Global App Developer based in UK, USA & Europe

hedgehog lab is a global technology consultancy that specialises in multi-platform software and connected device innovation. We architect, design, develop, and market apps & digital solutions for phones, tablets, TV, kiosks & and other post-PC devices.

We helps brands & enterprises prepare for a future dominated by post-PC technologies. We specialise in working with our clients on Innovation & R&D on mobile & emerging platforms.

Founded as a pure play mobile consultancy in 2010, and with offices in London, Boston, Newcastle Upon Tyne & India, hedgehog lab has a team that is growing rapidly by focusing on delivering great post-PC experiences and campaigns to clients across the UK & abroad.

hedgehog lab has architected and developed mobile solutions and software for clients like News International, New England Sports Network, Financial Times, Statoil, Mitsubishi.

We work as preferred app developers and app designers for our partners.

 
$50,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2007
Show all +
London, United Kingdom
headquaters
  • hedgehog lab
    18-21 Corsham Street
    London, LND N1 6DR
    United Kingdom
    +44 20 3198 2470
other locations
  • hedgehog lab
    50 Milk Street
    Boston, MA 02109
    United States
    617.806.6434
  • hedgehog lab
    Generator Studios, Trafalgar Street
    Newcastle Upon Tyne, TWR NE1 2LA
    United Kingdom
    +44 19 1249 8039
  • hedgehog lab
    600 Congress Avenue
    Austin, TX 78701
    United States
    512.348.6566
  • hedgehog lab
    Unit 301 Maple Celestia, Plot 49 Jayabheri Enclave, Gachibowli
    Hyderabad 500032
    India
  • hedgehog lab
    Hejrevej 30
    Copenhagen 2400 Nørrebro
    Denmark

Portfolio

Key clients: 
  • Mitsubishi
  • Santander
  • Financial Times
  • Thales
  • Channel 4
  • Societe Bic
  • Autodesk
  • L'Oreal
  • Reckitt Benckiser
  • Infiniti
  • Ahold
  • RAC
  • UK Regional Police Forces
  • Gain Capital
  • AkzoNobel
  • B&M Stores
  • Camping and Caravanning Club

Microsoft HoloLens and Zero Carbon Futures

Our Immersive team has been exploring ways to raise productivity across sectors by leveraging the potential of mixed reality technology. Shaun Allan has been advocating AR/VR and MR at various networking events and in one such event, he connected with Mike Taulty and Pete Daukintis from Microsoft. They discussed the prospect of using Microsoft’s Mixed Reality hardware in the automobile industry.

The inception of an idea

To explore the idea further, Shaun got in touch with Anya Bramich from Zero Carbon Futures. Zero Carbon Futures, an electrical vehicle consultancy – has been assisting towns, cities and nations to adapt the introduction of low carbon vehicles.

Shaun and Anya discussed the issue of maintenance in electric cars like Nissan Leaf. The brainstorming sessions led to the development of a prototype intervention for assisting maintenance technicians to ‘remove, repair and replace’ fuel cells from a Nissan leaf.

The outcome

Following...

Mitsubishi - Connected Car, Design & Discovery

We were approached by Mitsubishi Motors to discuss hedgehog lab collaborating with them on a connected car design brief using the Android Auto operating system to produce a Vision & concepts for their European car launches in 2017 and further.

Our design team were given an open brief and tasked with holding a design sprint to look at direction and areas we could focus our vision for connected cars on – looking at solutions for the short term in 2017, and also mid term for 2020.

Jamie's 15 Minute Meals

Channel 4 and Fresh One were looking at developing a second screen mobile companion app for their television show. hedgehog lab was chosen as the preferred post-PC partner to work with them.

With 12 weeks to go to the launch of Jamie Oliver’s biggest television series 15-Minute Meals, Channel 4 came to us with a challenge to architect, design and build a fully working iOS app for iPad & iPhones within this timescale.

Since this was one of the earliest apps built for a retina iPad device, we faced completely new challenges with scroll performance when browsing recipes. Using retina quality images slowed the app down considerably in the initial stages and we had to figure out a series of optimisations that helped us deliver the ability to deliver great experiences in future apps that used a lot of media for customers like Booths.

Thales - Civil UAS Digital Concept Project

Thales is a world-leading innovator across the Aerospace, Defence, Ground Transportation, Security and Space industries.

Thales Group, a leading multinational, designs and builds electrical systems as well as providing services for sectors like defence and security. The company contacted us to discuss a collaborative partnership related to a large-scale digital project focused on the worldwide UAS (Unmanned Aerial Vehicle System) industry.

