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    Banja Luka, Bosnia and Herzegovina

Named as the no 1 freelance web designer in Clutch

4.8
46 reviews

https://www.hipinspire.com/awards/

 

What defines every hipinspire website:

1. Your way or highway

2. Custom made

3. Beautiful

4. Conversion rate optimized

5. Latest technology

6. Latest trends

7. Fun design process

8. Not expensive

9. Delivered on time

10. Special as your business is

 
$1,000+
 
$25 - $49 / hr
 
Freelancer
 Founded
2010
Show all +
Banja Luka, Bosnia and Herzegovina
headquarters
  • Banja Luka
    Bosnia and Herzegovina

Portfolio

Key clients: 

Startups: Udemy, GitLab, zoom.us, CrazyEgg, Tim Ferris
Tech: Google, Samsung, VMware
Food and drinks: Coca-Cola, Nescafe, Nestle
Automotive: Audi, Lexus, McLaren
Aviation: Lufthansa, easyJet, El Al
Telecom: T-Mobile, Virgin Mobile
Media: Digital Trends, Irish Independent
Payments: Mastercard
Oil & Gas: Shell
Clothing: Abercrombie & Fitch
Banking: Handelsbanken

Reviews

4.8
46 reviews
Sort by

UI and Design Refresh for Management Software Firm

"The work he did was beautiful, his response time was fast, and his rates were extremely competitive." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. - Dec. 2018
Project summary: 

hipinspire redesigned several web pages to improve their ease of use and professionalism.

The Reviewer
 
1-10 Employees
 
Singapore
Elena Newton
Co-Founder & CTO, Xmetryx
 
Verified
The Review
Feedback summary: 

Thanks to their focus on incorporating feedback, hipinspire upgraded multiple designs without introducing an unfamiliar look and feel. Stakeholders responded positively and appreciated hipinspire’s responsiveness. Customers can expect an independent team that delivers on initial requirements.

BACKGROUND

Please describe your company and your position there.

I’m a co-founder and the CTO of Xmetryx, a team relationship management software startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire

We brought Marko (Web Designer, hipinspire) on initially to design a thumbnail view for our results page, but, after seeing his work, we decided to expand our goals. Marko was also responsible for freshening up our existing results page, team member management page, and user feedback pages.

What were your goals for this project?

We designed our software in-house because we're a small technology startup. Despite receiving positive feedback on its ease-of-use and general design, it still had a home-grown look. As the head designer, I was responsible for ensuring our customers saw us as professional, responsive, and stable. Our ultimate goal was to have a professional design that retained our company’s unique personality.

SOLUTION

How did you select this vendor?

Marko contacted me, offering his services on a contract basis. I checked his references, responses from previous customers, and online portfolios. Later, when I needed some design work done, I contact Marko and gave him a try.

Describe the project in detail.

Initially, I emailed Marko some mockups and an explanation of what we were looking for. I also provided him with a login to the demo version of our product. He sent me an onboarding link where I was able to specify my preferred level of artistic freedom and communication methods.

Soon after paying a small retainer based on his initial assessment of time required, Marko provided me with a mockup of our new pages. I made one or two minor changes and asked for his opinion on any other changes we should make. He came back in a day or two with another version of the update. Each of the other page designs was handled the same way.

What was the team composition?

We worked directly with Marko.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All our key stakeholders responded to our final designs with resounding praise. They found the UX/UI cleaner than it used to be yet familiar enough not to have to relearn the software. We’re extremely pleased with Marko and hipinspire’s work.

How effective was the workflow between your team and theirs?

Marko was friendly and easy to communicate with but always kept his emails focused. All communication was via email, and all mockups were delivered via Dropbox (my preferred method of file sharing). He was highly responsive to my feedback.

What did you find most impressive about this company?

I most appreciated Marko's willingness to step outside my creative guidelines and provide me with ideas to make the software easier, cleaner, and more professional. He’s able to provide modernized applications without imposing his own personality on them.

Are there any areas for improvement?

The only feedback I provided, which Marko addressed quickly, was the ability to track hours online. The work he did was beautiful, his response time was fast, and his rates were extremely competitive. I look forward to working with him in the future.

