Design. Build. Deploy.

Gold
VERIFIED

Headquartered in Atlanta’s business district of Buckhead, Helium brings over 30 years of software development experience to the table. Our team of designers, developers and dreamers are dedicated to solving complex problems for our clients.

We’re proud to partner with industry leaders and innovators to create custom mobile applications, websites, tools, and architecture.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2015
Show all +
Atlanta, GA
headquarters
other locations

Portfolio

Key clients: 

GMEA (Georiga Music Educators Association), NotJustOK, Kakuto Challenge, Purely Sedona, Skimcast, Terminus Software, TopRight Partners, TortIQ

Skimcast iPhone App Image

Skimcast iPhone App

Atlanta Startup, Skimcast, partnered with Helium to build a 'Cliffs Notes On-Demand' iPhone application. The application helps students and the visually impaired by using an algorithm to truncate large documents into brief, digestible notes.

Download the app here - itunes.apple.com/us/app/skimcast

Attorney Website - The Patterson Firm Image

Attorney Website - The Patterson Firm

The Patterson Firm partnered with Helium to build a mobile-friendly, responsive, modern website.

The website was built using WordPress. It includes page load animations, a customized YouTube channel integration, and a Lead Generation form.

View The Patterson Firm website at jackiepatterson.com.

Terminus Software - Stack Grader Image

Terminus Software - Stack Grader

Terminus Software selected Helium to create a web-based Stack Grader. This tool is a critical part of the Terminus Marketing and Lead Generation strategy.

Try the stack grader here - terminus.com/account-based-marketing-stack/

Reviews

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Data Visualization and Analytics for Consulting Firm

"Helium was exactly what we hoped for from a partner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Ongoing
Project summary: 

As an ongoing partner, Helium provides design and development work by creating visual and interactive concepts. The team also provides business guidance.

The Reviewer
 
10,000+ Employees
 
New York City Metro Area
Senior Manager, Consulting Firm
 
Verified
The Review
Feedback summary: 

Helium exceeds expectations, delivering high-quality work in a timely manner. They’re skilled from a technical and project management perspective. Customers can expect a transparent and experienced team that’s easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We work in a sales technology function that creates interactive sales assets to be used within our capacities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

Helium provides integration of understanding development, visualization, and business.

SOLUTION

What was the scope of their involvement?

We’re working with Helium on a multitude of projects. They’re business advisors that expanding into the design area, completing a lot of visualization work for us. Our engagement involves design, development, and general advisory on a wide range of technical aspects.

Their team has worked on interactive concepts through complex visualization. They also transcribed or upgraded work done in a manual based format. They’ve translated those products into something pleasant to look at.

What is the team composition?

The teams vary in size. We work with anywhere between 3–10 people.

How did you come to work with Helium?

The backgrounds of their leaders, Terrence (Partner, Helium) and Joe (Partner, Helium), were one of the reasons we decided to work with them. They have experience with data visualization and analytics. We thought Helium would be a good match because of their high degree of operational transparency and excellence. Some of their reference work also gave us confidence that they would be able to deliver the complex solutions we required.

What is the status of this engagement?

It is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is outstanding. From a visualization and project management perspective, I have nothing but the highest praise. Their competency in development through creating what’s requested and anticipating issues is top-notch. Helium was exactly what we hoped for from a partner.

How did Helium perform from a project management standpoint?

From a project management standpoint, the team at Helium is top-tier. They deliver on time every single time. I also appreciate how transparent their team is with ongoing communications and status reports.

What did you find most impressive about them?

Joe and Terrence are approachable and easy to work with. The size of their company also makes their team responsive. As I said, their project management style is impeccable.

Are there any areas they could improve?

Honestly, no. We wanted to have a specific type of partner for our ongoing needs. Helium hit a homerun.

Do you have any advice for potential customers?

They respond very well to full transparency. Their guidance is done from a perspective of what’s best for the project. Clients should take their advice to heart.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Absolutely.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    The best.
  • 5.0 NPS
    Willing to refer

Mobile & Web App Dev for Waste Management Service

"They’ve done a great job of providing both a reliable, functional, aesthetically pleasing, and user-friendly product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 – Ongoing
Project summary: 

Helium designed and developed an app for web, iOS, and Android to help a waste management company track its employees and workflow. They built wireframes, provided coding, and tested the product.

The Reviewer
 
201-500 Employees
 
Atlanta, Georgia
Seth Elberger
IT, Graphic Design, & Web Design Manager, WastePoint
 
Verified
The Review
Feedback summary: 

Helium's solution has been well received in early trials and has the ability to make the client's company much more efficient. Users are happy with the app's functionality and ease of use. Polite and pleasant, their team was communicative and flexible with some delays on the client's side. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I manage IT, graphic design, and web design at WastePoint, a waste management service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

We were looking for an app developer who could work in a confined budget for a product that typically would exceed our budget with most other developers.

SOLUTION

What was the scope of their involvement?

They developed our mobile and browser-based app for our employees and supervisor/managerial staff that’s used in tracking jobs and employees. After all the initial negotiations and contract signing, we met with them and further discussed what we were looking for. We also made sure we were all on the same page linguistically as the majority of my team are not the most technologically savvy. The mobile app was for iOS and Android.

Then we went straight into the build process. They built the wireframes and presented them to us for review. After we gave our feedback and they answered any questions we had regarding it, they went into the next stage of development and repeated the process. Then we went to the coding stage where Helium did their thing. When we got to the testing stage of the actual coded app, they were very understanding of our limited schedule as a number of our employees that were helping to test the app were preoccupied with their actual jobs and weren’t able to get to things in a timely manner.

We got the app close to ready for production, did some more testing, and then they met with one of our employees that will actively be using it in the field. They were able to answer a number of questions and further modify the app based on user input. At this point, it’s about to be deployed at a couple of test properties that everything has been going smoothly and doing a great job at understanding what we’re looking for and what our hang-ups are with different aspects of the app in regards to our understanding of use and deployment.

They helped with adding geo-tracking and geofencing so we can ensure our employees are actually at the property they’re supposed to be servicing and remaining the entire duration they’re actually supposed to be at the property. We also added a clock-in/clock-out function including photographs so we can ensure not only is our employee checking in, but it’s actually the correct employee and not someone else clocking in on their behalf. We added the ability to request and order more supplies for any given properties to eliminate a number of the back and forth emails that we normally would have in our current process. They made major improvements to our problem reports and ensured the report and the photos are in one easy convenient location, rather than separate areas.

The web portion was primarily a replication of the mobile app with slightly more functionality. It had all of the ability to monitor all the GPS and geofencing tracking, and adding or removing new employees or properties. It basically allowed our administrative staff and managerial staff to work faster because they’d have use of a keyboard and mouse rather than trying to type in massive amounts of data.

What is the team composition?

We initially started out with Joe (Partner, Helium) and Terrence (Partner, Helium). During the visual development and while they were coding, we had a main point of contact. Now that we’re in the final testing before full implementation, we’re back to Joe and Terrence. There were far more people actually doing the coding and graphic side of things.  

How did you come to work with Helium?

We had negotiations and signed a contract.

How much have you invested with them?

We invested $150,000-$350,000.

What is the status of this engagement?

We started working together in September 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s not fully implemented into our company just yet. There’s been no major impact yet, but just with talking with the managers who have been testing it, the app has freed up 10–20 hours per week at minimum. It's much more efficient than our old methods of communicating with employees in the field, the various properties we work for, and payroll. We see it being a great time saver for managerial staff as well as a more efficient way of keeping track of our employees. Our staff can also more effectively keep track of what needs to get done at whatever job they’re at.

Two of our managerial staff that have been testing it are really happy with the app and the direction it’s headed. They really look forward to the potential this app has once fully deployed as well as future potential if they decide to expand it to some of the further scopes of the app that we discussed with Helium.

How did Helium perform from a project management standpoint?

They’ve done a great job of providing both a reliable, functional, aesthetically pleasing, and user-friendly product. Likewise, they've done an equally great job of ensuring our users have an app that is easy to use and navigate.

