Custom software development company / IoT, AR, VR

HQSoftware was created by people who faced the same problems you are facing today: shortage of developers, limited budgets and bad offshoring options. So, we built the company we wish we could have partnered years ago, but lost investment and time trying to find the right one.

Along the way we have learnt to be an efficient medium-sized team: we focus on quality, not “growing big”; we hire not just professionals - but motivated, open-minded personalities; we meet customers and prefer to have foot on the ground – not virtual relations; we sell not hours of development - but offer solutions. In short, we’re passionate about software development, alert to context, and focused on results.

We provide: 

  • custom software development
  • web applications development
  • mobile applications development
  • legacy applications modernization
  • software customization and integration

Our team gained special competencies in building Internet of Things solutions. We do any development above low-level programming for hardware:

  • high-level programming for devices and sensors
  • technology consulting
  • custom software for gateways
  • data analysis
  • UI/UX design
  • web and mobile full-cycle application development
  • third-party integrations
  • post-project maintenance and enhancement

Do you have numerous projects and are looking for a long-term partner? Setup a full-service software development center with HQSoftware. Get a free quote at team (at) hqsoftwarelab.com

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2001
Show all +
Tallinn, Estonia
headquarters
other locations

Portfolio

Key clients: 

Skoda, Bell, Sega, HTC, BBC, World Health Organization. We enjoy building long-term relations with our customers and with many of them cooperate for 5-7 years. HQSoftware follows the latest technology trends for you to utilize our knowledge while creating complex Internet of Things solutions, E-learning solutions, AR and VR applications, and more.

IoT: Mobile App for Smart Buildings and Yachts Management

It is native Android app that extends core offering of the customer– a European company which develops complex, customizable systems for managing various connected devices in a smart building or on a smart yacht.

HQSoftware’s IoT experts pulled together to take up this challenge, which also included working with the customer’s proprietary protocol in remoteness from the real devices, bringing a degree of uncertainty to the development process. 

HIGHLIGHTS

  • A native IoT mobile app for automated management of connected devices in a building or on a yacht
  • An intuitive, highly customizable user interface allowing to control lighting, climate, video surveillance, energy consumption and more

 

 

IoT: Multisensor Network Management Solution for Automotive Manufacturers

HQSoftware developed a system for managing a network of connected smart sensors that would collect, process and measure a wealth of data from vehicles and vehicle components under simulated road-driving conditions.

The project team was challenged to create a multisensor environment with limited CPU and RAM resources while staying compliant with the industry’s high testing standards.

 

HIGHLIGHTS

  • Data collection from a range of smart sensors installed in a vehicle test lab.
  • Data processing and visualization on devices and on the cloud server.
  • Development for a limited-resource environment (i.e. devices with low CPU and RAM resources).

Augmented Reality App

The Customer turned to HQSoftware to develop a cross-platform mobile app that would allow for on-site maintenance of complex industrial equipment without the help of experts. As the tool was to create and play back interactive repair and service guides with augmented reality, the project team faced the challenge of ensuring image recognition with unmatched precision.

HIGHLIGHTS:

  • Cross-platform mobile app with augmented reality to help maintain complex industrial equipment without training
  • Creation of interactive, visualized maintenance and repair manuals
  • Precise image recognition with the help of Metaio
  • Use of dynamic 3D objects

 

 

Simulating Distorted Visuals of a Drunk Driver with a Real-Time Streaming to Virtual Reality Glasses

An application simulates visual distortions of an intoxicated driver. It features five major visual distortion filters (latency vision, swirl, blur, vignette, and double vision) and their combinations. The solution allows real-time streaming to glasses of virtual reality, and is compatible with Google Cardboard and Samsung Gear VR.

Weather Forecast System

Synop is a new generation weather information system which forecasts and displays real-time meteo data for professional customers in Russia. It uses predictive maintenance, inventory management, and geolocation features while providing first-hand real-time weather information.The portal is a global IT solution that improves business efficiency and safety, allows making better decisions.

Online Golf Course Reservation System

A company that owns an online tee-time reservation service commissioned HQSoftware to retool the system and unlock a better user experience for the customer, courses and golfers. The main challenge was to work with the unfamiliar APIs and poorly structured code. Though already in use, the system provided slow performance and at times uneasy user interface, which, coupled with a lack of several business-critical features, significantly reduced the customer’s ability to monetize the service.

