Can you share any information that demonstrates the impact that this project has had on your business?
The website was launched in April and immediately compared and analyzed with the old one by using HotJar and analytics. - Visitors time on page increased with 27% - The conversion went up with 18.5% - The website ranked higher due to speed, website structure changes - A lot of positive remarks from visitors and other hotels
How was project management arranged and how effective was it?
Project management was very effective. No large project management teams and lengthy reports but instead great use of online tools and frequent update sessions with the team.
What did you find most impressive about this company?
The Up team is just a breath of fresh air to work with. They understand your needs, they have a large understanding of the industry, they will be honest and direct to you (which we Dutchies love), they are flexible and have a great sense of humor and use their vast experience and knowledge to create stunning websites, booking engines and more.
Are there any areas for improvement?
It might sound weird but they should increase their prices a bit. We were doubting a little when they were cheaper than the competition.