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Award Winning Web Development Agency

5.0
8 reviews

IDS Logic is a global software development company having a niche expertise and focus on the upcoming/trending software technologies. 

Since our inception in the year 2007, we have been helping companies achieve their business goals with industry specific and impactful software solutions. We are an ISO certified, Nasscom Member, Sitefinity partner, Microsoft and Google Ads partner and this adds a feather to our technical capabilities helping our customers to capitalize on great business opportunities.  

We have skilled IT people operating from India and the UK and we are proud to earn the trust of popular brands and Fortune 500 companies.
At IDS Logic, we offer our customers a wide range of IT solutions that covers various aspects of business needs:

• Artificial Intelligence
• Business Intelligence
• M/C learning & Robotics
• Augmented & Virtual Reality
• Web development & designing

•Moodle LMS Development and Customization
• Mobile application development
• Ecommerce solutions
• Advanced QA
• Digital marketing solutions

 

Working for more than 11 yrs in the IT landscape, we are familiar of the nature and business processes of various companies. All our solutions are flexible, scalable, robust & help in adding value to your business. Our core technical expertise lies in:

• CMS (Sitefinity, WordPress, Drupal, Joomla etc) 

• LMS(Moodle)
• Microsoft technologies (ASP.NET, MS SQL, SharePoint, DNN etc)
• Mobile apps (Android, iOS, PhoneGap etc) 
• Ecommerce solutions (Magento, Woocommerce etc) 
• Blockchain, Python

 

While working on our client’s projects, we pay special attention to selecting the best technology to add brand value, make operations smooth and boost sales and ROI.

READ MORE...
 
$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2007
Show all +
Noida, India
headquarters
other locations
  • Regus City West, Building 3, City West Business Park Gelderd Road,
    Leeds, WYK LS12 6LN
    United Kingdom
    (0)1138 150 160

Portfolio

Key clients: 

Pebble Grey,  Pickfords, Annabel Karmel, The Lens Pal,  LFRA,  Statesman Travel Group

Online Electrician Services Provider in the UK for Commercial and Domestic Customers

Enlighten Electrical is an online electrician service provider in the Northwest region of the UK. It offers its services like- installation, repair, and testing for both domestic and commercial customers.

The client wanted to have a website that could showcase their services and expertise effectively as well as work as a primary tool in attaining their

…
business objectives. After understanding the business vertical and their requirement, our developers decided to choose the WordPress platform to build the website.

To accomplish the client’s requirements of showcasing their expertise and services effectively, we chose a theme that was great in terms of navigation. We made it easy for the publishers and managers to post web content without any technical help. The final outcome was a user friendly website with easy navigation that could offer their visitors relevant information and services that they are experts in.

Read more...

Packaging and Removal Service Provider in the U.K. and Ireland

Pickfords is a complete packaging and removal service provider and offers its services to every postcode in the U.K. and Ireland. The client wanted to create a flexible website using the latest technologies so that it could meet the changing needs of the customers.

After clearly understanding the specific

…
requirements of the client and the need for a flexible CMS, we decided to choose Telerik Sitefinity 8.2 CMS as it is one of the most developed CMS platform that provides great flexibility and extensibility. To grow the social media presence, Sitefinity comes as handy. We added some modules for a better and interactive user experience. Our developers and designers made the navigation of the website flexible to keep the design consistent and also optimized the website loading speed.
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Telecommunication Service Provider for Domestic and Commercial Markets

Economy Calls is a part of Unitel Direct Group of Companies and provides telecommunication services to both domestic and commercial markets. The client needed a site that could streamline all the information appropriately, making it appealing and easy to use, easy to find plans and packages, options for the customers to publish their reviews, easy

…
signup process, and a fully responsive solution.

We analyzed the client’s requirements thoroughly and came up with an ultimate solution and decided to build the website using Angular 4 and web API 2. Our developers made the registration process easier so that the visitor could easily complete the process and browse the services they are looking for. They also made the website responsive and came up with a better overall experience in presenting the services and varied plans for the customers. The new website developed by IDS Logic helped the client to present the features and services to a wider customer base.

