Impact Techlab LLC

BACKGROUND

Please describe your company and position.

I am the Owner of a pest control company

Describe what your company does in a single sentence.

We are experts in residential and commercial pest control to protect your family or business against all types of insects and termites

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Impact Techlab to accomplish?

• To make website for online presence

SOLUTION

How did you find Impact Techlab?

Online Search

Why did you select Impact Techlab over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Impact Techlab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I was looked for the Mid South Bugs pest control website to showcase services, attract new customers, and make it easy for people to get in touch
My key deliverables was:

• Fully functional website (Home, About, Services, Contact).
• Responsive design for desktop, tablet, and mobile.
• Service detail pages for pests and industries served.
• Contact form for quotes/inquiries.
• Optimized performance, SEO setup, and secure hosting.
• Post-launch support and CMS access for updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am delighted with the work of Impact Techlab, but here I mentioned few points:

• Website traffic went up after launch.
• More leads coming in through the online contact form.
• Customers say the site is easy to use and professional.
• Mobile-friendly design keeps visitors engaged.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Impact Techlab did a great job managing the project. They delivered everything on time and were easy to reach whenever I needed something.

Any changes I asked for were handled quickly, and the whole process felt smooth and stress-free.

What was your primary form of communication with Impact Techlab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Impact Techlab was understood my business very well. Their quick response time and attention to detail made the whole process easy for me. They delivered a website on time. Their quick communication and dependable support made the entire process seamless.

Are there any areas for improvement or something Impact Techlab could have done differently?

Impact Techlab exceeded my expectations. They were professional, responsive, and delivered everything seamlessly, making the entire process smooth and stress-free.

BACKGROUND

Please describe your company and position.

I am the Owner and Operator of Frost Sports Card Addicts

Describe what your company does in a single sentence.

I have multiple businesses. A restaruant and a retail store that sells sports cards. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Impact Techlab to accomplish?

• Increase sales.

SOLUTION

How did you find Impact Techlab?

• Online Search
• Referral

Why did you select Impact Techlab over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Impact Techlab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ultimately they setup a website for my company that is very easy to use from a consumer standpoint. Very easy to work with throughout the process and helpful throughout the growth of the project. I highly recommend doing business with them. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of the website. The ease of use. And overall

the increase in sales. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered on time. They always responded to email communication and conducted live virtual meetings when needed. 

What was your primary form of communication with Impact Techlab?

Virtual Meeting

What did you find most impressive or unique about this company?

The customer service levels are second to none. 

Are there any areas for improvement or something Impact Techlab could have done differently?

There is just a time barrier due to the different time zones but they always made it work.