Expert, reliable WordPress development

Expert WordPress development for those serious about their next stage of growth.

Highrise Digital is a small, UK-based team who are relentlessly passionate about building better WordPress sites for post‑small, pre‑enterprise businesses.

With a focus on easy content management, site speed and stability, we build WordPress websites to support marketing teams of medium-sized businesses.

We're also super reliable and highly professional.

If you have a WordPress project we'd love to hear from you.

 
$10,000+
 
Undisclosed
 
2 - 9
 Founded
2016
Show all +
Sandgate, United Kingdom
headquarters
  • North Lane
    Sandgate, KEN CT20 3AS
    United Kingdom

Portfolio

Key clients: 

We're focused on medium sized businesses and we've worked with some well known, and some lesser known, brands and organisations. These include AMC Networks International (Mad Men, Breaking Bad), Lloyds Pharmacy, European Bank for Reconstruction and Development, Addison Lee, and many more.

Reviews

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Web Development for Financial Services Firm

"We’ve developed a good working relationship."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Ongoing
Project summary: 

Highrise Digital developed the frontend and backend of an enterprise WordPress site. The team utilized third-party integrations and used existing designs to create the UI for the ready-made content.

The Reviewer
 
11-50 Employees
 
United Kingdom
Mike Johnstone
Director, TOMD
 
Verified
The Review
Feedback summary: 

The quality website created an impressive digital presence. Highrise Digital was collaborative a collaborative partner, but could have refined their mostly strong scheduling skills and responsive service. Nevertheless, customers can expect to have an honest and open dialogue with the team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of TOMD, a specialist financial services marketing agency. We provide ready-to-use web content to intermediaries in the financial services industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Highrise Digital?

Our clients needed cost-effective professional sites that can be managed and hosted centrally by our team.  We hired Highrise Digital to build that content which required third-party integrations and calculators.

SOLUTION

What was the scope of their involvement?

Highrise Digital developed—frontend and backend—and delivered a WordPress enterprise solution based on designs. The team guided the process, however, because the designs needed to be interchangeable for users that wanted to switch the UI.

What is the team composition?

We work with two people.

How did you come to work with Highrise Digital?

We looked for a collaborative UK-based vendor with which we could meet regularly. Our team did fairly rigorous online research and considered referrals. We then selected Highrise Digital for their capacity to facilitate direct communication and collaborate with our side.

What is the status of this engagement?

We started working together in June 2016 and the launch occurred in January 2017. Both teams are now creating a much larger environment for a marketing platform with added websites and functionalities, as well as social media.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have over 700 sites live in a relatively small marketplace, which is significant given our project’s standing start.

How did Highrise Digital perform from a project management standpoint?

Although we prefer direct communication with programmers, that arrangement does lead to the development of project management skills. However, the collaborative partnership compensates for that downside. We have weekly conference calls via Skype or Google Hangouts, while also retaining the option for in-person meetings as a fallback.

What did you find most impressive about them?

We’ve developed a good working relationship. Highrise Digital is honest and comfortable with open communication. We implement their advice immediately while knowing our suggestions will be heard.

Are there any areas they could improve?

We are a highly responsive business and tend to measure everyone against that attribute. Therefore, we expect all suppliers to be the same and place unrealistic expectations on them as a result. Yet, asking them to respond faster would create delays with other aspects of the work. Our team is aware of Highrise Digital’s ongoing effort to develop processes.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They have performed well. With regard to delays, it’s often difficult to assign fault accurately.
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    The quality of the work exceeded the team’s responsiveness.
  • 5.0 NPS
    Willing to refer
    I’d refer Highrise Digital without hesitation.

Website Development for SaaS Firm

"They emphasized transparency, and built trust with our team from the very first meeting."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Oct. 2018
Project summary: 

Highrise Digital provided web development services for a software solution firm. The team took a set of designs and built out a fully functional platform. They also offered SEO and UX consulting.

The Reviewer
 
1,001-5,000 Employees
 
United Kingdom
Benjamin O'Dell
Digital Marketing Manager, Meltwater
 
Verified
The Review
Feedback summary: 

Highrise Digital created a website with reduced page loading times and increased visibility on search engines. The site has also experienced a rise in user engagement since the initial launch. The team’s collaborative approach made the development process fluid and painless.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a digital marketing manager at Meltwater, a global SaaS provider that deals primarily with media intelligence and social listening tools. I’m currently working on launching a new division that will focus on helping financial firms locate new investment opportunities and better manage risk.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Highrise Digital?

Our CEO wrote a book about corporate decision making, and we made a small blog to promote some of the ideas that it covered. Unfortunately, the original site we had was poorly built, and the maintenance costs were high. We partnered with Highrise Digital to develop a more stable platform that is easy to use and optimized for search engines.

What were your goals for this project?

We wanted a website with organized content that would become a go-to resource for business executives. We were also looking to expand the platform past the limits of a blog. Other goals included pages that load quickly and excellent keyword ranking for our content.

SOLUTION

How did you select this vendor?

I looked through online reviews to find a partner that could work effectively with our in-house team. We wrote a project brief and interviewed over 10 different firms. We chose Highrise Digital after seeing positive feedback from their customers and learning more about their capabilities.

Describe the project and the services they provided in detail.

We started with designing and planning in-house, then sent our work to the Highrise Digital team. They gave us feedback, and, after discussing our ideas, they began development of the platform. Aside from building the product, they’ve also served as a consultancy for us, offering best practices regarding page content and flow.

What was the team composition?

The team was composed of four developers, and included the two founders of the company.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The rank position of our site, particularly in mobile search, has dramatically increased. Organic traffic has grown by over 20%, and our page loading speed has improved as well.

How was project management arranged and how effective was it?

Highrise Digital used Trello for project management, which gave us access to a clear overview of tasks and deliverables. They also held weekly review meetings to gather feedback and address challenges. In terms of communication, they frequently reached out through Google Hangouts, which I preferred over a simple phone call.

What did you find most impressive about this company?

They emphasized transparency, building trust with our team from the very first meeting.

Are there any areas for improvement?

We could’ve benefitted from more guidance during the design phase of the project.

5.0
Overall Score Their work was top-notch, and I hope to collaborate with them in the future. We use the site internally as a case study for quality content marketing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    In terms of review and feedback loops, they were incredibly efficient. We did see the timeline stretch though in response to changes that occurred.
  • 5.0 Cost
    Value / within estimates
    The pricing was very fair. The cost was definitely better than some other premium web development options.
  • 5.0 Quality
    Service & deliverables
    We're pleased with the quality of the work, they built out our designs well.
  • 4.5 NPS
    Willing to refer
    If you're looking for honest developers and are supplying your own design, they're the perfect partner.

WordPress Dev for Skilled Labour and Staff Supplier

"Aside from them being talented and responsive, they definitely care about their customers' success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Ongoing
Project summary: 

Upon renewing a contract from before their founding, Highrise Digital continued working on a highly adaptable WordPress site. They maintain the platform, updating the functionality, structure, and hosting.

The Reviewer
 
1,001 - 5,000 Employees
 
Ruislip, United Kingdom
Zena Wigram
Marketing & Communications Manager, VGC Group
 
Verified
The Review
Feedback summary: 

Highrise Digital has a responsive and talented team with established project management processes. These processes enable them to successfully run projects and tasks with minimal input. As a result, the updated website has received positive feedback from users and potential shareholders.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communications manager for VGC Group. We provide people and deliver contracts to key infrastructure projects. We’ve provided workers for a range of fields, including crane controllers, engineers, and technicians. These workers primarily tackle motorway, nuclear, airport, or rail infrastructure projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Highrise Digital?

One of Highrise Digital’s co-founders developed a highly adaptable WordPress site for us while under a different company. Once he started Highrise Digital, we continued our contract with him at his new business. Our goal was to maintain our WordPress site and make updates as our company grew.

SOLUTION

What was the scope of their involvement?

Because they originally built such a flexible, easily customisable site, they've been able to support us through a time of exponential growth. We're currently going through some big changes, and Highrise Digital has helped me adjust the website structure and functionality to better fit our evolving needs.

Considering our circumstances, it wasn't feasible to build a parallel site and migrate the content. Instead, we've been making gradual adjustments to areas of our current site. The team has a talent for assessing our proposals and outlining different ideas to our benefit. They’ve offered input for all of our functionality and structure changes, suggesting alternative solutions when appropriate.

Highrise Digital is also capable of taking an assigned task and moving forward with very little input. Recently, we had an internal security upgrade that forced us to change hosts. They took control of the project, and it went better than I could've possibly imagined.

What is the team composition?

I collaborate directly with their two co-founders but have also worked with several other team members.

How did you come to work with Highrise Digital?

When the co-founders established the company in 2016, our contract with one of them moved over to Highrise Digital.

What is the status of this engagement?

We began working together in March 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve had nothing but praise for the website. Everyone we’ve worked with has said that the website is useful and informative. People new to the company have said that they learned a lot about us from our website. Additionally, new clients use it to determine if we fit their needs. 

How did Highrise Digital perform from a project management standpoint?

They are supportive, responsive, and flexible. If there is something that needs to be addressed urgently, they take care of it right away. If we’re in a long-term project and need to pause different processes, they patiently wait until we’re free to move forward.

We have regular monthly phone calls regarding the project’s progress, but they also provide us with ongoing updates and maintain all of the background functionalities (i.e. checking our links and hosting) without us having to prompt them. I can assign them a task with absolute certainty that they will complete it.

What did you find most impressive about them?

Aside from them being talented and responsive, they definitely care about their customers' success. They've been incredibly helpful and supportive and have even recommended us to a customer video testimonial supplier who'd worked with them previously.

Are there any areas they could improve?

No, I can't think of anything.

Do you have any advice for potential customers?

The only advice I have is to begin working with them as soon as possible. They’re so dedicated to their customers that I don’t think new work or clients would interfere with their existing projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer