Web Development Services for Dropshipping Company
- Custom Software Development E-Commerce Development Web Development
- $50,000 to $199,999
- Feb. 2024 - Jan. 2025
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their communication, expertise, and dedication left no room for complaints."
- eCommerce
- Washington, Pennsylvania
- 1-10 Employees
- Online Review
- Verified
immence provided website development for a dropshipping company. The team optimized the codebase, enhanced security, implemented automated backups, and helped with Shopify and CMS integrations.
immence's work resulted in a stable and efficient platform, significant cost savings, enhanced security, and a reliable system. The team was proactive, organized, and responsive. They were dedicated and willing to prioritize critical tasks. They were also solution-oriented and empowered the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of Boutique Tree
Describe what your company does in a single sentence.
Boutique Tree is a drop shipping service that provides boutique owners with a wide range of products, including denim, shoes, tops, dresses, and accessories. All products are in stock and ready to ship from the USA, ensuring fast shipping times.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire immence to accomplish?
- Improve the existing codebase to make it stable, efficient, and well-documented.
- Reduce unnecessary costs, including lowering monthly hosting fees.
- Enhance security and implement automatic, periodic data backups.
SOLUTION
How did you find immence?
Referral
Why did you select immence over others?
- Pricing fit our budget
- Referred to me
How many teammates from immence were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our project was focused on improving the performance and stability of our drop-shipping website, Boutiquetree, which serves the fashion retail and e-commerce industry. Coming from a non-technical background, our collaboration is the only reason I can confidently handle and train my staff to manage admin work easily. The website was developed using a combination of Node.js, PHP, Shopify, and React, and it had several issues that needed fixing.
The key deliverables included:
- Optimizing the Codebase: The team cleaned up and organized the existing code, making it more stable, efficient, bug-free and easy to work with in the future.
- Cutting Costs: They reviewed and optimized our server setup, which brought down our hosting costs from $900+ per month to just $200.
- Automated Backups: They set up a system for regular, automated data backups to ensure our business-critical information is always safe.
- Boosting Security: They strengthened the website’s security to better protect customer data and transactions.
- Ensuring Seamless CMS and Shopify Integration: They made sure everything, from CMS workflows to Shopify integrations, ran smoothly alongside the Node.js and React components.
The team at Immence worked smartly to deliver us more than we asked by paying attention to the finer details. Their work made a big difference for us, and we’re really happy with the results.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The results of the project were genuinely impressive and made a huge difference for us:
- Fixed Critical Bugs: The website we had from the previous vendor was full of bugs. One major issue was that product prices fluctuated automatically, which cost us nearly $75,000 in losses. Immence resolved these problems completely, stabilizing the website and ensuring accurate pricing.
- Significant Cost Savings: They optimized our hosting setup, bringing down our monthly hosting costs from over $900 to just $200. That’s a massive yearly saving of more than $8,000!
- Automated Backups: Immence set up a system to automatically back up all our data regularly. This means we no longer have to worry about losing important information.
- Enhanced Security: They improved the website’s security, protecting sensitive customer data and ensuring safer transactions.
- Cleaner, Easier-to-Manage Code: They transformed our codebase into something stable, well-documented, and easier to maintain, which will make future updates much simpler.
- A Reliable Platform: With all the improvements they made, our website has become a stable and efficient platform that supports our business goals instead of holding us back.
The progress is undeniable, and we’re so relieved to have a website that finally works the way it should. Immence went above and beyond for us, and we couldn’t be happier with the results.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was excellent. From the beginning, we agreed to have regular meetings every Monday to review progress, and they also kept us updated through emails during the weekdays. Their communication was consistent and clear, which made the entire process very smooth.
At the start of the project, they went above and beyond to address our most urgent issue—the automatic pricing fluctuation bug. To resolve it quickly, we had both day and night meetings. This showed their dedication and willingness to prioritize critical tasks. Once this major issue was fixed, the workflow became much smoother.
They managed the project very smartly. Their first step was optimizing the server, which reduced our hosting costs significantly from the very first month. After that, they tackled the critical pricing bug, which took longer because the frontend and backend code from the previous vendor was poorly written. The team spent extra time reviewing and fixing it, ensuring it was done thoroughly.
After solving the major issue, they systematically worked on fixing all other bugs, including ones we hadn’t even identified ourselves. This level of attention to detail was impressive. Once the bugs were resolved, they shifted their focus to improving the website’s security and ensuring everything was stable for the long term.
What really stood out was how they considered our future needs. They structured the code and the overall system in a way that would make any future updates or additions much easier and quicker to implement.
Overall, they were highly responsive, organized, and proactive in their approach, ensuring all items were delivered on time and exceeded our expectations.
What was your primary form of communication with immence?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us the most about Immence was its solution-oriented approach. Instead of focusing on the problems we were facing, they worked proactively to resolve the immediate issues along with future-proofing our website. Their ability to balance solving critical issues while considering long-term needs was truly remarkable.
As a non-technical team, we also appreciated how they took the time to explain the technical aspects in a way we could understand. Reduced pricing of server was a magical moment which made the very first impression positive for us to move forward. They empowered us by sharing insights and providing valuable suggestions that will benefit us in the future.
Their smart approach, dedication, and ability to deliver results exceeded our expectations. They didn’t just fix the problems; they transformed our website into a stable and efficient platform. We are extremely happy with their work and would highly recommend them to anyone looking for a reliable and innovative partner.
Are there any areas for improvement or something immence could have done differently?
Honestly, we don’t have anything to suggest for their improvement. Their work was exceptional in every way, and they exceeded our expectations. In fact, if we had hired Immence from the very beginning, we could have saved a tones amount of money, time, and stress.
They approached every challenge with a solution-oriented mindset and delivered results that not only resolved our immediate issues but also set us up for the future. Their communication, expertise, and dedication left no room for complaints.
We’re extremely satisfied with their work and would gladly work with them again on future projects.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
"Hire Immence to save more money in the long run!