What was the scope of their involvement?
I believe iLocal focuses more on organic search, or at least that’s the way it was described to me. They didn't do pay-per-click or anything like that. iLocal designed our websites, and we work with them on the content. Jason [Owner, iLocal] and another team member were my primary contacts. I don't know who else was working behind the scenes. iLocal did the backend development and frontend design.
I didn't have a whole lot of experience with web design before working with iLocal. I knew I wanted specific aspects of my business to be highlighted to attract different people on the website, which addresses a variety of topics such as chiropractic, naturopathic, specific treatments, car accidents, hormone replacement, etc. The new website was more specific, and it helped people find us when they needed our specific services.
How did you come to work with iLocal?
I’m in a networking group in Puyallup, and iLocal had a rep that was working with us or was part of our group at the time. After sitting down with him and having him explain what needed to be done, we decided that iLocal was our best step forward at that point in our business. We chose them because of their price, their customer service, and their willingness to explain what they’re doing and why they’re doing it.
How much have you invested with iLocal?
I think we’ve invested less than $10,000 with iLocal. It’s hard to say because they’re a monthly service for us at this point.
What is the status of this engagement?
I think we started working with iLocal in 2011. I don't really remember.