Following a one-day workshop, aimed at getting to the heart of the problem, we undertook an innovation sprint to explore possible solutions. These we outlined in a concept proposal, which uncovered opportunities for the short, medium and long term, keeping in mind how certain technologies will no doubt advance in the coming years. The proposal was presented to Thales during a follow-up workshop.

hedgehog lab’s Chief Design Officer, Ray Clarke, said: “Thales approached us about this project because of our expertise and...

The Boat Paint Guide - AkzoNobel

AkzoNobel is a leading global paints and coatings company, and a major producer of speciality chemicals. The business turned to hedgehog lab when it was looking to further the development roadmap of an existing in-house app focused on International, a coatings brand used to protect boats for more than a century.

The Boat Paint Guide, which runs on both Android and iOS platforms, includes:

A Quick Reference Guide for detailed product information

Health and safety information

A Store Locator to help users find their nearest International dealer

A Paint Estimator that calculates how much paint will be required for a particular project based on a boat’s dimensions

Videos from International Yacht Paint (Europe) and Interlux Yacht Paint (US/Canada)

A compatibility tool for comparing anti-fouling products, which sets out next steps for users looking to repaint their yachts

Among the changes introduced by hedgehog lab, were...

Fitch is a leader in training and development for the financial services sector. By its own admission, however, its apps had been built for function over form and were lacking strong design. Management, therefore, decided to outsource maintenance of the suite and contacted us after reading our White Paper on mobile trends in banking.

At the same time, the company had recently released Fitch CFA, a web resource that helps accountants pass their exams with learning materials, videos, questionnaires and more. The concept was undoubtedly strong, but Fitch saw greater potential; most of those studying for the qualification would be based in busy cities and could, therefore, use a mobile app during commuting ‘dead time’. They would also be relatively affluent so would have access to tablets. hedgehog lab was therefore tasked with producing a companion app, Fitch Learning Cognition, which would replicate the web content in a mobile-friendly fashion.

Fitch Learning

Fitch is a leader in training and development for the financial services sector. By its own admission, however, its apps had been built for function over form and were lacking strong design. Management, therefore, decided to outsource maintenance of the suite and contacted us after reading our White Paper on mobile trends in banking.

At the same time, the company had recently released Fitch CFA, a web resource that helps accountants pass their exams with learning materials, videos, questionnaires and more. The concept was undoubtedly strong, but Fitch saw greater potential; most of those studying for the qualification would be based in busy cities and could, therefore, use a mobile app during commuting ‘dead time’. They would also be relatively affluent so would have access to tablets. hedgehog lab was therefore tasked with producing a companion app, Fitch Learning Cognition, which would replicate the web content in a mobile-friendly fashion.

The Banker, Top 1000 Banks - Financial Times

We worked with the FT to provide an HTML5 based solution for the Top 1000 Banks project. FT was looking for a partner to develop a web app which they could deploy on multiple mobile platforms while ensuring that the project was ready to meet the publishing deadline for the magazine.

HTML5 – Developed in HTML5 to ensure effective deployment on multiple mobile platforms.

Design & Development – Use of agile development methodologies to ensure top quality development processes while still meeting challenging timescales.

User Experience – Consistent user experience on every mobile platform while following best design practices.

Extensible re-usable framework – Enables FT to utilise this for future projects

ForeignExchange.com - Gain | Capital

Gain Capital chose us to help accelerate the Beta launch of their new platform ForeignExchange.com

Gain Capital had an MVP that was built by an in-house team that was facing critical technical challenges delaying the launch. hedgehog lab was brought in for our interactive web experience in HTML5 & AngularJS to support the rapid acceleration of the project to a Beta launch. We used our technical expertise and skilled team to provide rapid R&D capabilities. The Beta was delivered ahead of schedule and allowed Gain Capital to launch the platform behind foreignexchange.com on time.

ForeignExchange.com is a subsidiary of GAIN Capital, a publicly listed financial services company on the New York Stock Exchange (NYSE: GCAP). It was founded in 2015 to meet the growing need for cheaper, easier and trusted international money transfers. The service is designed for anyone to use, from individuals looking to make small one-off payments to corporations making millions of...

EDF

The challenge: how best to engage? EDF, a national leader in the gas and electricity market, caters to homes and businesses of all sizes throughout the UK. To engage this broad customer base, the company’s business and marketing team had been sending out a regular newsletter as a means of circulating dynamic content and keeping people up-to-date on the organization's latest activities.

