Ideamotive

What evidence can you share that demonstrates the impact of the engagement?

My developer is still working on it, so I don’t have any results yet. Ideamotive was very collaborative and flexible with me, a non-technical person with no experience in online technologies. I wasn’t always able to use the proper professional language, but they understood what my needs were.

Right now, I’m waiting to receive the final project from my developer, which should be within a week or a week and a half. Unfortunately, I haven’t had the chance to give it to anyone to try, so I don’t have any feedback.

How did Ideamotive perform from a project management standpoint?

They’re very skilled, open, and flexible, and I never felt that I was overwhelming them with my worries and ideas. They were always happy to listen and give me a resolution, and I was very impressed by this. I believe they have a bright future ahead of them. They had plenty of ideas and resolutions. I’ve sent them a proposal for another project, and they gave me feedback that was very advanced on the technology side. I have only good things to say about them.

We used Slack for communication, and the project was delivered on Figma.

What did you find most impressive about them?

I’ve made two web platforms so far, and I’ve worked with a few other companies. The most impressive thing about Ideamotive was how open they were. It gave me a feeling of being taken care of. They never seemed bored or set in their own ideas, and they were there for me one 100%.

Are there any areas they could improve?

They delivered the project as if it were the final version of the job, and I felt like I didn’t have a chance to provide my input. It was a bit unexpected. They asked me to make a payment, and if I had other requests, those would require additional payments.

Do you have any advice for future clients of theirs?

They should be very clear about their expectations and specify subsequent changes as part of the contract.

What evidence can you share that demonstrates the impact of the engagement?

Since we brought Ideamotive on, the project has really taken shape. It was just an idea at the beginning; now we have a product that we didn’t have in December. Now that we have the stability of an external developer, it gave us more structure and more reason to have a standard development cycle.

How did Ideamotive perform from a project management standpoint?

Justyn has been great. His English is perfect. Since we’re creating a word processor, we needed the copy to be done at a level that requires minimal change. A person on our team wakes up early to work with Justyn for his full workday. He’s also on Slack all the time, so we’re in constant communication with us. He’s very responsive, available, and willing to have meetings whenever.

What did you find most impressive about them?

First, their communication is very good and flexible. Second, they promised to find us the React developer we were looking for, and they were willing to let us test them out on a two-week trial basis. We switched from our first developer to Justyn in that timeframe; Justyn was a better fit for us. Third, they were willing to give us a major discount when COVID-19 hit. Our budget got cut considerably, and they were willing to work with us to make sure our partnership could continue.

Are there any areas they could improve?

It’s really been perfect. We needed to check two boxes — communication and development ability — and they have checked both.

Any advice for potential customers?

Make sure you find the right developer once you find the right agency. There should be a stipulation that lets you change developers so that you find the right person for your project. Ideamotive has a huge pool of talent. Don’t just settle for someone: find a person who understands your project and has the competencies you need.

What evidence can you share that demonstrates the impact of the engagement?

We launched the marketplace in October of 2019. There were no major bugs, and after launching the MVP, we focused on mostly developing new features that were in the backlog. It was working well and serving our needs. 

Of course, Covid-19 changed everything, and tourism has stopped for two or three months. We are now focusing more on offers from our local market here in Poland and we are getting back some traction but on a bit of a different product scheme.  

How did Ideamotive perform from a project management standpoint?

They have a very well-organized workflow. We mostly used tasking tools, plus a project management platform as well as Slack for communication. Most communication was done through the project manager, but anytime there was a need I could contact the developers directly, or they could contact me. We have weekly stand-ups with the project manager and developers which has been pretty effective.

We were using them full-time and were working with the best project manager I’ve ever worked with. It was a very smooth process with great communication. They took a very progressive approach to our needs. Sometimes they helped us find a solution that was a bit more cost-effective, but didn’t change the performance of the overall design or functionality of the product. 

The project manager we were working with was very proactive in terms of helping us build a better product with more features for the same budget. She had a very good attitude towards us as a client, and towards the developers who were working on the project as well as the co-founders of the company. With them, we have had the least amount of problems with communication out of any software house I have ever worked with.

What did you find most impressive about them?

They don’t engage in projects they don’t believe in, and they put the most effort into the projects they believe in. I think they really liked our vision and that is why we decided to choose them. There was a huge alignment and passion for our project. It wasn’t just “we pay, and you do.” They had great engagement with the product because they believe in it. They were excited about Travelduck getting better and getting our first clients. Having those first successes was also a great success for them which I really liked.

Are there any areas they could improve?

We have been working together for years and we developed a great communication scheme. It is hard to say where they can improve because I see huge progress in their approach over all these years. I know many software houses, and this is still my best experience.

Do you have any advice for potential customers?

Be super open about your budget, your limitations, and who is going to be involved from the client’s perspective because they’re really flexible in the harder moments for businesses. Be open with them and be honest about the project and business goals. We were open about the business goals because they have the skills of delving deeper into your business and trying to understand it in order to provide better solutions. Ideamotive is a trustful partner and the more open you are, the better the results will be.

What evidence can you share that demonstrates the impact of the engagement? 

This smaller project has gone into a limited number of participants’’ hands. So we don’t have the success or engagement statistics that would be associated with a consumer launch. The designer did a lovely piece of work to ensure that it was accessible.

How did Ideamotive perform from a project management standpoint?

The product owner was responsible for organizing our stand-ups, getting the team aligned, translating our documentation and requirements, putting them into Jira, and writing tickets.

We also have a Slack channel, which really helps communication. We can ask questions and get responses immediately, and they can do the same. It feels more integrated and direct, which can be a concern when you’re outsourcing. We have strong, fluid communication with them.

What did you find most impressive about them?

We’ve established a really good relationship. They’ve given us the information on how things are going internally. We always know what they’re working on, what needs to be improved, and what they need from us. They’re very responsive, and I’ve never had to wait to hear from them. They actively seek feedback and have processes for that in place.

Are there any areas they could improve?

After our first project, we asked them to be more involved in QA. They took some feedback from our last project and took on more of the initial QA on this project. By the time it got to us, we were able to do the business acceptance testing rather than the QA, which was super helpful.

Do you have any advice for potential customers?

Clear and regular communication is important for all remote work. We had a good kickoff in the beginning. We walked through all of our user journeys, talked through it in detail with the designer, the engineer, and the product manager. That really helped to make sure that everyone was on the same page when we started.