IMG Global Infotech Pvt. Ltd

BACKGROUND

Please describe your company and position.

I am the CEO of Fello

Describe what your company does in a single sentence.

Fello is India's first game based savings app. You can grow your money and earn weekly rewards just by saving in secure assets! India's largest rewarding savings app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• We faced two main challenges when engaging IMG Global Infotech: creating a website and developing an onboarding application for our members.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

• Online Search
• Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website development project required them to handle everything from concept to completion. It was a collaborative effort where our marketing team provided ideas.  

For the onboarding application, IMG Global Infotech took charge of the design process. The application serves as a repository for information collected from onboarded members. We outlined the questions and data requirements, and they crafted the workflow, making it interactive. Their team handled the frontend, backend, database, and overall development work.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of the project was measured by its completion. Both the website and application were delivered as per our expectations and are now operational.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. They provided design input, explained what was feasible, and maintained transparency throughout. Communication was effective, primarily through phone and email.  

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attentiveness and collaborative approach were particularly impressive.  

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

No, we didn’t identify any opportunities for improvement.  

BACKGROUND

Please describe your company and position.

I am the CEO of Harjai Global Gurukul

Describe what your company does in a single sentence.

HGG provides overseas education counseling, bank loan assistance, IELTS coaching and Visa guidance services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• We engaged IMG Global Infotech to explore the feasibility of creating a mobile app that enables students to livestream campus events. Our primary goals were to determine the time, budget, and technical requirements needed to bring this concept to life.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

• Online Search
• Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMG Global Infotech provided a detailed project plan that covered everything from development expenses to long-term app maintenance needs. They proposed exciting features, such as real-time commenting and interactive notifications for event updates, aligning perfectly with our vision. Their team also created a clear timeline for each phase of development, helping us identify and prioritize essential features within our budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IMG Global Infotech’s roadmap has given us the confidence to move forward with our project. Their strategic planning provided us with a well-structured approach to turn our idea into reality, making it easier for students to connect, share interests, and engage in campus events. The plan feels balanced, achievable, and tailored to our objectives.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was outstanding. They maintained consistent communication, provided regular updates, and adapted seamlessly to our feedback and new ideas. The process was collaborative, and their commitment to our success was evident throughout.  

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their passion for our mission and creative approach to the app’s purpose stood out. They went beyond the technical aspects, demonstrating a deep understanding of our goal to enhance student engagement and community building. Their enthusiasm and attention to detail made them feel like an integral part of our team.  

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

They should continue their excellent work, remain focused on monitoring user satisfaction, and stay agile in adapting to user needs.  

BACKGROUND

Please describe your company and position.

I am the co-founder of Remedazo

Describe what your company does in a single sentence.

 Remedazo is a leading global medical tourism company facilitating access to healthcare services worldwide, offering personalized assistance, comprehensive support, and seamless coordination for patients seeking treatment abroad.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• Create a highly distinctive and visually appealing mobile app for workers.
• Develop an admin panel to manage audio content within a unique hierarchy of root causes.
• Build a data dashboard to monitor key root causes and track leading indicators of improvement efforts.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

• Online Search
• Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMG Global Infotech provided end-to-end support, from initial mock-ups to the app's launch in the public App Store and beyond. Their work included:  

• Mock-ups, design, and prototyping.  
• App development, testing, and deployment.  
• Setting up a secure production environment on AWS.  
• Delivering the app on both iOS and Android platforms.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Delivered a visually striking and unique app in the app stores.  

• Received outstanding feedback on usability and interactivity from customers.  
• Established a secure production environment for corporate users.  
• Developed a data dashboard with reporting capabilities.  
• Ensured the solution is scalable and adaptable for new content and millions of users.   

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was handled through a mix of Basecamp, Jira, email communication, and weekly meetings with leads and key engineers. IMG Global Infotech was highly responsive, summarizing needs and resolving issues efficiently. They worked collaboratively as part of the team, adapting to shifting priorities and customer-driven requirements.   

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of deep expertise across all critical areas—app design, development, backend security, and data analytics—paired with genuine care and passion for the project, stood out.  

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

At this time, no areas for improvement come to mind.  

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Fraudio

Describe what your company does in a single sentence.

Fraudio is the ideal partner in payment fraud and AML Solution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• To leverage their expertise in delivering top mobile application solutions to provide point-of-sale financing
• To take use of their skills in providing top mobile application solutions to support the development of our communities.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

• Online Search
• Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A comprehensive and user-friendly mobile application for point-of-sale financing was developed and implemented as part of the work with IMG global to provide a specialized solution. 

The key deliverables included a seamless and secure mobile application, an expedited application process, instant financing decisions, integration with merchant systems, personalized offers, effective repayment management, thorough reporting and analytics, and a user-friendly interface for both customers and merchants.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable achievements from the partnership with IMG GLOBAL showed substantial advancement and accomplishment. We saw improvements in our merchant partnerships, higher conversion rates, and consumer happiness as well as a beneficial influence on the local economies we serve. IMG GLOBAL's mobile application boosted financial inclusion, streamlined point-of-sale financing, speedy and accurate financing choices, and client experiences.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout our involvement, IMG GLOBAL demonstrated top-notch project management. They continuously met project deadlines and made on-time deliveries, which made the implementation process run smoothly.

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

We were very impressed by IMG GLOBAL's capacity to provide excellent mobile application solutions that were especially suited to point-of-sale financing. They stand out due to their in-depth knowledge of our sector and their dedication to making a good difference in people's lives, business development, and community improvement. 

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

No. We were highly satisfied with their services.

BACKGROUND

Please describe your company and position.

I am the multivendor ecommerce web and app of Twin power

Describe what your company does in a single sentence.

retail and service provider for kitchen equipment and shelves provider for super market 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• multivendor ecommerce website
• android app
• Ios app

I approached the IMG Team with a challenge: to create a top-notch multi-vendor ecommerce website and mobile apps for Android and iOS. My goal was to expand our reach to supermarkets across the USA, providing them with the equipment they need for their kitchens and shelves.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

Online Search

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Certainly! Here's a detailed description of the scope of work and key deliverables provided by IMG Global Infotech Pvt. Ltd. for developing my multivendor ecommerce store:

**Scope of Work:**

• Consultation and Planning:
  • Initial meetings to discuss project requirements, goals, and timeline.
  • Detailed analysis of features needed for both app and website platforms.
• Design and Development:
  • Customized design mockups for app and website interfaces.
  • Development of frontend and backend functionalities tailored to multivendor ecommerce requirements.
  • Integration of secure payment gateways and user-friendly navigation systems.
• Technical Implementation:
  • Implementation of robust backend infrastructure to support high traffic and transactions.
  • Integration of third-party APIs for shipping, inventory management, and analytics.
• Testing and Quality Assurance:
  • Comprehensive testing phase to ensure functionality across different devices and browsers.
  • Bug fixing and performance optimization to enhance user experience.
• Deployment and Launch:
  • Smooth deployment of the app and website on designated servers.
  • Final testing before the official launch to ensure everything is working seamlessly.
• Post-launch Support:
  • Provision of ongoing technical support and maintenance services.
  • Training sessions for admin panel usage and backend management.

**Key Deliverables:**

• Multivendor Ecommerce Website:
  • Responsive website with intuitive UI/UX design.
  • Product listing and management features.
  • Secure customer registration and checkout processes.
  • Vendor dashboard for managing products and orders.
• Mobile App (iOS and Android):
  • Native mobile apps with synchronized features from the website.
  • Smooth navigation and intuitive user interface.
  • Push notifications for orders, promotions, and updates.
  • Seamless integration with mobile payment gateways.
• Technical Documentation:
  • Detailed documentation of the architecture, APIs, and functionalities implemented.
  • User manuals for administrators and vendors.
  • Troubleshooting guides for common issues.
• Support and Maintenance:
  • Initial support period post-launch for any immediate issues.
  • Option for extended maintenance services as per agreement.

In summary, IMG Global Infotech Pvt. Ltd. delivered a comprehensive solution encompassing design, development, testing, deployment, and support phases, ensuring a robust and user-friendly multivendor ecommerce platform for both web and mobile environments. Their attention to detail and commitment to quality were evident throughout the project, making them a trusted partner for IT solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The IMG Team was all in! They took ownership of our project, collaborating closely to deliver a top-notch multi-vendor ecommerce website and mobile apps. Their scope covered design, development, payment integrations, and rigorous testing
The measurable outcomes from the project with IMG Global Infotech Pvt. Ltd. that demonstrate progress and success include:

• Increased Sales and Transactions:
  • Quantitative increase in the number of transactions processed through the ecommerce platform.
  • Growth in sales revenue attributed to the improved user experience and enhanced features.
• User Engagement Metrics:
  • Improved metrics such as time spent on the website/app, page views per session, and bounce rates indicating higher user engagement.
  • Increase in the number of registered users and repeat visitors.
• Performance Metrics:
  • Achieved performance benchmarks such as page load times, server response times, and uptime percentages meeting or exceeding industry standards.
  • Reduction in server downtimes or performance issues post-launch.
• Conversion Rate Optimization:
  • Enhancement in conversion rates from visitors to customers due to optimized checkout processes, persuasive UI/UX design, and effective call-to-actions.
  • A/B testing results showing improvements in conversion metrics over time.
• Feedback and Customer Satisfaction:
  • Positive feedback and reviews from users, vendors, and administrators regarding the ease of use, functionality, and reliability of the platform.
  • High ratings on customer satisfaction surveys or platforms like Trustpilot reflecting user satisfaction.
• Operational Efficiency:
  • Streamlined backend operations for vendors and administrators resulting in reduced manual effort and improved efficiency.
  • Integration of automated processes such as order fulfillment, inventory management, and customer support leading to operational savings.
• Scalability and Flexibility:
  • Ability of the platform to handle increased traffic, transactions, and data volumes as the business grows.
  • Implementation of scalable architecture and flexible features enabling easy adaptation to changing business needs.

These measurable outcomes collectively demonstrate the success of the project with IMG Global Infotech Pvt. Ltd., showcasing tangible improvements in business metrics, user experience, operational efficiency, and overall satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The  IMG GLOBAL   managed the project exceptionally well, delivering our multi-vendor eCommerce website and app on time. They maintained clear communication and kept us updated throughout the process. They were highly responsive to our needs, quickly addressing concerns and incorporating feedback. Their dedication to timely delivery and customer satisfaction was evident, resulting in a high-quality final product that met our expectations.

IMG Global Infotech's team was great to work with. They communicated well, managed changes, and delivered quality results on time. I can share a screenshot of an email where IMG Global Infotech has shared the source code for the website and app, along with a few WhatsApp screenshots showing they've created a project group and shared regular status updates

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of the company was their exceptional commitment to timely delivery and customer satisfaction. They consistently met deadlines and were highly responsive to our needs. Their ability to understand our requirements thoroughly and provide valuable insights and suggestions made the development process smooth and efficient. Their dedication to going above and beyond to ensure the final product exceeded our expectations truly set them apart.

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

NO, am satisfied with their work.

BACKGROUND

Please describe your company and your position there.

we are a online marketplace for medicine. i am co-founder in that.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IMG Global Infotech Pvt. Ltd, and what were your goals?

we want to develop mobile app for our business. so we search for good mobile app development company and found IMG and after having few discussions we find them suitable for our project and we started working in that. our Goal is to make a user friendly app where a user can order medicine in just 4 steps.

SOLUTION

How did you select this vendor and what were the deciding factors?

we spoke with many of vendors and based on initial quotation we shortlisted 3 company and IMG is among one of them. Their detailed knowledge about the technology structure, market needs and promises about project delivery helps us to choose them .

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we wanted to have a mobile app to order medicine via just uploading the prescription as well as finding the medicine and upload your prescription to proof. having auto order medicine of regular use to the user. we have utilized flutter to create the app for both android and iOS users.

How many resources from the vendor's team worked with you, and what were their positions?

3 resources where 1 project manager. 1 sr. flutter developer, 1 UI/UX designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

IMG did a fantastic job to get my project done. their quick turnaround time about the delivery is par excellence. detailing about everything is also a major factor from team IMG. They actually plan their deliverables well ahead and we always kept ahead of our timeline and we have finished our project within time and exactly the way we want.

Describe their project management style, including communication tools and timeliness.

They utilized scrum master for project management. we usually connect on skype to communicate and having daily scrum call in the morning gives me confidence for project delivery.

What did you find most impressive or unique about this company?

Their project management skills and quick responses were amazing.

Are there any areas for improvement or something they could have done differently?

only one advice which i can give is they can use alternate communication in spite of skype as well in case of emergency.

BACKGROUND

Please describe your company and your position there.