5.0
Overall Score They were outstanding.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I couldn't have asked for better responsiveness.
  • 5.0 Cost
    Value / within estimates
    It was very competitive. The value was worthwhile.
  • 5.0 Quality
    Service & deliverables
    They did an exceptional job maintaining our feel while giving us a fresh look.
  • 5.0 NPS
    Willing to refer
    I'll definitely recommend them.

Web Design and Dev for Concierge Camping Site

“hipinspire was easy to work with. I’m so glad I found them.”

 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - May 2018
Project summary: 

hipinspire developed a concierge camping website to help campers locate and book campsites when they are planning upcoming trips. They based the design on sketches the client provided and virtual discussions.

 

The Reviewer
 
1-10 Employees
 
Fort Myers, Florida
Hope Henderson
Chief Camper, Lodgic, LLC
 
Verified
The Review
Feedback summary: 

Based on uniformly positive user feedback, hipinspire delivered an attractive, well-designed website that’s easy to use. They captured the perfect look and feel the client desired. A conscientious and efficient partner, they made the collaboration effortless.

 

BACKGROUND

Please describe your company and your position there.

I am the founder of Lodgic, LLC which is a concierge camping website to help campers find and book campsites and plan their trips.

 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We hired hipinspire to build our website.

What were your goals for this project?

We wanted a user-friendly and simple website to showcase the services our business offers.

SOLUTION

How did you select this vendor?

A company I had worked with in the past referred me to hipinspire.

Describe the project in detail.

We met over Skype, and I described the gist of what we were looking for. I followed up with some sketches and hipinspire got to work. They were very responsive and clearly understood the concepts I conveyed. 

What was the team composition?

I only communicated with Marko (Web Designer, UI Designer, and WordPress Dev, hipinspire) about the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

hipinspire achieved the exact look and feel we were going for with the site. We’ve gotten great feedback on the new website. Everyone we’ve spoken with thinks it is very user-friendly, which was the goal.

How effective was the workflow between your team and theirs?

hipinspire was easy to work with. I’m so glad I found them.

What did you find most impressive about this company?

hipinspire worked quickly. It was great to find someone that stayed within my budget.

Are there any areas for improvement?

No, hipinspire was excellent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Blockchain Infrastructure Firm

"When we give feedback, he will deliver something that we’re happy with, usually within one try."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sep. 2017 - Ongoing
Project summary: 

hipinspire designed and iterated a website using HTML and CSS. UI/UX design for an administrator’s panel is also part of the scope.

The Reviewer
 
1-10 Employees
 
United States
Dmitry
Cofounder, QuikNode.io
 
Verified
The Review
Feedback summary: 

The website has been well-received, and the admin panel gets positive feedback from key stakeholders. hipinspire keeps the project moving (and on budget) through providing critical status updates throughout the engagement. Responsiveness and ability to follow directions makes him a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I'm one of the co-founders of QuikNode. We provide infrastructure (i.e., Ethereum Nodes) for blockchain developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

We needed a website designed and developed as this was a brand new project we were building from scratch.

SOLUTION

What was the scope of their involvement?

We provided a couple of sketches and ideas of what we wanted in the design. hipinspire built the website using HTML and CSS as we wanted it to be simple and streamlined. Marko (owner, hipinspire), who is both the designer and coder, has done several iterations of the site. Once the home page was complete, we asked him to create an FAQ page. He provided UX/UI work for an administrator’s panel and status page.

He also worked on a side project for a branch of QuikNode. We had an idea for the design and gave him a mock-up. He delivered a live product in two weeks.

What is the team composition?

As far as I know, it’s only Marko.

How did you come to work with hipinspire?

Marko had initially reached out to us through another company, and we decided to use him on this project.

How much have you invested with them?

We spent between $3,000–$5,000.

What is the status of this engagement?

We started working together in September 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It only took a week or two from the time we hired Marko for him to finish the initial product and have live website up. We still use the same website, with a couple of custom tweaks. Our business has around 200 customers right now, and each one visits the site and uses the admin panel. It's simple and they get all the information they need.

How did hipinspire perform from a project management standpoint?

