I-Verve INC Client Reviews

Portfolio

Key clients:

Complete Framework Solutions, Flexible Open Source Customization, Custom E-Commerce Solutions, Sleek Web Designing Solutions, Versatile iPhone App Development, Interactive Flash/Animation Solutions, Application Development for Business, Breakthrough Web Development Solutions, Native as well as Cross Platform Apps using Xamarin, Meteor.JS, Filemaker, Angular.JS, Node.JS.

Ziggit Style, a Canadian lifestyle company gets ecommerce solutions

GainInBulk - Magento website development, customization and upgrade

WordPress: Travel Responsive Web Design Services in UAE

iOS 3D Game Application Design Service USA

Nature Love Blackberry App Development in Dubai

iOS Social Networking App Design and Development in USA

Android Social Networking App Development Service in USA

iOS Business Application Development Services

My Support Crew – Content management portal

SUMO LOUNGE – Online Ecommerce Store

SKINNY MS – HEALTH & FITNESS WORDPRESS WEBSITE

Nicdelmar- Online Boutique Store

LEGRE - Online retail website

SCHOOL LOCKERS- Online eCommerce Store

REI- Equipment eCommerce Store

Surf Dogz – eCommerce Website With WordPress

ITMI ¬– Wordpress Website for Travel and Tourism

EDUCATOR HUB: PHP WEB APPLICATION FOR EDUCATION

CLEAN SURROUNDING- eCommerce Store in OSCommerce

KOZOOM – Online Sport Accessories Store

HENRIS PROM – Online Retail Prom Dresses Store

Moneysworth - Insurance and Finance Website in Joomla

Insure Apple iPhone– A Complete Solution For iPhone OwnerNeeds

GREGORYMODE – Online Clothing Website

Figjam Fishing: Community Website Built-in Joomla

GOLFIO – Online eCommerce Store

TRABAJO- Jobs Searching Portal Developed With Core PHP

Orchard Entertainment - An Entertainment Website With Codeigniter

Exeltek – Electronics eCommerce Website

Motion Flowers – eCommerce Flower Website

Marc Joseph Newyork- eCommerce Store With POS Solution

IDATEUS- Dating and Social Website Build-in Boonex

Classic Auto Air Website Build-in PHP

Bunk Bed Buy- Online Furniture Store

METEOR ELECTRICAL- Online Electric Item Store

Ride in Black- Taxi Booking Website & App Developed in CodeIgniter

Cambridge Toys - Online Toy Store Built-in Oscommerce

ZOOMAX- Online Toy Store

Hire Car Sydney – Car Rental Services Provider Website Built In CodeIgniter

Handbag – Online Handbag Website Built-in NopCommerce

Indiabiz – Business Portal For Buyers and Sellers built in PHP

MyUrbanSky – Building Solution Provider Website Built In CakePHP

Diveraid – Coaching Mobile Application Built-in Android

Current Affairs App Build-in Android and iOS

Marshalls World of Sport Website built in ASP.Net

: Shift Manager Online – Employee Management Website Built-in Asp.net

AADC – Water and Electricity Application Built-in Android and iOS

Charity App – Charity Mobile App Built-in Android

Reaper Run – Game Application built in iOS

Klicklux – Social Networking Application Built-in IOS

GeoDate- Social Communication App Built in Android & iOS

Meteor Electrical – Ecommerce Electrical Store App Built-in Android and iOS

Reviews

Submit Review

Web Development

Sep 04, 2018

the project

Integration Development for Reservation System

"...major bugs are appearing right, left, and center after I was assured they were closed."

Web Development

Less than $10,000

May 2018 - Ongoing

0.5

Quality:

0.5

Schedule:

0.5

Cost:

0.5

Willing to refer:

0.5

Less than $10,000

May 2018 - Ongoing

Project summary:

I-Verve INC was contracted to develop and implement a custom reservation integration based on a briefing document and a nearly completed scope.

1-10 Employees

Brazil

S Olaf Loerz

Director, Atreides Ventures

Verified

the reviewer

Director, Atreides Ventures

S Olaf Loerz

Hospitality and Leisure

1-10 Employees

Brazil

Online Review

The client submitted this review online.

Verified

0.5

Quality:

0.5

Schedule:

0.5

Cost:

0.5

Willing to refer:

0.5

the review

"...major bugs are appearing right, left, and center after I was assured they were closed."

Sep 04, 2018

Feedback summary:

After a three-month delay and significant financial loss, the code is not yet reliable and the integration hasn’t been implemented. I-Verve INC hasn’t demonstrated an ability to either manage or patch major bugs, and their development process requires a more organized structure.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the director of Atreides Ventures. I have nearly 20 years of experience working in the technology sector, but I changed careers and started a bed and breakfast in Brazil, of which I’m the sole owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire I-Verve INC?

I needed to develop and integrate a custom reservation Widget by Planyo (online registration system) into the site.

What were your goals for this project?

I wanted the widget customized and integrated, according to specifications, within two months.

SOLUTION

How did you select this vendor?

I solicited bids via Upwork and their CTO contacted me directly.

Can you go into detail about the services they provided and the scope of the project?

The project was scoped and mostly designed, albeit not to 100%, which we told them in the briefing document. They did not provide any perceivable testing.

What was the team composition?

We worked with a project manager, a team lead, a senior developer, and a tester, who didn’t appear to be qualified.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They offered to deliver the reservation widget in three to four weeks but they surpassed that deadline by three weeks. Nearly three months later, I still don’t have stable code; major bugs are appearing right, left, and center after I was assured they were closed. This lack of perceivable testing or bug tracking has cost me over 80 hours of work, since testing was de facto delegated to me. These delays cost me an entire season of bookings (around $25,000).

How was project management arranged and how effective was it?

As far as I can tell, there was hardly any project management; they didn’t lay out paths or commit to dates for issues resolution.

Are there any areas where they can improve?

The need to constantly adhere to basic software engineering principles such as testing and gathering customer feedback on demos. It’s important that they introduce both a bug tracking tool and a project management system, which can guide clients along an agreed-upon timeline.

There were also discussions about what fell under our scope and what didn’t, but those are inevitable during development projects.

0.5

Overall Score It was miserable.

0.5 Scheduling

ON TIME / DEADLINES

They didn't schedule deliverables, milestones, or the like.

0.5 Cost

Value / within estimates

The outcome and length of this project has cost us dearly.

0.5 Quality

Service & deliverables

Bugs reemerged after they were supposed to be fixed.

0.5 NPS

Willing to refer

I'll warn everyone not to enter into business with them.

Web Development

Nov 08, 2017

the project

Web Dev and Continued Maintenance for Fashion Site

“I only have good things to say about them, and they are my favorite supplier to work with.”

Web Development

$10,000 to $49,999

Apr. 2016 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Apr. 2016 - Ongoing

Project summary:

Initially, i-Verve implemented a unique feature that allows users to order custom fashion pins online. The team continues to enhance and maintain the site, and they also handle search engine optimization.

1-10 Employees

Montreal, Canada

Moh Azab

President, Ziggit

Verified

the reviewer

President, Ziggit

Moh Azab

Retail

1-10 Employees

Montreal, Canada

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“I only have good things to say about them, and they are my favorite supplier to work with.”

Nov 08, 2017

Feedback summary:

They delivered the first feature within a week and at a cost-effective price, which led to a long-term engagement. i-Verve continues to excel in terms of quality, project management, and speed. Despite a 12-hour time difference, they make an effort to keep communication up-to-date.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner and president of Ziggit. We make fashion pins that don’t pierce or damage clothes. Our customers use our pins for self-expression. Aside from the usual letters and emojis, they have the option of putting in what they want through our website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with i-Verve INC?

I needed some web development and maintenance for my website, which was initially developed by a local company here in Montreal. However, they were not able to deliver on an important custom feature. It allows a customer to input something via our website so that I would receive the letters in the order they were entered. They had offered to fix it, but after 2 more months and for an additional cost.

SOLUTION

What was the scope of their involvement?

They were able to deliver the feature within a week. Since I really enjoyed working with them on that project, I gave them more work on the website. We ended up having a monthly contract, where a dedicated person from their team works 40 hours per week for my company. Aside from website maintenance, they’ve also built all kinds of landing pages and new functions. They essentially do everything for my website. It is built on Magento.

Currently, we have been working on a new concept landing page, which is near completion. I do the design, and they take care of the programming and the build. After I describe the functionality to them, they are able to implement it. In addition to all of that, they also take care of the SEO [search engine optimization] for my website.

What is the team dynamic?

I work with around 5 people, including the account manager.

How did you come to work with i-Verve INC?

I found them online while looking for other web development firms. I put out a feeler, they reached out to me, and we spoke about the project.

How much have you invested in them?

I have invested between $20,000–$25,000 over the last 1 ½ years.

What is the status of this engagement?

I started working with them in April of last year, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I only have good things to say about them, and they are my favorite supplier to work with, as working with them has been very good. The SEO results they got in 3 months are equivalent to results I have seen from other agencies in the span of a year.

How did i-Verve INC perform from a project management standpoint?

They are excellent. I am very happy with the speed and how inexpensive it is to work with them. Overall, they have been very consistent in their deliverables. There are times that a project might take a little longer than I would like, but this has happened in any field I have ever worked in. This is something that I wouldn’t deduct from their performance, as it happens to everyone.

We communicate through various ways, including phone, email, Skype, WhatsApp, and Basecamp. Even though we have a 12-hour time difference, the communication has been excellent. It is very back and forth, and I am updated daily. They are very good communicators, so I don’t have to chase them. They even offered to have my dedicated developer work during my office hours, but it isn’t a big deal for me that he is up at the same time. We are still able to communicate for a few hours every day.

What did you find most impressive about them?

They are nice people to work with. They deliver, and their performance is really above par compared to everyone else.

Do you have any advice for potential customers?

A lot of people might feel more comfortable working with a local company. However, I think they deserve a chance because they do a really good job.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Oct 05, 2017

the project

Magento Web Dev for Cabinet Manufacturer & Designer

“If I contact them with any kind of issue, it’s fixed almost immediately.”

Web Development

Less than $10,000

Sept. 2016 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Sept. 2016 - Ongoing

Project summary:

i-Verve built an e-commerce Magento website featuring thousands of different items. They designed the layout, functionality, and did custom coding in some areas, including a feature to save the cart items.

Entrepreneur

Pennsylvania

Owner, Cabinet Designer

Verified

the reviewer

Owner, Cabinet Designer

Design

Entrepreneur

Pennsylvania

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“If I contact them with any kind of issue, it’s fixed almost immediately.”

Oct 05, 2017

Feedback summary:

Despite some issues keeping up with Magento updates, the site was completed to a high standard and within a very reasonable budget. The team is patient, professional, and technically sound, working well under pressure and continuing to provide website support as needed.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a designer who sells cabinets. I’m the owner and sole employee of the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with i-Verve INC?

I needed to build an online cabinet sales site. I worked with another company from the U.S. and had a different site built side-by-side with the one from i-Verve. Since I had never outsourced anything, I spent double the money to get two sites done. I would never, under any circumstances, recommend the American company.

SOLUTION

What was the scope of their involvement?

i-Verve built my Magento site from scratch. The platform only provides so much in terms of functionality, so they designed its layout and aesthetics and performed custom coding in some places. When I sent i-Verve the information about what I needed (including inspiration photos from other sites), they asked me a few questions, disappeared for a few days, and came back with the work done. We did this several times in order to provide a basic idea of what I was looking for. When they came back, I was happy and didn’t have to make any changes.

Cabinets are hard to list; there are 4,000 to 5,000 skews on my website and many different styles and selections for each style. One of the site’s features is the “Save Cart” function. When people come to the site, they might load up a cart with $7,000 or $8,000, or 85 parts in order to get a quote, so that function was critical.

When I started the project, Magento was moving from the 1.9 version to 2.0. We started with 2.0, and, within a few weeks, they came out with 2.1. The platform and functionality changed from version to version. When this happened, they fixed it for free.