Entertainment Application for Air Travelers, On and Off Board

The goal of the project was to create a system that would allow those traveling on medium-haul flights to enjoy live TV programs, video on demand (VOD), hotel booking, car reservations, weather forecasts and many more – on board a plane, at the airport and in the city.

The solution enables the BYOD approach, where users can connect to the customer’s Wi-Fi spots located on board, at the airport and in the place of destination with their own devices running either on iOS or Android. 

 

HIGHLIGHTS

  • Based on the customer’s proprietary Wi-Fi network
  • Providing licensed media content, including live TV
  • Serving as an ad-publishing platform for advertisers
  • An integrated, multifunctional entertainment application for those traveling on medium-haul flights
  • Available to users before, during and after the flight both on mobile and on the web

 

 

 

 

App that Gamifies Relationships of Couples

The customer turned to HQSoftware as they set out to create a mobile app that would add a spark to relationships by gamifying couples’ household routines. HQSoftware’s team was to translate the customer’s elaborate concept into an engaging, intuitive and secure OS application worth earning an estimated base of 100,000 users.

Highlights:

  • A Cordova app for iOS sustaining 100,000 users
  • Featuring invite-only registration
  • Working online and offline

Mobile Assistant for Automotive Test Lab Management

HQSoftware was commissioned to develop a cross-platform mobile solution to help automotive test lab technicians simultaneously perform a range of time-critical vehicle tests on multiple test stands. As automotive testing implies a great number of vehicles coming and going from a lab continuously under strict schedules and scenarios, an easy-to-use interface was instrumental in ensuring flawless performance of lab staff at all times.  

HIGHLIGHTS

  • Cross-platform Cordova app
  • Automated management of multiple ongoing and upcoming test tasks 

IoT: Remote Network Management of Connected Devices

The customer came up with an idea to create a scalable and modular solution that would allow remote network management of connected devices in a variety of areas, be it smart homes, cities, plants or others applicable. The main challenge was to provide seamless data exchange in a highly dynamic mesh network of devices with limited CPU and RAM resources.

Highlights

  • Remote mesh network management of geographically distributed devices
  • Scalable system applicable to connected devices of any number and type
  • Collection, processing and visualization of real-time and meta data

System in Use: Mobile App for Smart Lighting Management

The project team developed a cross-platform Cordova mobile app to manage a Wi-Fi network of light bulbs in a building, apartment or city.

School Donation System

All for Schools (AFS) is a new online shopping & savings platform that transforms everyday actions into contributions that benefit the user’s school. The project helps schools raise incremental funds in an easy and enjoyable way. Main focus was on integration with payment systems, and money transfer as well as substantial reporting and statistics. API for third-party integration was made with: Amazon, Groupon, Macys, Best Buy, Walmart, Nordstrom, etc. Social integration—an integral part of the project—was made with: Twitter, Facebook, Google plus, and Pinterest.

Tradebel - e-commerce platform

Development of the e-commerce platform was initiated by UNDP to promote  export of Belarusian companies. The project was done under supervision of external consultant. 

Our challenge as HQSoftware was to create a full cycle development (design, .NET, front-end, QA) of e-commerce platform that will:

  • effectively display goods and services to potential customers;
  • introduce extensive e-marketing techniques;
  • have user-friendly interface and content management instruments for the representatives of all target groups.

 

 

Skoda Customer Service App

To improve quality of service and convenience for customers, Skoda authorized car dealer in Belarus decided to develop a mobile web application. The project aimed at increasing attractiveness of provided services in order to gain new and retain old customers.

Application provides information about cars' status to corporate clients and individuals, gives the possibility to get feedback form representatives of  the car dealer, browse helpful information regarding car accidents, insurance, etc.

RTB platform

Real-Time Bidding System was developed to meet business objectives of the customer. It aggregates large database of internet users with over 2,000 profiling criteria and allows flexible targeting and price management of advertising flows. The challenge was to develop SSP (sell-side platform), DSP (demand-side platform) and DMP (data management platform) systems, UI/UX design.

GIS Australia

HQSoftware has developed a GIS system that was both convenient, and able to quickly search for defibrillator locations throughout a Australia. The project as community service was initiated by ALSCO. It helps to find allocation of portable defibrillators that can save lives in the case of a sudden heart attack, which is the number one cause of death in Australia.