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Business Directory Android App for Business Providers and Locals

The trade finder is an established online business directory in the U.K. that offers facility to search any service providers based on the category such as- retailers, contractors and other types of businesses. The client wanted to develop an Android app for the website

…
to expand their web presence and offer the information that people are looking for.

After understanding the client’s requirements and doing some research, the mobile development team at IDS Logic decided to create an Android app using PhoneGap, as it is backed by the latest features and advanced technology. Some of the other technologies used in app development include- AngularJS, Iconic Frameworks, HTML, CSS, Javascript, and .NET.  To enhance the features of the app, our team used – Cordova device plugin, Whitelist Plugins, Cordova network plugin and many others. We also designed a lucrative user interface and made it mobile responsive, along with keeping the load time of the application to the minimum. Now people using Trade Finder app can find their requirements on their fingertips.

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An Online Business Directory to Showcase Products and Services

Business Pages is an online directory that helps to choose the best service provider and also allows local businesses to easily showcase their products and services. The client was looking for an organization that could develop and design a perfect business directory website that

…
style="background:yellow">helped both the local people and service providers.

After understanding the client’s requirements and challenges, our developers decided to create the website using .NET 4.5 development framework because of its reliability, security, reuse of code and many other features. We helped to develop a function that could identify the location through geographical feature and display the top and latest category in that area. 

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A Renowned Supplier of Industrial Safety Products in the DFW Metro Area

Texas Safety Supply is one of the top industrial safety products and equipment suppliers in the DFW metro areas and has 14 distribution centers to deliver the products the same day. To expand their business and achieve their goals, they were seeking an outsourcing technology partner that

…
style="background:yellow">could maintain their website performance consistently and establish a scalable IT business process. They also wanted to upgrade, update, and integrate some modules that would help them to track and manage their shipping process, prevent email spamming, and enhance the security of their website.

IDS Logic, after a thorough study of Texas Safety Supply website’s requirements, area of improvements, and the business challenges came up with an ultimate solution for the client. Our design and development teams came together to work on the layout and design of the website as well as fixed responsive issues, and optimized layout and navigation filters. Our Magento developers upgraded the website from Magento 1.9.2.3 to Magento 1.9.3.9 and updated the security patches to the latest one. 

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A Leading Online Store Supplying Lighting equipment in the U.K.

Dependable Trading is one of the leading suppliers of lighting in the U.K. Initially, the company was selling its products through Amazon, but now they wanted their own ecommerce website. Therefore, they were looking for a reliable partner who could create a multilingual, efficient, scalable and fast website that had all the

…
features and functionalities that would make it easier for the customers to navigate through their website and purchase products.

IDS Logic built their website using Magento 2 platform and used a paid theme that comes with mega menu. We enabled an advanced products filter that helped to quickly sort product according to the requirements of the customers. Since, Dependable Trading offers its services to its global clients so we made the website multilingual and included French, English and German languages for the visitors to quickly navigate and switch translation. Our Magento 2 developers made the website blistering fast with a loading time of less than 3 seconds and capable of allowing more than 10,000 concurrent users from different locations to access the website without hassles.

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Professor and Emeritus Consultant Nephrologist Renal Unit Guy’s & Saint Thomas’ Hospital London

Professor David Goldsmith specializes in the treatment of chronic kidney diseases and associated heart and vessel diseases in kidney patients. The prime motive behind developing the website is to provide information about kidney related disease and information about Dr. David Goldsmith in the simplest possible manner, so that people can find suitable solutions for diseases and

…
make an appointment with the doctor.

After understanding the key services and the need of a simple website, our development team at IDS Logic, chose WordPress CMS for this task. Having expertise in WordPress CMS development helped us to successfully present vital information and to design a responsive, robust, and a beautiful website.