The problem was they had little idea what was happening to it after distribution and were therefore unable to generate the kind of insights they desired. Recognising more needed to be done to understand – and, perhaps more importantly, engage with – its customers, EDF began searching for a digital partner with whom to work on a solution. Following due diligence, it committed to hedgehog lab.

As our Lead Designer David Miller explained: “All content was being shared through EDF’s official magazine in PDF format. The company, though, was finding it difficult to determine ‘who was...

hedgehog lab is Hult International Business School’s preferred post-PC partner. We have been working on multiple projects ranging from a long-running innovation project to re-defining the prospectus for the digital age.

To develop the Hult Prospectus, there was a clear vision that set out to take advantage of technology to make the e-book experience better.

The system uses embedded content throughout, with a focus on content manipulation to allow the user to browse and explore without being interrupted. An interactive tool with the intention of not appearing and behaving like a common subscription app.

Innovation – A completely new era of the prospectus was designed and developed for Hult.

User Experience – Innovative design interactions were implemented to enhance the user experience.

Design & Development – A mixture of beautiful images and videos along with relevant articles were all seamlessly integrated into one app without losing...

Hult Feedback

Hult redesigned their One-Year MBA curriculum to fully integrate the teaching of critical ‘soft skills’ and measure students’ development in a systematic and comprehensive way. We helped and build the responsive web platform in HTML5 to underpin this.

Research has shown that the skills employers look for the most in MBA graduates are interpersonal skills: communication, self-awareness, and teamwork, also known as “soft skills.”

We created a responsive web platform that allows students to develop these skills, give, receive and also request feedback with other students. This required us to work alongside their authentication provider and customer relationship management on a global scale.

Hult Journeys

hedgehog lab is Hult International Business School’s preferred post-PC partner. Hult Journeys was one of the data-driven apps which we developed as part of our partnership with Hult.

Global minds: Hult student and Alumni stories

The app has 385 interviews with students from all over the world describing how studying with Hult has progressed their careers studying for One-Year MBAs up to Bachelor of Business Administration.

Development – Best quality back-end system was developed to interact with the huge data available in the form of testimonials.

Design – Best design practices were implemented to make the app look as beautiful as it is.

User Experience – Simple and intuitive design processes were used to provide an effective user experience to the users.

Content – 385 testimonials from Hult alumni were entered into the app to provide a complete experience of studying at Hult

Booths Loyalty Scheme App

Booths approached us to enter a partnership to develop a mobile solution for their retail loyalty scheme. Out of this partnership came an engaging and immersive mobile app which provided Booths consumers with the opportunity to interact with their beloved brand at a personal level.

We worked alongside Booths’ existing digital agency & the supplier of their brand new retail loyalty scheme to deliver an engaging & immersive iOS (iPhone & iPad) app with rich photography on recipes, ability to check their purchase history & view latest offers from the stores.

Thank You Rugby - CBRE

CBRE is a market-leading commercial property consultancy, ranked at #321 on the Fortune 500 list of the largest US-based companies in 2015. It’s the highest ranked company in the real estate sector, offering outstanding services to real estate owners and investors.

As the title partner of England Rugby’s CBRE All Schools programme, which is committed to delivering a real rugby legacy to England, they approached hedgehog lab alongside England Rugby to design and develop web app for a campaign

In 2016, CBRE and England Rugby are celebrating the fact that 100 schools have graduated from the CBRE All Schools programme. This web app allows schools and the general public to thank rugby for what the sport has given them.

The app, which went live on Monday 23rd May, aims to bring the entire rugby community across England together. It was used to celebrate the positive impact that rugby has on schools, students, individuals and communities on Sunday 29th May,...

Portl

Our client, a professional headhunter, had noticed that many talented freelancers struggled with business development. Fewer and fewer firms, meanwhile, were looking to recruitment agencies to source freelance staff, deeming the costs prohibitive. An app that brought the two parties together without the need for a middleman would, therefore, solve both problems. Having already developed the concept, our client selected hedgehog lab to turn that vision into reality based on our experience working with start-ups.

Portl, as our solution is known, is a universal app – that is one that works on both the iPhone and the iPad, using the same codebase. It differs from the competition through emphasising ‘introductions’, not just available jobs, and is highly user-friendly, with intuitive registration and easy onboarding processes.

At the heart, the app is a search feature that lets clients find freelancers based on different criteria. Once they have narrowed down their...

Dooey

The multi-thread social and business messaging app. Dooey lets you message in groups and branch out into different topics. Chat with friends and family or use it for business, speak to clients/teams and share files easily.