Reviews

Sort by

Software Development for Auditing Firm

"The quality of the developers and the consistency of our core team has been above and beyond what was required."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sep. 2015 - Ongoing
Project summary: 

HQSoftware developed a new accounting platform using HTML technology to advance existing functionality and scalability.

The Reviewer
 
51-200 employees
 
Sydney, Australia Area
Head of Technology, Auditing Firm
 
Verified
The Review
Feedback summary: 

HQSoftware successfully completed the platform, which performs great. The code quality is top notch. They are flexible, professional, reliable and very knowledgeable.

BACKGROUND

Introduce your business and what you do there.

We are an Australian-based superannuation audit firm specializing in retirement funds. Our company size is around 50 staff and we have offices in Australia and Sri Lanka. We are the second-largest company of our type in the Australian market. I am the director of operations for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HQSoftware?

We have built a cloud-based superannuation audit software which streamlines and automates the process. Up until now, it has been used in our internal business, but we are planning to market the software.

SOLUTION

What was the scope of their involvement?

Our tool was initially developed by another firm. HQSoftware provided coding services, taking our business specifications and redesigning the platform on HTML5. The development was brought to a much higher level of quality. HQSoftware also has built and continue to build new modules for the platform from scratch. The team has worked out a technical strategy, creating a development plan for making the software white label ready. This included creating the server infrastructure that allowed us to house the software.

How did you come to work with HQSoftware?

HQSoftware was referred to us by an Australian technology partner who had used them in previous development projects.

How much have you invested with HQSoftware?

The average cost of HQSoftware's services is $20,000 per month.

What is the status of this engagement?

We started working with HQSoftware a year and a half ago. The project is ongoing. We are planning to take the platform to market, so we will have continual iterations for its improvement.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The project has been completely successful. I couldn't be happier. The quality of the developers and the consistency of our core team has been above and beyond what was required.We do not engage HQSoftware to provide QA, so testing is done internally. Because we're involved in that process, it's not relevant for me to mention the bug count. Compared to our previous developer, the quality of the code has improved. HQSoftware has had to start with a hard base, but they worked out strategies for ensuring that the quality would get better as we went along.

How did HQSoftware perform from a project management standpoint?

HQSoftware's project manager and 2 of our developers have been working with us since the project was started. The staff turnover is very low, which I personally find reassuring. Since the work is very complicated, I don't want to have to pay for training new people.

What did you find most impressive about HQSoftware?

HQSoftware is a part of our business. I haven't worked with a project manager as good as the one from HQSoftware. I feel that they are personally invested in the project, which is great. We don't want people who will simply write the code and hand it over. The work is very complicated, but HQSoftware's understands what we want and how we want it. We have developed a relationship by which HQSoftware knows what to do without even asking. The project management side of things is top-notch.

Are there any areas HQSoftware could improve?

Our company is based in Australia, while I work from America. Working through these time zones can be a bit difficult, but this is not something that HQSoftware can improve. There's nothing negative I could say about them. We've had issues at 10 PM on HQSoftware's time, but we could reach 2 developers online and fix the problem.

What tips or recommendations could you share that might increase the likelihood of success with HQSoftware?

Clients should work with HQSoftware as if they were part of the team, giving them as much knowledge and exposure as possible. We always get the best out of people if they're made to feel that they're adding value.

5.0
Overall Score The quality of the work and of our core team is fantastic. I couldn't be happier with the work we've gotten for the money.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    HQSoftware mostly meets deadlines. The only exceptions occur when there is a new developer on the team. The core developers have been there from the start, but 1 position has had a few changes.
  • 5.0 Cost
    Value / within estimates
    We've been within budget every month. If we needed to reduce the expense at a particular time, HQSoftware adjusted accordingly.
  • 5.0 Quality
    Service & deliverables
    HQSoftware delivered everything above our expectations. The only reason for deducting half a point is the lack of QA.
  • 5.0 NPS
    Willing to refer
    I've worked with different developers over the years and can see what can be gotten for the money.

Lodging Booking Platform Development for Software Company

"Communication was very important for us, and HQSoftware was very proactive and straightforward."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2015 - Ongoing
Project summary: 

HQSoftware developed the website and mobile app of an Airbnb-like booking system for a development company that needed to outsource work in order to decrease project cost and increase development capabilities. 