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Online Store for Electrical, Hardware, Industrial and Construction Tools

Urjakart had their ecommerce website built on the Magento 2 platform. Our Magento development team helped to implement the best features in the modules developed, so that they could make the most of it. IDS Logic helped to channelize the order placed by the customers on the Urjakart website to keep a complete track and control of the orders.

We chose Linux as the

…
operating system, MySQL for database management, and PHP as the script language to develop the modules. The different modules that were developed include- order punching, COD order confirmation, order cancellation, order return etc.
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Local Business Directory for People and Businesses in the UK

Our developers at IDS Logic have built the website for U-Findus using the .NET 4.5 platform. We selected the .NET platform as it offers the maximum reliability and security for the site.

 U-Findus is a local business directory that helps people in the UK to find local businesses with just a click.

The U-Findus website is developed in such a way that

…
anyone can easily choose their required service from a wide range of service providers.  We also added some excellent features like- highlighting featured listing in business directory search, image uploading facility, a thumbnail and logo of the website, prices, reviews, contact numbers etc.
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Online Store for High Protein Bites, Chips, Wafer and Proteinos

IDS Logic migrated the Novonutrition website from Wix CMS to WordPress in order to make it more interactive and user friendly so that users could easily find the product they need.

Novonutrition is a renowned company that offers a wide range of protein based foods, which includes- high protein bites, high protein chips, high protein wafer and

…
proteinos.

The responsive design and search engine friendly WordPress website developed by IDS Logic helped the search engines to read and index their website easily, which in turn resulted in boosting the brand visibility and increased the customer base.

Read more...

Hand Made Guitars, Guitar Repair and Restoration Services

IDS Logic has developed an easy to navigate, dual language, responsive and user-friendly website for Krueger Guitars that offers custom handmade guitars, guitar repair and restoration services.

Located in Germany, Krueger Guitars has a national and international reach for its custom design so the website needed to be built in dual language- German & English.

…
IDS Logic used WordPress CMS and applied WPML module to handle the dual language requirement.

To ensure the website’s reach to the required geographical location, IDS Logic implemented On-Site SEO to optimize the title and description according to the location and services.

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Premium Nail Salon and Beauty Studio

IDS Logic created a user friendly navigation and feature rich website for Q61 Studio based on WordPress CMS so that they could manage and publish the website content easily.

Q 61 Studio is a sought-after beauty studio that caters to various beauty care services to its customers.

IDS Logic implemented book online feature on their website so that the customers could book their services in advance.

Fire Safety and Fire Risk Assessment Company

IDS Logic designed and developed an interactive, responsive and user friendly website for LFRA, a prominent fire risk assessment company.

London Fire Risk Assessment- LFRA offers services to various locations in the UK, which include- London, Essex, Sussex, Surrey and Kent.

We developed the LFRA website using the WordPress CMS to ensure that they got a function-rich, easy to manage and search engine friendly

…
website. Our expertise in WordPress development and SEO helped to boost their website ranking on the search engines and increased their brand recognition. 
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Online Siemens SB Accessories and Breakers Store

IDS Logic helped to add some extra Magento features to Siemens SB Breakers online store and promote it to the existing customers who bought its products from physical stores, keep a track of the inventory to follow up customer service.

Siemensbreakers is an authorized supplier of all Siemens SB accessories and breakers.

IDS Logic implemented the

…
integration between online store and inventory management so that all the stocks can be easily checked and maintained. We also added an important feature that various levels of discounts were made available to registered customers in order to ensure a great customer experience and winning customer loyalty.
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Online Furniture, Lighting Shop for the Kitchen, Bedroom & Bathroom

IDS Logic created a well-managed and fully automated back office Sage integration website for Sensio, which is one of the fastest growing global brand in the UK, USA and Slovenia.

Sensio offers its customers high quality and revolutionary furniture lighting solutions for the kitchen, bedroom and bathroom.

Online Rental Shop for Camera, Lenses & Accessories

IDS Logic got the opportunity to work with Lenspal to develop an online rental shop for photographers and videographers.

