Ideamotive

Please describe your company and your position there.

I am a product manager. We create a tool that provides comprehensive indicators of customer behavior and paths in the real world.

For what projects/services did your company hire Ideamotive?

We needed the support of an experienced developer to verify our plans. We received the support of a person with extensive knowledge and experience who fully committed to the task.

What were your goals for this project?

Verify the correctness of our approach and learn about technological innovations that will optimize the operation of our product.

How did you select Ideamotive?

I was looking for companies with the best opinions on the web and that's how I came across Ideamotive. Piotr contacted me and he went into action very quickly. It was a great choice.

Describe the project in detail.

On Thursday, we learned that another company resigned from consultations scheduled for Monday, which were very important to us. We were forced to look for other support because we really wanted time.

After presenting the scope that we need to discuss, Piotr proposed the most suitable candidate. We received enormous knowledge and commitment, which helped us a lot in further work.

What was the team composition?

Frontend developer - Marcin

Can you share any outcomes from the project that demonstrate progress or success?

Everything was delivered quickly within the timeline and high quality. All that allowed us to make a huge step forward in terms of our priorities and start new projects.

How effective was the workflow between your team and theirs?

The developer they provided us with was directly cooperating with me. He was always highly responsive, proactive and ready to answer all the questions.

What did you find most impressive about this company?

Previous experience in the same industry. Professionalism of the developer we worked with. They provided high-quality service without any problems during the process that was crucial to the product.

I also appreciate the excellent contact with the person who was our guardian and found the perfect candidate for us in no time,

Are there any areas for improvement?

I don’t see any area for improvement right now. Everything was perfect.

Introduce your business and what you do there.

I’m the founder and CEO of Microamp Solutions, a deep tech startup working on an innovative RF infrastructure for 5G networks and future wireless communication systems.

What challenge were you trying to address with Ideamotive?

Companies like ours generally use expensive software to design electronic devices such as RF modules. As a startup, we don’t have a lot of money to spend on this software, so we decided to develop a solution on our own. We needed to find software developers with knowledge in electronics and mathematics.

What was the scope of their involvement?

We went to Ideamotive for help designing and developing a platform for designing 5G power amplifiers based on mathematics and physics formulas. They handled the whole process of designing the UI and developing the backend.

We gave them requirements and explained how the platform should work. We went through our process for designing power amplifiers, and Ideamotive adjusted the design of the platform accordingly.

They built the engine based on formulas and advanced electronics principles that we outlined, like the Smith chart, which is the basis for microwave engineering. The people that Ideamotive gave us understood what we were doing, so they understood the purpose of what they were doing.

The UI was also important to us. Everyone wants to have a user-friendly interface, but ours also had to be adjusted to our procedures and design methods.

What is the team composition?

We worked with four people from Ideamotive. David (CTO) was the main designer of the engine. He has a background in electronics, so he understood the scope. We also worked with two UI designers.

How did you come to work with Ideamotive?

They were recommended to me by a friend whose colleague had worked with Ideamotive. I sent our requirements and vision for the platform to multiple software houses, but they told us that it was too complicated for them and that they didn’t have people with electronics experience onboard. 

They were willing to collaborate with us if we explained everything in detail, but we didn’t have the time for this. We wanted a software house to outsource this project to instead of hiring developers and sitting beside them to tell them what to do.

Ideamotive had a holistic approach to our task. They had highly-educated people on board, including in our area, at least in terms of principles. That was enough for them to create this platform.

How much have you invested with them?

We spent $50,000–$60,000.

What is the status of this engagement?

We started working with Ideamotive in June or July 2020, and they finished the project after two and a half months.

What evidence can you share that demonstrates the impact of the engagement?

The platform is more useful to us than we expected when creating the initial plan. It has a lot of graphical elements, which allows us to design components even faster than with expensive market software. We’d be less efficient in designing our power amplifiers without this software.

How did Ideamotive perform from a project management standpoint?

Ideamotive managed the project on their own. They not only gave us software developers, but they actually built the software for us, despite it being extremely complex from a physics and maths point of view. They asked us some questions, but most of the project was done on their side. That was the work style I was looking for.

What did you find most impressive about them?

They’re not afraid to develop very sophisticated and high-tech software for different use cases. Ideamotive does turnkey solutions, and they manage projects on their own. They’re not just another software house that builds marketplaces.

Are there any areas they could improve?

No, nothing comes to mind right away. I don’t have a background in software development, but, from a client’s point of view, everything was better than expected for me.

Introduce your business and what you do there.

I’m the sole owner of Peddy Corporation of Disruption and Innovation, LLC. I create different technologies to tap into different niche markets.

What challenge were you trying to address with Ideamotive?

I needed a partner to help develop an MVP and a website.

What was the scope of their involvement?

During this project, Ideamotive helped with my mobile app by creating UI/UX designs. Their team essentially created a visual prototype of my mobile app’s MVP that I could pitch to investors. I came prepared with examples of designs, and they finished the MVP design in eight days.

Their project manager chose the platform’s most important screens and listed them in Jira for the team to tack on specific days. As their team’s six hours ahead, we had morning meetings every day to review their completed screens. I would review them and then put the task into the completed bin. They would start the next task the next day.

They currently help to design and develop a Shopify website. One of their designers works on the logo while one of their developers overwrites the code. They take a page from Manga and send it to us to enhance. I originally engaged a person in London who made canvasses of the scenes, but it wasn’t a simple process. Ideamotive helped with that process. We’re still in the process of building the site.

What is the team composition?

I mainly work with three people from Ideamotive: Andrii (Software Project Manager), Arthur (UI/UX Designer), and Adam (Head of Design). I’ve also been in contact with Filip (VP of Sales and Partnerships).

How did you come to work with Ideamotive?

While using my university's portal, there was an option to meet with a tech team that could develop and accelerate businesses. I talked with Filip and enjoyed our conversation. I also liked their site and previous design projects. They specialized in creating digital marketplaces, which I wanted to build. That specialization made them an ideal choice.

How much have you invested in them?

I will likely invest between $5,500—$6,000 in total. The prototype cost $2,500, and the website will cost $1,420. There will probably be another invoice for another contract, which will be anywhere between $1,850—$1,200.

What is the status of this engagement?

The project started in September 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Although I didn’t win the competition, one of the judges was impressed by the MVP and shocked that I don’t have investors. Based on my presentation's quality, he said that he would be surprised if I didn’t find investors, which validated the design as an asset.

My presentation’s beautiful, so I feel confident pitching investors. The designs visualize my goals and definitely add value. I showed my supporters Ideamotive’s design updates throughout the project. They were impressed by the progress and results. I also love my prototype’s design.

Ideamotive helps with website development, which was a more difficult process than I thought it would be. This has been a good experience. Unlike previous experiences, I’ve gotten what I’ve paid for.

How did Ideamotive perform from a project management standpoint?

I have many meetings with their project manager and their designer. To communicate, we use Jira and Slack. Andrii’s always present in the Slack channels to redirect the project if necessary.

During the design process, their team used Figma, which housed the logos and graphics. I was able to watch them work. If I had any issues, I commented on the platform. They then addressed it by the next day. I liked that a lot.

What did you find most impressive about them?

As far as the graphic design and visual prototype, I’m 100% satisfied with Ideamotive’s services. It wasn't easy to find a team that could execute my wishes. Ideamotive not only executed but also improved my ideas. Although I came prepared, we thought through my ideas, and they genuinely recommended the route to pursue. For a moment, I forgot that I was paying them. I like their entire company.

Are there any areas they could improve?

I was wary at first because it’s difficult to track development. When I wasn’t certain about hours, I asked their project manager, who then sent the time log. We sorted the confusion, and I reviewed the website to see that their team added a significant amount of code.

Do you have any advice for potential customers?

Come prepared to avoid the consultation. I came prepared with designs, color schemes, a style board, and an idea for the logo. Their team was able to complete the MVP in eight days because I came prepared.

Please describe your company and your position there.

I’m the Founder and CEO of Road.Travel (formerly Timescenery), an All-in-One Trip Planner and Marketplace from London. Road.Travel aggregates data and services from many sources to let you visually plan trips of any kind and complexity.

The technology of one button booking makes self-guided trips as simple as vacation packages by automating bookings of multiple services.

For what projects/services did your company hire Ideamotive, and what were your goals?

We decided to approach Ideamotive for our project because we were looking for a reliable partner and looking to hire a senior JavaScript/Angular developer to do custom software development. They had a developer perfectly matching our needs, who was working directly with us.

Apart from the minor improvements in our product in general, we had a white-label platform on our roadmap. That was the main thing to be done by Ideamotive, and they delivered that successfully.

There were two goals:

• The first one was building a white-label platform, and they perfectly accomplished this. Thanks to that, we were able to launch the first white-label client. It was the largest and one of the most popular online travel agencies in Germany. That was a massive success for us.
• The second one aimed to work with a distributed team (mainly full-time software developers) that will be able to develop this and future projects for us.

We wanted to test that kind of cooperation and also have some financial savings thanks to that. Outsourcing worked for us very well.

How did you select Ideamotive and what were the deciding factors?

We were looking for a reliable partner. I’ve asked around, and one of Ideamotive’s past clients and my colleague introduced us to them as a trusted and highly recommended partner. I’ve also done some background research, looked into their portfolio, capabilities, and previous projects.

They seemed very professional, and prior experience in the travel industry and building booking systems was a big plus. Communication was like a breeze, which was also an essential factor for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Road.Travel is the first ever to introduce road trip packages, which are the combination of curated itineraries, pre-calculated roads, recommended places to visit, trip planning features, a budget optimizer, and booking capabilities that help you book everything you need for a road trip in no time.

Over more than two years of cooperation, they introduced many improvements to our main platform, and they built and then developed new features in the aftermentioned white-label platform.

How many people from the vendor's team worked with you, and what were their positions?

We were working directly with one full-stack senior JavaScript developer with skills in AngularJS. From time to time, I was also in communication with one of the Directors from Ideamotive, and they regularly wanted to make sure I’m pleased with the output they provide.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was delivered quickly within the timeline and of high quality. All that allowed us to make a huge step forward in terms of our priorities and start new partnerships.

Describe their project management style, including communication tools and timelines.

The developer they provided us with was directly cooperating with me. He was always highly responsive, proactive and ready to answer all the questions. The communication with Ideamotive’s management was also very good. We communicated through Jira and Slack.

What did you find most impressive or unique about this company?

Previous experience in the same industry. The professionalism of the developer we’ve worked with. They provided high-quality services with no issues during the process which was crucial for the product back then.

Are there any areas for improvement or something they could have done differently?

I don’t see any area for improvement right now. Everything was perfect.

Introduce your business and what you do there.

I’m a DevOps manager for a telecom company.

What challenge were you trying to address with Ideamotive?

We took on an endeavor of delivering a whole new, groundbreaking digital product. We needed fresh, creative minds and people that could deliver.

What was the scope of their involvement?

The project involved creating a Greenfield platform from the ground up. They helped with the creative side of things and created a user flow to make it as client-oriented as possible.

What is the team composition?

The team's skillsets ranged from React Native developers to DevOps engineers.

How did you come to work with Ideamotive?

We were discussing what technology to use and decided on React Native. We started to look for React Native companies that had experience and excelled at it. That’s how we came upon Ideamotive.

What is the status of this engagement?

We started working together in January 2018 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They provided us with a very capable team that worked well and understood the project. We could see the sacrifices they made for our project. They were sometimes working 12–16 hours a day to deliver our product and making changes and tweaks. Their approach, professionalism, skill, and knowledge was great.

We knew that working by working with them, we had a stable partner we could rely on. They were part of our team, and as a result, our productivity was groundbreaking. The whole team melded together and made it happen.

How did Ideamotive perform from a project management standpoint?

We managed the project from our side and they provided the necessary means. If there was a problem, I relied upon them to resolve it, and they did. One of our team members had to leave for a month, but they provided the means for him to work offsite so that the service wouldn’t be disrupted. They provided continuous service without any disruptions.

What did you find most impressive about them?

They've met my expectations and delivered what I needed. Their efficiency increased in a manner I would expect, and they continue to do things better and faster. They provide us with really high-grade specialists. They really do their homework.

Are there any areas they could improve?

I’m satisfied overall.

Do you have any advice for potential customers?

Provide them with a description of your vision. It’s crucial in order for them to get hyped about it. Selling the idea is very important.

Introduce your business and what you do there.

I’m the managing director of Spectocare, an online platform matching caregivers, masseuses, physiotherapists, and nurses with people in need, mostly the elderly and those with disabilities.

What challenge were you trying to address with Ideamotive?

I wanted to make my platform more user friendly and easier to navigate.

What was the scope of their involvement?

