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    Banja Luka, Bosnia and Herzegovina

Unique and creative design tailored to each client

4.7
39 reviews

What defines every hipinspire website:

1. Your way or highway

2. Custom made

3. Beautiful

4. Conversion rate optimized

5. Latest technology

6. Latest trends

7. Fun design process

8. Not expensive

9. Delivered on time

10. Special as your business is

 
$1,000+
 
$25 - $49 / hr
 
Freelancer
 Founded
2010
Show all +
Banja Luka, Bosnia and Herzegovina
headquarters
  • hipinspire Banja Luka
    Bosnia and Herzegovina

Portfolio

Key clients: 

Startups: Udemy, GitLab, zoom.us, CrazyEgg, Tim Ferris
Tech: Google, Samsung, VMware
Food and drinks: Coca-Cola, Nescafe, Nestle
Automotive: Audi, Lexus, McLaren
Aviation: Lufthansa, easyJet, El Al
Telecom: T-Mobile, Virgin Mobile
Media: Digital Trends, Irish Independent
Payments: Mastercard
Oil & Gas: Shell
Clothing: Abercrombie & Fitch
Banking: Handelsbanken

Brands

Google, Coca-Cola, Samsung, Mastercard, Audi, Lufthansa, Nestle, Lexus, Shell, T-Mobile, Virgin Mobile, McLaren, VMware, easyJet, El Al,   Digital Trends, Irish Independent, Abercrombie & Fitch, Handelsbanken

Startups

Udemy, GitLab, zoom.us, CrazyEgg, Tim Ferris, Flippa, CakePHP, Vast, AdBlade, CrowdSpring, Results.com, Cedexis

Dwello

http://www.hipinspire.com/website-design/

MetTel

http://hipinspire.com/ui-design/

Rokit

http://hipinspire.com/ui-design/

CryptoWallet.Guide

http://hipinspire.com/cryptocurrency/

Reviews

4.7
39 reviews
Sort by

UX/UI for Computer Software Company

"Our clients are happy, and we receive a lot of positive feedback on their designs."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2015 - Ongoing
Project summary: 

hipinspire assists with external projects including UX/UI designs of public-facing pages. They also provide technical guidance for internal projects.

The Reviewer
 
1-10 Employees
 
Pasadena, California
Client Services and Customer Success, Software Company
 
Verified
The Review
Feedback summary: 

Customers praise hipinspires' UX/UI as visually pleasing and consistently provide positive feedback. Their team maintains a thorough understanding of design systems, expertly maneuvering through complex design processes. Their attentive customer service continues to impress.

BACKGROUND

Introduce your business and what you do there.

We are a software company that specializes in competition-management software platforms. We help with marketing, design, and e-mail for competition operations. I am the client services manager. I manage operations for clients and help with the project management of our contractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

hipinspire helps us with a multitude of projects. We initially needed them to design a 404 page for us. 

SOLUTION

What was the scope of their involvement?

Originally, hipinspire helped design a 404 page for us, which served as a test trial for our company. We wanted a specific page for our clients to see rather than a typical error message and were pleased with what they came up with.

After this project, we brought them on to help design some of the public-facing pages we offer to clients on our platform. When hipinspire designs these pages, we usually provide them with designs from our clients--essentially what we currently have and what we want to see. The designs usually depend on how much latitude the client gives us and how flexible they are.

Marko (Designer, hipinspire) does a good job of interpreting what we want and listens closely to our feedback to make specific tweaks. I'm a visual person and will usually send him .jpegs of the design choices we're looking for and my comments. 

Marko has also helped us with internal projects for our company. For example, he's helped with the design of our platform so that it looks better for the clients who are using it. 

What is the team composition?

We primarily work with Marko Bijelic (Designer, hipinspire).

How much have you invested with them?

It's hard to say how much we've spent with him over the years, however, I believe it has been within the $10,000–$15,000 range thus far.

How did you come to work with hipinspire?

Marko originally reached out to our company and got in touch with my boss. My boss wanted to give him a try so that's how we came to work together.

What is the status of this engagement?

We started around three years ago and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients are happy, and we receive a lot of positive feedback on their designs. Additionally, the work hipinspire is doing for my internal team is running smoothly and well received.

How did hipinspire perform from a project management standpoint?

Even though they're a foreign company and working on other projects, they're usually responsive and typically respond within a day or two. We do have minor communication issues sometimes, however, this is due mostly to my lack of technical knowledge and English not being their first language. For the most part though, we've cleared up these issues and they're great about not charging for any errors that arise from miscommunication. We use mostly email and occasional Skype calls to track milestones and handle all communication.

What did you find most impressive about them?

We have a fairly complicated and complex system for our designers to design on. Marko really understands our system though and gives us great recommendations on how to improve it. 

His response time is fast compared to other design firms we've worked with. Additionally, our engineering team respects him, and they have a great relationship. They really understand each other. 

Are there any areas they could improve?

They could be a little more assertive from time to time, especially since I get really busy. When he doesn't hear from me, it would be nice to receive a nudge from him as a reminder.

Any advice for potential customers?

Be clear about what you want.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    No one's perfect.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Animation Studio

"We were very satisfied with speed and quality, and the price is unbeatable."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2017 - Jan. 2018
Project summary: 

Hipinspire designed a custom-built, sleek-looking, user-friendly website to appeal to high-end clientele.

The Reviewer
 
1-10 Employees
 
Hoboken, New Jersey
Konstantinos Papakonstantinou
President, Board Studios Inc
 
Verified
The Review
Feedback summary: 

The GT Metrix score went from E to B, which was a large increase in the speed of the website. The new website is well-designed and looks professional.

BACKGROUND

Please describe your company and your position there.

I am the founder and president of Board Studios, a boutique animation studio that helps companies supercharge their marketing and PR campaigns as well as improve their internal communication initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

Our website needed a refresh to appear more custom-built, better designed, more user-friendly, and more appealing to the high-end clients we are serving and targeting.

What were your goals for this project?

We wanted to create a slick, fast, and original website. We did not want anything that resembled a template. We wanted our site to have its own identity.

SOLUTION

How did you select this vendor?

Marko, our project manager, has great ideas and presented a compelling portfolio of his past work. The cost savings compared to all the other competitors we evaluated made the decision to choose Marko was an easy one.

Describe the project in detail.

I submitted an initial wireframe along with the content I wanted on the site, and then Marko shared a few different approaches. We settled on one, then iterated on the details a few times. Marko got almost everything right on the first try, which made the process very painless. Even though we did not call Marko directly, we never felt he was not communicating enough or missing anything.

What was the team composition?

We worked directly with Marko, who handled our whole project from start to finish. This was very important for us because switching mid-project to another manager leaves a chance for details to get missed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The speed of our website greatly improved. I believe our GT Metrix score went from E to B. This was our primary goal, along with creating an attractive and easy-to-navigate website.

How effective was the workflow between your team and theirs?

The process was streamlined and professionally handled. We relied on email to provide feedback and review their work. It all worked very smoothly. Marko was very responsive and easy to communicate with.

What did you find most impressive about this company?

I was impressed by Marko's creativity. Using our wireframe and content, he devised a website that's visually compelling in a single attempt. We expected more headaches and a longer feedback loop but were pleased with the quick result.

Are there any areas for improvement?

We were very satisfied with speed and quality, and the price is unbeatable. So we did not have any recommendations for improvement.

5.0
Overall Score We are extremely satisfied with the process and results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their fast and automated process made the process easy.
  • 5.0 Cost
    Value / within estimates
    They are very cost effective.
  • 5.0 Quality
    Service & deliverables
    They had a fast delivery, great design, and unbeatable price.
  • 5.0 NPS
    Willing to refer
    We already refer clients to them.

Design and Development for Addiction Treatment

"Our engagement with hipinspire had an immediate impact on our business."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Jan. 2018
Project summary: 

To support the build of a new website, hipinspire crafted full-color PSDs and full-fledged mockups.  The team's developers programmed the entire platform within an easily modifiable framework.

The Reviewer
 
11-50 Employees
 
Boca Raton, Florida
Liam Callahan
CEO, Unique Visitors, LLC
 
Verified
The Review
Feedback summary: 

The new website hipinspire built yielded a tangible ROI. Their successful partnership included transparency and an effective workflow. Professional and efficient, the team worked diligently to produce a deliverable that saw an enthusiastically positive response from the third-party client.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Unique Visitors, an addiction treatment marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We hired Hipinspire to aid us in website design and development.

What were your goals for this project?

We wanted to create a clean, user-friendly, and fully operational website for one of our clients.

SOLUTION

How did you select this vendor?

We'd heard about hipinspire through a colleague who said that they do great work. Based on our experience, he wasn't wrong!

Can you go into detail about the services they provided and the scope of the project?

First, they designed and developed the website mockups and full-color PSDs. The team's software engineers then coded these prototypes into a comprehensible framework for us. It's built to allow us to make changes when needed. 

What was the team composition?

The one individual we worked with directly was very timely and professional.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results of this project were stellar. Our engagement with hipinspire had an immediate impact on our business. Our client is in love with their new site, which is one that hipinspire developed. The team's support enabled us to work on other aspects of this project while the design and development were being completed.

How was project management arranged and how effective was it?

Project management was straightforward. Whether it would be one hour or 40, hipinspire told us exactly how long each phase would take. They completed each facet of the project on time, every time.

What did you find most impressive about this company?

Strong quality work and professionalism are hipinspire's most impressive aspects.

Are there any areas where they can improve?

I truly believe hipinspire performs strong quality work. We would definitely recommend their services.

 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Design Projects for Brand Growth Consultant

“Their speed is impressive.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
Project summary: 

As a third-party vendor, hipinspire supplements an internal team by designing web and branding collateral for multiple projects.

The Reviewer
 
11-50 Employees
 
Orlando, Florida
Dan McGaw
CEO, Effin Amazing
 
Verified
The Review
Feedback summary: 

hipinspire delivers high-quality results, thanks to their deep understanding of end goals. The highly responsive and reliable team excels at fast turnarounds with minimal supervision.

BACKGROUND

Please describe your company and your position there.

I’m the founder of an analytics and growth consultancy that helps companies measure and optimize their products to acquire and retain customers. With decades of experience in growing businesses, we not only look at what is happening in the funnel, but also at multiple aspects of the business that are needed to grow the brand effectively.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

hipinspire works on many projects across a wide variety of clients.

SOLUTION

How did you select this vendor?

They were recommended to us.

Describe the project in detail.

The scope ranges from cleaner website design for clients to our internal branding projects.

What was the team composition?

They typically work with project leads from our team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

hipinspire consistently delivers quality results and expedient replies to our requests.

How effective was the workflow between your team and theirs?

It is very effective. We typically bring them into a project with a simple email or Trello assignment, and they can get the context and deliver with little to no back-and-forth.

What did you find most impressive about this company?

Their speed is impressive.

Are there any areas for improvement?

While they’re good at following instructions, it wouldn't hurt to make judgment calls based on their experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always quick to respond to a request, sometimes even within the hour.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They always deliver what is requested.
  • 5.0 NPS
    Willing to refer

UX & Web Design for Big Data Firm

“I had a great experience, and I’ll always go back to them for future projects.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sep. 2017 - Jan. 2018
Project summary: 

After multiple lackluster designs from previous vendors, hipinspire revitalized the UX/UI for a web-based platform and a website using CSS.

The Reviewer
 
11-50 Employees
 
San Jose, CA
Jayant Shekhar
CEO, Sparkflows Inc.
 
