Advanced Web Solutions & Enterprise Web Apps

Gold
VERIFIED

Iflexion is an established web development company delivering full-cycle web and mobile development services of any complexity with more than 20 years of business experience. Our clients have in common their awareness that they need a professional digital solution to generate revenue streams, establish communication channels or streamline business operations.

Facts & Figures:

  • 500+ customers from SMBs to Fortune 500 companies
  • 1500+ projects delivered in 30 countries
  • 8 mln USD – the largest project
  • 55 engineers – the largest dedicated team
  • 12 years the longest engagement and counting

Domain Expertise:

  • Web & Enterprise Portals
  • Content & Document Management
  • Social Networking Solutions
  • Omnichannel Ecommerce
  • Big Data & Business Intelligence
  • Media Content Distribution
  • Business Process Automation
  • Elearning & Online Training
  • Consumer & Enterprise Mobility
  • Cloud Solutions
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
1999
Show all +
Denver, CO
headquarters
  • 3900 S. Wadsworth Blvd.
    Denver, CO 80235
    United States
other locations

Portfolio

Key clients: 
Google Yandex Ebay Paypal Cisco Phillips Pepsi Adidas Toyota Expedia Shell Xerox Star Tribune Mississippi State University World Health Organization Kaspersky Lab Canon

Custom Tour Booking Software—Expedia

An international travel technology company that unites leading travel brands, Expedia Group cooperated with Iflexion to rebuild their legacy travel booking software. A complete redesign of the architecture allowed dividing the system into two logical parts: an internal partner portal and a customer-facing portal.

The partner portal that supports 10,000+ active travel companies comes with a set of customizable

templates that travel representatives can tune according to their services (accommodation, car rental, events, flights, etc.). The portal offers a wide range of analytical features for partners to track their campaigns and promotions, assess customers’ satisfaction and loyalty, monitor their products’ popularity, and more.

The customer portal enables travelers to manage their activities by selecting holidays, business trips, or entertainment between multiple options. Users can control their orders in their secure personal accounts packed with built-in booking features, online payment modules, multi-parameter search, and personalized recommendations. Available in 40+ languages, the portal lets travelers all over the world create personalized routes on optimal budgets.

Read more about the custom tour booking software for Expedia.

Cross-Device Fitness App—Adidas

adidas turned to Iflexion to restore the correct operation of their fitness application that was available on online, mobile, and desktop platforms, with a full-featured version for wearables. Iflexion’s team performed reverse engineering to reveal the root causes of existing problems. As the identified code-level issues affected data synchronization between different versions of the app, the team decided to go for a deep

rework of the suite.

Iflexion rebuilt the desktop application, which enabled users to have shared sports statistics across all devices. Apart from that, the team enhanced the rest of the fitness suite. All in all, Iflexion developed and implemented a variety of new features for both web and mobile apps, as well as improved the version for wearables.

Owing to these improvements, adidas achieved the flawless performance of their fitness app in all its available versions. As a result, the brand could now offer a refreshed sports assistant with engaging design to their existing users and new subscribers.

Read more about the fitness app development for adidas.

Corporate Education Portal—PayPal

PayPal chose Iflexion as their software development partner to build a custom e-learning solution and provide 15,000+ employees with a powerful corporate training tool. Iflexion was engaged in full-cycle development, including technology consulting, design, QA, as well as long-term support.

Iflexion developed this SCORM-compliant solution using an open-source platform. The e-learning system provides relevant features

for trainees, mentors, and system administrators. It also offers an analytical module that enables users to control the training progress, examination results, and overall corporate learning dynamics across different training domains.

The solution helped PayPal optimize their corporate training workflows. Newcomers got the opportunity to learn faster and start their actual work quicker. At the same time, all the employees got a personalized training resource for ongoing professional growth.

Read more about the corporate education portal development for PayPal.

Mobile/AR Real Estate App

Iflexion delivered a native iOS application for real estate companies and their customers. The app provides potential buyers with a handy search tool helping them find best-matching properties in their preferred locations. Customers interested in a particular property can contact a real estate agent right in the app and discuss the deal.

Apart from must-have features, the app also offers AR-powered interactive tours

of selected houses or apartments. It allows users to see the exterior and interior of a particular property without visiting it in person. The app covers the full cycle of property purchase and facilitates interaction between the involved parties regardless of their physical location.

Read more about the real estate mobile app.

Custom CMS and Portal—Philips

To facilitate content management for all user groups, Philips Pronto, a division of Philips, turned to Iflexion to replace their outdated CMS solution and the portal built on top of it. Iflexion developed and implemented a brand-new CMS using a Java-based open-source platform as well as the redesigned portal.

The rebuilt CMS embraced all the features necessary for quality content management, including content editors,

site builders, sitemap management, search, and more. Apart from that, Iflexion added the requested learning module that included user training regarding the CMS functionality and offered tests to check how prepared the users were to work with the new system. Iflexion paid particular attention to management features and made it easy for the system administrators to control users’ access, monitor their activities, and keep an eye on the solution’s operation.

Read more about the custom CMS development for Philips Pronto.

Intelligent Online Dating App

For one of its customers, Iflexion developed an intelligent iOS app helping people find their perfect match. Equipped with an advanced Python-based recommendation system, the app was to connect people based on their personal traits, views, interests, and preferences. The app not only takes into consideration individual characteristics, but also leverages location-based search to match people in the same geographical areas.

Built using a variety of machine learning techniques, the app is smart enough to adapt to users’ changing tastes, identify behavior patterns, and calculate the probability of users’ reactions to recommendations.

To ensure engaging communication between connected users, Iflexion implemented numerous social features, as well as integrated the app with popular social networks (such as Facebook and Twitter) to let users stay in touch via other apps.

After the app was successfully launched on the App Store, Iflexion’s team started developing a similar app for Android and BlackBerry.

Read more about the online dating app with recommendation system in python.

Punch List Software for Construction

Iflexion took part in the development of a punch list software suite to automate punch list management, which is one of the most time-consuming and error-prone aspects in the construction industry. The team delivered a custom web application, two mobile apps, as well as a dedicated administration module.