Ideamotive reworked the overall UI/UX of my site. They consulted me on possible business opportunities, what to change, and how to make those changes. They explained their recommendations.

What is the team composition?

I was in direct contact with one of their principals, and I had an account coordinator and a designer assigned to me.

How did you come to work with Ideamotive?

I found them through a recommendation while I was living in New York, possibly through the Polish community. Ideamotive was also the main designer of an educational website I was using. I thought that they might be suitable for my project, and I contacted them.

How much have you invested with them?

The cost was £2,500 (approximately $2,900 USD). 

What is the status of this engagement?

I contacted them around late-April 2020, and we had a consultation period of about four weeks. The designer started working around May. 

I was supposed to receive the project back in early-June, but the time was extended by two weeks. We had some differences of opinion during July, and I finally received the deliverables and approved them in early-August.

What evidence can you share that demonstrates the impact of the engagement?

My developer is still working on it, so I don’t have any results yet. Ideamotive was very collaborative and flexible with me, a non-technical person with no experience in online technologies. I wasn’t always able to use the proper professional language, but they understood what my needs were.

Right now, I’m waiting to receive the final project from my developer, which should be within a week or a week and a half. Unfortunately, I haven’t had the chance to give it to anyone to try, so I don’t have any feedback.

How did Ideamotive perform from a project management standpoint?

They’re very skilled, open, and flexible, and I never felt that I was overwhelming them with my worries and ideas. They were always happy to listen and give me a resolution, and I was very impressed by this. I believe they have a bright future ahead of them. They had plenty of ideas and resolutions. I’ve sent them a proposal for another project, and they gave me feedback that was very advanced on the technology side. I have only good things to say about them.

We used Slack for communication, and the project was delivered on Figma.

What did you find most impressive about them?

I’ve made two web platforms so far, and I’ve worked with a few other companies. The most impressive thing about Ideamotive was how open they were. It gave me a feeling of being taken care of. They never seemed bored or set in their own ideas, and they were there for me one 100%.

Are there any areas they could improve?

They delivered the project as if it were the final version of the job, and I felt like I didn’t have a chance to provide my input. It was a bit unexpected. They asked me to make a payment, and if I had other requests, those would require additional payments.

Do you have any advice for future clients of theirs?

They should be very clear about their expectations and specify subsequent changes as part of the contract.

Introduce your business and what you do there.

I’m a co-founder and the CEO of Renderro, a startup focused on providing a cloud workplace for designers, animators, and filmmakers. The tool enables users to upload work that had previously been done in postproduction studio environments to the cloud. We provide machines with graphic cards, cloud storage, and a project collaboration app as part of a simple, out-of-the-box solution.

What challenge were you trying to address with Ideamotive?

The company was incorporated in April 2019 and originally consisted of only me and my technical co-founder. We didn’t have enough hands to do all the work, so we decided to collaborate with Ideamotive. We wanted to create a prototype that showed the basic concepts of the technology and the system design to aid in conversations with potential customers and investors.

What was the scope of their involvement?

Ideamotive created the frontend of the prototype system, where users could register, log in, and demo all the components. I was a filmmaker previously, so I had little experience with app development. Early on, Ideamotive devoted a lot of time and energy so I could create proper specifications for them. They then helped me translate these specifications into user stories and tasks on Jira.

I worked with their senior UI/UX designer on a few iterations of what the solution should look like. We created three iterations of clickable mockups in InVision which I could test with users.

What is the team composition?

There was a project manager on Ideamotive’s side, and I also worked directly with their UI/UX designer.

How did you come to work with Ideamotive?

They were highly recommended by my network in Warsaw, were well-known in the microsystem and virtual machine space, and had worked with young entrepreneurs.

How much have you invested with them?

We spent between €40,000–€50,000 (approximately $45,158–$56,448 USD).

What is the status of this engagement?

We worked with Ideamotive between May–August 2019.

What evidence can you share that demonstrates the impact of the engagement?

Ideamotive helped us get our idea off the ground. We wouldn’t have been able to move forward if we hadn't partnered with them. Their work has had a lot of impact on our business.

How did Ideamotive perform from a project management standpoint?

Ideamotive’s project management process was a mix of scrum and Kanban. There was a project manager in place and the communication was quite clear. Everything was based on well-planned sprints that left little overflow work. Even though we made changes and reprioritized based on customer feedback, I can say with full confidence that we were on schedule with everything.