The Reviewer
 
1-10 Employees
 
Tallinn, Estonia
CEO, Software Development Company
 
Verified
The Review
Feedback summary: 

The project was completed on time and on budget. HQSoftware great communication and project management were highlighted. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software company. We provide various software development and software projects management services for clients worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HQSoftware?

We had a large-scale project that exceeded our capacities. We also had a strict budget, so we were looking for an offshore dedicated team in order to have more flexibility with our resources. Our goal was to find a long-term partner to balance resources during peak times. Reasonable pricing was an important point. 

SOLUTION

What was the scope of their involvement?

The plan was to start out with the development of a booking engine for one of our customers and involve them with other projects as needed. The project we started out with was a booking system similar to Airbnb. HQSoftware developed the system from scratch, including the web platform and mobile application. They worked as a full-cycle team and were in charge of all stages, from business analysis to testing and delivery. HQSoftware also provides maintenance and support. From time to time, we ask them to implement new features. The core team from HQSoftware consisted of 7 developers. We were directly involved in the selection process.

How did you come to work with HQSoftware?

During our selection process, we contacted 11 companies from different countries. HQSoftware turned out to be the most suitable based on their technological background. We also liked their approach to communicating with us.

How much have you invested with HQSoftware?

The overall project budget was over $350,000.

What is the status of this engagement?

We have worked with HQSoftware for more than a year. At the moment, we are still working on the project.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The biggest achievement was that we managed to decrease development costs, thanks to our collaboration with HQSoftware. We had a successful preliminary launch a while ago and we got extremely positive feedback for that project.

How did HQSoftware perform from a project management standpoint?

Even though HQSoftware handled project management, we could easily track progress and adjust as needed. They always stayed within the specified budget and I always got responses to my questions. Communication was very important for us, and HQSoftware was very proactive and straightforward. They would always warn us about any changes beforehand. Moreover, they proactively informed me about possible risks and suggested mitigation measures. We had very clear management workflow setup and I was always kept in the loop of everything that was going on. They were very agile and successfully handled any changed requirements. They were also very good at project estimation. For any additional features, they could quickly come up with an estimate. Basically, we were always on time with project deliverables.

What did you find most impressive about HQSoftware?

I was especially impressed by how HQSoftware managed urgent issues. Typically, they were resolved within a few hours.

Are there any areas HQSoftware could improve?

None that I can think of at the moment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Booking Platform Development for Golf Company

"HQSoftware were flexible and let me dictate the terms depending on what would make sense."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jan. - July 2016
Project summary: 

HQSoftware developed a PHP web-based app that allows users to book tee times at golf courses. 

The Reviewer
 
Small Business
 
Philadelphia Metro Area
Owner, OneTee
 
Verified
The Review
Feedback summary: 

Users have booked about 6,500 reservations year to date, resulting in $500,000 in revenue. HQSoftware's understanding of the necessary technology and their quick and efficient communication made this project successful.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of OneTee, an online reservation system for golf courses. Basically, we integrate with the golf course’s local tee sheet or their central reservations system. We take their available inventory, which are tee times, and put them online. The system self-manages from there. Our system allows customers to make reservations, book tee times, and pay for them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HQSoftware?

I work for a company that owns and operates 5 golf courses. Most of the tee sheets that we have are low-tech and they’re local. We didn’t have the option to put tee sheets online. There were other companies out there that can do what we needed, but they charge an arm and a leg. I did hire a few developers before. Some worked out, some didn’t. I started with 2 developers before HQ. One was a single developer. We worked for a couple months but that really never panned out. Then I went with a team, another company called DataArt. DataArt helped us build the initial project. We ran that for about 6 months, but it really wasn’t up to speed or up to what I wanted.

SOLUTION

What was the scope of their involvement?

Another company did the initial designs, development, and hosting. When we worked with HQ, we got in a little deeper with the development. We asked them to optimize the way that tee times are grabbed and how it reads or integrates with the API from the local tee sheet. HQSoftware really optimized it so it was a lot quicker. The UI/UX was a lot better. Then we added features that we wanted from the beginning but either didn’t have the money or we didn’t prioritize them at that time. PHP was used. It’s all web-based; there are no native apps yet. That’s something we’ll be working on next year.

How did you come to work with HQSoftware?

I decided to look for a team because we needed everything from the ground up, from the design to development. I started locally and I interviewed a couple of companies. One of the companies that did not make the cut had a girl that I really liked. She ended up moving to HQSoftware. When it was time to start up the rebuild this year, I contacted her. She said she’s with this new company, so I checked them out. That’s how I found them. After a few meetings, I chose HQSoftware.

How much have you invested with HQSoftware?

We spent $35,000 in total.

What is the status of this engagement?

The project started in January 2016 and ended in July 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Year to date, since we’ve been with HQ, we’ve booked about 6,500 reservations. Right now, that’s $500,000 in revenue for 5 golf courses.

How did HQSoftware perform from a project management standpoint?

That was one of the best parts. The project manager, Angelina, really had a great understanding of the technology side. Her team responded to our requests quickly and efficiently. She was always getting back to me. We’re on an East Coast time zone here; she’s 6, 7 hours ahead. She’d be available till mid-afternoon our time, which was almost midnight her time. She was always able to wrap our conversations up and put them into a timeline. She organized and kept everything on task. She was one of the best parts of working with HQSmart.

What did you find most impressive about HQSoftware?

They’re a smaller shop. I liked how they were able to work with me about our payment schedule. HQSoftware were flexible and let me dictate the terms depending on what would make sense. We could do it bi-weekly. If I wanted to wrap it up after 40 hours, 80 hours’ worth of work, we could make payments then. I think that came down from the owner who made it possible for us to work with him.

Are there any areas HQSoftware could improve?

No, I was pretty happy with them. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Enterprise Software Development for Cloud Startup

"I’ve worked with a few outsourcing companies, and I think HQSoftware are very responsive and they provide unusual high level of constructive feedback."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Early 2016 - Ongoing
Project summary: 

HQSoftware supplements their client's development team by providing PHP development support for a cloud platform.

The Reviewer
 
1-10 Employees
 
Hørsholm, Denmark
Erik Maltby
Founder, Benelizer
 
Verified
The Review
Feedback summary: 

The ongoing project remained on time and on budget. HQSoftware's willingness to offer advice and feedback throughout the project was highlighted as a strength. 

BACKGROUND

Please describe your organization.

Benelizer is a startup company. What we do is a cloud-based service visualizing for companies the project portfolio they have ongoing, and it stresses which initiatives to best support to best achieve their strategy.

What is your position?

I’m the founder and CTO of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with HQSoftware?

It’s a startup company, and we basically developed the cloud service from scratch. We needed a partner that could complement our own resources with development resources.

SOLUTION

Please describe the scope of their involvement in greater detail.

They do PHP development for the cloud service for us.

How did you come to work with HQSoftware?

It was a classic internet Google search for partners, and it took us about three weeks to identify a partner that responded well and who seemed to have the capability and the quality of the services we needed. It was poking around for a few weeks and then deciding on which potential outsourcing provider to go with.

Could you provide a sense of the size of this initiative in financial terms?

The cost they bill us is about $6,000 to $10,000 per month. Actually, we plan on a long-term relationship, so it will be on an annual ongoing basis. We expect to continue the relationship at that sort of level. So far it’s roughly about $25,000.

What is the status of this engagement?

We started working in February or March, so it’s about six months now.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The way we work is that we have an agile development process, so we have deliverables every week. The projects are relatively small, so it’s like a chain of projects. So far they have delivered I think four or five major deliveries, which have all been on time, on budget, and in very good quality and a good dialogue in the process.

How did HQSoftware perform from a project management standpoint?

Actually I wouldn’t comment too much on that because the project size is so small that no classic project management was required. They have managed the scope, and the specifications, and the deliverable delivery just fine, but the project size is not so big so you can really evaluate their capabilities in terms of project management from the work we have done with them.

What distinguishes HQSoftware from other providers?

I’ve worked with a few outsourcing companies, and I think HQSoftware are very responsive and they provide unusually high level of constructive feedback. We have a specification; they may come up with some idea on how to improve it, which is much appreciated. I think that’s a bit of a differentiator to many other outsourcing companies.

Is there anything HQSoftware could have improved or done differently?

No, I couldn’t really think of anything at this point.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Web Development Projects for Digital Agency

"Working with HQSoftware has been amazing. It's freed me up from tons of time and stress, and the results are exceptional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client had too much work to handle themselves. They hired HQSoftware to assist them in various web development projects.

