hipinspire

Please describe your company and your position there.

I am the CEO of an advertising platform located in Canada. Our Company caters to global clientele.

For what projects/services did your company hire hipinspire?

The design of our website was not user-friendly. We initially hired another designer but his design did not meet the vision we were going for. We needed our location page, category pages and product pages to be redesigned to be visually appealing and at the same time very user-friendly.

What were your goals for this project?

We wanted to increase our userbase by giving them the best UX and UI design that they could trust. We wanted to go for that enterprise look. In our line of business first impression is important and that's why this new design had to give them the wow factor we were going for.

How did you select this vendor?

As mentioned previously, we had another designer who simply did not deliver the look we were going for despite the intensive communication explaining what we are going for.

I found this vendor by going on Behance to see some of the best designers around. I ran into Marko's work and I was very impressed. After asking him to do a test designer for us, we knew right away he was the designer for our company.

Describe the project in detail.

We asked Marko to design us a category page that will give our users the wow factor. He showed us the first sample, it was good but not quite there yet. So I discussed the project in more details and I showed him examples of the look we are going for and after one day he came up with the redesign and it looked perfect.

We send him design to our internal team for feedback and everyone that saw it really liked it. Then we asked him to create us a product page which he did exactly according to specifications. We didn't need a revision because he got it right the first time.

What was the team composition?

We worked with Marko himself directly. He has done all the work himself.

Can you share any outcomes from the project that demonstrate progress or success?

After we implemented the new design, our user base grew by 30%. This was because our site looked like an authority site that users could trust. It also gave us that enterprise look which got us big name clientele. We received lots of positive feedback from our current customer base on how much easier it is to navigate the site now.

How effective was the workflow between your team and theirs?

Marko and our team mostly talked over email or skype. He replies to inquiries very quickly. The communication between us has been really good.

What did you find most impressive about this company?

Marko is a very talented designer. I am was impressed by how quickly he understands the requirements. He even will provide his own feeback to guide you in the right direction. He truly passionate about what he does and it shows in his work.

Are there any areas for improvement?

I don't have any improvements. At first I thought his rate was a bit high but once you see his work you will quickly realize it's worth it. You can easily get cheaper designers but you get what you pay for.

Please describe your company and your position there.

Marketing Manager at FXhome. FXhome is a multi-talented crew of coders and creatives behind HitFilm, Imerge and Action Pro. Everything we build is powered by a single belief — all artists should have access to great tools. As a result, almost 5 million filmmakers now use FXhome's post-production software.

Our community spans over 160 countries and all walks of life: award-winning directors, breakout YouTube stars, and budding filmmakers. It's something we're really proud of. Throughout the years, we’ve worn many hats, helmets, and Jedi robes, but we’ll never compromise our mission objective: give every artist the tools to make something cool.

For what projects/services did your company hire hipinspire?

We were creating a new masterclass experience for our users, based on Star Wars and illustrated by a short film and multiple accompanying tutorials. The result was Rise of the Dark Side.

What were your goals for this project?

We wanted a cool-looking page that inspired our users to try out the software and create something amazing. We wanted the page to be a work of art in itself.

How did you select this vendor?

Great portfolio and website.

Describe the project in detail.

We provided copy for the page and a brief of how we wanted the page to look, as well as all design assets needed, and examples of previous projects. Marko was prompt in his response.

What was the team composition?

I was the main point of contact throughout the project.

Can you share any outcomes from the project that demonstrate progress or success?

We hear positive feedback on the page from our userbase.

How effective was the workflow between your team and theirs?

Emails were responded to promptly.

What did you find most impressive about this company?

Marko's skill is of a very high level, and he has a great design eye.

Are there any areas for improvement?

We went through a full brief over the phone and via email but then was sent an automated form to fill in, which duplicated some of these questions and was a confusing step in the process. However, I imagine this was because the timeline was so short and the progression so fast.

Please describe your company and your position there.

I am a marketing intern for a radiation dose tracking software company (Imalogix).

We have developed a software client that uses AI and machine learning to provide metrics and insights for the amount of radiation being administered to patients by healthcare organizations. It helps find discrepancies and how to improve.

For what projects/services did your company hire hipinspire?

We used hipinspire for various website updates and refreshes. From injecting tracking code into our headers to adding design elements promoting upcoming events.

What were your goals for this project?

To be able to better track what users visit our site and what they click on so that we could better target them with marketing collateral. It was also to keep our site as modern and functional as possible by adding/editing various visual elements.

