What was the scope of their involvement?
They did design work and development for us. Once we wanted to produce the bottles for the disinfection product, we needed labels which were pretty tricky, and we didn’t know how to do it. The designer from Hotsnow was really helpful. We needed someone who could do the design and easily work with us if we needed to change something on the label due to the client’s needs and wants. Hotsnow were perfect because they were very fast, and they did the whole design. They provided us with the exact sizes of the labels. We had no issues with the sizing, and they were just perfect with the design, support, and advised us on what would be better.
We have also worked with them on several projects for both of our companies. They have created the website for both companies and they’ve designed our business cards as well. They showed us the raw materials and what their ideas were and what they would and would not suggest.
For the website, because we really care about the user experience. It was very important for us that the website is easy to use, modern, and fresh. For example, we had requested to change our website into more of a COVID-19 theme. We also asked them to change the entire thing to add new pictures which are also very carefully and beautifully designed. Everything that we requested was there.
What is the team composition?
I worked with one person from their team.
How did you come to work with Hotsnow?
The owner of Hotsnow is actually a member of the family. We met many years ago but I also have a friend who worked at another company and mentioned they saw a website with a really nice design and I realized that I knew the person that designed it. So not only are we family, but other people were recommending them to us as well.
How much have you invested in them?
The latest project we did with them was under €6,000 (approximately $7,100 USD).
What is the status of this engagement?
They were already working with our company when I started. I think it was in the spring of 2015. For this branding project, we started with them in April 2020, and we’re still working with them.