Lens pal allows their users who need short-term use of camera lenses, video cameras, and various other pieces of multimedia equipment to borrow high quality camera, lens and accessory and also ships equipment across the entire United

…
States.

We have designed and developed this eCommerce portal by using Microsoft technology - a robust and scalable framework that supports flexibility and security.

Besides this, we have also provided them SEO, SEM and Social campaigns to increase the visibility of the company across various search engines.

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Bathroom Accessories eCommerce Shop

IDS Logic designed and developed an ecommerce website for Pebble Grey that allows the traders to enjoy the convenience and ease of online shopping effortlessly.

Pebble Grey is a leading supplier of high quality bathroom accessories and other products like mirrors, cabinets, towel rails and bathroom lighting.

IDS Logic has developed a fully responsive site

…
that is built on Magento ecommerce platform.
Read more...

Reviews

5.0
8 reviews
Sort by

Moodle Customization for Entrepreneurial Institution

"I think the credit goes to the project management team for ensuring the timely delivery of an accurate solution." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019
Project summary: 

IDS Logic provided custom LMS development, modifying an existing Moodle solution. The alterations better enable long-distance learning and reduce administrative burdens.

The Reviewer
 
51-200 Employees
 
Buea, Cameroon
Njoh Lyonga
Director, Center for Digital Services, Catholic University Institute of Buea
 
Verified
The Review
Feedback summary: 

Testing and remote learning have grown more efficient thanks to the unique Moodle setup delivered by IDS Logic. Their thorough project management was the highlight of the engagement, driving clear communication and adherence to coding best-practices.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the Director of the Center for Digital Services at the Catholic University Institute of Buea (CUIB). We’re an entrepreneurial university that not only trains professionals but also instills them with spiritual and moral values. I’m responsible for the flawless digital learning experience and digitization of courses at CUIB.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We hired IDS Logic to develop a whole new Moodle learning management system (LMS) solution per our requirements.

What were your goals for this project?

We’d been using a default Moodle LMS for the last two years but it wasn’t offering the functionality we needed. For example, we wanted to have a multi-tenant solution to serve our different centers and institutes, seeing as our content was scattered. Customized reporting, assessment, and analytics were required as well. 

SOLUTION

How did you select this vendor?

We decided to explore a digital agency based in India. We used search engines to find potential vendors and shared our requirements with four such agencies. After comparing all the proposals, we found the one from IDS Logic most interesting.

Describe the project and the services they provided in detail.

IDS Logic customized and deployed the Moodle LMS for our institution, allowing us to manage our remote learners and satisfy classroom, course, and assessment management needs. 

What was the team composition?

We worked with a business analyst, a project manager, a designer, two developers, and a QA tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The customization to our LMS proved very beneficial. With the new multi-tenant solution, we’re able to serve different course content to different divisions. Further, randomization of questions and generation of optical mark recognition sheets have reduced our efforts while conducting the examinations.

How was project management arranged and how effective was it?

After sign-up, we had a kick-off meeting where the project manager explained the whole process. His communication was superb throughout the project. I think they have a very robust and transparent process.

What did you find most impressive about this company?

They delivered what they committed to. I think the credit goes to the project management team for ensuring the timely delivery of an accurate solution. I would also like to specify that they adhered to coding best-practices, as we also checked the codebase at a deep level.

Are there any areas for improvement?

Not as of now.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Moodle Web Development for Women's Nonprofit

“Their improvements have made it easier for us to manage our website.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Jan. 2019
Project summary: 

After redesigning the educational technology course, IDS Logic renovated its accompanying Moodle website. They developed a UX-optimized layout and integrated a discussion forum.

The Reviewer
 
11-50 Employees
 
New Delhi, India
Anweshaa Ghosh
Research Analyst, Institute of Social Studies Trust
 
Verified
The Review
Feedback summary: 

Since implementing various updates to the platform, the website has become more accessible for both admin and end-users. IDS Logic absorbed the project goals and delivered effective solutions. Their development team leveraged its efficient workflow to produce results at an amazing pace.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

The Institute of Social Studies trust is a nonprofit research organization that focuses on women’s informal livelihoods and economic empowerment. As a research analyst, I am responsible for designing and managing our Gender Transformative Evaluations course.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IDS Logic?