What is the team dynamic?

There were two or three people working on the project at any one time.

How did you come to work with i-Verve INC?

I received quotes from five or six different U.S. companies, as well as a few Indian ones, and talked to each one before starting the project.

How much have you invested with them?

The cost of their work was $6,500. I had other quotes of up to $40,000.

What is the status of this engagement?

I started the initial conversation with i-Verve at the end of September 2016 and the work began in early December. The collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I use the website more as advertising, and for convenience, since I can load someone’s order into it and process it that way. The amount of legwork and processing I have to do for an order has been cut in half, at least.

Users haven’t really commented on it, other than to say that it’s easier to use than most sites. The site is easy to figure out and logical. Instead of being divided into categories and subcategories, one page has every skew for every style. Instead of having to switch pages, it’s easier to just roll 250 skews.

How did i-Verve INC perform from a project management standpoint?

Most day-to-day communication is done over Basecamp, and anything that requires direct communication with the developer or the sales manager is done over Skype. I receive email notifications for new posts on the platform so I can provide feedback and approve the work.

I have a military style of working, and they’ve been patient, never losing their cool or buckling, no matter how much weight I put on the team. If I contact them with any kind of issue, it’s fixed almost immediately. They always seemed to find the time to keep me happy.

Anytime I was given a timeline, other than the overall one, it was either on or ahead of schedule. There was a delay due to the Magento updates, but they were actually ahead of schedule on creating CSV forms and other items. The project had to wait due to issues with the BluePay payment processing module, which was incompatible with the new Magento version. We had to wait for BluePay to update their code for Magento 2.0.

What did you find most impressive about them?

The U.S. company I worked with completely ripped me off, left me with a site that doesn’t work, for the same amount of money, and actually tried to copy things from the site built by i-Verve. i-Verve is simply better at coding and getting things done.

I have no issue with shouting at someone if there’s an issue, and I have done that with them. They never lost their cool, and never shouted back. Their patience and professionalism are off the charts. They want to get the project done, and are very concerned about the client’s opinion. They are service and satisfaction-oriented.

I can’t say enough good things about them, though it wasn’t like this from the beginning. Halfway through the project, every conversation was a war due to the Magento update issues. It completely threw the team off their game and threw me off schedule. However, they put their heads down, worked through it, and got it done.

Are there any areas they could improve?

Now that I’ve worked on these sites myself and realize what it takes, I have no negative comments to make. I have called their principal and admitted that I was wrong to shout at them. They had the issue fixed a week later without one foul word, without fighting back, or anything.

Do you have any advice for future clients of theirs?

For anyone building a website, it’s important to do your homework. These are tough systems to build, with many intricacies and nuances which can make it or break it. i-Verve will steer you in the right direction since they know what they’re talking about.

5.0

Overall Score They answered the phone when they knew I was angry, which takes guts and professionalism.

5.0 Scheduling

ON TIME / DEADLINES

I had a 6.5-week timeline and went well beyond it, but it was due to the Magento software.

5.0 Cost

Value / within estimates

I spent the same amount of money on a website from a domestic company, which doesn’t work.

5.0 Quality

Service & deliverables

They gave me what I asked for, without any issue. I don’t have any wants on the website.

5.0 NPS

Willing to refer

I have recommended them twice, and I plan to use them again.

Web Development

Oct 31, 2018

the project

E-Commerce Site for Bespoke Guitar Manufacturer

“They delivered exactly what I wanted with no issues.”

Web Development

Less than $10,000

July - Aug. 2017

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

July - Aug. 2017

Project summary:

I-Verve INC developed a fully functional e-commerce website featuring high-end guitars.

1-10 Employees

Grantham, New Hampshire

Jeff Figley

Owner, King Blossom Guitars

Verified

the reviewer

Owner, King Blossom Guitars

Jeff Figley

Music

1-10 Employees

Grantham, New Hampshire

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They delivered exactly what I wanted with no issues.”

