Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
It paid for itself because I’ve generated enough business, thanks to the new site, to fully cover everything that I paid for it. It still brings in new clients, unfortunately not every day, but pretty much a couple of clients each month.
How did Hyperion perform from a project management standpoint?
Good. Hyperion communicated regularly. They were responsive to what I asked them to do. They were very helpful. Actually, what I really appreciated is that after the project ended, a couple of months later, I had a security issue with the website, which is not because of them but because of something I didn’t do on the server side. They were extremely helpful and they helped to fix it. They didn’t charge anything for that. They considered that a part of the customer support that they would provide still as part of the service.
What did you find most impressive about Hyperion?
I’d say no nonsense, which is good. Hyperion is straightforward and competent. I can say that honestly because I was happy with their work. These are probably words that every company would like to hear.
Are there any areas Hyperion could improve?
The project was just very smooth. I don’t think there’s anything to take issue with.