We wanted to make a few upgrades to our private Moodle website, so we decided to outsource the project to an experienced development team.

SOLUTION

What was the scope of their involvement?

IDS Logic helped us improve the online course hosted on our Moodle website. Over a series of physical and virtual meetings, both of our teams worked together to redesign our assessment. Their team developed updates for the platform independently. The layout was customized for optimal UX, and a discussion forum was added for internal communication.

What is the team composition?

Their team is comprised of an account manager, a project manager, a development team, and QA engineers.

How did you come to work with IDS Logic?

We discovered them while searching for Moodle developers online. They understood the purpose of our project and proposed a practical solution, so we knew that they would be a great fit.

How much have you invested with them?

We spent less than $10,000 for their services.

What is the status of this engagement?

The project lasted from December 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their improvements have made it easier for us to manage our website.

How did IDS Logic perform from a project management standpoint?

Their project manager was dedicated to delivering the final product before the deadline, so their development team followed an efficient workflow strategy. They were always responsive to our feedback and treated every task with urgency.

What did you find most impressive about them?

IDS Logic has an incredible team who consistently delivers effective solutions.

Are there any areas they could improve?

We are thoroughly pleased with their results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Web Dev Support for IT Membership Org

"They have an experienced and responsive team capable of delivering top-quality results within tight timeframes." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

IDS Logic provides ongoing web development support. They’ve upgraded the site to have a responsive design and be compatible with different devices. Security improvements have also been introduced.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Digital Marketing Manager, Professional IT Organization
 
Verified
The Review
Feedback summary: 

Working in tandem with in-house development resources, IDS Logic has delivered new features to market quickly and reduced maintenance costs. Their open attitude toward information sharing and availability have helped them develop a deep engagement. Customers can expect a professional team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the digital marketing manager for a membership organization of IT and technology companies. We provide peer-to-peer support and sharing and learning opportunities. I’m responsible growing membership and engaging members.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We hired IDS Logic for website maintenance and support services.

What were your goals for this project?

We were looking for a technical partner that could assist with website upgrades/optimizations and perform support and maintenance activities, promptly dealing with our real-time needs.

SOLUTION

How did you select this vendor?

Because the project had to follow our existing digital marketing standards, we were looking for a partner that could work closely with us and ensure their performance was aligned with our strategy.

Describe the project and the services they provided in detail.

Initially, their developer upgraded the code on our entire website and implemented a responsive design. They also introduced security best-practices to ensure our site and data are safe.

What was the team composition?

They have a dedicated team of account/project managers, whose members have individual teams behind them (design, development, and QA). Simran (Project Manager, IDS Logic) is our main point of contact and executes our technical requirements.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with IDS Logic has been great because they perform all the activities we agree to. They’ve drastically reduced our time to market for new features and they're well-versed in the latest technologies and frameworks. Sharing responsibilities between an exclusive vendor team and an in-house development team has reduced maintenance costs by nearly one-third.

How was project management arranged and how effective was it?

They’re very much aware of what we need to accomplish and how to do so in the most streamlined manner. They’ve never compromised on either deadlines or quality. Transparency in their support plan helps us stay focused on the business goals we’ve committed to.

What did you find most impressive about this company?

Their implementation speed and professional approach stand out to us. If we ring them in the middle of the night, they'll be available. We haven’t experienced any time zone issues, which has made our collaboration extremely valuable. They have an experienced and responsive team capable of delivering top-quality results within tight timeframes.

Are there any areas for improvement?

No, I haven’t noticed anything. They’re staffed by professionals who provide peace of mind to the customer through streamlined processes and real-time updates.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Development for Fire Safety Company

"We appreciated their exclusive guidance and their utmost dedication to our needs."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2012 - Ongoing
Project summary: 

IDS Logic developed a WordPress website where visitors could gather information and submit requests. They also handled SEO and integrations with multiple social media channels. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Heather Lewis
Director, London Fire Risk Assessments Ltd.
 
