What evidence can you share that demonstrates the impact of the engagement?
Close to 85%-90% of the candidates that we receive from HireDNA are individuals we could have hired and were at least a pretty good fit for our company. Over the years that we’ve been working with them, they’ve only gotten better and better at finding good matches, and in fact, the last three candidates we got from them were all successfully brought on board.
Beyond that, in all of that time, we have never had a miss-hire, which is an even more significant standard to hit. Everyone that we’ve brought on board has been a perfect fit for our organization, which has saved us a lot of time and money. Those new people have all effectively contributed to our revenue goals within three months, so the indirect of their results have been excellent as well.
How did HireDNA perform from a project management standpoint?
They are good about following up and finding out how a candidate did during an interview so that they can learn from the process, as well as at passing information back to the candidate if it didn’t work out for us so that they are at least getting some feedback as well.
I’ve also found them to be good at managing their time with me and making sure I was aware of what they were working on and how many people were in the pipeline at any given time. We typically handle communication via email, although we usually start projects with phone calls as well.
What did you find most impressive about them?
Their team really listens to what the client is asking for and what type of candidates they want. They ask a tremendous amount of questions about the business, it’s leadership, and the role so that they have a clear and concise message with which to bring in candidates. The end result of that is that I don’t receive nearly as many candidates who are not a waste of our time and resources.
Are there any areas they could improve?
No, everything that they’ve performed for us as far as filling the jobs has been right on point. I would like if they could broaden the type of jobs that they can recruit for, but that’s not something I would criticize them for.
Do you have any advice for potential customers?
Pick up the phone and have a conversation with them. Too many things can be lost in translation over email, and especially when nailing down the finer points of hiring qualifications it is incredibly important for both sides to be completely understood.