hipinspire

BACKGROUND

Please describe your company and your position there.

I'm the co-founder & CTO of a startup. We empower entertainment companies to better manage artist online presence, know their fans, and further act on fan data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire, and what were your goals?

Our software is still in an early stage, and the user interface is just the same as our MVP. Since our company is currently a team of two, and only one was in charge of all IT issues, we decide to hire hipinspire. By hiring hipinspire, they help us design and build a new UI that is more user-friendly and adorable.

SOLUTION

How did you select this vendor and what were the deciding factors?

We linked up with hipinspire via Linkedin. After the first meeting with them, we select hipinspire because of their past projects experience and design skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We filled up a simple form that could clearly state what our desired website looks like, then we provided our in-house designed wireframes to them. Hipinspire's design followed the concept we preferred and also add some great insights on the provided wireframes.

How many people from the vendor's team worked with you, and what were their positions?

Hipinspire's founder was our main contact throughout the process. He was in charge of UI design and web design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As our software is now in a beta version, but we believe the new design will make our clients find needed information more easily and more user-friendly.

Describe their project management style, including communication tools and timeliness.

We used email as our main communication tool. Hipinspire responded to us while they finished the design timely. Once they updated the new design, they will ask for your feedback and how they could improve the designs.

What did you find most impressive or unique about this company?

They gave us a form to fill up previously, and it really helped us to think deeper about how our software could better help entertainment companies and deliver our concept more precisely.

Are there any areas for improvement or something they could have done differently?

We are satisfied with the outcomes and really appreciate working with hipinspire.

BACKGROUND

Introduce your business and what you do there.

I am the radical innovation manager at One Acre Fund, a non-profit in the US that works in East Africa providing seeds and fertilizer to small farmers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

We were looking to create a website for a new fundraising program we're launching to benefit our experimental programs. 

SOLUTION

What was the scope of their involvement?

hipinspire designed and developed our website from scratch. We shared some initial ideas and similar websites with their team. Then, we gave them the content and visuals for the website. hipinspire provided us with a few designs — one was perfect right off the bat. The website's primary function is communicating project information, so their team created bespoke graphics to translate our information into a visually appealing format.

They implemented several important features during development, including a slideshow, interactive data tables, and contact form. After the website was developed in WordPress, they transported it to our URL and showed us how we could make edits in the future. 

What is the team composition?

We only worked with Marko (Web Designer, UI Designer, & Web Developer). 

How did you come to work with hipinspire?

I found hipinspire through a Google search. They had a lot of excellent reviews and offered excellent value, so we hired them. 

How much have you invested with them?

We invested around $7,000 with hipinspire.  

What is the status of this engagement?

We worked with hipinspire from June–November 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website will launch within the next month with our broader campaign, so we won't have any concrete success metrics until then. Once it launches, one of the ways we'll measure its success is whether or not it raises any money for our organization. 

In general, hipinspire has delivered exactly what I wanted — they put precisely what was in my head onto the screen. They were even able to achieve every small request I had. 

How did hipinspire perform from a project management standpoint?

I was impressed with hipinspire's project management. Whenever I set a deadline, Marko would deliver early. Their team communicated and shared website components via email; they kept me in the loop if they were particularly busy on another project.

What did you find most impressive about them?

hipinspire's creativity and flexibility were really impressive. They had a great understanding of what we wanted and translated it perfectly onto our website.

Are there any areas they could improve?

I can't think of anything for them to improve. 

Do you have any advice for potential customers?

I would advise potential clients to share concrete examples of what they want and not be afraid of making edit requests. It's important not to hold back on making additional project feedback because hipinspire is great at understanding and implementing client requests. 

BACKGROUND

Please describe your company and your position there.

I am the Founder of a platform making it easy to connect private tutors and students. All tutors are verified, have ratings, reviews etc and payment automated.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We required a full design overhaul of the website.

What were your goals for this project?

We wanted to turn leads into paying customers. Hundreds of people go onto the site; although have no idea what to do when they get there. The site requires me stepping in to walk people through the process.

I wanted to ensure that people can go onto the site, select a tutor and pay without my intervention. I also wanted to ensure people stay on the platform rather than go around.

SOLUTION

How did you select hipinspire?

We assessed a number of designers both in Australia and internationally. We had engaged a previous designer who was extremely cheap to make some changes that were imperative; although the site was still poorly designed and confusing for users.

I was sent hipinspire's website from a former colleague. I was extremely impressed with the portfolio and wanted a site very similar to the ones hipinspire (Marko) had designed.

I put in a request for a design review and was amazed at the promptness in reply and the level of detail put into this review. I just knew this was the right choice. Marko was responsive, professional and clear in what needed to be done.

Describe the project in detail.

We needed the entire website redesigned, as well as introducing new features. I was involved throughout the entire process, from initial review, intended goals and implementation.

What was the team composition?

There was myself who managed Marko, as well as my own development team who provided fantastic feedback throughout the process. This resulted in key changes to the design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The designs are yet to be implement.

How effective was the workflow between your team and theirs?

The communication throughout the entire project was excellent. We were always on the same page. If designs needed to be changed, we provided clear instructions and Marko implemented accordingly.

What did you find most impressive about this company?

I was extremely impressed with Marko's knowledge of web design, as well as his level of communication and professionalism. The design is exactly what we were looking for. The level of communication and professionalism was also something I am yet to come across in this space.

I felt he showed a genuine interest in the company from the outset and was willing to help. He also genuinely wants to see positive results. The rate at which hipinspire completes their work is extraordinary.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an advertising platform located in Canada. Our Company caters to global clientele.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

The design of our website was not user-friendly. We initially hired another designer but his design did not meet the vision we were going for. We needed our location page, category pages and product pages to be redesigned to be visually appealing and at the same time very user-friendly.

What were your goals for this project?

We wanted to increase our userbase by giving them the best UX and UI design that they could trust. We wanted to go for that enterprise look. In our line of business first impression is important and that's why this new design had to give them the wow factor we were going for.

SOLUTION

How did you select this vendor?

As mentioned previously, we had another designer who simply did not deliver the look we were going for despite the intensive communication explaining what we are going for.

I found this vendor by going on Behance to see some of the best designers around. I ran into Marko's work and I was very impressed. After asking him to do a test designer for us, we knew right away he was the designer for our company.

Describe the project in detail.

We asked Marko to design us a category page that will give our users the wow factor. He showed us the first sample, it was good but not quite there yet. So I discussed the project in more details and I showed him examples of the look we are going for and after one day he came up with the redesign and it looked perfect.

We send him design to our internal team for feedback and everyone that saw it really liked it. Then we asked him to create us a product page which he did exactly according to specifications. We didn't need a revision because he got it right the first time.

What was the team composition?

We worked with Marko himself directly. He has done all the work himself.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After we implemented the new design, our user base grew by 30%. This was because our site looked like an authority site that users could trust. It also gave us that enterprise look which got us big name clientele. We received lots of positive feedback from our current customer base on how much easier it is to navigate the site now.

How effective was the workflow between your team and theirs?

Marko and our team mostly talked over email or skype. He replies to inquiries very quickly. The communication between us has been really good.

What did you find most impressive about this company?

Marko is a very talented designer. I am was impressed by how quickly he understands the requirements. He even will provide his own feeback to guide you in the right direction. He truly passionate about what he does and it shows in his work.

Are there any areas for improvement?

I don't have any improvements. At first I thought his rate was a bit high but once you see his work you will quickly realize it's worth it. You can easily get cheaper designers but you get what you pay for.

BACKGROUND

Please describe your company and your position there.

Marketing Manager at FXhome. FXhome is a multi-talented crew of coders and creatives behind HitFilm, Imerge and Action Pro. Everything we build is powered by a single belief — all artists should have access to great tools. As a result, almost 5 million filmmakers now use FXhome's post-production software.

Our community spans over 160 countries and all walks of life: award-winning directors, breakout YouTube stars, and budding filmmakers. It's something we're really proud of. Throughout the years, we’ve worn many hats, helmets, and Jedi robes, but we’ll never compromise our mission objective: give every artist the tools to make something cool.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We were creating a new masterclass experience for our users, based on Star Wars and illustrated by a short film and multiple accompanying tutorials. The result was Rise of the Dark Side.

What were your goals for this project?

We wanted a cool-looking page that inspired our users to try out the software and create something amazing. We wanted the page to be a work of art in itself.

SOLUTION

How did you select this vendor?

Great portfolio and website.

Describe the project in detail.

We provided copy for the page and a brief of how we wanted the page to look, as well as all design assets needed, and examples of previous projects. Marko was prompt in his response.

