What was the scope of their involvement?
Originally, hipinspire helped design a 404 page for us, which served as a test trial for our company. We wanted a specific page for our clients to see rather than a typical error message and were pleased with what they came up with.
After this project, we brought them on to help design some of the public-facing pages we offer to clients on our platform. When hipinspire designs these pages, we usually provide them with designs from our clients--essentially what we currently have and what we want to see. The designs usually depend on how much latitude the client gives us and how flexible they are.
Marko (Designer, hipinspire) does a good job of interpreting what we want and listens closely to our feedback to make specific tweaks. I'm a visual person and will usually send him .jpegs of the design choices we're looking for and my comments.
Marko has also helped us with internal projects for our company. For example, he's helped with the design of our platform so that it looks better for the clients who are using it.
What is the team composition?
We primarily work with Marko Bijelic (Designer, hipinspire).
How much have you invested with them?
It's hard to say how much we've spent with him over the years, however, I believe it has been within the $10,000–$15,000 range thus far.
How did you come to work with hipinspire?
Marko originally reached out to our company and got in touch with my boss. My boss wanted to give him a try so that's how we came to work together.
What is the status of this engagement?
We started around three years ago and the work is ongoing.
During UX testing, users responded positively to hipinspire's design materials. They integrated well as a contractor into the internal team, working hand-in-hand to meet client timelines.