Their communication has been great. We’ve had weekly phone calls to keep abreast of everything that’s done on their end as well as informing them of what’s going on in ours, as well as any questions. We also had regular emails back and forth that they’ve been very quick to respond to. They meet deadlines that are set without any issues. The only delay has been from our side. There’s been no negative feedback from Helium on that. They’ve always been able to work with all of the delays. They’re flexible. We have in-person meetings, phone conversations, as well as email back and forth.

What did you find most impressive about them?

There’s been no nickel and diming with them. There've been no hidden fees. There weren’t any surprises. Anytime we wanted to add a feature, they let us know the cost ahead of time to make sure it was within our acceptable budget. They’ve been extremely polite and pleasant throughout the entire process on the phone, in-person, and via email. They’ve been extremely accommodating with our scattered schedule which has affected the overall timeline of the app development. Overall, they've been very easy to work with.

Are there any areas they could improve?

I don’t see there’s anything major they need to fix or improve at this time. They’ve done a great job. What might have helped my team a little bit would be some sort of client portal where all the documents could be kept because a number of our employees are not the most technologically savvy. At times, they would lose documents, but Helium was great at resending them whenever requested.

Do you have any advice for potential customers?

If you’re not 100% sure of what you’re wanting, talk things out as much as you can with Helium and have examples from other people’s apps of the features and functionalities that you’re looking for. They’ve done a great job working with us with most of our side not knowing much of anything about programming or technology in general.

5.0
Overall Score They’ve been great to work with and very easy to get ideas across to.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were great at meeting their end of the deadlines and adjusting for our lack of meeting the deadlines on our side.
  • 5.0 Cost
    Value / within estimates
    They were the best value that we could find.
  • 5.0 Quality
    Service & deliverables
    They’ve done great work and met everything we were looking for.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to three colleagues.

App Development for Music Streaming & Content Platform

“They’re amenable to our ideas while also providing crucial insights into the user experience.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Ongoing
Project summary: 

Helium developed an iOS app dedicated to streaming African music. Key features include offline play, playlists, and the ability to sort songs by category. The team is now finishing development for the Android version.

The Reviewer
 
11-50 Employees
 
Atlanta, Georgia
Ademola Ogundele
Founder & CEO, NotJustOk Inc.
 
Verified
The Review
Feedback summary: 

The iOS app currently boasts about 7,000 users with a high retention rate. Users have responded positively to the app’s aesthetics, and Helium is working to incorporate their feedback into updates. Drawing from their technical experience, the team offers critical advice to improve the end product. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a music and technology company called NotJuskOk Inc. Our goal is to popularize and monetize African music.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

After launching our web application, we wanted to create mobile apps for iOS and Android. We’d initially tried to build them in-house but were ill-equipped for development. As a result, we reached out to Helium to create the apps.

SOLUTION

What was the scope of their involvement?

In the beginning, we compiled a set of requirements detailing exactly what we wanted in our MVP, including technical and design documentation. We provided this information to Helium’s team, and they gave us a breakdown of the timeline for the iOS app. Each milestone consisted of several steps, which we’d approved.

They’ve since delivered the iOS app and are now finishing the Android version. It’s a streaming app to play African music. Users can download files to their device for offline playback, create playlists, and save their favorite songs. One of the key functions is the ability to sort music by category.

What is the team composition?

For the most part, we had a project manager who served as the liaison between us and the developers. If we needed to speak directly to the technical team, there was another point of contact.

How did you come to work with Helium?

We found them online while searching for development agencies in Atlanta, Georgia. They started work 2–3 weeks after we contacted them.

What is the status of this engagement?

Their work started in October 2017 and is ongoing. We’re still working on the Android version, which will go live toward the end of November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The iOS app went live in July 2018 and now has about 7,000 installs. We have a high retention rate with roughly 5,000 active users on the platform. Users have responded positively to the look and feel of the app as well as its functionality. Currently, we’re working to incorporate their feedback into further updates.

How did Helium perform from a project management standpoint?