What did you find most impressive about them?

I was glad that they didn’t exploit the fact that I was totally green in the beginning. They helped me become acquainted with the basics of development, ensuring that our partnership would work. They already had a contract signed and could’ve left me in the dark, but they didn’t.

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for future clients of theirs?

Clear communication was extremely helpful to me. I tried to be as honest as possible about my needs and expectations, and I expected the same from them. This approach worked well for me, and I would recommend it to future Ideamotive clients.

Introduce your business and what you do there.

I’m a product manager at Luminate Enterprises. We build education apps.

What challenge were you trying to address with Ideamotive?

We’re building a word processor simplified and specified for essay writing, and we had a ton of frontend development needs that were slowing us down. Specifically, we needed someone to build bad ideas to test their validity and then build a production-level application.

What was the scope of their involvement?

There is a lot of collaboration. The process has been fewer product decisions and more development and programming decisions. Ideamotive also plays a consulting role in design validity. Our requirements have flowed and changed a lot as we’ve gone through the project. There’s a high level of communication between our teams.

What is the team composition?

We’ve worked with Justyn (React Developer) for 4–5 months. Filip (VP of Sales & Marketing) is one of their managers and was willing to be involved to help make decisions. We’ve also briefly worked with a designer.

How did you come to work with Ideamotive?

We interviewed four development agencies before choosing Ideamotive. In our conversation with Filip, we liked the questions they asked, and they were willing to provide someone who could work in a startup’s collaborative environment. We wanted a company that could work with us and didn’t require us to have everything figured out from the outset.

How much have you invested with them?

We spent about $10,000–$15,000 CAD (approximately $7,300–$11,000 USD).

What is the status of this engagement?

We started at the very end of December 2019 and are still working together.

What evidence can you share that demonstrates the impact of the engagement?

Since we brought Ideamotive on, the project has really taken shape. It was just an idea at the beginning; now we have a product that we didn’t have in December. Now that we have the stability of an external developer, it gave us more structure and more reason to have a standard development cycle.

How did Ideamotive perform from a project management standpoint?

Justyn has been great. His English is perfect. Since we’re creating a word processor, we needed the copy to be done at a level that requires minimal change. A person on our team wakes up early to work with Justyn for his full workday. He’s also on Slack all the time, so we’re in constant communication with us. He’s very responsive, available, and willing to have meetings whenever.

What did you find most impressive about them?

First, their communication is very good and flexible. Second, they promised to find us the React developer we were looking for, and they were willing to let us test them out on a two-week trial basis. We switched from our first developer to Justyn in that timeframe; Justyn was a better fit for us. Third, they were willing to give us a major discount when COVID-19 hit. Our budget got cut considerably, and they were willing to work with us to make sure our partnership could continue.

Are there any areas they could improve?

It’s really been perfect. We needed to check two boxes — communication and development ability — and they have checked both.

Any advice for potential customers?

Make sure you find the right developer once you find the right agency. There should be a stipulation that lets you change developers so that you find the right person for your project. Ideamotive has a huge pool of talent. Don’t just settle for someone: find a person who understands your project and has the competencies you need.

Introduce your business and what you do there.

I’m the COO of VUniverse, which is a SaaS platform in the entertainment space that unifies all your movie and TV show discovery across your streaming services. We take your Netflix, HBO, Hulu, Amazon, and other watch histories and put it in one place so that you know what you have to watch and where you can watch it.

What challenge were you trying to address with Ideamotive?

We needed help with a specific element of the development on our platform.

What was the scope of their involvement?

Their team provided Ruby on Rails backend development. Our CPO worked closely with them to come up with ideas for the actual implementation of our requirements for them, and then they returned code and he tested it to make sure that everything was working correctly before moving on to the next element. The collaboration went on like that until the product was complete.

What was the team composition?

Philip (Account Manager) was excellent to work with because he was always on top of any questions or issues that came up throughout the project. Marek () was our primary developer working with Philip as well.

How did you come to work with Ideamotive?

Our CPO interviewed a lot of different companies, and Ideamotive came out on top because of their experience and the personalities of the people working there.

How much have you invested with them?

We spent about $110,000 with them in total.

What is the status of this engagement?