His communication is good. We asked him to join our Slack channel, which is great for being able to communicate about the project. Marko is able to understand our use case because of his IT background. He’s excellent at tailoring the design to our audience.

What did you find most impressive about them?

He's very good at following instructions. We give him an outline and a mock-up, and he will create several versions for us to consider. We iterate two or three times before we end up with exactly what we wanted. If something doesn't work — it needs to be darker or it needs to bring our message — he’s able to fix it right away. When we give feedback, he will deliver something that we’re happy with, usually within one try.

Are there any areas they could improve?

There was one thing that we later corrected. When he originally did revisions for our website, he would send the updates to us in a ZIP file. Our preferred method was to use GitHub. It took some back and forth, but he did agree to use commits in GitHub and adjust to our workflow process.

Any advice for potential customers?

The more design direction and guidelines you can give Marko, the quicker he can be at delivering your site. Providing a mark-up, even if it's just a sketch and colors, will give him a better sense of the type of website you want. That's how we were able to get a live website in less than two weeks.

5.0
Overall Score He’s very effective.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The turnaround is quick, and he’s on top of all tasks.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend him as long as he doesn’t get too busy.

Web Design and Dev for Educational Client

"I admired hipinspire’s persistence and industry knowledge."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - June 2018
Project summary: 

hipinspire developed a website to match a pre-branded design. The work included three interior pages, multiple sliders, and a homepage.

The Reviewer
 
1-10 Employees
 
Houston, TX
Hannah Wallace
Web Developer, NorthwayDesigns
 
Verified
The Review
Feedback summary: 

hipinspire delivered a clean, modern site. The third-party client admired the site’s design and sales are doing well since the implementation. The team offered great industry knowledge.

BACKGROUND

Please describe your company and your position there.

I'm a project manager and web developer at NorthwayDesigns.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We hired hipinspire for web design services.

What were your goals for this project?

Our primary objective was to create a clean, modern site that would match our pre-branded design.

SOLUTION

How did you select this vendor?

We chose hipinspire based on their portfolio and persistence. 

Describe the project in detail.

The scope of work for our project included designs for the homepage, several sliders, and three interior pages.

What was the team composition?

We worked with a software developer and web designer from their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sales are doing really well and the client has a site they're proud of. They have been able to build on it based on the design and from that have extended into print.

How effective was the workflow between your team and theirs?

The workflow was very effective. My handoff wasn't all that great but Marko got it.

What did you find most impressive about this company?

I admired hipinspire’s persistence and industry knowledge. They had little to work with in the way of assets and creative direction. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI for Computer Software Company

"Our clients are happy, and we receive a lot of positive feedback on their designs."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2015 - Ongoing
Project summary: 

hipinspire assists with external projects including UX/UI designs of public-facing pages. They also provide technical guidance for internal projects.

The Reviewer
 
1-10 Employees
 
Pasadena, California
Client Services and Customer Success, Software Company
 
Verified
The Review
Feedback summary: 

Customers praise hipinspires' UX/UI as visually pleasing and consistently provide positive feedback. Their team maintains a thorough understanding of design systems, expertly maneuvering through complex design processes. Their attentive customer service continues to impress.

BACKGROUND

Introduce your business and what you do there.

We are a software company that specializes in competition-management software platforms. We help with marketing, design, and e-mail for competition operations. I am the client services manager. I manage operations for clients and help with the project management of our contractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

hipinspire helps us with a multitude of projects. We initially needed them to design a 404 page for us. 

SOLUTION

What was the scope of their involvement?

Originally, hipinspire helped design a 404 page for us, which served as a test trial for our company. We wanted a specific page for our clients to see rather than a typical error message and were pleased with what they came up with.

After this project, we brought them on to help design some of the public-facing pages we offer to clients on our platform. When hipinspire designs these pages, we usually provide them with designs from our clients--essentially what we currently have and what we want to see. The designs usually depend on how much latitude the client gives us and how flexible they are.

Marko (Designer, hipinspire) does a good job of interpreting what we want and listens closely to our feedback to make specific tweaks. I'm a visual person and will usually send him .jpegs of the design choices we're looking for and my comments. 

Marko has also helped us with internal projects for our company. For example, he's helped with the design of our platform so that it looks better for the clients who are using it. 