For the most part, they’ve stuck to our timelines for both the iOS and Android apps. We typically correspond by email, but I also have them on my phone.

What did you find most impressive about them?

Because their team is so technologically experienced, we’re able to have an open conversation about development. They’re amenable to our ideas while also providing crucial insights into the user experience. I appreciate that they advise us on how our functions might affect end users and what not to do rather than just carrying out the task at hand.

Are there any areas they could improve?

No, I can’t think of anything. Compared to past vendors, I’ve had such a good experience.

Do you have any advice for potential customers?

They’re approachable and happy to work with you wherever you are in the development process. We’re a technical team, so we were able to provide certain components. However, they’re equally capable of helping you from scratch. If that’s the case, then it’s important to be able to communicate exactly what you want so that you can form a set of requirements.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Development for Gender Reavealing App

"I appreciated their friendliness and their knowledge of the technology."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Sept. 2018
Project summary: 

Helium designed and developed a functional MVP of a web app that helps raise money for expecting parents. They created the wireframes and screen flows while integrating the app with Stripe and Facebook.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Kimberly Mensah
Founder, The Gender Reveal Game
 
Verified
The Review
Feedback summary: 

Helium delivered a simple and functional application that is visually impressive. The team’s technical knowledge and organization created a seamless engagement. Their true value comes in the ability to handle the full life cycle of development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a web app called The Gender Reveal Game.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

I contacted Helium to build the MVP for my web app.

SOLUTION

What was the scope of their involvement?

I created the logo myself, but I relied on Helium for much of the remaining design. They created the wireframes and designed each of the screens for the web application. They did the same for Android and iOS platforms, but they recommended the web app as a better starting point. The functional MVP allows expecting parents to raise money with their gender reveal by having friends and family guess the baby’s gender with cash plays. The app randomly selects a winner of a prize out of the group that guessed correctly. The application utilizes Stripe as a payment function, and guesses can be shared through a Facebook integration.

What is the team composition?

I worked with two technical managers and a project manager.

How did you come to work with Helium?

I met with a few firms in person, but I felt the most comfortable with Helium.

How much have you invested with them?

I spent about $30,000 for their services.

What is the status of this engagement?

Our engagement lasted from June–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I love the simplicity of the site, and everybody who has visited the site has commented on its vibrant design.

How did Helium perform from a project management standpoint?

I met them a couple times in person, and we’d have weekly calls to discuss their progress. We would occasionally text if something was urgent. They were easy to communicate with, so I was always well-informed.

What did you find most impressive about them?

I appreciated their friendliness and their knowledge of the technology.

Are there any areas they could improve?

No, I had an overall good experience.

Any advice for potential customers?

Having a thorough design plan in mind beforehand will allow Helium’s team to focus more on the technical side.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    My delays disrupted the project's flow, but Helium was always on time.
  • 4.5 Cost
    Value / within estimates
    They were flexible in arranging a payment plan.
  • 5.0 Quality
    Service & deliverables
    They answered all of my questions about the technical elements.
  • 5.0 NPS
    Willing to refer
    I have recommended them several times already.

Web Development for Boutique Executive Search Platform

“I'd recommend them to anyone to needs to build a website.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - May 2018
Project summary: 

Replacing an outdated website, Helium developed wireframes and built a new site that has over 100 of pages, graphics, and animations. They took full charge of the process, providing guidance and training.

The Reviewer
 
11-50 Employees
 
Atlanta, Georgia
Brintha Renganathan
Marketing Manager, Pinnacle Search Partners, LLC
 
Verified
The Review
Feedback summary: 

The internal team loves the look and feel of the site and the feedback from clients has been very positive. Flexible and responsive to feedback, Helium implemented changes immediately, while their expertise and commitment earned them trust.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing manager at Pinnacle Search Partners. We're a boutique executive search firm in Atlanta.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

We had an outdated website, so we wanted to revamp it. We were looking for a company to help us.

SOLUTION

What was the scope of their involvement?