Verified
The Review
Feedback summary: 

Both users and internal stakeholders lauded hipinspire’s designs for their professional visuals. Over the course of the engagement, the team took a collaborative approach, working to ensure that all aspects met the desired look and feel. They communicated clearly and delivered the projects on time.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO for a big data company called Sparkflows. We provide self-service software for big data management and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

Before hipinspire, we’d worked with numerous vendors to develop the interface for our web-based platform. However, despite redoing it multiple times, we never felt that the visuals were cutting edge, and users often criticized the overall look and feel as being too unprofessional. As a result, we approached hipinspire to provide UX/UI and web design services for both our platform and, later, our website.

SOLUTION

What was the scope of their involvement?

Initially, they worked on the UX/UI for our product before redoing our website’s look and feel. They first showed us a few different wireframes to choose from. Once we approved the design, we gave them our CSS files, and they updated the code to develop a new UI end to end. This allowed them to make direct changes rather than having to convert from another language. Throughout the process, we collaborated with them on stylistic choices such as colors, fonts, icons, and messaging.

What is the team composition?

In the beginning, we met with 2–3 people, but for the most part, we worked with Marko (Principal, hipinspire).

How did you come to work with PX Media LLC?

We found them through our enterprise accelerator where they participated as a vendor.

How much have you invested with them?

We spent $4,000.

What is the status of this engagement?

Their work lasted from September 2017–February 2018. However, he completed both projects within a month each.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received great feedback from our users. Previously, when we showed our platform to prospective clients, people would immediately focus on the lacking UI instead of the features. But now, they praise both the platform and our website for their professional UI. Marko did an exceptional job and took our designs to another level.

How did PX Media LLC perform from a project management standpoint?

They were productive and responsive, consistently generating good ideas. We collaborated through email and Google Drive.

What did you find most impressive about them?

Building on my previous comments, Marko was professional, and his focus helped us identify and execute our needs.

Are there any areas they could improve?

No, I can’t think of any major improvements. I had a great experience, and I’ll always go back to them for future projects.

Do you have any advice for potential customers?

Have a clear idea of what you’re trying to do. For us, we went over multiple designs upfront before narrowing down the choices. This ensured that we would do the project correctly the first time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It's been a great value. Even after so many months, we still use their designs, and we didn't have to redo anything.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Convention Website Development for Event Production Company

"[hipinspire] thought about solutions to problems before we even realized there could be problems in the first place."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Apr. 2018
Project summary: 

hipinspire handled the development of a website for an annual convention, including features for purchasing tickets, registering for activities, nominating people for awards, and an online voting system.

The Reviewer
 
1-10 Employees
 
New York, New York
Frank Spadafora
CEO, iCON Influencer Convention
 
Verified
The Review
Feedback summary: 

The project team delivered the site within the expected timeframe. The collaboration went smoothly, marked by their availability during U.S. hours, proactive attitude, willingness to discuss issues over Skype, and quick turnaround for change requests.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of iCON: Influencer Convention, an event-based production company with a series of annual events focused on celebrating achievements in social media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We needed to build our annual convention's website with a custom wordless backend system from scratch. The website had to easily provide all of the information about the convention and allow users to execute a series of actions surrounding the convention including purchasing tickets, registering for specific activations within the convention, and nominating individuals for a variety of award categories.

What were your goals for this project?

We wanted to build a simple, modern, and easy-to-navigate website for our attendees. We also needed to create an online voting system for our annual awards, as well as integration with our third-party ticketing system for users to easily register directly from the convention website.

SOLUTION

How did you select this vendor?

We selected hipinsipire after vetting several developers. Marko (Web Designer, hipinspire) seemed the most competent to execute the project within the timeline and allotted budget.

Can you go into detail about the services they provided and the scope of the project?

We had two months to develop, test, and launch the website.

What was the team composition?

Marko was a delight to work with. He operated on the same hours as my company. He was also responsive and willing to schedule meetings with my team on Skype to review the more complex issues of the project.

RESULTS & FEEDBACK

How was project management arranged and how effective was it?

The project had several milestones and each was delivered within the allotted timeframe. hipinspire also reviewed our feedback and made changes to the site very quickly.

What did you find most impressive about this company?

I was impressed with their proactive approach towards our project. Marko thought about solutions to problems before we even realized there could be problems in the first place.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve recommended hipinsipre to several other companies in our network looking for website developers.