The project started in August 2019 and is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any specific metrics that I can cite, but they have been able to complete everything that we threw at them so far both fast and economically. We have been completely satisfied with the quality of their work in that regard. The product is out in a beta version but is almost ready to be fully launched thanks to the work that they have completed for us.

How did Ideamotive perform from a project management standpoint?

They were absolutely excellent to work with. It was my first experience working with an offshore company, so I was a little bit more reticent at the beginning of the project, but they took away any angst that I might have had about the time difference or any other communication issues.

We use tons of different softwares to communicate and keep track of everything, including Slack, Atlassian, and a variety of other project management tools.

What did you find most impressive about them?

They were coming over to go to South by Southwest, but on their way over they took the time to get off the plane in New York and come meet us. To me, that really was representative of how willing they consistently were to go the extra mile and how much they loved the work with us.

They make the collaboration feel like a partnership rather than a contract. The attitude that they brought every day made the project incredibly enjoyable to work on and manage.

Are there any areas they could improve?

I really can’t think of anything that I wish they were doing differently.

Do you have any advice for potential customers?

They are the people that they portray themselves to be. You obviously have to look things over, but don’t waste time going back and forth with them on the details. Just talk it out with them and they will be able to accommodate just about any situation you could possibly find yourselves in with them as your partner.

Introduce your business and what you do there.

I’m a co-founder of Travelduck which is an adventure travel marketplace. I’m responsible for the development of our marketplace platform.

What challenge were you trying to address with Ideamotive?

The challenge was to build a marketplace from scratch and to build a great looking MVP within a reasonable budget. We wanted something that looked like topnotch marketplaces with a modern design and had all the necessary backend functionality.

What was the scope of their involvement?

They did development for both front- and backend. They helped us choose the stack for the project, do the proper setup, and handle the infrastructure. Everything from design to the backend and frontend UX was developed by Ideamotive.

What is the team composition?

I mostly worked with the project manager, but I also sometimes worked directly with the developers.

How did you come to work with Ideamotive?

They worked on a project for a previous company where I was an employee. Now as a co-founder of a new project, I decided to go with them because I had a good experience working with them previously.

How much have you invested in them?

We have spent around €100,000 (approximately $111,859.30 USD).

What is the status of this engagement?

The project started in February 2019, and we’re still working together.

What evidence can you share that demonstrates the impact of the engagement?

We launched the marketplace in October of 2019. There were no major bugs, and after launching the MVP, we focused on mostly developing new features that were in the backlog. It was working well and serving our needs. 

Of course, Covid-19 changed everything, and tourism has stopped for two or three months. We are now focusing more on offers from our local market here in Poland and we are getting back some traction but on a bit of a different product scheme.  

How did Ideamotive perform from a project management standpoint?

They have a very well-organized workflow. We mostly used tasking tools, plus a project management platform as well as Slack for communication. Most communication was done through the project manager, but anytime there was a need I could contact the developers directly, or they could contact me. We have weekly stand-ups with the project manager and developers which has been pretty effective.

We were using them full-time and were working with the best project manager I’ve ever worked with. It was a very smooth process with great communication. They took a very progressive approach to our needs. Sometimes they helped us find a solution that was a bit more cost-effective, but didn’t change the performance of the overall design or functionality of the product. 

The project manager we were working with was very proactive in terms of helping us build a better product with more features for the same budget. She had a very good attitude towards us as a client, and towards the developers who were working on the project as well as the co-founders of the company. With them, we have had the least amount of problems with communication out of any software house I have ever worked with.

What did you find most impressive about them?

They don’t engage in projects they don’t believe in, and they put the most effort into the projects they believe in. I think they really liked our vision and that is why we decided to choose them. There was a huge alignment and passion for our project. It wasn’t just “we pay, and you do.” They had great engagement with the product because they believe in it. They were excited about Travelduck getting better and getting our first clients. Having those first successes was also a great success for them which I really liked.

Are there any areas they could improve?

We have been working together for years and we developed a great communication scheme. It is hard to say where they can improve because I see huge progress in their approach over all these years. I know many software houses, and this is still my best experience.

Do you have any advice for potential customers?

Be super open about your budget, your limitations, and who is going to be involved from the client’s perspective because they’re really flexible in the harder moments for businesses. Be open with them and be honest about the project and business goals. We were open about the business goals because they have the skills of delving deeper into your business and trying to understand it in order to provide better solutions. Ideamotive is a trustful partner and the more open you are, the better the results will be.