Oct 31, 2018

Feedback summary:

I-Verve INC accurately translated requirements into an attractive and flawless website. They excelled in project management and communication.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own a manufacturer of custom electric guitars.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire I-Verve INC?

I hired them to build a professional and functional website that reflected the image of our high-end products.

SOLUTION

How did you select this vendor?

I selected them based on their pricing, creative ability, responsiveness.

Can you go into detail about the services they provided and the scope of the project?

I-Verve INC provided complete website development, integrating shipping and other e-commerce functionality.

What was the team composition?

I worked with the owner of I-Verve INC as well as a project manager and code warrior.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The finished website projects the image we want to present.

How was project management arranged and how effective was it?

They delivered on time and within the budget. They managed the project through their web portal. I would log in with my input and feedback, and I would see the changes reflected the next day.

What did you find most impressive about this company?

I was impressed with their responsiveness. Plus, they were more up to speed on the latest WordPress capabilities than I was.

Are there any areas where they can improve?

They can still improve their creative input, although I'll give them more creative liberty for an update.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

It was quite fair for what I received. I spent the same money previously for a lot less.

5.0 Quality

Service & deliverables

They delivered exactly what I wanted with no issues.

5.0 NPS

Contact

Creative Designers and Rockstar Developers

headquarters

other locations

Focus

Portfolio

Ziggit Style, a Canadian lifestyle company gets ecommerce solutions

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iOS 3D Game Application Design Service USA

Nature Love Blackberry App Development in Dubai

iOS Social Networking App Design and Development in USA

Android Social Networking App Development Service in USA

iOS Business Application Development Services

My Support Crew – Content management portal

SUMO LOUNGE – Online Ecommerce Store

SKINNY MS – HEALTH & FITNESS WORDPRESS WEBSITE

Nicdelmar- Online Boutique Store

LEGRE - Online retail website

SCHOOL LOCKERS- Online eCommerce Store

REI- Equipment eCommerce Store

Surf Dogz – eCommerce Website With WordPress

ITMI ¬– Wordpress Website for Travel and Tourism

EDUCATOR HUB: PHP WEB APPLICATION FOR EDUCATION

CLEAN SURROUNDING- eCommerce Store in OSCommerce

KOZOOM – Online Sport Accessories Store

HENRIS PROM – Online Retail Prom Dresses Store

Moneysworth - Insurance and Finance Website in Joomla

Insure Apple iPhone– A Complete Solution For iPhone OwnerNeeds

GREGORYMODE – Online Clothing Website

Figjam Fishing: Community Website Built-in Joomla

GOLFIO – Online eCommerce Store

TRABAJO- Jobs Searching Portal Developed With Core PHP

Orchard Entertainment - An Entertainment Website With Codeigniter

Exeltek – Electronics eCommerce Website

Motion Flowers – eCommerce Flower Website

Marc Joseph Newyork- eCommerce Store With POS Solution

IDATEUS- Dating and Social Website Build-in Boonex

Classic Auto Air Website Build-in PHP

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METEOR ELECTRICAL- Online Electric Item Store

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ZOOMAX- Online Toy Store

Hire Car Sydney – Car Rental Services Provider Website Built In CodeIgniter

Handbag – Online Handbag Website Built-in NopCommerce

Indiabiz – Business Portal For Buyers and Sellers built in PHP

MyUrbanSky – Building Solution Provider Website Built In CakePHP

Diveraid – Coaching Mobile Application Built-in Android

Current Affairs App Build-in Android and iOS

Marshalls World of Sport Website built in ASP.Net

: Shift Manager Online – Employee Management Website Built-in Asp.net

AADC – Water and Electricity Application Built-in Android and iOS

Charity App – Charity Mobile App Built-in Android

Reaper Run – Game Application built in iOS

Klicklux – Social Networking Application Built-in IOS

GeoDate- Social Communication App Built in Android & iOS

Meteor Electrical – Ecommerce Electrical Store App Built-in Android and iOS

Reviews

Reviews

the project

Integration Development for Reservation System

the reviewer

the review

Sep 04, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Web Dev and Continued Maintenance for Fashion Site

the reviewer

the review

Nov 08, 2017

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer