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Doing the best work of our lives, together.

5.0
3 reviews

Hounder is a digital design and development company that creates meaningful web experiences and products across platforms (web, mobile, desktop and server) for organizations that are serious about digital.

The number one thing we care about is helping companies, from small startups to large enterprises, create incredible products and web experiences that scale and see actual results. 

We’ve simply been able to reduce our partner's cost and risk by taking one project at a time to give the project the attention it deserves to get it done right and on time.

At Hounder, we are driven by one measurement; our partners success.

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$25,000+
 
$200 - $300 / hr
 
2 - 9
 Founded
2016
Show all +
Redlands, CA
headquarters
  • 18 East State Street 209
    Redlands, CA 92373
    United States
    9512956815

Portfolio

Key clients: 

Esri UL Adobe Random House Enview

UL Product Supply Chain Website and CMS Implementation Image

UL Product Supply Chain Website and CMS Implementation

UL asked us to help them create an engaging website to help increase lead generation as well as provide a memorable experience for their users.


The site was architected to be scalable and flexible for many years and could grow as the company grows.


Lastly, the site was built to be easily updated so the marketing team could add new pages or change content on the fly.

Esri ArcGIS Hub Image

Esri ArcGIS Hub

Our partners at Esri reached out to us to help create a thoughtful and engaging ArcGIS Hub experience that encourages community engagement and transparency. This project provided some unique challenges and exciting opportunities to compose a web solution that empowers government organization to provide transparency of upcoming initiatives and inspire the community to get involved. 

Hounder.co Award Winning Website Image

Hounder.co Award Winning Website

Our very own website was well received in 2018 and won several awards including Agency website of the year from the Hermes and Dot Comm Awards.

Reviews

5.0
3 reviews
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Web Dev for AI Company

"Hounder was able to communicate complex, hard to describe concepts across the website."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - Aug. 2019
Project summary: 

From scratch, Hounder developed a website to present an accurate brand identity and generate leads for an AI company. The team supported ideation to integrate accessible content for multiple audiences.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Marketing Consultant, AI Company
 
Verified
The Review
Feedback summary: 

Hounder built a platform that communicates services comprehensively to engage critical audiences, satisfying internal stakeholders. The team developed a thorough knowledge of the project objectives to guide the development effectively. They were transparent, which enables additional engagements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I provide marketing services for several companies including a company that uses AI to find threats in critical infrastructure before the threats evolve into a significant issue such as a wildfire.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hounder?

Our website needed to be updated. It didn’t represent the work or the caliber of the customers who use our services. The messaging wasn’t as clear or as strong as it could’ve been either. We wanted the website to represent the brand and to tell a story that resulted in leads.

SOLUTION

What was the scope of their involvement?

Hounder developed an entirely new website from the bottom up. We told the Hounder team the story that we wanted the website to tell and our key value propositions. Their team helped to create that story, making our services and value proposition clear to a couple of key audiences. Hounder took our complex concepts and translated them onto the website in an easily navigated and easily understood form.

What is the team composition?

I worked with Josh (Chief Technology Officer, Hounder) and Justin (CDO, Hounder) primarily. While my direct conversations were with the two of them, there were others behind the scenes

How did you come to work with Hounder?

This is my second collaboration with Hounder. When I met with Josh and Justin, we connected really well. I chose them because their past clients were market leaders and worked in similarly complex domains as ours. Also, it’s exhausting to build a website but Hounder made it fun. I spoke to many vendors that couldn’t describe how we would advance from having no website to launching a platform. Hounder told me exactly how the process would unfold. If there’s a web project, their team’s the first one that I call.

How much have you invested with them?

We spent between $50,000–$100,000 on this project.

What is the status of this engagement?

We started to work on this site in April 2019 and completed the project in August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Anecdotally, we have a stronger understanding of what we do and continue to bring in top clients. It’s wonderful to hear that people find our company through the storytelling on our website. The project excited our internal team because the website highlights their work. We’re on the cutting edge of technology, so it can be hard to describe our services. The website allows our team to show what they do. Overall, the organization’s happy with the website and it serves us well.

How did Hounder perform from a project management standpoint?

I met with Josh and Justin on a weekly basis and their team executed sprints between meetings. We communicated by Slack and email, so I never had any trouble connecting with them. They gave nearly instant responses. When building a website, multiple people have to contribute. Their team was clear about deadlines and met them. They tolerated us when we didn’t meet our deadlines too.

Web providers often just execute content but Hounder was a partner down to the story. They wanted to know our goals and became a part of my marketing team. When it’s your project, you can be so close to the product and company that it’s hard to articulate what you want. Their team understood our goals and provided suggestions.

What did you find most impressive about them?

Hounder was able to communicate complex, hard to describe concepts across the website. Another strength was how they managed the project. Website development can get out of hand fast. Their team was good about planning the process and following that plan. Their team was experienced, making the engagement exceptional.

Are there any areas they could improve?

I thought about this question previously but genuinely can’t think of anything that needed improvement. I never had an issue with them and would hire them again for web development services.

Do you have any advice for potential customers?

Onboard them like you would a marketer coming on to the team. Depending on the size of the build, you’ll work on a project for many months. Kick off the engagement by having an individual who is deeply involved in the project explain it and the company in their own words. This ensures that Hounder understands your competitors, services, and customers. If you set them up with context, they’ll deliver above and beyond your expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I couldn’t have gotten the same value from anyone else.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and SEO for a Safety Science Company

“Hounder is in a league of their own.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2016 - Ongoing
Project summary: 

Hounder built a multilingual website with customizable features and SEO content. They also developed a new marketing plan to foster business growth.

The Reviewer
 
Nashville, Tennessee
CMO, Safety Science Company
 
Verified
The Review
Feedback summary: 

Hounder’s small team proved that they’re capable of accomplishing big thing when they developed the gorgeous new website; the impact of their ad strategies is equally impressive.  They know how to tailor their work to resolve any business need.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a commercial leader at a global safety sciences company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hounder?

To accommodate the ever-evolving nature of our global business, we need to build a modular website with SEO-friendly content available in multiple languages.

SOLUTION

What was the scope of their involvement?

They met with us to gain a better understanding of our business. After identifying our needs, they collaborated with our corporate office ensure that their wireframes were following our style guidelines. In addition to integrating SEO best practices, Hounder designed an email automation system that feeds sales metrics into our CRM. Impressed with the website, we commissioned them to redefine the digital advertising roadmap for our entire company. They initiated the process by reviewing our past marketing efforts and then went on to create a viable plan and execute it.

What is the team composition?

We worked closely with their chief development officer Justin Hough,

How did you come to work with Hounder?

Their founder Joshua Northcott is a former colleague from my previous company. He was my advisor for everything concerning web design, advertising, and SEO, so I knew that he could help us with the project.

How much have you invested with them?

We’ve spent more than $400,000 for their services.

What is the status of this engagement?

Our first project with them dates back to 2016, but they didn’t become our primary web vendor until January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website looks fantastic, and it has all of the features that we wanted.

How did Hounder perform from a project management standpoint?

Now that our relationship has grown, they operate as an extension of our team. Most vendors have a difficult time working with multiple divisions, but Hounder has a reliable process that helps them manage our teams seamlessly. Despite our strict deadlines, they coordinated the schedule excellently to accommodate our demands.

What did you find most impressive about them?

Hounder is in a league of their own when it comes to explaining their work in a way that makes sense. Their conversations with me differ from their interactions with other stakeholders within our company, but we all leave the discussion with confidence in their ability to deliver.

Are there any areas they could improve?

We have yet to experience any hiccups, but it will be interesting to see how they handle the challenges that will come along with their growth.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Although we would love lower prices, the quality of their work is definitely worth the cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended their services to several colleagues.

Web Design for a School

"They’ve gone way beyond my expectations. I'm so glad we picked Hounder."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jul. 2018 - Ongoing
Project summary: 

Hounder is helping redesign a website to boost overall functionality and design, shifting from a brochure style site to one that is tailored to prospective students.

The Reviewer
 
San Jose, California
Bob Murray
Head of School, Milpitas Christian School
 
Verified
The Review
Feedback summary: 

Communicating clearly from the start, Hounder’s expert team inspires confidence throughout the project. Responsiveness is a hallmark of their work. Direct contact with their executives not only enhances the project creatively but also demonstrates a vested interest in long-term customer success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of school at Milpitas Christian School, a dual campus school in the San Jose area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hounder?

We needed to redo our website to be more user-friendly for those searching for a school. The existing site is brochure style, focused on the details instead of what potential students are looking for in a school.

SOLUTION

What was the scope of their involvement?

They’re currently in the process of doing a total redesign of our site. We have regular meetings where they ask us questions and listen to us talk about what we want. They’re also helping us to better understand how to target our desired audience. We have a lot of questions about what information should be included on the new site, and they guide us through the options.

What is the team composition?

Our main points of contact are the owner and the chief development officer of Hounder. They work as a team.

How did you come to work with Hounder?

We went through a search process and narrowed it down to three companies. One of the reasons we chose Hounder is that they have experience working with Blackbaud, which we use at our school.

What is the status of this engagement?

The project started in July 2018. Work is ongoing and is scheduled to be completed in early October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're thrilled with the work they’ve done to date. They listen and really try to understand the client’s needs. They don't try to upsell us, they just want to help us create the best possible website for our school. They’re such a professional, quality company. We're really impressed.

How did Hounder perform from a project management standpoint?

One thing I appreciate the most is that they stay within their quoted timetables. That's very important for us as we’re eager to get the new site up. So they’re time conscious, and they stay on task. They use a web conferencing software as our main form of communication. It allows them to walk us through their ideas as if we were all in the same room. We can see their drawings and hear their explanations of new features. They’ll show us things to get our input, and then make tweaks while we’re talking. It’s been a really effective way to dialogue with one another. It feels like we're one team.

What did you find most impressive about them?

I most appreciate the relationship they’ve developed with our team. I know that they are 100% on board with us, our stakeholders, and the school community. They're working hard and doing their best to accomplish our goals for the new website. They’re an amazing company. They’ve gone way beyond my expectations. I'm so glad we picked Hounder.

Are there any areas they could improve?

The only thing that could make them better is if they were actually located on our campus.

Any advice for potential customers?

I’d refer them to any school or organization without hesitation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer