IDS Logic

Can you share any information that demonstrates the impact that this project has had on your business?

The customization to our LMS proved very beneficial. With the new multi-tenant solution, we’re able to serve different course content to different divisions. Further, randomization of questions and generation of optical mark recognition sheets have reduced our efforts while conducting the examinations.

How was project management arranged and how effective was it?

After sign-up, we had a kick-off meeting where the project manager explained the whole process. His communication was superb throughout the project. I think they have a very robust and transparent process.

What did you find most impressive about this company?

They delivered what they committed to. I think the credit goes to the project management team for ensuring the timely delivery of an accurate solution. I would also like to specify that they adhered to coding best-practices, as we also checked the codebase at a deep level.

Are there any areas for improvement?

Not as of now.

Can you share any information that demonstrates the impact that this project has had on your business?

Working with IDS Logic has been great because they perform all the activities we agree to. They’ve drastically reduced our time to market for new features and they're well-versed in the latest technologies and frameworks. Sharing responsibilities between an exclusive vendor team and an in-house development team has reduced maintenance costs by nearly one-third.

How was project management arranged and how effective was it?

They’re very much aware of what we need to accomplish and how to do so in the most streamlined manner. They’ve never compromised on either deadlines or quality. Transparency in their support plan helps us stay focused on the business goals we’ve committed to.

What did you find most impressive about this company?

Their implementation speed and professional approach stand out to us. If we ring them in the middle of the night, they'll be available. We haven’t experienced any time zone issues, which has made our collaboration extremely valuable. They have an experienced and responsive team capable of delivering top-quality results within tight timeframes.

Are there any areas for improvement?

No, I haven’t noticed anything. They’re staffed by professionals who provide peace of mind to the customer through streamlined processes and real-time updates.

Can you share any information that demonstrates the impact that this project has had on your business?

Their approach has allowed us to reduce recurring maintenance costs while maximizing uptime and availability. Every deliverable we receive is bug-free.

How was project management arranged and how effective was it?

Their hosting and development services encompass direct access to experienced, knowledgeable, and reliable support specialists through flexible options including Skype, email, and a ticketing system. This ensures timely and efficient issue resolution.

Their well-organized team is accessible and transparent, so we can approach multiple people to get solutions. Our assigned project manager uses in-depth knowledge to provide solutions. IDS Logic’s team gives us sufficient time to share our feedback and refuses to compromise on either quality or due dates. They’re very much aware of what we need to accomplish and how to move forward in a streamlined fashion.

What did you find most impressive about this company?

We came to IDS Logic with a vision for our site, and their team closely understood our requirements and goals and eventually produced a functional website. It’s been a great pleasure to work with them. Their experienced, results-oriented team has never let us down in implementing the latest features on our website.

They’ve provided us with much more support than we initially expected them to. They gently welcome our small change requests and incorporate them into solutions. Working on our projects as if they were their own, they provide free consultations about future investments for the website.

Are there any areas for improvement?

We recommend them for their software development services. They never chase us for funds, even after providing amazing services.

Can you share any information that demonstrates the impact that this project has had on your business?

The site will attract a large audience and extend our reach, which will contribute to business growth.

How was project management arranged and how effective was it?

Apart from traditional project management techniques, they utilize many tools to help team members and stakeholders collaborate and share input/feedback in a centralized environment. This system also provides us with timely updates on project progress.

They have an incredible design and development team that delivers top quality outcomes thanks to masterful planning. Their production strategies allow them maximum flexibility to incorporate our change requests.

What did you find most impressive about this company?

They’ve been faithful to what we conveyed and furnished us with direct access to project managers. They're highly responsive and have excellent QA processes, which help them deliver flawless work.

Are there any areas for improvement?

IDS Logic stands out amongst other technical organizations. We’d recommend their services to customers searching for the best partner.