Web Design for Commercial Glass Printing Company

“I appreciated that they reliably provided their deliverables at the end of every week.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - June 2017
Project summary: 

hipinspire provided front-end web design for an art site with built-in e-commerce functions, including a custom-order tool and live price estimates.

The Reviewer
 
1-10 Employees
 
St. Petersburg, Florida
Conchita E. Horner
CEO/Founder, Illuma Studios, LLC
 
Verified
The Review
Feedback summary: 

Although the project is currently on hold through no fault of their own, hipinspire communicated clearly, met deadlines, and created strong deliverables. The team’s knowledge inspires confidence and helped build mutual trust.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of Illuma Studios. We’re a service-based company in the U.S. that provides glass printing as well as design and mixed media art services for the commercial art market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We needed resources to redesign our website and add a portfolio page to showcase samples of our work.

What were your goals for this project?

We wanted a more modern, up-to-date site.

SOLUTION

How did you select this vendor?

Marko (Owner, hipinspire) reached out to me with critical feedback about my current site. He provided a detailed response on how to improve the current design, which helped me decide to move forward with him.

Describe the project in detail.

Although I can’t go into too many details, hipinspire designed our e-commerce site. The site featured an interactive tool that allowed users to upload images to design their own glass print. Users could see a quote for the print in real time as they made adjustments and purchase the work when finished.

What was the team composition?

I worked exclusively with Marko.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is currently on hold because we’re waiting on the backend developer, so we don’t have any hard metrics. However, it was a delight to work with their Marko.

How effective was the workflow between your team and theirs?

We worked well with them. Marko regularly updated us on his progress in a professional and timely manner.

What did you find most impressive about this company?

I appreciated that they reliably provided their deliverables at the end of every week. We never hesitated to pay him for the quality of his work.

Are there any areas for improvement?

Nothing comes to mind. I consider hipinspire “my” designer and plan to use them for any future work.

5.0
Overall Score We would hire them again in a heartbeat.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very timely and met deadlines, which is very hard to find these days.
  • 5.0 Cost
    Value / within estimates
    Their prices were very fair.
  • 5.0 Quality
    Service & deliverables
    They produced top-quality, impressive work.
  • 5.0 NPS
    Willing to refer
    I already have.

Logo Conversion for Computer Software Firm

“I was happy with their work.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2016 - Nov. 2016
Project summary: 

hipinspire converted a logo from a pixel-based format to a scalable vector format and made recommendations on improving the website.

The Reviewer
 
1-10 Employees
 
Carlsbad, California
Mats Persson
CEO, VelocityDB Inc
 
Verified
The Review
Feedback summary: 

Working quickly and efficiently, hipinspire delivered a high-quality product. They went above and beyond to meet all expectations and responded to feedback quickly.

BACKGROUND

Please describe your company and your position there.

VelocityDB creates object-oriented database engines. I’m the Founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We needed to convert a pixel-based logo to a scalable vector format (SVG).

What were your goals for this project?

We wanted to have an appealing vector-based version of our logo. 

SOLUTION

How did you select this vendor?

They emailed us and offered their services.

Describe the project in detail.

They used a scalable vector graphics to convert our logo from a pixel-based format to SVG. They also made recommendations for giving the VelocityDB website a more modern and businesslike look.

What was the team composition?

We worked with one person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They worked quickly and were responsive to my feedback.

How effective was the workflow between your team and theirs?

They established a smooth and effective process.

What did you find most impressive about this company?

I loved the product they delivered.

Are there any areas for improvement?

No. I was happy with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Graphic Design for Commercial Real Estate Broker List

“To this day, I’ve heard nothing but praise for hipinspire’s work.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

Beyond designing the visual components for a website, hipinspire supplied graphic design services for a multitude of projects, including social media content, banners, presentations, and business cards.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Linda Day Harrison
Founder, theBrokerList.com
 
Verified
The Review
Feedback summary: 

Their designs fulfilled the desired visual specs and garnered internal and external praise. In addition to meeting deadlines and clear communication, hipinspire’s responsiveness, skilled design work, and fast turnaround have secured a continued long-term engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of theBrokerList.com. Our platform connects users to commercial real estate brokers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hipinspire?