The cross-platform mobile app lets on-site construction teams register and manage existing deficiencies right &nbsp

;on-site. A separate mobile app enables subcontractors to deal with the assigned deficiencies and report their execution. The in-office staff can process punch lists in the dedicated web app and use custom reporting features to get a comprehensive overview of deficiencies across all active projects. Finally, the administration module allows for easy system and user management.

The implemented suite helps construction companies reduce the time needed to create on-site punch lists by 50% and minimize in-office teams’ efforts on punch list management and related reporting.

Read more about the punch list software.

Ecommerce Platform for Online Furniture Stores

An ambitious Californian furniture seller turned to Iflexion to help them rethink their online ecommerce solution to become more effective in sales. After analyzing the existing website, Iflexion offered to replace their complicated legacy website with two brand-new online stores. The customer decided to dedicate the first site to sleeper units only, while the second e-store offered a variety of furniture, including sofas,

recliners, loveseats, sectionals, chairs, and more.

Iflexion developed both ecommerce websites and connected them together for a more convenient buying process. Customers can customize the furniture according to their preferences using built-in 3D rendering features, shop with their smartphones and tablets while on the go, as well as manage the shared cart with purchases from both stores.

Within the first few months after the official launch, the new e-stores attracted over 14,000+ new customers.

Read more about the ecommerce platform development.

Salesforce Retail Solution

Iflexion customized and implemented Salesforce to help an organic product retailer increase their sales while improving customer relationships and supplier management.

With this new solution, the retailer can now personalize their customer communications, better  manage customer journeys, and implement smart product recommendations based on Salesforce Einstein.

Iflexion also brought automation to daily

supplier management processes. This allowed the retailer to have a better vision of each partner’s performance and product popularity, as well as facilitated supplier onboarding, contracting, and invoicing. Additionally, Iflexion integrated the system with an ERP system for easier procurement, as well as with a web store to monitor and analyze existing customers’ behavior as well as track new customers and their preferences. 

Read more about the Salesforce retail solution for advanced CX and supply management.

Custom ERP—Toyota Dealership

Iflexion helped one of the largest dealerships of Toyota Motor Corporation renovate their legacy Oracle-based ERP system. After an in-depth business analysis, Iflexion came up with a detailed plan of the ERP rework that included automation of 4,000+ business activities that made up the company’s daily operations.  

The new Java-based ERP includes three core modules that cover major business domains, such as car

and spare parts sales as well as car services. The new architecture enabled the dealership to scale up their ERP painlessly, which was a great challenge before the redesign. Iflexion used open-source technological stack to develop the ERP’s new components. This allowed cutting the TCO of the system along with making it easier to customize and support.

Read more about the custom ERP for Toyota Motor Corporation.

AI-Powered Travel Portal

Iflexion’s team of web and AI developers built an intelligent travel portal that comes with all the must-have features for full-cycle travel planning. Using the portal, travelers can book flights and accommodation, build travel routes, learn more about different travel locations, hire vehicles, and more. To get unbiased feedback about services and get first-hand travel experience, users can join

relevant travel communities right on the portal and connect with travelers all around the world.

Iflexion also developed and integrated a custom recommendation system that allows personalizing content and services in line with users’ traveling goals. The system is able to analyze previous and current user activities to generate the most relevant information and best available deals.

Read more about the travel portal development.

Incentive Management System for a Global Ophthalmic Corporation

Iflexion helped a worldwide ophthalmic optics corporation to automate their promotional activities. Our team delivered a fully-featured custom module that made it easier for the company’s distributors to create and manage incentive programs, while enabling employees without specific programming knowledge to build programs from scratch. The system can automatically generate reports with metrics on a particular incentive program

and allows evaluating its efficiency. Apart from that, the solution calculates bonus points per each eye care professional (ECP) involved, which makes the program results transparent and enables managers to distribute rewards among top ECPs correctly. Read more...

Reviews

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Analytics System Migration & Customization for Financial Co.

"I appreciated their dedication, critical thinking, and great responsiveness."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2015 - Sept. 2017
Project summary: 

Iflexion coordinated the data migration of a financial services firm’s analytics system to newer technology. They made recommendations geared toward smart economic and functional outcomes.

The Reviewer
 
10,000+ Employees
 
Toronto, Canada
Senior Software Development Consultant, Financial Institution
 
Verified
The Review
Feedback summary: 

Iflexion’s efforts immediately fostered positive results, including professional data visualization tools and mobile capabilities. The team demonstrated a firm grasp of project requirements and delivered accordingly. Their communication skills and business acumen stand out as obvious strengths.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Senior Application Consultant at a financial group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iflexion?

We hired Iflexion to take up the migration of our legacy financial analytics system as well as its further customization.

What were your goals for this project?

We were looking for feasible ways of improving our legacy financial analytics system to make it easier to support and customize, as well as to reduce its TCO. We also needed to extend the functional capabilities of the system to align it with the existing banking standards and to make it more effective in the daily use of the analytical department.

SOLUTION

How did you select this vendor?

We weren’t looking for just a software development company. We needed technology experts with relevant experience in building banking and financial software. Iflexion turned out to be the company that fit our primary requirement. We had interviewed other companies with similar expertise. However, Iflexion was more convincing during our initial project discussion and scoping.

Describe the project and the services they provided in detail.

Iflexion’s business analysts helped us understand that migration to the new technology was the most reasonable step from both functional and financial perspectives. We chose an open-source platform to get broader customization capabilities and to reduce the solution’s TCO. Iflexion’s team handled the migration process and moved an impressive volume of accumulated data to the new environment. After migrating the system, we moved on to the solution’s customization. Our prior focus was on broadening the reporting capabilities of the system, as well as on implementing professional data visualization tools. Apart from developing the requested features, the team was also involved in the solution’s redesign. This allowed us to make it more user-friendly and finally enabled our financial analysts to use the solution on their smartphones and tablets.

What was the team composition?