What is the team composition?

We primarily work with Marko Bijelic (Designer, hipinspire).

How much have you invested with them?

It's hard to say how much we've spent with him over the years, however, I believe it has been within the $10,000–$15,000 range thus far.

How did you come to work with hipinspire?

Marko originally reached out to our company and got in touch with my boss. My boss wanted to give him a try so that's how we came to work together.

What is the status of this engagement?

We started around three years ago and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients are happy, and we receive a lot of positive feedback on their designs. Additionally, the work hipinspire is doing for my internal team is running smoothly and well received.

How did hipinspire perform from a project management standpoint?

Even though they're a foreign company and working on other projects, they're usually responsive and typically respond within a day or two. We do have minor communication issues sometimes, however, this is due mostly to my lack of technical knowledge and English not being their first language. For the most part though, we've cleared up these issues and they're great about not charging for any errors that arise from miscommunication. We use mostly email and occasional Skype calls to track milestones and handle all communication.

What did you find most impressive about them?

We have a fairly complicated and complex system for our designers to design on. Marko really understands our system though and gives us great recommendations on how to improve it. 

His response time is fast compared to other design firms we've worked with. Additionally, our engineering team respects him, and they have a great relationship. They really understand each other. 

Are there any areas they could improve?

They could be a little more assertive from time to time, especially since I get really busy. When he doesn't hear from me, it would be nice to receive a nudge from him as a reminder.

Any advice for potential customers?

Be clear about what you want.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    No one's perfect.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Animation Studio

"We were very satisfied with speed and quality, and the price is unbeatable."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2017 - Jan. 2018
Project summary: 

Hipinspire designed a custom-built, sleek-looking, user-friendly website to appeal to high-end clientele.

The Reviewer
 
1-10 Employees
 
Hoboken, New Jersey
Konstantinos Papakonstantinou
President, Board Studios Inc
 
Verified
The Review
Feedback summary: 

The GT Metrix score went from E to B, which was a large increase in the speed of the website. The new website is well-designed and looks professional.

BACKGROUND

Please describe your company and your position there.

I am the founder and president of Board Studios, a boutique animation studio that helps companies supercharge their marketing and PR campaigns as well as improve their internal communication initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

Our website needed a refresh to appear more custom-built, better designed, more user-friendly, and more appealing to the high-end clients we are serving and targeting.

What were your goals for this project?

We wanted to create a slick, fast, and original website. We did not want anything that resembled a template. We wanted our site to have its own identity.

SOLUTION

How did you select this vendor?

Marko, our project manager, has great ideas and presented a compelling portfolio of his past work. The cost savings compared to all the other competitors we evaluated made the decision to choose Marko was an easy one.

Describe the project in detail.

I submitted an initial wireframe along with the content I wanted on the site, and then Marko shared a few different approaches. We settled on one, then iterated on the details a few times. Marko got almost everything right on the first try, which made the process very painless. Even though we did not call Marko directly, we never felt he was not communicating enough or missing anything.

What was the team composition?

We worked directly with Marko, who handled our whole project from start to finish. This was very important for us because switching mid-project to another manager leaves a chance for details to get missed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The speed of our website greatly improved. I believe our GT Metrix score went from E to B. This was our primary goal, along with creating an attractive and easy-to-navigate website.

How effective was the workflow between your team and theirs?

The process was streamlined and professionally handled. We relied on email to provide feedback and review their work. It all worked very smoothly. Marko was very responsive and easy to communicate with.

What did you find most impressive about this company?

I was impressed by Marko's creativity. Using our wireframe and content, he devised a website that's visually compelling in a single attempt. We expected more headaches and a longer feedback loop but were pleased with the quick result.

Are there any areas for improvement?

We were very satisfied with speed and quality, and the price is unbeatable. So we did not have any recommendations for improvement.

5.0
Overall Score We are extremely satisfied with the process and results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their fast and automated process made the process easy.
  • 5.0 Cost
    Value / within estimates
    They are very cost effective.
  • 5.0 Quality
    Service & deliverables
    They had a fast delivery, great design, and unbeatable price.
  • 5.0 NPS
    Willing to refer
    We already refer clients to them.

Design and Development for Addiction Treatment

"Our engagement with hipinspire had an immediate impact on our business."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Jan. 2018
Project summary: 

To support the build of a new website, hipinspire crafted full-color PSDs and full-fledged mockups.  The team's developers programmed the entire platform within an easily modifiable framework.

The Reviewer
 
11-50 Employees
 
Boca Raton, Florida
Liam Callahan
CEO, Unique Visitors, LLC
 
Verified
The Review
Feedback summary: 

The new website hipinspire built yielded a tangible ROI. Their successful partnership included transparency and an effective workflow. Professional and efficient, the team worked diligently to produce a deliverable that saw an enthusiastically positive response from the third-party client.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Unique Visitors, an addiction treatment marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We hired Hipinspire to aid us in website design and development.

What were your goals for this project?

We wanted to create a clean, user-friendly, and fully operational website for one of our clients.

SOLUTION

How did you select this vendor?

We'd heard about hipinspire through a colleague who said that they do great work. Based on our experience, he wasn't wrong!

Can you go into detail about the services they provided and the scope of the project?

First, they designed and developed the website mockups and full-color PSDs. The team's software engineers then coded these prototypes into a comprehensible framework for us. It's built to allow us to make changes when needed. 

What was the team composition?

The one individual we worked with directly was very timely and professional.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results of this project were stellar. Our engagement with hipinspire had an immediate impact on our business. Our client is in love with their new site, which is one that hipinspire developed. The team's support enabled us to work on other aspects of this project while the design and development were being completed.

How was project management arranged and how effective was it?

Project management was straightforward. Whether it would be one hour or 40, hipinspire told us exactly how long each phase would take. They completed each facet of the project on time, every time.

What did you find most impressive about this company?

Strong quality work and professionalism are hipinspire's most impressive aspects.

Are there any areas where they can improve?

I truly believe hipinspire performs strong quality work. We would definitely recommend their services.

 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Design Projects for Brand Growth Consultant

“Their speed is impressive.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
Project summary: 

As a third-party vendor, hipinspire supplements an internal team by designing web and branding collateral for multiple projects.

The Reviewer
 
11-50 Employees
 
Orlando, Florida
Dan McGaw
CEO, Effin Amazing
 
Verified
The Review
Feedback summary: 

hipinspire delivers high-quality results, thanks to their deep understanding of end goals. The highly responsive and reliable team excels at fast turnarounds with minimal supervision.

BACKGROUND

Please describe your company and your position there.

I’m the founder of an analytics and growth consultancy that helps companies measure and optimize their products to acquire and retain customers. With decades of experience in growing businesses, we not only look at what is happening in the funnel, but also at multiple aspects of the business that are needed to grow the brand effectively.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

hipinspire works on many projects across a wide variety of clients.

SOLUTION

How did you select this vendor?

They were recommended to us.

Describe the project in detail.

The scope ranges from cleaner website design for clients to our internal branding projects.

What was the team composition?

They typically work with project leads from our team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

hipinspire consistently delivers quality results and expedient replies to our requests.

How effective was the workflow between your team and theirs?

It is very effective. We typically bring them into a project with a simple email or Trello assignment, and they can get the context and deliver with little to no back-and-forth.

What did you find most impressive about this company?

Their speed is impressive.

Are there any areas for improvement?

While they’re good at following instructions, it wouldn't hurt to make judgment calls based on their experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always quick to respond to a request, sometimes even within the hour.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They always deliver what is requested.
  • 5.0 NPS
    Willing to refer

UX & Web Design for Big Data Firm

“I had a great experience, and I’ll always go back to them for future projects.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sep. 2017 - Jan. 2018
Project summary: 

After multiple lackluster designs from previous vendors, hipinspire revitalized the UX/UI for a web-based platform and a website using CSS.

The Reviewer
 
11-50 Employees
 
San Jose, CA
Jayant Shekhar
CEO, Sparkflows Inc.
 
Verified
The Review
Feedback summary: 

Both users and internal stakeholders lauded hipinspire’s designs for their professional visuals. Over the course of the engagement, the team took a collaborative approach, working to ensure that all aspects met the desired look and feel. They communicated clearly and delivered the projects on time.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO for a big data company called Sparkflows. We provide self-service software for big data management and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

Before hipinspire, we’d worked with numerous vendors to develop the interface for our web-based platform. However, despite redoing it multiple times, we never felt that the visuals were cutting edge, and users often criticized the overall look and feel as being too unprofessional. As a result, we approached hipinspire to provide UX/UI and web design services for both our platform and, later, our website.

SOLUTION

What was the scope of their involvement?

Initially, they worked on the UX/UI for our product before redoing our website’s look and feel. They first showed us a few different wireframes to choose from. Once we approved the design, we gave them our CSS files, and they updated the code to develop a new UI end to end. This allowed them to make direct changes rather than having to convert from another language. Throughout the process, we collaborated with them on stylistic choices such as colors, fonts, icons, and messaging.

What is the team composition?

In the beginning, we met with 2–3 people, but for the most part, we worked with Marko (Principal, hipinspire).

How did you come to work with PX Media LLC?

We found them through our enterprise accelerator where they participated as a vendor.

How much have you invested with them?

We spent $4,000.

What is the status of this engagement?

Their work lasted from September 2017–February 2018. However, he completed both projects within a month each.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received great feedback from our users. Previously, when we showed our platform to prospective clients, people would immediately focus on the lacking UI instead of the features. But now, they praise both the platform and our website for their professional UI. Marko did an exceptional job and took our designs to another level.

How did PX Media LLC perform from a project management standpoint?

They were productive and responsive, consistently generating good ideas. We collaborated through email and Google Drive.

What did you find most impressive about them?

Building on my previous comments, Marko was professional, and his focus helped us identify and execute our needs.

Are there any areas they could improve?

No, I can’t think of any major improvements. I had a great experience, and I’ll always go back to them for future projects.

Do you have any advice for potential customers?

Have a clear idea of what you’re trying to do. For us, we went over multiple designs upfront before narrowing down the choices. This ensured that we would do the project correctly the first time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It's been a great value. Even after so many months, we still use their designs, and we didn't have to redo anything.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Convention Website Development for Event Production Company

"[hipinspire] thought about solutions to problems before we even realized there could be problems in the first place."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Apr. 2018
Project summary: 

hipinspire handled the development of a website for an annual convention, including features for purchasing tickets, registering for activities, nominating people for awards, and an online voting system.

The Reviewer
 
1-10 Employees
 
New York, New York
Frank Spadafora
CEO, iCON Influencer Convention
 
Verified
The Review
Feedback summary: 

The project team delivered the site within the expected timeframe. The collaboration went smoothly, marked by their availability during U.S. hours, proactive attitude, willingness to discuss issues over Skype, and quick turnaround for change requests.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of iCON: Influencer Convention, an event-based production company with a series of annual events focused on celebrating achievements in social media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We needed to build our annual convention's website with a custom wordless backend system from scratch. The website had to easily provide all of the information about the convention and allow users to execute a series of actions surrounding the convention including purchasing tickets, registering for specific activations within the convention, and nominating individuals for a variety of award categories.

What were your goals for this project?

We wanted to build a simple, modern, and easy-to-navigate website for our attendees. We also needed to create an online voting system for our annual awards, as well as integration with our third-party ticketing system for users to easily register directly from the convention website.

SOLUTION

How did you select this vendor?

We selected hipinsipire after vetting several developers. Marko (Web Designer, hipinspire) seemed the most competent to execute the project within the timeline and allotted budget.

Can you go into detail about the services they provided and the scope of the project?

We had two months to develop, test, and launch the website.

What was the team composition?

Marko was a delight to work with. He operated on the same hours as my company. He was also responsive and willing to schedule meetings with my team on Skype to review the more complex issues of the project.

RESULTS & FEEDBACK

How was project management arranged and how effective was it?

The project had several milestones and each was delivered within the allotted timeframe. hipinspire also reviewed our feedback and made changes to the site very quickly.

What did you find most impressive about this company?

I was impressed with their proactive approach towards our project. Marko thought about solutions to problems before we even realized there could be problems in the first place.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve recommended hipinsipre to several other companies in our network looking for website developers.