What was the team composition?

I was the main point of contact throughout the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We hear positive feedback on the page from our userbase.

How effective was the workflow between your team and theirs?

Emails were responded to promptly.

What did you find most impressive about this company?

Marko's skill is of a very high level, and he has a great design eye.

Are there any areas for improvement?

We went through a full brief over the phone and via email but then was sent an automated form to fill in, which duplicated some of these questions and was a confusing step in the process. However, I imagine this was because the timeline was so short and the progression so fast.

BACKGROUND

Please describe your company and your position there.

I am a marketing intern for a radiation dose tracking software company (Imalogix).

We have developed a software client that uses AI and machine learning to provide metrics and insights for the amount of radiation being administered to patients by healthcare organizations. It helps find discrepancies and how to improve.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We used hipinspire for various website updates and refreshes. From injecting tracking code into our headers to adding design elements promoting upcoming events.

What were your goals for this project?

To be able to better track what users visit our site and what they click on so that we could better target them with marketing collateral. It was also to keep our site as modern and functional as possible by adding/editing various visual elements.

SOLUTION

How did you select this vendor?

The company was looking for a reliable and affordable web design vendor, that was able to be flexible in the services they provided. Hipinspire fits all the criteria we had.

Describe the project in detail.

The project first entailed pasting various tracking code from Google Ads, Analytics, and Mailchimp so that our tracking could flow from segment to segment as smoothly as possible.

It was then to paste in visual banners throughout the site promoting our attendance at the upcoming RSNA conference.

From there, it was building new landing pages for the different projects that we had. For example, we needed different pages for each of our sales team members, so we used hipinspire to take care of that.

What was the team composition?

The main team for interacting with our hipinspire contact (Marko), consisted of the marketing team. It includes myself, our content marketer, and the VP of Marketing.

If something needed to be added or changed on the site, one of us was usually the person to let Marko know.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The positive impact was felt almost immediately after using hipinspire. We went from not knowing at all who was clicking on what on our site, to receiving a wealth of data. We used this to better tailor our site to what customers were interested in.

We saw RSNA booth registration jump 22% from last year based on the new banner design, and have been able to promote much more content on Google Ads due to the numerous landing pages we've had built.

Overall, they made us more flexible as a company from a marketing and sales perspective.

How effective was the workflow between your team and theirs?

Overall, I would say workflow was effective between the teams.

Sometimes, there would be things that were not done 100% to our liking, but we could easily email to have changes made. It's a pleasant experience working with them.

What did you find most impressive about this company?

The quality of work done was very impressive. Everything that was made for the site was high quality and always functioned well. I was also impressed with how fast our contact Marko, got back to us with emails.

Considering the time difference, I thought that email would take 1-3 days for a response, but Marko usually responded either the same day or within the next day.

Are there any areas for improvement?

The only gripe I can have is the timeliness of work. The contact and response would be very fast, and the work would be of high quality, but sometimes it would take a bit longer than expected to receive back the deliverables.

It's a very small concern though, as I'd prefer quality over a rushed product.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a marketing software company serving the multifamily real estate sector. We are based in Denver, Colorado but serve the industry nationwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We hired hipinspire to help with the UI/UX for a new product and have since used hipinspire to make changes, make marketing collateral, and to contribute design to other products.

What were your goals for this project?

We needed a very simple and easy user interface to engage customers in a new product.

SOLUTION

How did you select this vendor?

We reviewed portfolios of qualified candidates and selected the one with the design that most closely matched what we were looking for in terms of quality.

Describe the project in detail.

The project was very straight-forward. Once we selected the vendor, we sent wireframes and sketches of the screens that we needed designs for. We had a couple of back-and-forth emails with questions and answers, and then the designs were provided in timely manner and required very few modifications. We now are able to send very little direction with great results.

What was the team composition?

I work directly with the designer. In some cases, I have design input from sales & marketing, but I am responsible for products.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to hit our goals of launching the product at a conference and quickly securing pilot participants.

How effective was the workflow between your team and theirs?

The workflow is very easy. We have to date only communicated via email. I receive timely responses and a quick turnaround on projects.

What did you find most impressive about this company?

The most impressive thing about this company is the finished product. The product they produced has a high-quality design. The second is turnaround, then communication, then price. Overall we are highly impressed by everything.

