me through the lifecycle of my idea and developing brand new technology alongside me.

How much have you invested with them?

I’d estimate around $50,000.

What is the status of this engagement?

We’ve been working together formally since April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We understand that we’re not where we want to be with the entire solution, but we're for sure on schedule. I'm very happy with what we're doing, how we're doing it, and the direction we're going. Right now, we’re in a type of beta phase, so we've got to get our first beta testers. We can't keep giving the product away for free, so we actually have to go out and make it into some sort of a business where we can take on clients. A client wants this, and we've got to be able to provide that for that client. That's where we are right now.

Bryan compared us to a band playing different bars, and the best thing is that no one has booed us off the stage yet. The people we're showing this to think we have something valuable, and that’s such a relief. Now, we need someone to take a chance on us so we can get a little bigger audience. They’ve helped me feel like a bigger firm than what I truly am. Even though I’m a one-person operation, they always take my calls about whatever ideas I have.

How did Incipient Corp perform from a project management standpoint?

That’s probably been the best thing they've been able to do. We don't set deadlines, but we always go over where we are at the present moment. I'm very patient with the product. One thing that Amit said was that the solution has to be perfect because we're going to get one shot to talk to some of these people, and if it's not perfect, then we've got nothing.

They actually visited me here in Houston at the end of October. We took seven days to get out and meet people, and then we did another day in New York in early November. Since we’ve had a solution in hand, we’ve met with between 12–15 different companies.

They're very big about prompting me to provide needs ahead of time, but sometimes an idea will pop into my head and I can text them or call them right away. They’re very good about that.

What did you find most impressive about them?

When you want to revolutionize the world and do something that's completely different, you've got to be right on it. That's the one thing that I always emphasize, that we’ve got to be right on what we're doing. These people are great when it comes to conversations and determining how we can get to a certain point.

I think they're wise beyond their years, and they listen. to what you want to be and then augment it with their wisdom. They’re able to appreciate a lot of different peoples’ backgrounds and be very sensitive to that. They’ll listen to your idea and financial means and find a way to make it work for you. We’ve built a great rapport, and they’re very much willing to help in the startup space. They’re excited to see our idea come to fruition.

Are there any areas they could improve?

No, nothing immediately comes to mind. I’ve dealt with probably three different development shops, and Incipient is far and above the best.

Do you have any advice for potential customers?

Listen to them and let them help you form the project. I don't think that they're a small vision shop. They're a big vision shop, and the big thing they think about is how do they incorporate your vision with what they know how to do? Make sure that you're able to sit and communicate. They never try to overstep their expertise, though, so they recognize that I’m the expert in my field.

5.0
Overall Score It’s a five to this point. They’re going to help us get to where we want to be. I'm very excited about it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We've missed a couple of deadlines by maybe a day or two, but I've got no problem with that. We want to make sure we have the correct solution.
  • 5.0 Cost
    Value / within estimates
    There's just very much a trust within what we do.
  • 5.0 Quality
    Service & deliverables
    I’m new to the space and didn’t necessarily understand everything that was delivered, but they explained it to me. They listen to me as a client.
  • 5.0 NPS
    Willing to refer
    Honestly, I would rate them a six if I could. I don't like putting my name on a lot of things, but I’d put my name on them no problem.