The Reviewer
 
1-10 Employees
 
Chicago Metro Area
Owner, Digital Agency
 
Verified
The Review
Feedback summary: 

HQSoftware was successful in integrating with the client. The partnership performs seamlessly, often with one half starting a project and the other half finishing it. They client praises HQSoftware for their high quality work.

BACKGROUND

Please describe your organization.

We are a website development and Internet marketing company.

What is your position?

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with HQSoftware?

We got into a situation where we had more work than we could get done. We were looking for a partner to supplement our team and alleviate some of the bottlenecks we had.

SOLUTION

Please describe the scope of their involvement in detail.

HQSoftware has been responsible for development in various projects. Usually, we'll create the designs, but HQSoftware will do everything from design to development to planning. We have a good working relationship where if I do the designs, we work together to figure out what's going to work best. It's like they're in the office with me. They used two technologies – PHP and .NET – for these projects.

How did you come to work with HQSoftware?

I found them on oDesk. I found one designer who worked for HQSoftware. We started on one small project as a test, and it just kind of grew from there.

Could you provide a sense of the size of this initiative in financial terms?

All the projects together cost between $200,000 to $1 million.

What is the status of this engagement?

It's ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There really hasn't been any problem. I've never had a client say, "Oh, this is a mess. This isn't working." Everything is complementary. When somebody needs a change, HQSoftware is good about making changes fast and being accessible even with the time change between here and there. As far as revenue with them, I would say that it's probably close to $100,000 a year in profit. 

How did HQSoftware perform from a project management standpoint?

One of the reasons why I wanted to find somebody else was that it's hard to find good people with quality. Working with HQSoftware has been amazing. It's freed me up from tons of time and stress, and the results are exceptional.

Is there anything HQSoftware could have improved or done differently?

It's not a problem anymore and part of it was probably me with communication and things. But, when we first started working, the quotes were  a bit off. Things were over budget. But, now, we work much closer, and we make sure we have all the details in the beginning. For the past two years, everything has been super smooth. If anything, we're always coming in under budget now.

5.0
Overall Score I kind of sound like a broken record, but it's true.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    That's something that has improved this year. I don't think we've missed a deadline this year.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Information Technology Firm

"HQSoftware's project management is very good. ... We are very satisfied with our partnership."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

The client hired HQSoftware to assist with a data management system project that involved the development of a web-based platform and two mobile apps.

The Reviewer
 
11-50 Employees
 
Russia
Denis Afanasev
Business Development Director, CleverLEAF Technology
 
Verified
The Review
Feedback summary: 

HQSoftware contributed to a widely used app that’s received a lot of positive feedback. The client noted that communication with the agency could have been better, but continues to work with HQSoftware and praises their responsiveness.

BACKGROUND

Please describe your organization.

Our company is CleverLEAF Technologies. We are an IT [information technology] outsourcing provider for our customers. We focus on web, mobile, and data management application development.

What is your position?

I am the business development director of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with HQSoftware?

They provided us with support and resources in web based application and mobile application development. The app is a matching system for foreign exchange spot transactions.

SOLUTION

Please describe the scope of their involvement in detail.

We combine our development team with HQSoftware's team for this project. We built the concept of the whole solution internally. We also provide the project management and system architecture. HQSoftware developed the front end of the web-based application using PHP. They were also responsible for mobile development for iOS and Android. They provided the back-end development and the data management solutions.

How did you come to work with HQSoftware?

They were recommended to us. 

Could you provide a sense of the size of this initiative in financial terms?

The project cost less than $100,000

What is the status of this engagement?

We've been working together since 2013.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't have any numbers to share, but it's a widely used application. We've received a lot of positive feedback.

How did HQSoftware perform from a project management standpoint?

HQSoftware's project management is very good. We've been working with them for a long time. This would not be the case is the quality of work and project management didn't meet our standards. We are very satisfied with our partnership.

What distinguishes HQSoftware from other providers?

They are very responsive. We like working with them.

Is there anything HQSoftware could have improved or done differently?

Sometimes, communication could have been a little better. It depends on the project manager.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-commerce Development for United Nations

"Their [HQSoftware's] work was excellent. I couldn't point out a single problem."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - 2014
Project summary: 

The client runs a consulting company and received a request to build a promotional website for Belarusian companies. HQSoftware was hired to take charge of development work.

