IMADO

Please describe your company and your position there.

I'm launching a freelance consulting business for digital marketing serving Toronto.

For what projects/services did your company hire IMADO, and what were your goals?

I hired IMADO for help designing a custom WordPress theme based on my wireframes, as well as guidance with managing my site through WordPress post-launch (security/privacy, technical maintenance, etc.) My goals were to build a strong website foundation that's scalable with where I'd like to take my consulting business and do it within a month while keeping total cost underneath $1,000USD

How did you select IMADO and what were the deciding factors?

I selected IMADO after finding them on Google and comparing their offer against the other web design/development agencies. As a marketer, I often evaluate the companies I want to work with based on their portfolio and professional presentation is.

In IMADO's case their own website has a very sleek, modern, and rich design, as well as an impressive portfolio that very much aligned with my own personal design tastes and preferences. This, along with the lower than anticipated quote (only $740USD), made it easy to decide that they would be best suited to bring my project to life.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First was the initial discovery phase where I sent over my wireframes, outlined my goals, and was provided a quote. Then we moved through to agreeing on terms, I granted IMADO the relevant credentials they'd need to stat (WP access, server access, etc.), and I shared my brand guidelines and site inspirations.

I also paid the initial 40% of our agreed scope through Paypal to initiate the project. Then IMADO provided me with their initial design proposal for the pages I needed (shared with Invision), I gave feedback, and they adjusted accordingly. After a final review, I approved the designs and we moved on to coding.

The coding period was the most time-intensive and took 12 days from design approval to sharing the dev site with me. I outlined my final items of feedback in a Google Docs sheet, and IMADO actioned everything within a day. I then paid the remaining 60% of our scope. IMADO migrated the site back over to my server and sent me my invoices, site speed tests, and some tips for installing tracking.

How many people from the vendor's team worked with you, and what were their positions?

Only one, who I believe was the project manager for my account.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This was a website build for a brand new site that has yet to go live, so my main measurable outcomes for this project were to come in under my $1,000USD budget and under timelines (less than a month).

IMADO achieved both with ease. Each deliverable I received was polished, well designed, and up to a high professional standard. I was very satisfied with the quality of each delivery, and would only need to give minor style feedback rather than important structural changes.

Describe their project management style, including communication tools and timelines.

It was very pleasant and easy communicating with my representative from IMADO. She was always very clear and concise whenever I asked about next steps or had a technical development question. We communicated through the same email thread, and timelines were always clear.

Every deliverable was on time, and turnaround times on any feedback I provided were always very quick, usually within 1 business day.

What did you find most impressive or unique about this company?

Not only were they were able to craft a beautiful, modern site that really exceeded my design and technical expectations, but they were transparent about the whole process and pleasant to deal with - all while still coming in well under my budget for this project. As a marketer, that value proposition was unbeatable.

Are there any areas for improvement or something they could have done differently?

The only issue I noticed (and I flagged to IMADO) was that my staging/dev site was indexed on Google. It's not a big deal as my site hasn't officially launched yet, but I'd still prefer not to have an unfinished version of my site appear on the SERP.

Please describe your company and your position there.

We are LeJul GmbH, a webdesign agency from Berlin, who works for clients in Berlin only. The company was founded in 1999 as Actorscut.com, then renamed to webdesign berlin in 2004 and finally to LeJul GmbH in 2019. Since the founding of LeJul GmbH in early 2019 I am its running CEO.

For what projects/services did your company hire IMADO?

As a webdesign company running for 20 years we have been doing creative work for our clients. After many years of learning and changing ourselves we have decided to get outside support for our own website - so we hired IMADO to redesign our website.

What were your goals for this project?

Our goal was to combine our many years of experience with fresh and new ideas newer seen in our local market.

How did you select this vendor?

We have tried to work with different designers on different projects and after narrowing them down to 3 we had a clear winner: IMADO. They were the people we could have really trusted to design our homepage.

Describe the project in detail.

We needed a website design for our webdesign agency but did not want to do it ourselves - we wanted to rediscover our style, which we did.

What was the team composition?

We had a personal designer/project manager who guided us through the entire process. We have communicated only to the designer/manager we have been assigned at the beginning, all other work was done internally.

Can you share any outcomes from the project that demonstrate progress or success?

We have received overwhelmingly positive feedback from our old as well as new customers. Our team loved the work too. In our field the most important thing is not to gain new customers fast, but to keep the position for long enough. With the new website we have a sharper edge to stay alive.

How effective was the workflow between your team and theirs?

The workflow was very easy to follow: we were asked to provide some works we like, then the designer provided what he thought was good for us. We loved it, so he designed our new website using the ideas. When there was another wish from our team, IMADO has quickly made that dream to reality.

What did you find most impressive about this company?

The way how good of a work can be done within a few weeks and how a small group can always have so many ideas. After we had our homepage groundwork we have decided to let IMADO design every subpage we had.

Are there any areas for improvement?

No, everything went perfect :)

Please describe your company and your position there.

I’m the founder of a small startup company that’s developing a small web app. I overlook all the operations during the development phase.

For what projects/services did your company hire IMADO?

We needed a new UI/UX for our web app, a landing page, several changes to our graphic designs, help with SEO, etc. We hired IMADO to handle everything needed in that department.

What were your goals for this project?

We started with a small goal, which was to design the landing page and the subpages for our app. This later expanded to other tasks.

How did you select this vendor?

I was looking for a graphic designer for all types of websites, however, I wasn’t satisfied with the level of commitment, communication, or outcomes I was seeing. Then, a friend of mine recommended IMADO and it all turned out to be excellent.

Describe the project in detail.

We started with the landing page redesign. After our initial meeting and discussion of what we were aiming at, we received several mock-ups through Invision, where we could comment and change things. This was an excellent way of designing prototypes. After we agreed on the final design, we received the prepared files to easily apply them to our website.

After the initial goal, we moved onto the next task, which was to redesign the entire app, taking into account all the UI/UX aspects. Finally, we ended up with SEO work.

What was the team composition?

I talk to Damian (Graphic Designer & Developer, IMADO) directly but we’ve had several users/testers reviewing his mockups and discussing them with him. Also, our developers collaborate with Damian.

Can you share any outcomes from the project that demonstrate progress or success?

We launched our website with the newly designed landing and subpages, which look great in our point of view! The whole app was redesigned and we are ready for our MVP stage and app launch. None of this would be possible without IMADO’s help!

How effective was the workflow between your team and theirs?

I was positively surprised with our workflow. We had excellent communication and a great outcome. Each milestone was delivered on time, with all the details in place and as agreed upon. Damian was always there for us to clear any doubts and missing points. His broad experience and knowledge led to suggestions for the best solutions for our pressing problems.

What did you find most impressive about this company?

We appreciated their speed, communication, and execution! One can see that there's lots of experience in IMADO, from which their customers can benefit a lot. I really liked working with Damian, as he provides excellent mockups and the prototypes he prepared for us helped us immensely during the development stage.

Are there any areas for improvement?

I don't see any area of improvement at the moment.

Please describe your company and your position there.

I am a senior specialist at a research company based in Warsaw.  

For what projects/services did your company hire IMADO?

We hired them to design and implement an advanced website that would explain research-based policies.

What were your goals for this project?

Our goal was to build a website that would show polls and advanced political forecasts in a user-friendly way. It was important that the site worked properly on both computers and smartphones. We also wanted the site to be modern, interactive, and easy to use.

How did you select this vendor?

We’ve collaborated with IMADO on previous projects. They’ve always worked at the highest level, so we trust them completely.

Describe the project in detail.

At first, we focused on graphic design and made sure all possible comments were entered quickly and accurately. After determining the appearance of the page, we implemented and tested all elements of the page in stages. IMADO continues to provide support and do modifications.

What was the team composition?

Damian (Developer, IMADO) took care of the site from start to finish. On our side, the work was coordinated by a two-person team.

Can you share any outcomes from the project that demonstrate progress or success?

We’ve received positive feedback on the usability and appearance of the site. Thanks to the website, we have gained more partners. We plan to develop it further in cooperation with IMADO.

How effective was the workflow between your team and theirs?

Our communication has gone quite smoothly. We contact them via e-mail, phone, or chat. They give us a lot of time and attention, which is not so often the case with other companies. We can count on an answer from IMADO regardless of the time of day, even during weekends.

What did you find most impressive about this company?

Nothing seems impossible for IMADO. They are open to customer expectations and ready to develop effective solutions.

Are there any areas for improvement?

They’ve never disappointed us.

Introduce your business and what you do there.

I’m the owner of a travel agency.

What challenge were you trying to address with IMADO?

We needed help with web and mobile development.

What was the scope of their involvement?

They developed our website and mobile application using WordPress. They developed everything from scratch. They did online marketing and managed our Facebook presence. They also ran Google Ads campaigns.

What is the team composition?

We worked with a single resource.

How much have you invested with them?

We’ve spent $1,500.

What is the status of this engagement?

We started working together in July 2016 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They worked proactively to develop applications that met our needs.

How did IMADO perform from a project management standpoint?

Our communication has been good.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Please describe your company and your position there.

I am a digital communication specialist. I work in a communication agency that creates, among others, educational projects.

For what projects/services did your company hire IMADO, and what were your goals?

IMADO designed the website. Our goal was to create a simple website with the possibility of registering for workshops.

How did you select IMADO and what were the deciding factors?

I chose IMADO because of the quick and comprehensive implementation and full support in the website design process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After delivering the brief and copy, the company created a graphic design and then, after the client's approval, programmed the website.

How many people from the vendor's team worked with you, and what were their positions?

full stack developers and graphics

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were good and it meet all our needs.

Describe their project management style, including communication tools and timelines.

Within a month, the entire website creation process was completed. We used e-mail.

What did you find most impressive or unique about this company?

We had great contact people from their end.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

We are an event and marketing company. I am a co-owner.

For what projects/services did your company hire IMADO?

We hired Imado to project our brand. They've prepared a logo, advertising material and website for us.

What were your goals for this project?

Primary goal was the fast launch of the website.

How did you select this vendor?

We have completed our other projects with Imado. We were pleased with the cooperation so far.

Describe the project and the services they provided in detail.

Frima imado has designed a complete visual identity for us.

What was the team composition?

The project was supervised by the project manager with whom he cooperates very well.

Can you share any information that demonstrates the impact that this project has had on your business?

The launched website allows us to attract new customers. The site converts well. We systematically acquire new clients.

How was project management arranged and how effective was it?

The project manager was fully committed to the project and implemented all of our suggestions. Communication was very efficient and fast.

What did you find most impressive about this company?

The speed, accuracy, and quality of their output.

Are there any areas for improvement?

None