How did you select this vendor?

The company was looking for a reliable and affordable web design vendor, that was able to be flexible in the services they provided. Hipinspire fits all the criteria we had.

Describe the project in detail.

The project first entailed pasting various tracking code from Google Ads, Analytics, and Mailchimp so that our tracking could flow from segment to segment as smoothly as possible.

It was then to paste in visual banners throughout the site promoting our attendance at the upcoming RSNA conference.

From there, it was building new landing pages for the different projects that we had. For example, we needed different pages for each of our sales team members, so we used hipinspire to take care of that.

What was the team composition?

The main team for interacting with our hipinspire contact (Marko), consisted of the marketing team. It includes myself, our content marketer, and the VP of Marketing.

If something needed to be added or changed on the site, one of us was usually the person to let Marko know.

Can you share any outcomes from the project that demonstrate progress or success?

The positive impact was felt almost immediately after using hipinspire. We went from not knowing at all who was clicking on what on our site, to receiving a wealth of data. We used this to better tailor our site to what customers were interested in.

We saw RSNA booth registration jump 22% from last year based on the new banner design, and have been able to promote much more content on Google Ads due to the numerous landing pages we've had built.

Overall, they made us more flexible as a company from a marketing and sales perspective.

How effective was the workflow between your team and theirs?

Overall, I would say workflow was effective between the teams.

Sometimes, there would be things that were not done 100% to our liking, but we could easily email to have changes made. It's a pleasant experience working with them.

What did you find most impressive about this company?

The quality of work done was very impressive. Everything that was made for the site was high quality and always functioned well. I was also impressed with how fast our contact Marko, got back to us with emails.

Considering the time difference, I thought that email would take 1-3 days for a response, but Marko usually responded either the same day or within the next day.

Are there any areas for improvement?

The only gripe I can have is the timeliness of work. The contact and response would be very fast, and the work would be of high quality, but sometimes it would take a bit longer than expected to receive back the deliverables.

It's a very small concern though, as I'd prefer quality over a rushed product.

Please describe your company and your position there.

I am the CEO of a marketing software company serving the multifamily real estate sector. We are based in Denver, Colorado but serve the industry nationwide.

For what projects/services did your company hire hipinspire?

We hired hipinspire to help with the UI/UX for a new product and have since used hipinspire to make changes, make marketing collateral, and to contribute design to other products.

What were your goals for this project?

We needed a very simple and easy user interface to engage customers in a new product.

How did you select this vendor?

We reviewed portfolios of qualified candidates and selected the one with the design that most closely matched what we were looking for in terms of quality.

Describe the project in detail.

The project was very straight-forward. Once we selected the vendor, we sent wireframes and sketches of the screens that we needed designs for. We had a couple of back-and-forth emails with questions and answers, and then the designs were provided in timely manner and required very few modifications. We now are able to send very little direction with great results.

What was the team composition?

I work directly with the designer. In some cases, I have design input from sales & marketing, but I am responsible for products.

Can you share any outcomes from the project that demonstrate progress or success?

We were able to hit our goals of launching the product at a conference and quickly securing pilot participants.

How effective was the workflow between your team and theirs?

The workflow is very easy. We have to date only communicated via email. I receive timely responses and a quick turnaround on projects.

What did you find most impressive about this company?

The most impressive thing about this company is the finished product. The product they produced has a high-quality design. The second is turnaround, then communication, then price. Overall we are highly impressed by everything.

Are there any areas for improvement?

Every once in a while there are typos, but they are quickly corrected and that has not had any negative impact on the product or workflow.

Please describe your company and your position there.

Liberties Press is a book publishing company, established in 2003, and based in Dublin, Ireland.

For what projects/services did your company hire hipinspire?

To redesign certain areas of our website, libertiespress.com, and to advise on changes to particular pages.

What were your goals for this project?

To make the site more attractive and user-friendly.

How did you select this vendor?

Marko approached us on spec via email and carried out an assessment of our website, and recommended various changes, several of which we subsequently implemented, with his help.

Describe the project and the services they provided in detail.

As outlined above

What was the team composition?

Myself as publisher

Can you share any information that demonstrates the impact that this project has had on your business?

The site works more efficiently and has been improved in a variety of ways. A number of glitches have been removed.

How was project management arranged and how effective was it?

Via email communication with Marko. Communications were responded to promptly and in a businesslike manner, and actions were implemented in a timely fashion.

What did you find most impressive about this company?