While we had a programmer develop our website, we needed resources to design the interface’s visual elements as well as provide graphic design work across our digital and analog channels.

SOLUTION

What was the scope of their involvement?

In addition to designing our site’s interface, they’ve provided design work for numerous projects, ranging from page layouts, headers, slide decks, and social media content to event invitations, business cards, and everyday documents.

Generally, we describe our ideas and collaborate with them to design it. From our discussions, they provide a few design concepts to approve before creating variations on the theme. Afterward, we give feedback, which he incorporates into the final product.

What is the team composition?

We exclusively worked with Marko (Principal, hipinspire).

How did you come to work with hipinspire?

They conducted an email marketing campaign describing their services, which intrigued us. We eventually reached out to Marko for design work, and we’ve been collaborating ever since.

What is the status of this engagement?

Work began in 2011 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everyone compliments hipinspire’s designs, and we value their talent. Unlike other vendors, they understand what we want and consistently deliver impressive work quickly and accurately.

On a personal note, I often refer Marko to my colleagues; it’s important to me that he succeeds because, if I refer someone, I could potentially jeopardize my credibility. To this day, I’ve heard nothing but praise for hipinspire’s work.

How did hipinspire perform from a project management standpoint?

We almost exclusively communicate via email and use Dropbox to manage the projects. They place the different concepts and designs in folders, which we can download. Responsive and professional, they always meet deadlines.

What did you find most impressive about them?

Besides their creative talent, they’ve designed a wide variety of projects for us, which has proven quintessential to our business.

Are there any areas they could improve?

We don’t consider this a significant issue, but they currently organize and transfer our designs to a client folder within a single Dropbox. We approach them with an idea to organize our files into a client-specific Dropbox. Although they were willing to organize our links, we haven’t given them the files yet, so we’re considering this for the future.

Do you have any advice for potential customers?

Customers should clearly define what they want through a variety of means and offer constructive feedback. If we need him to complete a project, we specify the different visual elements required such as the call-to-action button or the main copy. Sending examples of similar designs and writing annotations on screenshots also facilitates a productive engagement.

5.0
Overall Score It’s easy to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They provide quality work quickly. They never let the client down.
  • 5.0 Cost
    Value / within estimates
    Their prices are reasonable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve recommended them to our colleagues, and they’ve all been happy.

App UX Development for IT Company

"Their designer is very talented at UX development."

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4.5

Quality: 
5.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2017 - Feb. 2018
Project summary: 

Hipinspire updated the design of an app to showcase the new features and its ability to support new devices. The upgraded UX also highlighted the apps historical performance data.

The Reviewer
 
1-10 Employees
 
Raleigh, United States
Justin Anyanwu
CEO and Co-founder, Innovative Bit Inc
 
Verified
The Review
Feedback summary: 

At an affordable price, hipinspire produced quality design and was flexible to feedback and changes.While the timeliness of deliverables could improve, the overall communication was good and they managed the project well.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a software company. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire hipinspire?

We needed a UX upgrade to our app called Lazy Jar.

What were your goals for this project?

We needed a cleaner design to reflect the new features and evolution of Lazy Jar.

SOLUTION

How did you select this vendor?

We went through his portfolio and it was pretty good.

Describe the project in detail.

Hipinspire designed and updated our UX. They designed the app to show that it could support new devices and display historical performance data.

What was the team composition?

We worked with one UI designer at Hipinspire. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design was quite good for the price we paid, and they were willing to work with us to make changes.

How effective was the workflow between your team and theirs?

They managed the project smoothly and communicated through email and Skype to make sure we were on the same page.

What did you find most impressive about this company?

Their designer is very talented at UX development.

Are there any areas for improvement?

They could have delivered their services faster.

4.5
Overall Score His timely delivery could use improvement.
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer