IdeaInYou

BACKGROUND

Please describe your company and position.

I am the Executive of KN Digital

Describe what your company does in a single sentence.

Website development and maintenance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeaInYou to accomplish?

• To develop a comprehensive and user-friendly website with the potential to be upgraded to an eCommerce site in the future.

SOLUTION

How did you find IdeaInYou?

Online Search

Why did you select IdeaInYou over others?

• High ratings
• Pricing fit our budget

How many teammates from IdeaInYou were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Discovery Phase Documentation:

• Comprehensive project plan and roadmap.
• Identification of potential challenges and mitigation strategies.

Website Development:

• Fully functional, responsive website using JavaScript.
• Scalable design for future eCommerce upgrade.

Integration and Functionality Enhancements:

• Implementation of custom features and thorough testing for quality assurance.

Support and Collaboration:

• Ongoing communication and collaboration, with post-launch support and training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved User Engagement:

• Increased website traffic by 30% within the first three months.
• Higher average session duration and reduced bounce rate.

Enhanced Functionality and Performance:

• Faster page load times, reducing average load time by 30%.
• Smooth integration of new features, leading to a 20% increase in user interactions.

Scalability and Future-Proofing:

• Successfully developed a scalable architecture, allowing for easy future upgrades to an eCommerce platform.
• Positive feedback from stakeholders regarding the website's readiness for future enhancements.

Client Satisfaction:

• Positive client feedback on the seamless development process and effective communication.
• Achievement of all project milestones within the set timeline and budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timeliness: IdeaInYou demonstrated excellent project management skills, consistently delivering all items on time. They adhered to the established timeline, ensuring that each phase of the project was completed as scheduled. Milestones were met without delays, reflecting their commitment to punctuality and efficiency.
• Responsiveness to Needs: Throughout the project, IdeaInYou was highly responsive to our needs. They maintained open and effective communication, addressing any concerns or requests promptly. Our primary contact, Andril, was always available to provide updates, answer questions, and offer innovative solutions. This proactive approach ensured that our vision was realized exactly as we had envisioned.
• Adaptability and Support: IdeaInYou showcased adaptability by quickly adjusting to any changes or new requirements that arose during the project. Their support extended beyond just technical aspects; they provided valuable insights and recommendations that enhanced the overall functionality and user experience of our website. This comprehensive support and responsiveness were key factors in the project's success.

What was your primary form of communication with IdeaInYou?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of IdeaInYou was their personalized approach to each project. They took the time to deeply understand our goals and vision, tailoring their solutions to fit our specific needs. This customized approach ensured that the final product was perfectly aligned with our expectations.

Are there any areas for improvement or something IdeaInYou could have done differently?

While the overall communication was excellent, providing more detailed documentation throughout the development process could enhance transparency and ensure we are consistently informed about progress and technical specifics.

BACKGROUND

Please describe your company and position.

I am the Marketer of Elit-web

Describe what your company does in a single sentence.

Internet Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeaInYou to accomplish?

• Сustom design and functionalities
• Performance Optimization (fast loading time of the website)
• Building websites that can easily scale as business grows

SOLUTION

How did you find IdeaInYou?

Clutch Site

Why did you select IdeaInYou over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from IdeaInYou were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, we composed and dispatched a document outlining the collaborative tasks aimed at optimizing the website. Subsequently, we engaged in discussions covering various potential approaches to address technical issues, ultimately reaching a consensus and endorsing the final budget. The consultation phase was not only pleasant but also thorough, providing a clear roadmap that convinced us to initiate collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The user-centric approach taken by the IdeaInYou Company significantly improved the user experience. As a result, we observed increased user engagement, higher retention rates, and positive feedback from our clients and customers. The positive impact of the software solutions on user engagement, operational efficiency, and overall customer satisfaction translated into a measurable increase in revenue.
The return on investment (ROI) from the software development project was evident and aligned with our strategic business goals. These measurable outcomes underscore the success of our collaboration with the IdeaInYou Company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IdeaInYou consistently demonstrated a commitment to meeting deadlines. They effectively managed project timelines, ensuring that deliverables were completed on schedule. This punctuality played a crucial role in the success of our joint projects. Communication is a cornerstone of successful collaboration, and IdeaInYou excelled in this regard. Their team worked collaboratively with us to identify issues, discuss potential solutions, and implement effective resolutions.
IdeaInYou consistently demonstrated a client-centric approach. They were attentive to our specific needs and requirements, ensuring that the delivered solutions aligned with our objectives. In summary, our experience with the IdeaInYou project management has been commendable. We look forward to continuing our partnership and achieving further milestones together.

What was your primary form of communication with IdeaInYou?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

IdeaInYou consistently demonstrated a capacity for innovative thinking. They approached challenges with creative solutions, offering unique insights that added significant value to our projects. This ability to think outside the box contributed to the development of cutting-edge solutions.
In summary, what we found most impressive and unique about the IdeaInYou was their combination of innovative thinking, proactive problem-solving, collaborative approach, technical expertise, attention to detail, and transparent communication. These qualities set them apart as a reliable and valuable partner in our collaborative projects.

Are there any areas for improvement or something IdeaInYou could have done differently?

Can’t say. Everything went very well.

BACKGROUND

Please describe your company and your position there.

I'n a co-founder at bizZzdev marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IdeaInYou, and what were your goals?

During our cooperation, one of our clients noticed that their website has dropped dramatically in performance during the pandemic, due to using an outdated Magento 1 e-commerce platform. Magento 1 is no longer supported by Adobe and that means no more performance updates, not to mention major security red flags. Also, because the existing site wasn’t mobile-friendly we had issues with abandoned carts and mobile conversions.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've noticed that our website has dropped dramatically in performance during the pandemic, due to using an outdated Magento 1 e-commerce platform. Magento 1 is no longer supported by Adobe and that means no more performance updates, not to mention major security red flags. Also, because the existing site wasn’t mobile-friendly we had issues with abandoned carts and mobile conversions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've send the technical task and Maks had an already prepared research on our first kick-off meeting with approximate estimate that we've asked. On that meeting we discussed all the details and received the accurate estimation in a day or two. He showed me what exactly was required for me and what could be postponed. The consultation step was really nice, conctrete and smooth and the roadmap looked real so we started the cooperation. I'm in touch with Maks or their PM and they inform me about everything that was done every week. The main what I like about that team is that they understand my pain and I didn’t need to say smth anymore.

How many people from the vendor's team worked with you, and what were their positions?

We have an access to communicate with each person from the development team, there was two front-end developers, one backend, a QA specialist, a project manager and a talanted designer. We had regular meetings within software development and design streams. The most common point of a contact was a PM.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When we finished with migration I saw that website is faster. Definitely it's quality make the SEO rates a bit better and the client's journey on the website longer than before. We have about 40-50% more visitors and about 15-20% more sales. And the statistic is still growing.

Describe their project management style, including communication tools and timeliness.

We use Jira, Bitbucket, Notion: meeting notes, documentation, etc., Slack, weekly meetings, technical charts, Google Drive. When the project was started they decided to use sprints. It was kind of very effective.

What did you find most impressive or unique about this company?

The communication was with CEO/CTO of the company and we agreed the fixed price for the MVP and guys made it sooner than I expect. It attracted me even more to the IdeainYou, because I had the bad experience with IT teams in the past (it felt like they were delaying development to earn more).

Are there any areas for improvement or something they could have done differently?

Nothing to share

BACKGROUND

Please describe your company and your position there.

We are a Ukrainian eCommerce company selling vitamins and health supplements. I'm the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IdeaInYou, and what were your goals?

We have encountered many technical issues: slow website page loading speed, loss of orders and data, abandoned carts and an interface that is not user-friendly. We wanted IdeaInYou to redesign the eCommerce website, improve its performance and make it mobile-friendly meeting the tight deadline. We reviewed the initial requirements and decided to assign this task to one of the Magento developers.

SOLUTION

How did you select this vendor and what were the deciding factors?

My task was to find a vendor who would provide us with a quality solution for all technical problems and optimizations in the shortest possible period. My choice to seek help from IdeaInYou was based on my colleagues' previous experience, positive feedback about the company and the solution they were able to give us in a short deadline without delays or arrogant promises.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, we drafted and sent a document with the listed tasks for cooperation in order to optimise the website. We then discussed all possible options and ways of solving the technical problems and approved the final budget. After revising the website's tech stack and the requirements of the customer, we decided to move it to Magento 2 from Magento 1 to make it more performant, easily scalable and UX-focused.

I must emphasize that the IdeaInYou team consists of workers with great experience, expertise and professionalism. We kept in touch and received a progress report every week to keep track of the process and the outcome of the work.

How many people from the vendor's team worked with you, and what were their positions?

We had the opportunity to communicate with each member of the team involved in optimising the website (two front-end developers, one backend, a QA specialist, a project manager and a designer). We were able to make appointments and consult at any convenient time. However, we maintained more contact with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Finally, we separated the themes for mobile, web and desktop from each other, created stand-alone design solutions, improved the quality of our website and its speed was improved and made it more user-friendly. Consequently, it has boosted our SEO rankings and quantity of website visitors. As a result, we have about 27% more sales. And now we are continuing our cooperation with the purpose of increasing sales.

Describe their project management style, including communication tools and timeliness.

We use tools such as Jira, Bitbucket, Notion: meeting notes, documentation, etc., Slack, weekly meetings, technical charts, and Google Drive. It was very reasonable to use sprints when the project was started.

What did you find most impressive or unique about this company?

Easy and fast communication. A customised client management system. The team understands my needs, and we don't have to spend extra time discussing unnecessary details.  The work was done quickly and efficiently.

Are there any areas for improvement or something they could have done differently?

Nothing to share

BACKGROUND

Please describe your company and your position there.

I'm Managing Partner and we sell the Jewellery goods

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IdeaInYou, and what were your goals?

We already have a website on Magento, in one day I get the email from CEO of IdeaInYou, where he explained to me what I can implement in my store which helps to involve new users. I've already thought about developing configurator for our website and Maks suggest me and explain the process.

SOLUTION

How did you select this vendor and what were the deciding factors?

The expertise and understanding my business and customers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, we prepare store for migration, fix some bugs and migrate it to the latest version when the website was updated we added custom functionality.

How many people from the vendor's team worked with you, and what were their positions?

Account manager, CEO, PM and I guess 3 dvelopers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My average check was increased in 20% and the speed of the website was amazing

Describe their project management style, including communication tools and timeliness.

We managed everything on Click UP and had 2 meets in a week and it will be enough for me to get to know about stage and another

What did you find most impressive or unique about this company?

They are very transparent and client-oriented.

Are there any areas for improvement or something they could have done differently?

They always communicate with me very well but sometimes I thought that everything is developing very fast, but as result, I get a fully functional website and use it for 2 years without any issues and errors Recommend