The team included five software developers with different levels of seniority, a software architect, two testing engineers, a web designer, and a project manager. Additionally, two business analysts were involved occasionally during the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We saw the first substantial and, what’s more important, positive results already at the end of the migration phase. Even without further tuning, the system started to operate much better, owing to the performed code optimization. With every new feature implemented, the solution was becoming more powerful. We were collecting feedback from banking analysts about each particular piece of functionality, and they were mostly positive. All in all, both the migration and customization were a success, so we were satisfied with the project results.

How was project management arranged and how effective was it?

As I’ve mentioned before, initially, we were selecting a technology partner who would be competent enough in the banking domain. We knew that hiring someone technically cool but unaware of the banking realities could be a stopper. Fortunately, with Iflexion, we didn’t face any difficulties owing to their understanding of both technological and business aspects of the project. I would also want to highlight Iflexion’s effectiveness from the project management standpoint, which was one of the essential factors of productive workflows between our teams.

What did you find most impressive about this company?

I am always happy to cooperate with enthusiastic software development companies. Throughout my career, I worked with highly qualified IT professionals who were quite passive during the development; they fulfilled the assigned tasks but never stepped up with their ideas or showed their keen interest in the solution they developed. Luckily, we had a true partnership with Iflexion, where we both partook on equal terms. I appreciated their dedication, critical thinking, and excellent responsiveness.

Are there any areas for improvement?

I think that collaboration with an outsourcing company from another continent is always a challenge, especially during active development stages, because of the substantial time difference. In the beginning, it was not so easy for us to set up a mutually advantageous communication pattern, but by trial and error, we managed to find the optimal interaction model.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AML Testing for Investment Bank

"We appreciated their transparent practices and attention to detail." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Jun. 2018
Project summary: 

Iflexion provided a variety of tests—including penetration and integration—to assess an anti-money laundering (AML) system’s effectiveness. They followed standard methodology and delivered recommendations.  

The Reviewer
 
10,000+ Employees
 
London, UK
Compliance Officer, Investment Bank
 
Verified
The Review
Feedback summary: 

Test results were delivered and implemented before a critical audit, pleasing internal stakeholders. Iflexion established a common language during the collaboration, which facilitated a smooth workflow. Their direct, generous communication was particularly noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a compliance officer at an investment bank.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iflexion?

Iflexion performed a range of testing activities to assess the functional stability and security of our existing anti-money laundering (AML) system.

What were your goals for this project?

Testing was an essential preparatory step before a planned security audit.

SOLUTION

How did you select this vendor?

We checked several publicly available directories. We were looking for a full-cycle software development company rather than for an exclusively testing company because we wanted to find an IT services provider who could handle various aspects beyond testing. We selected Iflexion based on their references online and a subsequent on-site meeting.

Describe the project in detail.

The testing was to show the overall operational fitness of our system. The core of the AML system was implemented a while ago, and since the system is tuned and updated constantly its integrity might have been affected. Iflexion delivered a variety of system tests to make sure that all the components of the system worked properly. The team also performed integration tests to check if there are any connectivity issues between the AML system, our SIEM tool, and the security analytics system it’s connected to. As for penetration testing, we do it regularly to ensure that our critical security systems aren’t exposed to any kind of external or internal attacks. The pentest was carried out according to the OWASP methodology.

Iflexion provided us with a detailed testing report that included the revealed security issues, as well as the recommendations for fixing them.

What was the team composition?

A testing engineer, a penetration tester, and a test manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Iflexion did all the required testing within the planned timeframe. With the testing results on hand, we had enough time to implement the recommendations and got ready for the security audit.

How effective was the workflow between your team and theirs?

Our teams had a positive collaboration experience. We spoke the same language in terms of business and technology, which is always a solid foundation for a successful project. While Iflexion’s testing team worked remotely, communication was not a problem owing to well-set management.

What did you find most impressive about this company?

We appreciated their transparent practices and attention to detail. They were very open in communication and reporting, which let us keep control over the project and be sure that everything was going as planned.

Are there any areas for improvement?

Our cooperation has been quite brief but intensive. They did a great job, and I can’t really recall any bottlenecks.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full-Cycle Dev for Parking Management Mobile App

“It’s not often that you meet developers who treat your project like their own.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Ongoing
Project summary: 

Iflexion is developing a mobile parking management app, from design all the way through production. The app allows users to receive notifications about their parking time limits and add more time remotely.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
CTO, Parking Management App
 
Verified
The Review
Feedback summary: 

Currently, Iflexion is testing the app to ensure that it performs well during peak loads. It’s expected to handle 100,000 parking sensors along with 5,000 concurrent users at its max. The Iflexion team boasts commendable technical know-how paired with excellent project management skills.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO at a mobile tech company based in London, UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iflexion?

Iflexion helped us build a custom mobile application for detecting overtime parking.

What were your goals for this project?

Our goal was to develop a mobile application that would track parking time, notify car owners if they exceed the time limit, and let other users check car park availability in real time. The app would facilitate control over parking slots and prevent car owners from violating parking rules.

SOLUTION

How did you select this vendor?

We made a shortlist of the tech vendors we researched online and sent them a project pitch so that they could assess the scope of work and provide relevant estimates. Iflexion’s offering was the most attractive for us from both technological and financial standpoints, so we chose them.

Describe the project in detail.

Iflexion has been delivering full-cycle development of a mobile app for parking time management. The app connects to city parking sensors, grouped according to their max allowed time limits. Meanwhile, car owners are grouped according to the sensor types they choose. The app displays to car owners the parking group they belong to and the sensor they are parked at. 

It can also notify users early about when they’re approaching the parking time limit and allow them to either extend their time or relocate their cars to avoid violation. The app stores users’ parking history, shows sensor statuses in real time (vacant or busy), and displays sensors with registered violations.

What was the team composition?