Verified
The Review
Feedback summary: 

The website attracted a fresh customer base, portrayed a professional image, and significantly boosted sales and revenue. IDS Logic impressed with their meticulous planning and prompt, seamless communication. They listened carefully to feedback and prioritized the company's goals. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a director of LFRA, an independent fire risk assessment company. We offer clients in London, Kent, Surrey, Sussex, and Essex high-quality, compliant fire risk assessments. Our key objective is to help clients prevent fires and keep residents, staff, and customers safe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We hired IDS Logic for WordPress development, digital marketing, SEO, and web hosting services. Since the results were excellent, we also employed them to manage our website requirements.

What were your goals for this project?

We needed a reliable, professional web development company. We wanted to unite our services under one platform and allow potential customers to easily access the site, gather detailed information, and send us their requirements. We also wanted to secure a higher ranking on major search engines so that we could attract more traffic.

SOLUTION

How did you select this vendor?

We considered five or six companies that could satisfy our specific requirements. The project was a high priority, so we needed experts. IDS Logic presented their work and explained how they could meet our requirements. Their consultants gathered our requirements, analyzed them, and chose the best solution. We also visited their office and found that they were simply perfect for us.

Describe the project in detail.

IDS Logic worked closely with us, developing the concept and choosing the best solution to convey our message. We chose WordPress for its interactive, user-friendly design. IDS Logic developed a clean website where visitors could gather more information about our services. The site is fully responsive, and their hosting services boosted its performance. They also managed integrations with LinkedIn, Twitter, and Facebook. The digital marketing team handled SEO requirements and helped us gain a higher ranking. 

What was the team composition?

A team of developers and designers created our website. The the quality assurance team verified that it met our needs and was free from any errors. An SEO team, with its own project manager, handled our SEO needs. The hosting team's technical staff kept an eye on the site performance and solved issues without delay.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After creating the website and optimizing it for search engines, we could offer a unique UX and promote our services. The rich features of the site gave our publishers complete control over content and enabled them to focus on their core competencies. The online marketing campaigns and SEO helped us target a new customer base and attract more traffic, which increased sales and revenue.

How effective was the workflow between your team and theirs?

IDS Logic had a strong, efficient project management team that coordinated well with each other and with us. The managers set milestones to complete the project within our timeframe and budget. All the teams shared regular project updates, responded to emails and feedback quickly, and held meetings to discuss their progress. They developed the entire project based on our core objectives and goals. 

What did you find most impressive about this company?

IDS Logic is a professional, reliable company. We loved their exclusive guidance and their utmost dedication to our needs. 

Are there any areas for improvement?

We didn't see any specific areas for improvement. We were happy with their work and would recommend them to others. Their technical expertise, commitment, and sincere effort made us a happy client.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development and Support for Barbering School

"They’ve provided us with much more support than we initially expected them to." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2016 - Ongoing
Project summary: 

IDS Logic provides ongoing web development and support services. Their responsibilities include making security upgrades, implementing new content and site edits, and monitoring and combating downtime.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Jenna Santana
Marketing Executive, London School Of Barbering
 
Verified
The Review
Feedback summary: 

Comprehensive support services have reduced ongoing maintenance costs and ensured new website features are bug-free. IDS Logic’s extensive availability and deep knowledge pool empower them to provide a robust roster of helpful team members. Transparency is a hallmark of their engagements.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a marketing executive at London School of Barbering. We operate multiple academies, training individuals to become professional barbers. I’m responsible for setting up digital marketing strategies, getting organic traffic to our website via various mediums, and growing our brand internationally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We hired IDS Logic to provide website development support services.

What were your goals for this project?

We were looking for technical experts who could provide scalable hosting solutions and server support with zero downtime. IDS Logic had to be available whenever we needed support, regardless of time differences or holidays.

SOLUTION

How did you select this vendor?

