What evidence can you share that demonstrates the impact of the engagement?
We have a lot of laymen that work here, and my business partners, for the most part, are craftsmen and not internet gurus. Andre has always been able to walk us through collectively, as a group, and give it to us in a way that’s easy to understand. Everyone knows the expectations. He doesn’t just throw fancy spreadsheets in front of us and tell us to write a check.
They’ve grown our site organically to a point where it will last us for a long, long time.
How did High Level Thinkers perform from a project management standpoint?
The communication is tremendous. All emails are usually answered on the same business day, or the next morning if we send something at night. Products get updates daily. For the most part, the turnaround time is extremely fast.
What did you find most impressive about them?
Communication is the biggest strong suit. They have the ability to relay information in a way we can understand it. And the results speak for themselves. They’ve been able to help us grow our business. They’re trustworthy as well.
Are there any areas they could improve?
I really don’t think so. We’re happy with how the relationship has gone for a number of years.
Do you have any advice for potential customers?
Stay away from the people that promise you the world. High Level Thinkers' big benefit is that they get to know your business and grow your business based on a volume you can maintain for a long period of time.