The entire team has consisted of two mobile developers, a software architect, two testing engineers, a designer, a business analyst, and a project manager—although, we only engaged the business analyst, designer, and architect early in the project. At the moment, we mostly work with the developers, testers, and project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application is operational and now in its testing phase. The greatest challenge for us at the moment is to ensure that the app backend can process data from 100,000 sensors and support up to 5,000 active concurrent users. So, we’re focusing on rigorous performance tests to check the app at peak loads.

How effective was the workflow between your team and theirs?

Our cooperation is going smoothly. Iflexion’s team is very proficient both in technologies and project management, so we haven’t had any bottlenecks so far. We visited them twice during the project to discuss the most challenging features of the app in person. Their project manager is absolutely great, and, thanks to his effort, our teams feel very comfortable collaborating with each other despite different locations and time zones.

What did you find most impressive about this company?

I’m impressed with their dedication to the project. We’ve cooperated with some software development companies before, and they typically just follow our instructions—nothing less, nothing more. It’s not often that you meet developers who treat your project like their own. Luckily, this is exactly what we got with Iflexion.

Are there any areas for improvement?

At the very beginning of the project, the mobile developer assigned to us initially had to be replaced because of his schedule clash, which was a bit unexpected. Other than that, we’ve been having a pretty painless experience with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development Roadmapping for Research Publishing Platform

"They have unparalleled reliability and dedication to their project and customers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Sept. 2018
Project summary: 

Over several years and discovery phases, Iflexion developed a project roadmap, including wireframes, graphic design specifications, and technical requirements for an open access publisher.

The Reviewer
 
1-10 Employees
 
Alexandria, Virginia
CEO, Medical Research Publishing Company
 
Verified
The Review
Feedback summary: 

Despite a seven-hour time difference, Iflexion retained transparent project management and constant communication. Their knowledgeable team developed impressed graphic design work, while they remained flexible in schedule and price.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a medical research publishing company, founded to develop a platform that combines an open access publisher with a social media network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iflexion?

We needed a team with the technical knowledge and competence to help us develop a project roadmap for an open access publisher with a social network.

SOLUTION

What was the scope of their involvement?

We wanted to eliminate biases in the current scientific publications system by combining an open access publisher with a social network to optimize the connectivity and collaboration between scientific researchers and healthcare stakeholders. We approached Iflexion with these preliminary specifications and ideas for the platform’s functionality.

Iflexion has conducted two comprehensive discovery phases, and from those, completed the wireframes and graphic design specifications, as well as mapped out all the necessary technical components for the platform. At this point, we have the full system designed from a conceptual standpoint. However, we ran into fundraising challenges and had to pause the project while we re-evaluate.

What is the team composition?

During all of the phases we’ve completed, we’ve worked with around ten team members ranging in roles from business analysts, to project managers, to graphic designers. Sometimes one member would have several responsibilities, such as a business analyst taking on project management responsibilities.

How did you come to work with Iflexion?

I was doing online research for companies with experience building social networks and was impressed with Iflexion’s website and experience. They had developed products within our scientific sector that were similar to our requirements, so we were confident in their team’s abilities.

How much have you invested with them?

We’ve spent about $12,000.

What is the status of this engagement?

We worked together off and on from June 2016–September 2018. We first got in touch with each other in February 2016, the first discovery phase was in June 2016, and from that point on we went through a circular cycle of partnering for discovery phases and pausing to conduct fundraising.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Iflexion is extremely time efficient, especially considering our seven-hour time difference. They would adjust time zones to respond to us immediately and meet every deadline. They also had a keen sense for translating our vision into graphics. We were impressed with their graphic design work, but also their overall technical competency.

How did Iflexion perform from a project management standpoint?

We were in constant daily communication with them through email and project management software. With this software, we were able to track tasks, issues, and questions. Iflexion made sure that process was entirely transparent.

What did you find most impressive about them?

They have unparalleled reliability and dedication to their project and customers. During the years that we’ve worked with them, they have been incredibly patient and shown that they really care about developing a relationship with us. Additionally, they worked with us to bring and keep costs down, especially while we were submitting grants or required project descriptions.

Are there any areas they could improve?

No, they accommodated every request we made and I have no complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were flexible in adjusting to our schedule and worked to make sure that we optimized the project processes.
  • 5.0 Cost
    Value / within estimates
    They were willing and open to accommodating our budget.
  • 5.0 Quality
    Service & deliverables
    The deliverables were limited because we didn’t develop the platform, but they accomplished all of the tasks that we gave them.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to several colleagues.

PHP Web Dev for Hearing Impaired Social Network

They have a talented team of developers. …  I recommend them 100%.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2017 - Ongoing
Project summary: 

Iflexion took over the development of a PHP website, resolving existing issues and helping optimize the site.

The Reviewer
 
1-10 Employees
 
Buenos Aires, Argentina
Martin Grillo
President, HearConnect
 
Verified
The Review
Feedback summary: 

The website has improved significantly and the internal team is highly satisfied. Experienced and responsive, Iflexion went above and beyond to meet all needs, while their personable approach and quick turnaround times made them a go-to partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president of HearConnect. We're developing a social network for people with hearing loss. We're making a proof of concept and would like to launch the platform in Argentina.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iflexion?

We were looking for a company to help us develop a PHP web platform.

SOLUTION

What was the scope of their involvement?

We already had key features of the website in place, so they migrated the PHP platform to Framework 3. Then, they took full charge of the project. They're overseeing the development process, while we provide the content that needs to be uploaded. They're also helping us optimize the website.

What is the team composition?

We have a main point of contact and we also work directly with the lead developer.

How did you come to work with them?

We talked to three of four companies that had expertise in PHP, and Iflexion seemed to be the best fit for us.  

What is the status of this engagement?

We started working with them in August 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're still testing the website on our side and we haven't used it for any large marketing campaigns. Iflexion has been great at resolving the existing issues with our website, so the site has improved drastically after they took it over.

How did they perform from a project management standpoint?

They're very responsive. We use email, Jira, and Skype to communicate.

What did you find most impressive about them?