We had very basic understanding of how to develop a new website, so they came into our office and laid out a very detailed scope of work, the timeline, and the wireframes they had developed. Their in-depth analysis helped us get an idea of what our final website would look like. After that, they worked with us to bring that vision to life and create a perfect website. In total, they developed over 100 pages, creating an individual page for each of our clients. We had some specific ideas about linking our site to social media and Helium helped us implement them. It was a very collaborative process and they always made changes within a day or two. They’ll also provide training for us, so that we can maintain the website.

What is the team composition?

I worked directly with Joe (CEO, Helium), but there were more members of their team working on our project.

How did you come to work with them?

Our president worked with Helium previously and liked their work, so he decided to use them again for this project.

How much have you invested with them?

We spent about $10,000.

What is the status of this engagement?

We worked with Helium between April–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had no graphics on our website, but now we have a lot of graphics and animations. All of our employees love the new site. We also received a lot of compliments from our clients who follow us on social media.

How did they perform from a project management standpoint?

They worked quickly and always kept us up-to-date with the progress. The website would be finished even faster if we didn't make changes internally, but they were flexible and adapted to our timeline. We had a couple of in-person meetings and used conference calls to communicate. Even though they have a large team, I always went directly to Joe with any questions I had.

What did you find most impressive about them?

It was a very simple process from the beginning. At first, we didn't have an idea of how we wanted everything to look, but they had a lot of expertise in the subject and were able to guide us.

Are there any areas they could improve?

I can't think of anything. I'm happy with how everything went.

5.0
Overall Score They did a great job.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They'd be even faster if we had provided our content quicker.
  • 5.0 Cost
    Value / within estimates
    It was great value, considering the quality and the ongoing support we received.
  • 5.0 Quality
    Service & deliverables
    Everything turned out the way we wanted. The website looks better than our old site.
  • 5.0 NPS
    Willing to refer
    I'd recommend them to anyone to needs to build a website. They were very easy to work with.

Software Dev for Major Insurance Group

“They were able to translate my idea into a technical solution and convey it to me in an accessible way.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Helium built an automated software that used customer data to produce and send letters in a custom, handwritten font. They currently provide ongoing development and support.

The Reviewer
 
10,001+ Employees
 
Winder, Georgia
Brad Rehonic
Agency Manager, Allstate - The Rehonic Agency
 
Verified
The Review
Feedback summary: 

Helium’s software streamlined a time-consuming process and substantially increased output volume. Technically adept and communicative, the team has demonstrated exceptional project management skills. They resolve software issues promptly and maintain an organized approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the agency manager at Allstate Insurance for the Rehonic Agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

Prior to their engagement, I was manually sending handwritten letters to potential customers about how much money we could save them based on previous tax records. It was a time-intensive process that involved printing the letter, scanning a document on top of it, and then printing envelopes. To refine the process and save time, I approached Helium to build an automated marketing software that would let me create and send handwritten letters.

SOLUTION

What was the scope of their involvement?

After creating a font that mimicked my handwriting, they developed a software suite that consolidated the three processes into a single program. The software allowed me to upload an Excel file with the client data and used it to produce an overlaid document in my handwriting. From there, I only needed to print the document once and send it.

What is the team composition?

I worked with two developers, one of whom was also the project manager.

How did you come to work with Helium?

A colleague had used them to design a website and recommended them to me. I reached out to them along with other vendors, and Helium was the only one that could understand what I wanted to accomplish. They were willing to tackle the project and have done a great job.

How much have you invested with them?

I’ve spent between $10,000–$50,000 thus far.

What is the status of this engagement?

Their work began in November 2016 and is ongoing. They’ve finished the bulk of the development and continue to provide updates as needed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software has saved me time and increased my output tenfold. Before, I could only send 1,000 letters a month, but, now, I can send closer to 10,000. The software is reliable, and if there are any issues, Helium generally addresses them within the same day.

How did Helium perform from a project management standpoint?

The project went smoothly, and I had no complaints. They used email effectively to document parts of the process. After every conversation, they always followed up with an email to recap the discussion and ensure that we were on the same page. Even when we met in person, they worked quickly and were very organized.

What did you find most impressive about them?

