What evidence can you share that demonstrates the impact of the engagement?
They’re a very dedicated team. At one point I called them and told them we couldn’t finish the product and had only one week left to deliver it. They went and found the people required, free of charge. They added two to three people to brainstorm and we found the solution; they worked long hours to deliver the solution.
How did IdeaSoft.io perform from a project management standpoint?
They use Jira for project management, Confluence for documentation, and Bitbucket for all the code. Like any enterprise company, they have very good standards and use an advanced set of tools. That gives them zero opportunity to fail and means they’re in very good shape.
What did you find most impressive about them?
I can trust them and I know that if they tell me something, it’s 100% true. They’re very transparent and never play around.
Are there any areas they could improve?
I gradually added more resources because I was very cautious at first, but I'd have worked with more people from the beginning.
Do you have any advice for potential customers?
If you decide to go with them, you don’t need to spend time testing them. If you provide garbage in your requirements, you’ll get garbage—this applies to any outsourcing companies. Prepare good documentation and good requirements for what you need.