Fast and efficient service, responsive to the needs outlined

Are there any areas for improvement?

No. We intend to use the services of Hipinspire again in the future.

Please describe your company and your position there.

I'm the CEO and Founder of Yebo!World. We provide an app for automated logging of all your travels by defining the world as zones that you can collect via our app.

For what projects/services did your company hire hipinspire?

Overall company profile graphics and UI/UX.

What were your goals for this project?

We needed a reliable one stop shop with quick response, a minimum of BS and transparent pricing.

How did you select this vendor?

We actually somehow just stumbled upon Marko and Hipinspire and I decided to give him a chance. I did pay off really well and we have not worked with anyone else for these needs ever since.

Describe the project in detail.

Hipinspire is responsible for our over all corporate profile be it logos, ads, UI/UX or icons and illustrations.

What was the team composition?

For us there is no team. There is Marko and he is reliable and promptly delivers on our needs.

Can you share any outcomes from the project that demonstrate progress or success?

Marko almost always delivers more or less exactly what I ask for within a week and often just 24hrs. As for tangible results our 'airport tag' icons/badges have proved popular with our users and even serve as anchor graphics for our Facebook Ads campaigns.

How effective was the workflow between your team and theirs?

Workflow is simplified and easy with requests over mail and delivery by Dropbox. Nothing more complicated than that is needed as long as it works. We tried to involve Marko i our Slack bubble but there wasn't enough work to warrant this over time.

What did you find most impressive about this company?

Their ability to immediately grasp what I'm looking for and then deliver without any detailed questions stood out. No mood boards needed which saves a lot of time and money.

Are there any areas for improvement?

There is always room for improvement in all projects but we're happy with this setup fpr now. This may of course change when and if our operation gets bigger.

Please describe your company and your position there.

Pitch + Pivot is a marketing and advertising agency that works with doctors, hospitals, and small practices to create websites, marketing, and content that helps them reach more patients. We also work with small tech companies to complete the same work. I am the marketing operations manager of the company.

For what projects/services did your company hire hipinspire?

Our company hired HipInspire to design several websites and collateral pieces for us. He was able to perfectly blend creative vision with professional execution. All of the sites he designs are visually interesting and the clients love their final product. He is also able to develop the websites within WordPress, which adds great value to his work.

What were your goals for this project?

Our goal is simple: to provide our clients with a fantastic and high-converting website. With Marko's modern designs and quick communication, we were able to make this happen each and every time.

How did you select this vendor?

We reviewed a number of remote designers and were very interested in working with HipInspire because of the variety in his design style and because of his great communication + collaboration skills.

Describe the project in detail.

Marko has designed websites for us, like skinfive.com, hipaawebforms.com, Vibrant Dermatology, Skin Bar MD, and Santa Monica Women's Health. He has also created handouts and sheets for our clients.

What was the team composition?

Marko works with us as one of our remote designers and developers. He mainly worked with me, but the business owner, Garrett Smith, also connects with him for special projects. He has always been happy with the work provided by HipInspire.

Can you share any outcomes from the project that demonstrate progress or success?

All of our clients have approved and loved his designs. For our internal projects that Marko has worked on, the team all found his designs visually appealing and well thought out.

How effective was the workflow between your team and theirs?

It was fantastic. Marko is always quick to reply and keep us updated.

What did you find most impressive about this company?

I found the variety of styles and products that HipInspire can design is very impressive. He is able to execute on home pages and other page-styles that we need, as well as create handouts and other collateral for our clients.

Are there any areas for improvement?

The only area where he could improve upon is keeping us updated with the timelines, but there has never been a problem with scheduling or missing deadlines.

Please describe your company and your position there.

I am the founder and Principal of the digital creative agency Urban Emu. We create digital brand user experiences through innovation and design thinking for both web and mobile users.

For what projects/services did your company hire hipinspire?

We needed additional creative support for a client project that required brand development and website programming.

What were your goals for this project?

Our goal was to accommodate the clients needs and requests by presenting high value design results and programming deliverables on time and within budget.

How did you select this vendor?

Our team researched designers with skills in brand design and front-end development. After a lengthy evaluation period, we were referred to HipInspire by a creative colleague and the rest is history.

Describe the project in detail.

Our client project included a need for brand development and design, identity design for both digital and print outcomes. The project also included a new website that included a variety of complicated functionality and strategic user experience design.

What was the team composition?