I appreciated their direct communication and speedy turnaround time. They were able to translate my idea into a technical solution and convey it to me in an accessible way.

Are there any areas they could improve?

No, nothing comes to mind. It’s an ongoing process, but I’m happy with the product so far. As we get more people to use the software, I expect the process to continually change and look forward to working with them in the future.

Do you have any advice for potential customers?

Trust them to handle the technical aspects of the project. In the beginning, I was certain that I knew exactly how I wanted my product. However, there were some areas that didn’t translate well into the technology, so they needed to handle it themselves. It was hard for me to give up that control, but, in the end, the software came out better than I envisioned.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Platform & CRM Integration for Tech Company

“They were able to quickly understand our needs and develop cost-effective solutions in an honest, timely manner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2017 - July 2017
Project summary: 

Helium created a custom, user-facing dashboard to complement CRM integration development.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Co-founder, TortIQ
 
Verified
The Review
Feedback summary: 

The user platform increased customer satisfaction and organized valuable customer insights.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of TortIQ, a technology company that provides scalable and documented government benefits advice to mass tort claimants. We work with some of the nation’s foremost law firms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Helium?

We hired Helium to create a custom dashboard—and CRM integration—that allows us to gain insights into our business and deliver relevant information to our clients.

What were your goals for this project?

Our primary goal was to provide a great looking, always accessible reporting dashboard for our customers. We also wanted clear insight into customer data.

SOLUTION

How did you select this vendor?

I am also an investor in another startup which had previously worked with Helium to develop a large software platform; we were happy with their previous work and therefore chose to work with them in TortIQ.

Can you go into detail about the services they provided and the scope of the project?

Helium designed our dashboard, worked hand-in-hand with our CRM provider, and developed the application.

What was the team composition?

We worked with one sales person and one technical lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our clients love having instant access to relevant nformation.

How was project management arranged and how effective was it?

The team communicated regularly and quickly replied to my questions.

What did you find most impressive about this company?

They were able to quickly understand our needs and develop cost-effective solutions in an honest, timely manner.

Are there any areas where they can improve?

I am really satisfied. I would not have changed anything about the project engagement.

5.0
Overall Score I am always impressed.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always quick to respond and proactive in scheduling.
  • 5.0 Cost
    Value / within estimates
    They were very honest in scope and pricing; that made me feel comfortable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have and plan to continue to refer them.

Web App Development for Local Landscape Contractor

"We’ve never done this kind of work before, so Helium helped us through some of the technical knowledge."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Ongoing
Project summary: 

Provided with an outdated database, Helium created a wireframe for centralized communication matrices and developed an updated database with scheduling and real-time logging features.

The Reviewer
 
11-50 Employees
 
Greensboro, Georgia
Owner, Landscaping Company
 
Verified
The Review
Feedback summary: 

The founder of Helium took an avid interest in the project and contacted back in a timely manner. Their team gave personalized attention to the business' issues and scheduled weekly updates. The updated database increased project efficiency by 30%. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a company that provides residential landscape design, builds, maintenance, and construction.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

I needed a digital system for client interaction and scheduling.

SOLUTION

What was the scope of their involvement?

They developed a wireframe based on our current system and feedback. The team then programmed an updated centralized database integrated with employee scheduling, an on-site and real-time maintenance and work log, a profitability matrix, and a rating interface and communication matrix for customers. They provided support on technical issues and are helping launch the system.

What is the team composition?

We worked with the founder of Helium and two developers.

How did you come to work with Helium?

We found them through Clutch and appreciated their high ratings. The founder responded in a timely manner and was very willing to meet up in person.

What is the status of this engagement?

I started working with them in December 2017 through January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The updated centralized and digitalized database increased our project efficiency by 30%. The system allowed us to easily track the cost, profit, quality of work, and time on a project. Customers became easier to communicate to as they could view the work and give us direct feedback.

How did Helium perform from a project management standpoint?

We’ve never done this kind of work before, so Helium helped us through some of the technical knowledge. They scheduled weekly phone calls and emails to make sure we were up to date.

What did you find most impressive about them?

They are a small team which helped them give us personalized attention to our business. We worked with the same people consistently which helped limit communication problems.

Are there any areas they could improve?

We knew very little about the technology. They could have provided an easier learning curve through a comprehensive knowledge sheet.

Do you have any advice for potential customers?

They are very attentive to your project and anyone should give them a try.

4.5
Overall Score We would have finished more quickly if there was a lower learning curve.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for MMA Tournament Company

"Their work has resulted in a 250% increase in revenue."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Ongoing
Project summary: 

Helium custom built an application that allows for mat optimization, profiles, and data collection for athletic tournaments. The app alerts users via text message with pertinent event information.

The Reviewer
 
11-50 Employees
 
Woodstock, Georgia
Byron Lovvorn
CEO, Kakuto Submission Challenge
 
Verified
The Review
Feedback summary: 

Helium has created one of the most efficient tournament software solutions on the market, increasing revenue dramatically. The app sped up events through creative solutions for users. The team's presence at events has inspired great feedback for additional improvements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Kakuto Submission Challenge, a grappling, judo, and jiu jitsu company open to all ages. We do professional tournaments that accommodate up to 500 competitors a day.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

We had typically been bracketing tournaments manually, so we wanted to develop a software that would allow us to optimize the use of mats, speed up tournaments, and become one of the most efficient platforms on the market in our sport.

SOLUTION

What was the scope of their involvement?

To familiarize themselves with our business, Helium attended many tournaments during initial stages. As their understanding of the event improved, they developed a web application using somewhat of a basic framework within a WordPress site.

Their team built out custom features, including notifications via text message to users that alert them when a mat becomes available, when a person is assigned to a mat, and where to go. It also tracks points of the competition, texts coaches, and reminds competitors when it's time to warm up. Each player has a profile card full of data and is able to upload videos and photos.

What is the team composition?

I deal mostly with two project leads, but they've since added on several employees to their team.

How did you come to work with Helium?

My cousin referred them to me. He had been developing a real estate website and database for several years. He'd worked with 3 other companies, but was most impressed by Helium. Their team came in and told him that he'd have to start from scratch, which was a big blow to his ego and finances, but it ended up being the best thing he ever did for his business.

How much have you invested with them?

We've invested around $20,000.

What is the status of this engagement?

We've been working together for about 2.5 years. The software development project started in May 2017 and ended in November 2017. We had worked with them on other projects dating back to October 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has resulted in a 250% increase in revenue. Others are always trying to buy the software Helium developed for us, but it's not for sale.

From a user's standpoint, it's authentic and original, so we're very pleased with it.

How did Helium perform from a project management standpoint?

They've been very responsive—I can get in touch with them any time of the day, seven days a week. Our tournaments are long and grueling weekend events, but Helium's been there with me 100%.

We meet often in-person, but also communicate through email.

What did you find most impressive about them?

They're constantly trying to figure out ways to improve my tournaments. Despite knowing less about the sport than I do, they're able to offer valuable suggestions for making tournaments more efficient. We've taken them up on several of their ideas (i.e., texting coaches and competitors). Nobody's ever seen anything like the software they've created.

Are there any areas they could improve?

No. From a consumer's perspective, they've delivered everything I've asked for and on time.

Do you have any advice for potential customers?

These guys are not a huge organization, so they can be attentive to pretty much all of your needs. You're able to get in touch with them ASAP. Although they're busy, you never feel as though you get lost in the shuffle. I definitely recommend working with them.

5.0
Overall Score It's been a wonderful experience and I now consider these guys friends of mine.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've never missed a deadline.
  • 5.0 Cost
    Value / within estimates
    I've shopped around and their prices are comparable to others.
  • 5.0 Quality
    Service & deliverables
    They've exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I've already recommended them.

Web Dev & Support for Transformational Marketing Firm

“They offer the highest quality product at the lowest cost point and with an extremely fast turnaround time.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2016 - Ongoing
Project summary: 

Helium develops websites and assists in guiding the strategy behind the development. They also provide customer support. The relationship is ongoing.

