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HIPAA Compliant Hosting and Cloud Solutions

5.0
2 reviews

Trusted Security and Compliant Cloud Solutions

HIPAA Vault provides uncompromising and affordable HIPAA Compliant data security combined with world-class customer-service and 24/7 technical support.

Today, HIPAA Vault leads the way in helping clients protect their sensitive, personal data. Whether for enterprise-level clients like Deloitte or Northrop Grumman, or the myriad of smaller healthcare offices and clinics we serve,our talented team of IT professionals consistently delivers the highly secure infrastructures and services required for all our commercial and government accounts.

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$1,000+
 
Undisclosed
 
10 - 49
 Founded
1997
Show all +
San Marcos, CA
headquarters
  • 950 Boardwalk, Suite 350
    San Marcos , CA 92078
    United States
    7602903460

Portfolio

Key clients: 

MSP

IT Professionals

Medical Clinics

Healthcare

App Developers

Practitioners

Hospitals

Healthcare Apps

Web Developers focusing on Healthcare

Devops professionals

 

Reviews

5.0
2 reviews
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HIPAA Services for Startup

"HIPAA Vault’s responsiveness never fails to amaze us."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2019 - Ongoing
Project summary: 

HIPAA Vault provides HIPAA-compliant web hosting for an e-commerce site.

The Reviewer
 
1-10 Employees
 
Jacksonville, Mississippi
IT, Startup
 
Verified
The Review
Feedback summary: 

HIPPA Vault goes above and beyond by providing industry-leading customer support and high-quality hosting services. Customers can expect a dedicated and communicative partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please introduce your business and what you do there.

We are a startup business developing a new ecommerce experience for our industry in partnership with the number one national brand in this space. Our site is not live yet.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with HIPAA Vault ?

HIPAA Vault provides our HIPAA compliant, highly secure web hosting. Web hosting is mission critical for an ecommerce site.

SOLUTION

What was the scope of their involvement?

Hippa Vault is 100% responsible for our web hosting. They also provide mission critical support for HIPAA compliance.

What is the team composition?

We regularly interface with four incredibly helpful members of their support team, and the CTO is always available if needed. The whole team is incredibly responsive.

How did you come to work with HIPAA Vault?

Our team conducted months of research leading to our selection of a web hosting provider. We spoke with all the big name providers as well as relative unknowns.

How much have you invested with HIPAA Vault?

We spend approximately $1000/mo with HIPAA. That makes us one of their smaller customers. In your rating system, you give more credit for larger projects. However, in our personal rating system, the fact that we get this level of support while not being a larger client speaks volumes for the level of support any size client can expect from HIPAA Vault. If they treat us this good, imagine how well they will treat larger clients.

What was the month and year that you began working with HIPAA Vault?

We began hosting with HIPAA Vault in Spring 2019 and there is no end date.

What is the status of this engagement?

Ongoing.

RESULTS & FEEDBACK

How did HIPAA Vault perform from a project management standpoint?

HIPAA Vault’s responsiveness never fails to amaze us. We have absolutely zero complaints. They far exceed our expectations and then they go on to exceed even those higher expectations. Amazing is the only word that comes to mind.

What did you find most impressive about them?

We have never experienced such a great level of support from any company in any industry. Every person on our team feels the same way.

Are there any areas they could improve?

None that we can think of.

Do you have any advice for potential customers?

If you are looking for high quality hosting, our advice is to go with HIPAA Vault.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Secure HIPAA Hosting for Medical Consulting Firm

“The support we’ve received from VMRacks has been extraordinary.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2019 - Ongoing
Project summary: 

VMRacks created a fully HIPAA-compliant secure hosting solution for a hybrid medical practice and consulting firm. The system adheres with medical regulations by protecting patients’ PHI.

The Reviewer
 
1-10 Employees
 
Norfolk, Virginia
Bryan R. Fine, MD, MPH
CEO, Percentric
 
Verified
The Review
Feedback summary: 

VMRacks equipped the client’s team with a step-by-step guide through the entire process. They coupled implementation with valuable insight and actionable education. An easy partner to work with, the team is pleasant, collaborative, and fully transparent. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a hybrid consulting firm and medical practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VMRacks?

We needed an affordable, yet engaged, HIPAA-secure hosting solution for protected health information (PHI).

What were your goals for this project?

Our objective was to create reliable, safe, and supported HIPAA-secure hosting.

SOLUTION

How did you select this vendor?

We found VMRacks through an online search.


Describe the project in detail.

We were looking for a vendor to provide us with HIPAA-secure hosting for patients' PHI.

What was the team composition?

VMRacks assigned us a sales representative and project manager. After that initial contact, they handed us off to the support team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The support we've received from VMRacks has been extraordinary. Most of our company isn't IT-savvy by most objective measures, so we appreciate that they have genuinely been available 24/7. They always provide us with practical, actionable guidance and education. 

They've even connected us with other vendors and partners to address issues that have come up in areas outside of their expertise. VMRacks has held our hand through all those transitions. They took full accountability for their referral.

How effective was the workflow between your team and theirs?

The workflow between our teams was exceptional. We were impressed by how easy it was to work with VMRacks.

What did you find most impressive about this company?

I was most impressed by how friendly and open they were. VMRacks is an honest and accountable team.

Are there any areas for improvement?

Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer