HES Fintech

BACKGROUND

Please describe your company and your position there.

I'm COO of company Tien Oi in Vietnam. Financial service. PDL.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire HES Fintech, and what were your goals?

Our task was to get a complete set of applications, both the back-office part and the portal for client with all the necessary integrations. That is to say, a full stack for start lending in Vietnam. We wanted to have a full-fledged team of not only development, but business analysis too. At the exit, the team even exceeded our expectations

SOLUTION

How did you select HES Fintech and what were the deciding factors?

It was a recommendation from colleagues

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

All work was divided into two-week sprints Initially, there was only a month of business analysis, after that the work was carried out in parallel with business analysis and development of the assigned tasks There was a general access in Jira, where I could agree on tasks or make adjustments

How many people from the vendor's team worked with you, and what were their positions?

On the project we had a project manager, two back-end developers, 1 front-end developer, a business analyst, 2 QA. Others connected sometimes when we need it for tasks and project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The HES Core system is highly functional and includes all the features we wanted. The team did a great job: they implemented the required level of customization and integrations.

As a result, we went live with top-notch software that automates many processes and helps to decrease operational costs. So, it is totally worth its money.

Describe their project management style, including communication tools and timelines.

The project management itself was transparent and effective. If some unexpected situations happened, the PM was there to settle the problem right away, so the team met the deadline and launched the project successfully.

What did you find most impressive or unique about this company?

We started our partnership with HES FinTech to enter a new market in Asia with an online platform for short-term loans.

From the initial project stage, we enjoyed the professional approach of every team member. Business analysts at HES have sufficient experience in banking and finance.

The developers are well-trained and experienced in building automated loan origination and loan management systems. It’s a pleasure to work with a team of people, who understand your business domain and objectives.

Are there any areas for improvement or something they could have done differently?

I would definitely recommend HES FinTech as a reliable vendor for loan automation. But I don't know what they could do for improvement, perhaps - their price per hour *)