iKiwi Agency

BACKGROUND

Please describe your company and your position there.

I'm a CMO. Our company focuses on the design and installation of specific and high-level architectural buildings in South Africa, Europe and North America.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iKiwi Agency, and what were your goals?

We hired iKiwi Agency to redesign our existing website, updating it both visually and functionally. The main goal was to emphasize the quality and experience of the services we provide. Our goal was to create a new, long-lasting website that meets all the requirements of Google and other search engines. The website is our business card, so it had to emphasize the qualifications of our company's employees and the work done.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company that is trustworthy, has proven experience, and has excellent recommendations. One of our partners advised iKiwi Agency as experienced and reliable Website development experts.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We hired iKiwi Agency for performing general tasks to configure and optimize non-trivial platform services, solutions, and internal processes, achieve high-level security compliance, as well as fully lead all development processes and manage the production environment in the future.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of one developer and a content manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They even managed to provide 3 different design options, of which we chose 1 that we liked. Then, after fixing it, they moved on to the programming work and performed this process very smoothly and quickly. Finally, they did all the testing and ensured that the website was fully secure. They also advised throughout the process how to better bring those real places to life.

Describe their project management style, including communication tools and timeliness.

The experts of iKiwi Agency have established close cooperation with the core project team providing perfect communication and smooth workflow. We are satisfied with our efficient and seamless cooperation.

What did you find most impressive or unique about this company?

The most impressive factors were their broad experience, responsibility, and perfectly established workflow.  They are always in touch and ready to solve any issues in case they arise. iKiwi Agency team has in-depth expertise in WordPress CMS development, providing high-level websites projectation consulting concerning key software architecture decisions.

Are there any areas for improvement or something they could have done differently?

There are always areas for improvement but now I have no idea what else could be done better. Maybe… they should work on their own marketing strategy to be more visible as professionals.

BACKGROUND

Please describe your company and your position there.

I am a Marketing Manager at Glotera Luxury Travel Agency. Our company focuses on LUX class clients and their private travel organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iKiwi Agency, and what were your goals?

We hired iKiwi Agency to redesign our existing website, updating it both visually and functionally. The main goal was to emphasize the quality and experience of the services we provide. Our goal was to create a new, long-lasting website that meets all the requirements of Google and other search engines.

The website is our business card, so it had to emphasize the qualifications of our company's employees and the work done.

SOLUTION

How did you select iKiwi Agency and what were the deciding factors?

We were looking for a company that is trustworthy, has proven experience and excellent recommendations. One of our partners advised iKiwi Agency as experienced and reliable Website development experts.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We hired iKiwi Agency for performing general tasks to configure and optimize non-trivial platform services, solutions, and internal processes, achieve high-level security compliance, as well as fully lead all development processes and manage the production environment in the future.

How many people from the iKiwi Agency team worked with you, and what were their positions?

During the project, I personally communicated with the iKiwi team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We dedicated a large part of the project's time to the design development process, since we are a different type of tour operator, it is very important for us that the website does not burden the client and it is extremely easy to contact our management.

This part was implemented with high quality, listening to our needs and presenting really great offers. The programming and testing work was done quickly and with high quality, we are very satisfied.

Describe their project management style, including communication tools and timeliness.

The experts of iKiwi Agency have established close cooperation with the core project team providing perfect communication and smooth workflow. We are satisfied with our efficient and seamless cooperation.

What did you find most impressive or unique about this company?

The most impressive factor is their broad experience, responsibility, and perfectly established workflow. They were always in touch and ready to solve any issues in case they arise.

iKiwi Agency team has in-depth expertise in WordPress CMS development, providing high-level websites projectation consulting concerning key software architecture decisions.

Are there any areas for improvement or something they could have done differently?

There are always areas for improvement but now I have no idea what else could be done better. Maybe… they should work on their own marketing strategy to be more visible as professionals.