Web Design
$10,000 to $49,999
Jan. - May 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their customer focus and drive for perfection made us stand out."

Jun 28, 2022

CTO, Positive Intelligence LLC

James Barton

Other industries
South San Francisco, California
11-50 Employees
Online Review
Verified

In need of a website update, a mental fitness company collaborated with Illustrate Digital web design. The team matched the layout to the company's new branding and messaging.

Illustrate Digital worked tirelessly throughout the engagement, delivering outstanding deliverables. They communicated and managed the entire project through Asana. Their customer-focused approach, management style, and drive remained unparalleled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO based out of the UK, working for a mental fitness company based on the west coast of the US

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Illustrate Digital?

Our website was outdated and needed to be re-written in line with our new branding and messaging

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked across multiple vendors in the WordPress areana. Illustrate Digital were chosen due to their excellent work history

Describe the project in detail and walk through the stages of the project.

After the initial design was completed by our design agency, we worked closely with the developers to create a working copy of the new site.

How many resources from the vendor's team worked with you, and what were their positions?

There were project managers, QA and of course developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Throughout the process, the team at Illustrate Digital, lead by Em and Jonny, worked tirelessly to ensure we go the very best product, often doing more than we asked for as they knew it would add value

How effective was the workflow between your team and theirs?

The communication and project management flow was exceptional, all managed via shared Asana boards

What did you find most impressive or unique about this company?

Their customer focus and drive for perfection made us stand out.

Are there any areas for improvement or something they could have done differently?

There was an initial hiccup with the choice of PM, but this was quickly resolved and turned out to be a gift

RATINGS

5.0

Business Entity Name	Illustrate Digital Ltd.
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	December 4, 2013
Status	Active
Last Updated	December 4, 2025
ID	08802287

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	December 4, 2025

Illustrate Digital

The UK's Enterprise WordPress Agency

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