Are there any areas for improvement?

Every once in a while there are typos, but they are quickly corrected and that has not had any negative impact on the product or workflow.

BACKGROUND

Please describe your company and your position there.

Liberties Press is a book publishing company, established in 2003, and based in Dublin, Ireland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

To redesign certain areas of our website, libertiespress.com, and to advise on changes to particular pages.

What were your goals for this project?

To make the site more attractive and user-friendly.

SOLUTION

How did you select this vendor?

Marko approached us on spec via email and carried out an assessment of our website, and recommended various changes, several of which we subsequently implemented, with his help.

Describe the project and the services they provided in detail.

As outlined above

What was the team composition?

Myself as publisher

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site works more efficiently and has been improved in a variety of ways. A number of glitches have been removed.

How was project management arranged and how effective was it?

Via email communication with Marko. Communications were responded to promptly and in a businesslike manner, and actions were implemented in a timely fashion.

What did you find most impressive about this company?

Fast and efficient service, responsive to the needs outlined

Are there any areas for improvement?

No. We intend to use the services of Hipinspire again in the future.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and Founder of Yebo!World. We provide an app for automated logging of all your travels by defining the world as zones that you can collect via our app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

Overall company profile graphics and UI/UX.

What were your goals for this project?

We needed a reliable one stop shop with quick response, a minimum of BS and transparent pricing.

SOLUTION

How did you select this vendor?

We actually somehow just stumbled upon Marko and Hipinspire and I decided to give him a chance. I did pay off really well and we have not worked with anyone else for these needs ever since.

Describe the project in detail.

Hipinspire is responsible for our over all corporate profile be it logos, ads, UI/UX or icons and illustrations.

What was the team composition?

For us there is no team. There is Marko and he is reliable and promptly delivers on our needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Marko almost always delivers more or less exactly what I ask for within a week and often just 24hrs. As for tangible results our 'airport tag' icons/badges have proved popular with our users and even serve as anchor graphics for our Facebook Ads campaigns.

How effective was the workflow between your team and theirs?

Workflow is simplified and easy with requests over mail and delivery by Dropbox. Nothing more complicated than that is needed as long as it works. We tried to involve Marko i our Slack bubble but there wasn't enough work to warrant this over time.

What did you find most impressive about this company?

Their ability to immediately grasp what I'm looking for and then deliver without any detailed questions stood out. No mood boards needed which saves a lot of time and money.

Are there any areas for improvement?

There is always room for improvement in all projects but we're happy with this setup fpr now. This may of course change when and if our operation gets bigger.

BACKGROUND

Please describe your company and your position there.

Pitch + Pivot is a marketing and advertising agency that works with doctors, hospitals, and small practices to create websites, marketing, and content that helps them reach more patients. We also work with small tech companies to complete the same work. I am the marketing operations manager of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

Our company hired HipInspire to design several websites and collateral pieces for us. He was able to perfectly blend creative vision with professional execution. All of the sites he designs are visually interesting and the clients love their final product. He is also able to develop the websites within WordPress, which adds great value to his work.

What were your goals for this project?

Our goal is simple: to provide our clients with a fantastic and high-converting website. With Marko's modern designs and quick communication, we were able to make this happen each and every time.

SOLUTION

How did you select this vendor?

We reviewed a number of remote designers and were very interested in working with HipInspire because of the variety in his design style and because of his great communication + collaboration skills.

Describe the project in detail.

Marko has designed websites for us, like skinfive.com, hipaawebforms.com, Vibrant Dermatology, Skin Bar MD, and Santa Monica Women's Health. He has also created handouts and sheets for our clients.

What was the team composition?

Marko works with us as one of our remote designers and developers. He mainly worked with me, but the business owner, Garrett Smith, also connects with him for special projects. He has always been happy with the work provided by HipInspire.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All of our clients have approved and loved his designs. For our internal projects that Marko has worked on, the team all found his designs visually appealing and well thought out.

How effective was the workflow between your team and theirs?

It was fantastic. Marko is always quick to reply and keep us updated.

What did you find most impressive about this company?

I found the variety of styles and products that HipInspire can design is very impressive. He is able to execute on home pages and other page-styles that we need, as well as create handouts and other collateral for our clients.

Are there any areas for improvement?

The only area where he could improve upon is keeping us updated with the timelines, but there has never been a problem with scheduling or missing deadlines.