What evidence can you share that demonstrates the impact of the engagement?
The quality of code is very good. Overall, the feeling and process are very professional and polished. I find Humancrafted likable, flexible, and enjoyable to work with. We haven’t had any issues so far.
How did Humancrafted perform from a project management standpoint?
Humancrafted is self-sufficient when it comes to project management. They communicate what they need, and we never have to babysit them. Per their suggestion, we use GitHub to keep our project management and code in the same place. We work in agile, and I don’t watch them on a granular level; I trust them to get the work done, and they’ve never missed a deadline.
What did you find most impressive about them?
I can’t think of anything massively noteworthy, but I do find Humancrafted’s model of rotational developers interesting. For example, up until last week, we were working with one developer on the frontend side of things. Since then, another developer came in and is building out the backend. They give us the flexibility of freelancers with the security and resource depth of a larger organization.
Are there any areas they could improve?
Not, nothing springs to mind right now.
Any advice for potential customers?
We had two options when it comes to pricing and project management: first, we’d pay them for time and materials and manage the project ourselves as if the developers were a part of our team; second, we’d pay them a more expensive fixed price, but the onus would be on them to deliver what they promise.
A fixed price worked better for our budget and purposes, so we went with that. You can decide which one you want, but you do need to pick one; they aren’t flexible in adapting these models.