The Reviewer
 
11-50 Employees
 
Atlanta, Georgia
Senior Associate, Transformational Marketing Company
 
Verified
The Review
Feedback summary: 

Taking a previously buggy website that produced a few glitches per week to zero, Helium demonstrated their expertise. Offering excellent quality work with a quick turnaround at competitive prices, they keep the projects coming. And, they keep everyone informed with responsive communications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a senior associate of a transformational marketing company. We work with companies to figure out their stories: why they do what they do, and how they can accomplish that. We help them deliver on that promise through every customer touch point by talking to the right people through the right channels and getting their messages across at the right time when it's going to resonate best.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Helium?

We don't have any developers within the company. When someone asks us to build them a website, we have to exemplify that through every single customer touch point. A website is a big piece of that. Helium has helped us craft that website experience.

SOLUTION

What was the scope of their involvement?

We came up with design and copy, and it's a smooth handoff with them when it comes to development. We tell them what we want the website to do, what it's supposed to look like and the copy that's supposed to go alongside. They're fantastic in asking the right questions to make sure we thought through the design appropriately, and their execution was even better. I have full trust in them.

We worked with another development shop previously. Their development was poor and the results were buggy and glitchy. We had Helium come in, and they put up with the bad code, solved a lot of the problems, coached us through scrapping the backend, and built a new version with a lot of enhancements. It works fantastically. It had everything that you would want out of a website.

Their customer support has also been fantastic. Before their development work, our site was hacked. They spent 24 hours straight working on our behalf. Since we were hosting with them, it did not cost us anything to fix the problem. I can't say enough nice things about Terrence and Joe for that reason. I come up with a problem for them, and they always have the solution.

What is the team dynamic?

Joe is our main point of contact, but I've also worked with Terrence. They've added some other developers as well. They've been great about setting up communication streams and making sure that our process and workflow works well with theirs.

How did you come to work with Helium?

We looked at a few vendors, and Helium had lower prices, gave faster timelines, and gave us better quality. They seem to be winning on all 3, and I've been pleased using them.

What is the status of this engagement?

We've been working with them since December 2016. Currently, they're working on 3 client projects with us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The number of glitches on our site has gone from 2-3 per week to 0 since they finished. Their quality of work is great, and they respond on the same day. Everything is good.

One project didn't go smoothly as some of the processes were out of line. But, the amount of effort that they put in to make sure that the project still went correctly was extremely impressive. The client was very happy with the look, feel, functionality, and performance of the website. Everything was delivered on time, and it is directly attributed to Helium.

How did Helium perform from a project management standpoint?

They've always been improving. From the start, it was very turnkey with them. Joe is the project manager, and he does a fantastic job of keeping me informed of the progress, making sure the project is on time. If things aren't on time, he keeps me up to date. He's been great over the phone and online. We're both in Atlanta, so he comes into our office or the client's office as needed. They're extremely flexible and wonderful to work with.

What did you find most impressive about them?

They offer the highest quality product at the lowest cost point and with an extremely fast turnaround time. Finding all three of those is remarkable.

Are there any areas they could improve?

We've already spoken about everything that they could improve on. Communication lines are always open. I’ve communicated with them that I wanted to see improvement in their project management, and they improved extremely, right away. At the moment, their services are flawless, so things are really good.

Do you have any advice for potential customers?

I would recommend holding weekly calls. Also, it’s important to make the purpose of the project very clear and make sure that lines of communication are open. Joe does a great job as far as communicating what they need from you. As long as you deliver on what they need to give them good direction, you're in good hands. If you use them for design, make sure you check in.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    While not everything has been on time, they have communicated extremely well, and the delays were very slight. At least 99% of things have been on time.
  • 5.0 Cost
    Value / within estimates
    They've consistently shown me that the value of what they offer is fantastic. I find lower quality products for a higher price point than what they offer.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've done several referrals.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active/Compliance
Jurisdiction of Formation
Georgia
ID
15084815
Date of Formation
Aug 19, 2015
Source
Georgia Corporations Division
Last Updated
Feb 1, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jul 23, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
October 21, 2019