htss

BACKGROUND

Introduce your business and what you do there.

I'm the supply chain manager for a pharmaceuticals company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with High-Tech Systems & Software?

We reached out to High-Tech Systems & Software to develop our internal ERP system.

SOLUTION

What was the scope of their involvement?

High-Tech Systems & Software developed our internal ERP system, which includes our warehouse and financial systems. The platform tracks and manages all products in stock, as well as invoicing and documentation associated with products and customers. 

What is the team composition? 

In the beginning, we worked with a team of about five people, but now just a few people maintain the system. 

How did you come to work with High-Tech Systems & Software?

Another distributor in our industry in Romania has worked with them, so we decided to reach out to them based on their expertise. 

What is the status of this engagement?

We've been working with them since October 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

High-Tech Systems & Software quickly delivered a high-quality platform that's met our needs very well.

How did High-Tech Systems & Software perform from a project management standpoint?

They work with a sense of urgency and provide a high level of customer support. They're very responsive and have a lot of experience.

What did you find most impressive about them?

They bring the right skills to the table: They not only have expertise in building ERP platforms but also in creating them for companies in the pharmaceutical industry. 

Are there any areas they could improve?

I don't have any complaints.