The Reviewer
 
1-10 Employees
 
Denmark
Torben Pedersen
Managing Director, LeanPOD
 
Verified
The Review
Feedback summary: 

HQSoftware’s work on the project satisfied and impressed the client. The agency went above and beyond by taking initiative to improve processes while delivering quality work. HQSoftware was praised for their excellent project management.

BACKGROUND

Please describe your organization.

I run a consulting company. I was in the printing business for many years but, during the last 10 years, I've been doing web-to-print applications and print automation. I had a request from the United Nations Development Department to help them build something in Belarus because of my background in printing, communication, and software development.

What is your position?

I am the owner and Managing Director of the company. 
OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with HQSoftware?

The United Nations Development Department offered the state of Belarus an electronic trade facility for their textile industry, which would provide a way for companies to put their products online. In this case, we had about 250 companies who wanted to promote their products outside of Belarus.

The challenge was that we had to work in a country like Belarus. I was not familiar with that country. It was my first experience over there. But, I was surprised to see the high level of computer programmers there, which was good. In the city of Minsk alone, they have 8,000 highly skilled programmers.

SOLUTION

Please describe the scope of their involvement in detail.

HQSoftware was fully responsible for the development of TradeBel, an e-commerce website designed to promote goods for various Belarusian companies. HQSoftware was involved in the design, .NET development, and testing of the website.

Once we chose HQSoftware, I was in very close contact with them to help them understand the software requirements and specifications so that we could actually see they were meeting those requirements. I was very surprised to see the professional level of the people I was working with. They were good in their software requirement specifications, and we ended up coming up with a deliverable list of about 40 different things I wanted to check before we could approve the development of the software and release the funding. I finally settled on 37 of them. They worked under these conditions, and I was 100 percent satisfied.

We ran into a few issues that had to be corrected  at the end of the project, but we managed to finish the project two weeks before the deadline, which was very unusual. Software companies are always behind, but HQSoftware finished our project ahead of time. I had phenomenal communication with them all through the project. I was happy with their work, as was the United Nations Development Department. They actually told me it was the first software development project they've had that was delivered on time and on budget.

How did you come to work with HQSoftware?

We first developed a requirement specification, and then put that into a public tender. We then chose five companies who could provide the services we were looking for. Based on skills, price, and many other factors, the United Nations Development Department chose HQSoftware as the provider.

Could you provide a sense of the size of this initiative in financial terms?

The United Nations development department spent around $100,000 on this project.

What is the status of this engagement?

The project took about a year and a half. There was some delay between the time when they came up with their proposal and finally received approval from the United Nations, which had to have all the formal confirmation in place before we could go on to the next steps. We started in the summer of 2013, and we ended delivering the results in the spring of 2014.

RESULTS & FEEDBACK

Could you share any statistics, metrics, or other feedback from this engagement?

My job was to put the electronic trade facility online and to manage the staff needed to get it off the ground. You can imagine working with 250 different companies in Belarus. They couldn't provide the exact details we needed – like images, text, and prices – in a consistent form that we could put into the database. We had to have people to do that for them and put everything into a spreadsheet so we could import everything. All that was taken care of by the United Nations development department after I left the project. I know for sure the project is still running, and they are very happy with the results. I have had absolutely no complaints at all.

How did HQSoftware perform from a project management standpoint?

Project management from their side was perfect. I couldn't point out a single problem, which was unusual for me. I've worked with people in Switzerland, Germany, Denmark, and many other places where they had good programmers, but HQSoftware was spot on with everything.

What distinguishes HQSoftware from other providers?

HQSoftware will go the extra mile to understand what kind of project they are involved in. In some cases, I took them out to see clients so they could see what kind of material we expected them to deliver. Because they saw how poorly that was being done, they actually took the initiative to put up a website so they could input the material directly, which helped a lot because everything came out in a consistent format which was easy to put in the database. They made the extra effort to understand the project, and I think they wanted to have this as a strong reference for their international business.

Is there anything HQSoftware could have improved or done differently?

Their work was excellent. I had these requirements that they had to meet. They did that perfectly, and the ministry of their own industrial services in Belarus approved everything. I don't see how they could've done better.

5.0
Overall Score I was happy working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Because this was in a public tender, they had to be extremely competitive or else they wouldn't have got the project. They had the lowest price and, on top of that, they managed to deliver what was asked for.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have. I recommended them for other jobs in the United States, and they performed as well on those jobs as they did for me.