The project had many requirements, so we carefully assessed each vendor’s capabilities in relevant technology domains to ensure they would be a one-stop solution. We visited IDS Logic in their offices to hold contractual meetings.

Describe the project and the services they provided in detail.

IDS Logic provides a flexible and comprehensive maintenance plan to manage smaller upgrades, tasks, and other periodic optimizations to ensure our website’s health is always improving. They implement website edits, revisions, and updates, and create new content on existing pages per our requests. They’re also responsible for version upgrades to improve security (scripts, patches, databases, image/bandwidth theft).

Their mandate also includes managing backups and server maintenance, conducting database optimization, and monitoring up-time and performance. They’ve been able to restore the website within 24–36 hours after almost every disaster. They also produce documentation for all potential projects and enhancements.

What was the team composition?

We worked directly with project managers, who communicated with design, development, and QA teams. They’re well organized within a hierarchy that ensures tasks are passed along to the correct resource.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their approach has allowed us to reduce recurring maintenance costs while maximizing uptime and availability. Every deliverable we receive is bug-free.

How was project management arranged and how effective was it?

Their hosting and development services encompass direct access to experienced, knowledgeable, and reliable support specialists through flexible options including Skype, email, and a ticketing system. This ensures timely and efficient issue resolution.

Their well-organized team is accessible and transparent, so we can approach multiple people to get solutions. Our assigned project manager uses in-depth knowledge to provide solutions. IDS Logic’s team gives us sufficient time to share our feedback and refuses to compromise on either quality or due dates. They’re very much aware of what we need to accomplish and how to move forward in a streamlined fashion.

What did you find most impressive about this company?

We came to IDS Logic with a vision for our site, and their team closely understood our requirements and goals and eventually produced a functional website. It’s been a great pleasure to work with them. Their experienced, results-oriented team has never let us down in implementing the latest features on our website.

They’ve provided us with much more support than we initially expected them to. They gently welcome our small change requests and incorporate them into solutions. Working on our projects as if they were their own, they provide free consultations about future investments for the website.

Are there any areas for improvement?

We recommend them for their software development services. They never chase us for funds, even after providing amazing services.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Dev for Branding and Digital Group

"Their flexibility, professionalism, and level of engagement were excellent." 

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Mar. 2017
Project summary: 

IDS Logic developed a website based on creative and content they were provided with. They contributed to pre-project planning and now help with post-launch support.

The Reviewer
 
1-10 Employees
 
Brighouse, United Kingdom
Paul Muszanskyj
Owner, Pawlo Designs Limited
 
Verified
The Review
Feedback summary: 

Acting as a development partner, IDS Logic has removed technical burdens that precluded the expansion of various other service offerings. IDS Logic used multiple project management tools to remain organized. Their adaptability, professionalism, and dedication to optimizing results sets them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Pawlo Designs Limited. We offer branding, graphic design, and website services, together with associated corporate and marketing materials in print, digital, and online formats.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We needed to develop a website for a medical practitioner.

What were your goals for this project?

We wanted to refresh our client’s website, introducing modern content, an updated look and feel, and a fully responsive design.

SOLUTION

How did you select this vendor?

We have a long-standing relationship with IDS Logic born of trust and experience.

Describe the project and the services they provided in detail.

They provided technical development and code integration based on creative and content we developed for the website. They provided pre-project advice and now offer ongoing post-launch support.

What was the team composition?

We worked with a project manager and a technical developer. They both liaised regularly with us regarding project progress.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It’s allowed us to deliver technical development to our clients in a seamless, cost-effective manner. Because we’re leveraging a highly focused and engaged technical partner, we can widen client offerings.

How was project management arranged and how effective was it?

The project managers on both sides conducted regular video conference meetings. We used GoTo Meeting, Basecamp, and Jira to track resources and progress.

What did you find most impressive about this company?

Their flexibility, professionalism, and level of engagement were excellent. They’re a true partner with a genuine interest in getting results.

Are there any areas for improvement?

As with all partnerships, and especially a long term one such as this, requirements and technologies continually evolve. They review every project after it's completed and identify new ways to adapt and refine their processes.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Dev for Lighting Supplier

"They have an incredible design and development team that delivers top quality outcomes thanks to masterful planning." 

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Dec. 2018
Project summary: 

IDS Logic is building a Magento 2.0 e-commerce website.

The Reviewer
 
1-10 Employees
 
Leeds, United Kingdom
Sales & Marketing Manager, Lighting and Electronics Supplier
 
Verified
The Review
Feedback summary: 

Innovative management tools allow IDS Logic to aggregate and integrate feedback at a rapid rate and optimize future website performance. They foster direct access to management and put a high priority on project planning. Their focus on QA ensures the final site will deliver on requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a sales and marketing manager for a lighting and electronics supplier.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We hired IDS Logic to develop our e-commerce website and save us some manual work.

What were your goals for this project?

We wanted to reach the right customers at the right time to receive more orders and generate more revenue.

SOLUTION

How did you select this vendor?

We shortlisted 5–6 vendors. We discovered IDS Logic understood our purpose for building an e-commerce website. They suggested solutions based on their technical expertise that impressed us and boosted our confidence in them.

Describe the project and the services they provided in detail.

They’re developing a Magento 2.0 e-commerce website for us.

What was the team composition?

They’ve committed a team of account/project managers, developers, and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site will attract a large audience and extend our reach, which will contribute to business growth.

How was project management arranged and how effective was it?

Apart from traditional project management techniques, they utilize many tools to help team members and stakeholders collaborate and share input/feedback in a centralized environment. This system also provides us with timely updates on project progress.

They have an incredible design and development team that delivers top quality outcomes thanks to masterful planning. Their production strategies allow them maximum flexibility to incorporate our change requests.

What did you find most impressive about this company?

They’ve been faithful to what we conveyed and furnished us with direct access to project managers. They're highly responsive and have excellent QA processes, which help them deliver flawless work.

Are there any areas for improvement?

IDS Logic stands out amongst other technical organizations. We’d recommend their services to customers searching for the best partner. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Web Development for Mirror Supplier

"They produced excellent work and we have no complaints."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Mar. 2018
Project summary: 

IDS Logic developed an e-commerce website and a CRM on the Magento 2 platform. Services included testing, bug fixes, and service support.

The Reviewer
 
1-10 Employees
 
Castleford, United Kingdom
Andrew Heppinstall
Former Digital Marketing Manager, Pebble Grey LLC
 
Verified
The Review
Feedback summary: 

The site launch met expectations for quality and timeliness. IDS Logic resolved issues quickly and willingly made several last-minute changes. They were detail-oriented and detail oriented. Customers can expect a seamless partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was the digital marketing manager at Pebble Grey LLC, which sells mirrors online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IDS Logic?

We engaged them to build a Magento 2 e-commerce website.

What were your goals for this project?

IDS Logic needed to comply with our design specifications and launch the site on time.

SOLUTION

How did you select this vendor?

I read very positive reviews about IDS Logic and subsequently met with their team.

Describe the project and the services they provided in detail.

IDS Logic built the Magento 2 website. The team integrated a CRM, did bug fixes, and provided full customer service support. They tested the site before final delivery.

What was the team composition?

The team included an account manager and developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

IDS Logic launched the website as expected. They fixed bugs immediately after completing comprehensive testing. The team accommodated and processed several changes in the week leading up to the launch.

How was project management arranged and how effective was it?

Both sides split the project management responsibilities. The partnership was seamless and enjoyable. Clear communication prevented any confusion during the engagement.

What did you find most impressive about this company?

Their attention to detail and communication skills stood out.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score They are an excellent company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The calls and launch went perfectly.
  • 5.0 Cost
    Value / within estimates
    They created value for cost.
  • 5.0 Quality
    Service & deliverables
    They produced excellent work and we have no complaints.
  • 5.0 NPS
    Willing to refer
    We always recommend them.