What evidence can you share that demonstrates the impact of the engagement?
We've had excellent results and outcomes from the work IDL Web Inc has contributed. They have enabled us to complete many different projects. Our clients have been very happy with the services the team has provided.
How did IDL Web Inc. perform from a project management standpoint?
From a project management standpoint, IDL Web Inc. has performed very well. I worked very closely with my main point of contact, the founder, on a lot of work. He has always been very responsive. We correspond using several different types of media including email, telephone, and Skype chats.
What did you find most impressive about them?
I've always appreciated that the founder of IDL Web Inc. is both a left-brain and a right-brain person. In the technology space, it's rare to have both design and programming skills like IDL Web Inc. They have been able to do both very well.
This pair of strengths has kept me with the company over the years. The founder is a very loyal and trustworthy person. I've seen him grow and mature over the years as a professional in his business.
Are there any areas they could improve?
My biggest suggestion for IDL Web Inc. would be to provide more status updates. At times, communication could be a bit better. Being responsive to client needs is very important.
Do you have any advice for potential customers?
IDL Web Inc has a lot going for them. They're a growing company, which involves a learning curve for any business. The scaling process comes with some growing pains, which explains aspects that aren't totally perfect. Once they get everything ironed out, everything will be set.
The founder is very bright, intelligent, and respectful of our clients. He has high emotional intelligence and stays calm under pressure.