They have a talented team of developers. Also, they address issues right away and their turnaround times are great.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

They're a great company, so give them a chance. They do high-quality work and have affordable rates. Besides, they're very friendly. I recommend them 100%.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev of Customer Management System for Auto Repair Shop

“They really surpassed my initial expectations and provided more than we asked of them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Ongoing
Project summary: 

Iflexion created an Odoo-based management system for an auto repair shop that allows service orders to flow from customer to technician more efficiently.

The Reviewer
 
1-10 Employees
 
British Columbia, Canada
Owner & Technician, Auto Repair Shop
 
Verified
The Review
Feedback summary: 

Internal scenario testing for Iflexion’s system has produced positive results. The platform’s professional and accessible interface exceeds initial expectations. The team is proactive in suggesting improvements and communicating updates throughout the engagements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a part-owner and technician at an auto repair shop. We specialize in servicing German-made vehicles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iflexion?

We wanted to increase our efficiency by transitioning our internal operations from a paper-based system to a digital solution.

SOLUTION

What was the scope of their involvement?

I provided a document that detailed the kind of solution I wanted but I wasn’t sure what type of software I wanted to use. Iflexion recommended we use Odoo as the foundation for our system, and we took their advice. The team customized the open-source software to meet all of our needs. The main functionality manages our work orders. When we get a vehicle, we create a digital work order and it is shared with our automotive technicians. After the car is serviced, the technician can update the work order and the system will create an invoice to send to the customer.

What is the team composition?

I worked mainly with one representative, who listened to our needs and communicated them to a larger team.

How did you come to work with Iflexion?

I searched for agencies on Google and narrowed possibilities down to a few software houses. Iflexion provided the most detailed quote for a competitive price.

How much have you invested with them?

I spent $15,000 on this project.

What is the status of this engagement?

We started working together in October in 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t used the system yet, but based on scenario testing, I expect positive results. The platform is very professional and exceeded our expectations.

How did Iflexion perform from a project management standpoint?

We mostly communicate via email to accommodate for the time difference, but they were also available through video calls.

What did you find most impressive about them?

They really surpassed my initial expectations and provided more than we asked of them. They were very accommodating of our needs and consistently provided valuable recommendations to make our business better.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very considerate of our busy schedule.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development Rebuild for School District

“The experience has been great, we are extremely satisfied at this point.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2016 - Ongoing
Project summary: 

Inflexion created a completely new architecture using SQL and .NET, with a specialized evaluation function, for an educational application. They tested the app’s performance and continue to develop upgrades.

 

The Reviewer
 
501-1,000 Employees
 
Amite City, Louisiana
Mike Diaz
Director of Technology, Tangipahoa Parish School System
 
Verified
The Review
Feedback summary: 

Inflexion’s beta product was well received by the tester for its understandable and clear interface. The team was receptive to feedback and continue to make the necessary adjustments. Their open approach to communication and strong attention to detail helped produce a favorable product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of technology at Tangipahoa Parish School System.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inflexion?

We needed to update and rebuild an existing district-wide educational application for K-12 personnel that was about 12 years old.

SOLUTION

What was the scope of their involvement?

Inflexion provided full architectural services for the project. First, they evaluated our legacy system’s frontend and backed, then planned the scope of the rebuild. Their team built the system on SQL using .NET, then tested the product to check its performance and functionality. One of the main elements was an evaluation system. Inflexion upgraded the single-option system to one that allows users to create custom evaluations and assign them to various classes. Currently, we are creating and integrating new features to capitalize on the potential of our new software.

What is the team composition?

I worked mainly with the project manager, but also interacted with two developers. The project manager accurately communicated my ideas to the developers.

How did you come to work with Inflexion?

I found a few companies through an online search, including Inflexion. Their team seemed very accommodating and knowledgeable, while the other potential agencies didn’t seem to understand what I was trying to do.

How much have you invested with them?

We have spent between $100,000–$200,000 so far.

What is the status of this engagement?

We started working together in November 2016 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are just now rolling out Inflexion’s upgrade. We gave the beta product to one user for a testing phase. They provided valuable and constructive feedback, which the team addressed and corrected immediately. Overall, the user praised the programs accessibility and more streamlined operative processes.

How did Inflexion perform from a project management standpoint?

We communicated mainly via email, which is my preferred method of communication. We also schedule video conferences as necessary. Now that the main project is over, Inflexion is still diligent in their troubleshooting process and involved in the development of additional features.

What did you find most impressive about them?

I really appreciated the project manager’s professional approach to the project. She skillfully and accurately conveyed our ideas to her development team.

Are there any areas they could improve?

In my experience, I can’t think of anything. It was a very positive experience.

Any advice for potential customers?

I would recommend clients be as specific as possible when discussing the initial scope of work. Inflexion is very detail-oriented, so they will include every element you ask for, but if there is anything you leave out, it won’t be in the final product. The team will do exactly what their client says, but they have to say it.

5.0
Overall Score The experience has been great, we are extremely satisfied at this point.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team was responsive and completed tasks within some really tough deadlines.
  • 5.0 Cost
    Value / within estimates
    The price was very reasonable.
  • 5.0 Quality
    Service & deliverables
    The project manager made sure everything was delivered as promised.
  • 5.0 NPS
    Willing to refer
    They have done a great job for me.

Web Portal Development for Psychology Consulting Platform

"They’ve been highly professional and are one of the best IT companies I’ve worked with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2016 - June 2017
Project summary: 

Iflexion developed a consulting platform for desktop, using the beta version as the starting point and including mobile optimization, top-notch encryption, HTML design updates, and more.

The Reviewer
 
1-10 Employees
 
Berlin, Germany
Daniel Bosch
Founding Director, mentavio.com
 
Verified
The Review
Feedback summary: 

Iflexion’s professionalism, code quality, and responsiveness are their main strengths. The team was reliable and fixed bugs promptly, consistently delivering without needing much oversight. They know how to integrate with an internal team and addressed spontaneous issues even on weekends.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of mentavio.com, which is an online psychology consulting platform. We allow people to book a session with a counselor online and have a meeting with the psychologists on the browser through video conferencing or voice call.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iflexion?

We needed development support to get the software launched. We needed them to convert the beta version that we already into had a stable version.

SOLUTION

What was the scope of their involvement?

They provided software development services mainly in AngularJS, PHP, and JavaScript with 1 project manager and 2 developers. They also did a little bit of HTML design adjustment. It’s mainly a desktop platform but it was optimized for mobile.

Counseling is a privacy critical; the core feature was the communication function which included a highly encrypted self-developed part for chat and video.

How did you come to work with Iflexion?

I was browsing a number of sites with IT company listings. I asked Iflexion for a quote and they got back to me immediately. They’ve been highly professional and are one of the best IT companies I’ve worked with. They’re very responsive and have had no sick days throughout the year.

How much have you invested with Iflexion?

We have spent €50,000 [U.S. $58,233] with them so far.

What is the status of this engagement?

We started working together in September 2016, and the project is completed. We haven’t decided whether to continue working with them or to hire staff internally. This has nothing to do with their quality, but rather a decision of our partners and investors. They will decide if we will keep on outsourcing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any statistics to share. We asked them to do code fixing and develop new functions for our platform. Their reliability is very good. We had some bugs come up but they fixed them quickly without needing help from our developers. They’re a very good IT company. They analyzed the code and on-boarded the right people. We’re super lucky to have them.

How did Iflexion perform from a project management standpoint?

We only had project management with them for the first 4 or 5 weeks. Once that was done, we didn’t really need them anymore because everything was on track, so we handled the developers directly after that. We had JIRA and our own tools to manage them and they fully integrated into our team. They delivered on time and the cost was very accurate. There was only one project that took longer but that was because of us.

What did you find most impressive about Iflexion?

They never had a sick day, which is impressive for Europe. We only paid for the hours delivered and nothing else. They’re also super responsive; if we had a question, we never waited more than 30 minutes to get an answer.

When you develop software, you have bugs, and it’s critical if that happens on a weekend. We didn’t even have a service agreement to work on weekends, but they did. If there was a critical bug report, the employees would respond on a Sunday afternoon. It’s nice to know that someone is looking at the problem without any of the bureaucratic stuff in making us wait until Monday. That’s the most important quality of an IT company.

Are there any areas Iflexion could improve?

No. They did everything perfectly. They sent hourly reports and if there were any that were half an hour different, they would fix it. They were very professional.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was on time.
  • 5.0 Cost
    Value / within estimates
    They’re a lot cheaper than hiring in Berlin. Iflexion worked 168 hours/person/month. From a German employee, you would get 160 hours minus holidays, ending up in 140 hours. Iflexion did 168 hours for the same price, which is absolutely fair.
  • 5.0 Quality
    Service & deliverables
    Their service was awesome. I had another guy checking the code and he said that the code quality was awesome and he wouldn’t do anything different. I really trust his opinion.
  • 5.0 NPS
    Willing to refer
    We’ve recommended them already.

Product Redevelopment for Events Software Company

"The level of education and skill, from the project managers to the business analysts, has been very high."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2015 - Ongoing
Project summary: 

Iflexion redeveloped an event management solution [SaaS] based on a detailed framework and preliminary designs. Support and feature addition now preoccupy the assigned project team.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Paul Schnell
Founder, Version Two
 
Verified
The Review
Feedback summary: 

Iflexion is dedicated to understanding the vision behind a project before contributing their input, which leads to more productive interactions. Resource turnover is periodic but always expected and resolved with urgency. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our platform is called Evessio (evessio.com), and our organization is called Version Two Software. We're a startup geared towards building the Evessio platform. Evessio is an events management software platform, which handles the management of events: conferences, exhibitions, or awards ceremonies/awards events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iflexion?

We came off the back of my business partner managing and running a software business for about six years, with something of a legacy technology, and with lots of industry experience. He and I got together. He said he was looking to rebuild the platform; I was looking for something to do. It was a sideline for him originally, but when got together, we said let's build a business around this.

I had a technology and software background, and so it was up to me to think about how we might get that done. Initially, I was looking to potentially do a fair amount myself. I'm based in the UK, so I was looking for onshore development, looking for partners here when we were looking to grow, and also offshore. In that process of due diligence, I came across Iflexion.

Our process was, we've got an idea, but it had several years in the industry—it was old and needed revamping. We started with a blank sheet of paper in terms of software, completely re-engineering the platform: new language, new structure, new everything. I started by myself, got to the point where I needed support and scaling, and looked at hiring vs. offshoring, and eventually took the offshoring route, which led me to Iflexion.

SOLUTION

What was the scope of their involvement?

I didn't go to them with a blank sheet of paper. I had started the project, as far as the technology went, with a blank sheet of paper, and I had spent nearly a year on my own, selecting a language, database, and framework, and building an early prototype of the project. I had a very clear understanding of where I was going in terms of the technology. Equally, I had a pretty good high-level outline, but I knew what functional areas within the technology I wanted to build. That was my opening gamut, saying here are the specifications, and they quickly got me speaking to one of their business analysts to say, "We need to take what you've got and to break that down." I said, "If I'm going to get into offshoring, how big is this going to be? Are we talking about months? Years? How many people?" I needed to get an estimate from them, and they were very good about taking what I had and breaking that down and giving me a sense of a slightly more granular use case for the product.

My first interactions were with their sales and pre-sales people, and then business analysts, who started to add a bit of clarity, and we went from there. The thing that started to work well for me was I was working with a business analyst for the first time. Rather than interfacing directly with developers, I was interfacing with somebody who could transform the needs that I had into a structure that both I could understand, and the developers could then work with.

Our product is a software-as-a-service platform which manages an event. An event has a few different components to it, and the first and most obvious one is a website. It's a content-managed website which lives on a domain. If you're responsible for managing that, you need to login to an admin platform; you need to define various aspects of that event; you need to create and manage content.

We had some fairly particular challenges that we needed to solve because we understood the industry. Events are things that quickly happen year on year; they're repeating. This event is annually recurring. What we wanted to do is come up with a way that we could easily allow our users to create next year's event based on the current year's event. The idea of cloning and content reuse was a core challenge that we needed to solve. I'd created a version of that, and the team took what I'd done, understood it, and made it two or three times better. It wasn't just a case of delivering the functionality that I'd said I wanted; it was a case of look at what we've got and really understand it in some detail, and improve on it. And that continues to happen as well. In terms of revenue as a business, we're now break-even plus a little bit, and we're just at the point of getting into marketing, sales, growth, and new business.

I was not involved in the selection of the team of developers. This has been a thing that has been quite refreshing for me. You take a bit of a leap of faith when you're working offshore. It was a team in Belarus and Minsk, and I'd never been there before. I went over and met them, and they were very professional and engaging. I've worked with a few different countries, in terms of offshoring, and I've found them to be quite challenging, as well as engaging. I took my spec and said, “I want things to be done in a particular way.” Sometimes they would challenge that and say, "How about this? There's possibly a different way to do that." As a result, rather than saying: “Yes, we'll do whatever you want, and we'll charge you for it,” they quite quickly engaged with me, finding that to be a very good part of the process. But at the same time, it was important for me to actually go over there.

For the first six months or so, I was there two months or so, engaging with the team. I wasn't involved at all with the selection of the team, so I completely inherited whoever they gave me. And that was my choice as well. In previous offshoring relationships, I had decided to take the own team route where they would dedicate people to me, and I would be involved in the selection process. But I specifically wanted more flexibility, and the more flexibility came from not getting to choose who I get, but I can scale up and scale down, should I need to.

How did you come to work with Iflexion?

I found them online. I cast the net fairly wide to about six or seven companies, narrowed it down to four based on the first pass of responses, and then fairly quickly down to one in terms of who I was going to spend time with to pursue the opportunity.

There were four other companies under consideration, one of which I had used in a previous role—a company that had outsourced professionals based in Kiev. I had a very successful relationship with them, so I went to them first, but they didn't have the core language skill I was looking for, which was Python. Two others which I had looked at just didn't give me the right level of confidence. Iflexion’s team based out of Minsk and Belarus gave me confidence about the Python skills in particular, but also the interface that I had with them from the first few conversations and the way that they followed things up quickly made it a one-horse race.

What is the status of this engagement?

It would be in October 2015 that I first engaged with them where they would have written the first code. We're about 14 months into the relationship. The platform launched in April 2016, and we're off to the races at this point.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

This was a very interesting experience for me, which happened very early on in the project. I had my initial conversation with Iflexion, and was slightly tentative about the offshoring aspect of it. I had an opportunity to work with a UK company via a contact that I knew personally. Instead of initially engaging with Iflexion as a first instance, I decided to use the contact that I had, saying to them let's do this for a month. They're based in London, and I'm not far from London, so I thought it felt more comfortable to me, as opposed to going offshore, to be able to get on a train and go and sit in a room with the developers and the project team on any day of the week. We talked about that.

Cost-wise, I could see that the costs that they were going to charge me were really not affordable to me. However, because I had a personal connection, I was able to get to a highly discounted rate. We started the process, thinking we'll give it a run for a month. We were using a technology that was slightly new to them, so it was slightly experimental for them and me as well. I can say that the cost of that month didn't work out. We shook hands and parted on a friendly basis. It was an experiment for a month, and I got code at the end of it.

In contrast, in terms of metrics, the cost of that exercise to go and do business with a local UK company at a highly discounted rate was pretty much double the rate that I would spend on an ongoing basis with the team that I currently have. They were fine, having a very good process and being a very successful local company, but it was, as a startup, unaffordable and unsustainable to me from a cost point of view. Being able to get as far as I have really wouldn't have been achievable had I not had access to Iflexion and the rates that they're charging me.

How did Iflexion perform from a project management standpoint?

Although I didn't have any involvement in the selection process, I have to say, without exception, I've had just a really high-quality set of people working for me. They have a fantastic process as well, whereby they will bring free-of-charge interns on my project, and I get to decide whether or not I want to do that. There's a degree of risk involved in getting a junior in on a project. So I can get free-of-charge resources while they work as interns, bring them on board, they get to have some learning, and I get a slightly non-senior resource, but at free-of-charge, to augment my paid team. Overall in the project, there have been different roles from business analysts to project managers, from senior developers to junior developers, and even interns—all of which I can say that my experience has been fantastic.

In terms of workflows, we used Skype for communication and JIRA as a workflow. We had a wiki in which we captured high-level requirements and use cases. There was a task manager, breaking use cases down into smaller chunks and actually getting sprint plans in place down at the task level and the bug level. I was also working with a QA team over there (a sister company), which is an absolute lifeline for me. We have a great workflow which includes the specification. We're using JIRA to manage the tasks and the use cases, but bugs and testing as key parts of the process are handled by a sister company (separation is good in that respect). From a software point of view, we used lots of communication on email, Skype, and then the task board across JIRA.

What did you find most impressive about Iflexion?

Comparing the productivity and performance of the UK company and Iflexion is slightly unfair in the sense that, while I worked with a very capable team of developers locally, the language and the technology was new to them. But I can honestly say, in my career of working directly with a lot of developers, my lead developer is one of the top three developers that I've ever had work for me, and the capability of the rest of the team has been of an equally high caliber. That’s compared with a lot of different scenarios in my career. Iflexion is a very capable group in general. The level of education and skill, from the project managers to the business analysts and the developers, has been very high.

Are there any areas Iflexion could improve?

The only thing that I have, and it's not a criticism but a choice of my own really, which is, from time to time, they'll move resources around, because they're juggling not only my project but a whole bunch of other projects. From time to time, I might lose a resource who's spent some time getting up to speed on my project. It's an unfortunate aspect of our relationship, but it's not really fair to say that it's a complaint or a negative. If I could afford it, I could keep the resources and I could change the nature of that relationship. But other than that, I really don't have too much to complain about. They pretty much meet all of the needs that I have.

What tips or recommendations could you share that might increase the likelihood of success with Iflexion?

In retrospect, I got into this because I have a capability for myself as a developer. I did what I'm doing right now to scratch the itch that I had of going back to my roots of being the developer, writing the code from the ground up, getting to a prototype, and spending the time doing it. But honestly, in retrospect, I would suggest anybody who has the idea to go to them first. Take a fairly raw idea, invest the time with business analysts, have them understand your spec, and even write the first round of code. Perhaps don't get as involved as I did. I did what I did for a very specific reason, and I would do it again. But if you're going down the outsource route, embrace it and be comfortable handing off some of the technology, but be involved, as well. Embrace it, but get on a plane and go and see the team. Don't treat them like a faceless resource. Absolutely go and meet them and see them. I now have had a bunch of time in Minsk and spent a bunch of time with the team, and I regard them as my team, as if I'd employed them myself. That changes the dynamic of the relationship. There's absolutely no doubt. Because they know me and I've had personal contact with all of them, I believe that part of the success of the work that I get is because they know me and they understand me and vice versa. Don't treat them as a resource; treat them as a team. At the same time, embrace them and allow them to run with the project because they're skilled people. They get it done and figure it out.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Initially I'd say a 4, but I'm going to give them a 5 because we've adapted. We got into some scheduling challenges, where we missed some deadlines for a phase. But then they understood the challenges and adapted the process.
  • 5.0 Cost
    Value / within estimates
    Because I've had the experience of going onshore and comparing that with the offshore, that makes me very happy with the rates that I get from them.
  • 5.0 Quality
    Service & deliverables
    I'm still one of the larger contributors, so it's that personal to me. I really understand the quality of what's being delivered, and I'm that comfortable with it that I would give them top marks for that. They'll improve on what I do.
  • 5.0 NPS
    Willing to refer
    I have recommended them, and I've already got a few people that I've recommended have some successful outcomes with them.

Product UI Design for Consumer Electronics Startup

"Iflexion is very customer-centric and gave us the impression that they understood the requirements from start to finish."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2016 - Jan. 2017
Project summary: 

Iflexion designed the UI of a mobile app meant to help users suffering from a hearing disorder/deficiency. The dev team then designed the UI of another existing mobile app. 

The Reviewer
 
1-10 Employees
 
Utrecht, Netherlands
Aernout Arends
Founder, Absolute Audio Labs
 
Verified
The Review
Feedback summary: 

Communication was flawless. Iflexion demonstrated a nuanced understanding of business and technical requirements. The assigned project team always brought unrivaled attention to detail and great flexibility to the table. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a startup company developing a product that solves issues for people with hearing damage, predominantly relating to experiencing music. The product consists of a smart headphone with many electronics built in being controlled by a smartphone application. It will be put into the market over the course of 2017. I am the founder and managing director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iflexion?

We needed design services for the graphical user interface portion of our mobile app. We do not have that expertise so we needed to partner with someone. 

SOLUTION

What was the scope of their involvement?

We brought graphic design specifications relaying the app's purpose as well as some ideas around the general look and feel. I provided existing hardware images as examples.

Our initial contact was with the account manager from Iflexion, who brought the team together. We had a kick-off meeting by phone with the design team, the project manager, and possibly some programmers who provided experience around how the app should work.

How did you come to work with Iflexion?

We made an initial request and put together a shortlist of 4 companies. We found Iflexion through a referral from a French electronics firm we'd collaborated with. During our first meeting, Iflexion gave us ideas around how our task should be approached, using design examples. That was an initial decision point around wanting to work with Iflexion. I also met them in Belarus, where I met the whole team.

How much have you invested with Iflexion?

The cost of Iflexion's services has been between $10,000 and $15,000.

What is the status of this engagement?

We started working with Iflexion in July 2016, although our initial RFQ [request for quote] was put together much earlier. The initial engagement has been completed, as is the follow-up order I gave Iflexion for another mobile app design.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

From my standpoint, I've been extremely satisfied with the work done by Iflexion. I'm a very demanding customer, talking more from an emotional and artistic point-of-view. Iflexion has been patient in listening to me and provided input proactively. The result has exceeded my expectations.

Beyond this, from the initial contact until the moment of delivery, Iflexion provided a very good experience.

How did Iflexion perform from a project management standpoint?

Iflexion was easy to work with. Communication was frequent and the people I spoke with were not only fluent in English, but understood their trade, listened, analyzed, and came back with examples which confirmed that the direction I was looking for was clear.

Iflexion provided a tool called InVision, which allowed us to visualize the designs being worked on online. It simulates the working of a mobile application, showing how different pages and buttons worked. Since the work was mainly graphical design, we didn't use any specific project management systems. We worked off of the spec page-by-page, and I don't think there was a need for a more involved approach.

We have had a number of Skype calls with Iflexion's team. Much of the interaction was done through email, and we also had a face-to-face meeting at the start of the project, where we spent a few hours going through the specifications in detail.

What did you find most impressive about Iflexion?

The way they managed us as a prospective client during the RFQ process was one of the reasons for adding the company to our shortlist and ultimately choosing them as a service provider. Iflexion is very customer-centric and gave us the impression that they understood the requirements from start to finish. I've experienced this with every member of Iflexion's 6-person team.

Are there any areas Iflexion could improve?

I'm a critical person, but Iflexion's services were good. They provided a mix between understanding what I wanted and adding to that based on their own design and user interfacing experience. I could be difficult at times, but Iflexion explained to me why something was important from a customer perspective. In hindsight, this has been one of the most rewarding partnerships I've experienced over a long career. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Iflexion met every deadline I provided.
  • 5.0 Cost
    Value / within estimates
    Iflexion didn't have the lowest offer in our RFQ, but the quality provided was excellent. They are competitive from a European perspective, though.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd recommend Iflexion to anyone looking to work with a good team and have a great design built.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Colorado
ID
20151836139
Date of Formation
Apr 22, 2016
Source
Colorado Secretary of State
Last Updated
Feb 1, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Feb 1, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
20
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
July 21, 2019