CoachingSelect has been founded by alumni of IIT-IIMs with a vision to make an agile platform where each student will get the best education for their career endeavour while educator provides supreme options for them to achieve success in their life.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IMG Global Infotech Pvt. Ltd, and what were your goals?

Over years of extensive market research and several man-hours involved, we bring an innovative online help portal to select the most excellent coaching for exam preparation and an extensive search engine for the students, parents, and education industry players who are seeking information on the coaching sector in India. It is a one-stop site to guide about everything students need to prepare & cater for any examination to supplement success.

SOLUTION

How did you select this vendor and what were the deciding factors?

Mr. Neeraj and Mohit are the founders of the company, and after having abundant projects, they manage to fulfil each customer's requirements and also handle their pampering like it's an in-house project only.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

EdTtech Edge Top Coaching’s Top Colleges Career Counselling Question & Answers Exam Information Study Material Blogs & Trending Articles Free Webinar’s

How many people from the vendor's team worked with you, and what were their positions?

Around team of 5-6 people consist of Developer, designer etc. All were experts and have hands on experience.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have grown exponentially and now have good footprints in the EdTech industry. I'm Arun, founder of CoachingSelect, and I recommend IMG to all who have the vision of a startup and require IT support in any manner.

Describe their project management style, including communication tools and timeliness.

Companies like IMG Global Infotech Private Limited in Jaipur, which works in every sector of the IT industry but primarily in APP and Web development, are also customer-focused. They have developed the entire project of CoachingSelect in just six months, whereas we thought it would take one plus years, and have gone beyond the requirements that we had initially in mind. Post-development, they care for the web like a baby.

What did you find most impressive or unique about this company?

Handling Quires and involvement of key stakeholders.

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the CEO of MAF Australia

Describe what your company does in a single sentence.

Mission Aviation Fellowship (MAF) Australia is a non-profit organization dedicated to serving the world's most isolated communities through aviation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• Additional Web Functionality
• Fixing Bugs and FTP

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMG Global Infotech Pvt. Ltd were tasked to fix a number of bugs that were left on our website, in addition to providing additional web functionalities. They ended up successfully fixing additional issues within the FTP and script from our previous web developers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team worked tirelessly to fix our script and FTP on top of the additional work they were asked to complete. There was a very communicative and focused on fixing our issues with the site. Every day we received multiple updates on progress and they even worked late into the evening / during weekends to try to resolve the issues. I would strongly recommend working with IMG Global Infotech Pvt. Ltd due to their excellent work ethic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were super responsive to our needs and went beyond our expectations.

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

The communication  and the excellent work ethic from the team to continue work beyond normal work hours.

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Zogics

Describe what your company does in a single sentence.

Zogics is a prominent provider of facility maintenance, cleaning, and operational products, serving various industries since 2006. Based in the U.S.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• As part of our efforts, we’re helping companies digitalize their analog processes to make them more efficient. Thus, we rely on IMG Global Infotech Pvt. Ltd to help us with web app development for B2B businesses.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 They’ve been involved in three major web and mobile app development projects consisting of a similar technology stack — Java for the web app’s backend and native iOS development for the mobile side. The development phase of the projects have already been completed, but IMG Global Infotech Pvt. Ltd continues to take care of system administration and other server-related work.

On the major project, we worked with IMG Global Infotech Pvt. Ltd on digitalizing a special vehicle repair process. The solution required handling a lot of information storage. Before, the process was completely paper-based, and the client occasionally used Excel sheets at best.

Thus, we first wrote the concept for the solution, created some mock-ups, and contacted IMG Global Infotech Pvt. Ltd to get the concept translated into a digital, technical solution. They developed this solution from scratch, using Java for the backend, PostgreSQL for the database, and HTML5, JavaScript, and CSS for the frontend. 

We also wanted users to collect the data when revisiting the damaged vehicle. However, using a laptop would be difficult, so we decided to create an iPad solution on top of the web app. The mobile version allows users to take photos, customer signatures on documents, and more on-site data gathering processes. Once the data is gathered, the mobile app synchronizes with the web app so that users can have a current status of the repair process on hand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The paper-based processes of the vehicle repair project were completely eliminated, making said processes 5–10 times faster thanks to the digital solution. This solution also has improved the client’s work significantly by having a unified database, which has reduced errors and ultimately improved customer satisfaction.

Thanks to this solution, our client’s business has vastly grown over the last years. With the system support their project managers can handle about 5 times the volume, so scaling up was possible without having to increase team size. Also, the fully digitalized processs and the quality they deliver attract many new customer who would like to benefit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IMG Global Infotech Pvt. Ltd is very organized and structured. Whenever something has come up outside of the original scope and budget, they’ve explained everything well and presented options to overcome the challenge. I’ve always felt that they know what they’re doing. We use Pivotal Tracker to document tasks, leave comments, and chat. Additionally, we use Skype to communicate.

Generally speaking, IMG Global Infotech Pvt. Ltd has become a trusted partner due to their experience and commitment.

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Whenever we’ve worked with partners like IMG Global Infotech Pvt. Ltd, we’re always interested in seeing how they handle critical issues and challenges as they arise. I’ve really enjoyed working with them because they’ve walked the extra mile to help us out when these kinds of issues arise. For example, if we have an issue over the weekend that needs to be fixed by Monday, they bring someone over the weekend to get it fixed.

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

From a client perspective, I would prefer if development teams would not change that frequently, especially if you have somebody extraordinary. But I also understand that in order to attract these young talents, you need to provide them with new challenges every now and then.

BACKGROUND

Please describe your company and position.

I am the Founder of ZIDEA

Describe what your company does in a single sentence.

ZIDEA is an IT services and consulting company based in Singapore, founded in 2015. The company specializes in innovative data analytics, helping businesses understand their customers and processes through advanced analytics solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMG Global Infotech Pvt. Ltd to accomplish?

• We were looking for a competent software development organization that could help us scale very quickly. We had a very aggressive time-to-market timeline, and we wanted our partner to be as efficient as possible in helping us achieve our goals.

SOLUTION

How did you find IMG Global Infotech Pvt. Ltd?

Clutch Site

Why did you select IMG Global Infotech Pvt. Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IMG Global Infotech Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IMG Global Infotech Pvt. Ltd helps us with multiple development projects on an ongoing basis. They have software developers working on our mobile app, other developers working on our web-based app, and others working on the backend infrastructure to support both of those products. Recently, we began collaborating on some AIML (Artificial Intelligence Markup Language) work as well.

They’ve designed and developed everything from scratch. Although I’ve provided them with a lot of product guidance throughout our engagement, the infrastructure, code, and databases have been completely built by them.

The mobile app acts as a 3D scanner, utilizing iOS devices and proprietary hardware to capture high-resolution photos so that we can perform analyzes on them. The web app helps us perform those analyzes, working as a virtual microscope.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I would give IMG Global Infotech Pvt. Ltd work high marks in every aspect. Their communication and execution skills are outstanding. Based on my experience, other contractors say they will do something, but they ultimately don’t execute the project properly. However, IMG Global Infotech Pvt. Ltd is very clear on their abilities and demonstrates them with their work.

Thanks to them, we’ve hit important milestones very successfully. We’ve already hit the alpha product milestone, and we’re on our way to hitting the beta product milestone. The quality of the code they deliver is great. In software development projects, it is very easy to cut corners. However, 
IMG Global Infotech Pvt. Ltd does a good job of ensuring that the product doesn’t accumulate a lot of technical debt, creating a more solid and mature product as a result.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IMG Global Infotech Pvt. Ltd performed excellently; we couldn’t have been happier. We have a very nice project management process that ensures everything is well-documented and prioritized on Jira. This process allows everyone to be clear about how important bugs are.

They hit our alpha product milestone on time and on budget, and we’re now trying to do the same with our beta product milestone. Meeting timelines and budgets is a very critical part of our project for us. This has allowed us to deliver on time so that we can raise more money and keep developing our product.

Besides Jira, we use Confluence, Whimsical for visual collaboration, Figma for the UI/UX designs, Slack to communicate on a daily basis, and Zoom to have virtual standing meetings every two weeks. Additionally, we have regular communication via email and phone calls.

What was your primary form of communication with IMG Global Infotech Pvt. Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Excellency is the most important characteristic of IMG Global Infotech Pvt. Ltd they apply it to everything they do. I’m very impressed with their ability to step up very quickly to any challenge, execute tasks, and deliver products of high quality on time and within budget.

Are there any areas for improvement or something IMG Global Infotech Pvt. Ltd could have done differently?

No, I’m very impressed with their work, and we wouldn’t have been able to achieve what we’ve achieved with a different vendor.