Our team worked with HipInspire in a contractor capacity. Working with HipInspire was easy and efficient. Our project managers and designers worked hand in hand with HipInspire on a daily bases in order to meet the clients deadlines and expectations.

Can you share any outcomes from the project that demonstrate progress or success?

The project was a huge success. User experience testing was performed after the site was launched and the overall user feedback showcased a positive reflection on the materials created.

How effective was the workflow between your team and theirs?

The workflow with HipInspire was extremely effective and efficient. There was never a problem with working hours, scheduling calls, or meeting expected deadlines.

What did you find most impressive about this company?

The quality of work and speed of delivery.

Are there any areas for improvement?

None at this time.

Please describe your company and your position there.

Our company is Banzai, a SaaS company. I am the CEO.

For what projects/services did your company hire hipinspire?

A redesign and development of our website in WordPress.

What were your goals for this project?

Rebuild the website, including custom graphics and new pages to handle all of our various types of content and corporate materials.

How did you select this vendor?

We spoke to multiple vendors and selected Marko based on the quality of his portfolio, graphics, and cost.

Describe the project and the services they provided in detail.

Marko provided full design, development, and graphic design of our website.

What was the team composition?

Marko worked with our head of marketing and an in-house designer on our team.

Can you share any information that demonstrates the impact that this project has had on your business?

This has allowed us to grow the content on our website and showcase it in the best way possible. We've expanded our content footprint and presented our business in a much more professional manner.

How was project management arranged and how effective was it?

Marko worked with our head of marketing to manage the project. We took daily check-ins over email. This was effective. Marko is a good independent worker.

What did you find most impressive about this company?

Marko does great design work and he's a great graphic designer. He is easy to work with, and he was very flexible in accommodating change requests.

Are there any areas for improvement?

Marko was unable to implement our website on top of an existing theme, which makes it harder for our team to maintain.

Introduce your business and what you do there.

I’m the founder of 3CC Partners. We’re a private equity company focused on buying small to medium sized businesses and taking over management when the owners are ready to retire. In the process, we often digitize company operations to add value. 

What challenge were you trying to address with hipinspire?

I’ve worked with Marko (Web Designer & WordPress Dev, hipinspire) on three different companies that I founded (e.g. an online consumer security company, a software-enabled property trading company, and 3CC Partners).

For 3CC Partners, I wanted quality, simple web design produced on an efficient timeline with a straightforward delivery. My software developers would use the resulting designs to build a website.

What was the scope of their involvement?

For all three companies, I asked hipinspire to create designs based on provided briefs and wireframing. 

The process consisted of emailing Marko with bullet points of the project scope and timeline. When he confirms he has the capacity to do the work, I create wireframes and send them to him. Based on my vision, he produces UI work. Usually, he works in two to three iterations before completing a product. 

What is the team composition?

I work with Marko because hipinspire is a one-person firm.

How did you come to work with hipinspire?

Initially, Marko applied to a job I posted to my homepage and asked if I had remote work available. My human resources manager really liked him based on his proactivity and excellent work samples. However, we were looking for a full-time designer. He didn’t accept that position because he didn’t want to relocate, but I kept him in mind for future projects.

For 4–5 years since then, I’ve worked with Marko as needed. I always choose hipinspire when I’m looking for fast, cost-efficient delivery. Local freelancers are expensive, but Marko provides very good work for reasonable pricing. 

How much have you invested with them?

We invested below $10,000 for the 3CC Partners solution.

What is the status of this engagement?

3CC Partners started working with him in December 2018, and the project ended in January 2019.

What evidence can you share that demonstrates the impact of the engagement?

Whenever I give him a briefing, he turns around a rough outline in only 2–3 days. He also has a fast e-mail response rate; he usually responds in less than 12 hours. 

How did hipinspire perform from a project management standpoint?

His English is very easy to understand, and collaboration is effortless. Unlike other providers I’ve worked with, he offers concise, quick feedback to my emails. Also, his time estimations for tasks are always accurate and never vague. He strives to avoid risk by outlining a detailed plan at the very beginning. For example, he would say, “If we have two to three iterations, I’ll need at most 8–10 hours to complete it.” 

What did you find most impressive about them?

hipinspire is a great choice for an entrepreneur with time and money constraints. He doesn’t produce sophisticated, bombastic designs; his value proposition is practical designs at a reasonable cost. While he isn’t the best choice for complex designs, he is the fastest, most pragmatic designer I know, and he delivers solid work. 

Are there any areas they could improve?

I’m very happy with his work. There’s nothing I would want him to do differently.