Dooey’s founder, John Connor, approached us with a vision for a new kind of messaging app – one that would simplify users’ lives by bringing work and social communications together in a single place. Based on a clutter-free interface, Dooey would also offer a clear alternative to typical messaging platforms.

With this brief in mind, we divided the app into two dedicated channels, allowing users to switch seamlessly between ‘social’ and ‘business’ modes, and to allocate contacts to one or the other. We also developed a communication tool known as ‘branching’, which allows users to stray from the main thrust of conversations to focus on certain points using connected chat boxes.

Central to the design team’s thinking was clean and clear...

Although the Road Respect campaign was effective as a whole, there was one area we felt could be significantly improved; the simulator, which was screen-based and used generic landscapes, failed to immerse the user in the experience of driving. We, therefore, contacted organisers following our initial involvement to discuss creating new version run through VR headsets. We already had a 3D model of Newcastle’s Quayside prepared and were able to use this as a starting point for our hard-hitting proposal.

After gaining the backing of the councils, we went on to map out large and varied stretches of the region, using photographs, Google Earth and more, before blending this into a realistic and recognisable driving experience. The key to the final product’s success was our unashamed rule breaking; typically, high frame rates are seen as a must for smooth VR, but we deliberately dropped them in parts to mimic intoxication, leaving the user nauseous as functions such as steering...

Great Exhibition of the North: 360 VR Promo

Few large-scale events pack the prestige of the Great Exhibition of the North, a £5m initiative to highlight the North of England’s art, design and innovation. NewcastleGateshead Initiative knew its bid had to be special - and therefore brought Shaun Allan, now our Director of Immersive Technologies, on board.

With just three weeks to provide a solution, Shaun settled on 360 VR supported by 3D modelling, then spent a fortnight filming landmarks, flying a drone along the Tyne and collecting footage of performances from the likes of Fatboy Slim. The following week he dedicated to editing this together to offer a flavour of the region as well as logistical data.

The pitch itself was conducted using Samsung GearVR headsets, which he gave to the judges along with instructions on how to activate them to sync with the external audio. The approach worked perfectly. Within seconds, the judges were immersed – and, of course, NGI soon learned it had won.

Out & About - The Camping and Caravanning Club

Out & About provides listings of camping meets and temporary holiday sites run by members of the Camping and Caravanning Club which are ideal for short or long stays and often in or close to scenic locations.

This app is exclusively for Caravan and Camping Club members.

This app provides information on low-cost camping destinations across the UK, exclusively for members. The events are classified as either Club Meets or Temporary Holiday Sites; the app also highlights Featured Events, as featured in the Camping & Caravanning magazine.

Out & About is a brand new product and is a companion app to SiteSeeker. We designed it from scratch and created the UX and UI for the product. We also incorporated the data downloader we developed for SiteSeeker to improve reliability and download times.

Road Respect - Augmented Reality App

Led by a collective of North East councils, the Road Respect campaign aimed to discourage young people from driving after drinking or taking drugs. Organisers knew an app would need to ensure the message stuck and saw AR could have a major impact with the tech-savvy demographic.

After being given access to empty stores in the Metrocentre, Gateshead, and The Bridges shopping centre, Sunderland, we used vinyl stickers to make it seem like they were car accessory shops, the ‘accessories’ featuring the campaign hashtag #idiotisachoice. These new ‘shop fronts’, then, acted as a trigger for an app that showed a Vauxhall Corsa crashing through the window – accompanied by the sound of screeching brakes, smashing the glass and engine revving – the instant tablets were pointed at them. Campaign teams could thus use this to attract passersby, who would go on to take part in simulations within the stores themselves.

This was a flagship project on the grounds of scale alone,...

Tenant Genie

Tenant Genie provides cloud-based tools for landlords to help manage rental investments, making sure tenants are safe and properties are taken care of.

Tenant Genie approached hedgehog lab as a startup, looking to create an online platform that cuts out online agents and allows landlords to manage their properties themselves.

A web app has now launched as its first product, it can be used to store and deal with paperwork in a handy ‘Binder’ feature, organise repairs with contractors and interact with tenants; without paying the high costs associated with agents.

“I have been pleasantly surprised by the consistently high-quality service delivered by hedgehog lab and would highly recommend their services to anyone looking for a hard working company in the Software Development sector.” –Zuhair Taher, Co Founder.

Working in partnership with Tenant Genie, hedgehog lab has thoroughly enjoyed making the platform a reality and are delighted with the end...

A video-based dating app promoted by Geordie Shore’s Charlotte Crosby, ShowReal aims to give users a better sense of potential matches than its more ‘traditional’ rivals.

To get started, would-be-daters simply submit a video of themselves answering four straightforward questions, at which point the app splices the material together to create a ‘ShowReal’ for them

They can then search for other people’s ShowReals, matching specific preferences, and can view those people’s profiles through Facebook and Instagram integration.

Should they like what they see, they can choose to ‘Keep’, shifting the selected ShowReal user into a ‘Real Messages’ list. Otherwise, they can either ‘Cut’ or – should some potential exist – offer a second chance through requesting the user re-do his or her ShowReal.

The app also offers a secondary list, showing users those who have ‘liked’ them or whose preferences they match.

UI-wise, it includes a unique circle video...

Connected device washing machine app

We worked with the manufacturer on this “Internet of things” app. It allows the user to connect to their washing machine with phones and tablets and control it from the comfort of another room and customise wash programmes to meet their needs.

After discovery sessions and a workshop to determine the functions of the app we mapped out the app and produced wireframes (see example below) for all sequences and scenarios a user would be faced with. We were provided with a prototype machine to work with and test on.

Users can select from pre-programmed washes or create their own custom washes. The app also saves the last five washes or allows the users to select a favourite wash. The app gives full control over all the wash functions, a wash can be stopped, started or paused from a users phone or tablet and whilst in progress a timer shows how long is left and what stage the wash is at.

Redefining the Digital Billing Experience - Northumbrian Water

Northumbrian Water approached hedgehog lab, along with a select number of local companies to participate in & lead a design sprint.

We were nominated to run the design sprint and lead the UX and design elements of the sprint, with the other companies focusing more on their core specialities which included existing data feasibility and Augmented Reality / Virtual Reality technologies.

Our Design Sprint broke down as follows:

Day 1 – Understanding the problem

Day 2 – Exploring our options

Day 3 – Focusing our direction

Day 4 – Prototyping

Day 5 – Test & Learn

Police Media Uploader

Medialogix specialises in digital workflow and digital asset management solutions with a strong presence in the public sector helping the NHS, Government and Regional police forces to manage sensitive media assets.

With mobile becoming a key tool in the policing front, they approached us to build a Media Uploader app for a regional police force that allowed officers to capture images, video and audio in the field, fill in a form with relevant case information and upload it to a central asset server. This would enable officers to spend more time out in the field and less time filling in paper work.

SiteSeeker - The Camping and Caravanning Club

SiteSeeker is a campsite search tool from The Camping and Caravanning Club, offering users detailed information at their fingertips. The app is used to find, filter and favourite the right campsite for their needs. Club members can get access to over 1,500 Certificated sites also.

Since 1901 The Camping and Caravanning Club has helped over a third of a million members reap the maximum enjoyment and value-for-money from their camping. They had an existing app and felt it was time to refresh and update it so we were tasked with reviewing, redesigning and rebuilding SiteSeeker.

Users will now be able to search for sites using a distance slider and get directions to their chosen site through their device’s own map app. Other changes have been made to improve reliability, download times and provide a better user experience and increase user interaction with the app. We have also developed the companion app Out & About for CCC members.

Klipcraze

Klipcraze is the first ever competitive social app where users can win amazing prizes for free. Everyone has the same chance to win, there are no judges or random winners. Users find a prize they like, join the craze and complete the task to win.

We were initially engaged to rebuild the front end of an existing iOS app, attaching to existing APIs. The design of the app was severely outdated so after suggesting a number of quick wins, the client requested us to refresh the UX and UI on key parts of the app to bring it up to date with current iOS design standards.

After seeing multiple issues with the way the APIs had been written, in terms of coding standards, missing functionality and ease of integrating them into the front end, we took on a full rewrite of the API data set as well as rebuilding the data structure.

The app has evolved substantially from the original scope, which was to recreate the functionality of the existing app, as well as the client...

Thinking Digital Conference

The official App for the Thinking Digital conference includes real-time updated full schedules across the 3-day event. Masterclasses, real-time speakers schedule with now and next feature to keep users up to date with talks and last minute changes. The app allows attendees to connect directly with speakers and other delegates.

Thinking digital is a three-day event drawing together exceptional talent from the worlds of technology, media, science, industry and the arts. It attracts speakers from around the world to come to Gateshead to share their wisdom and experiences to encourage delegates to pursue their passions and dreams. Importantly our Thinkers leave each year with a greater sense of connection to their passions and insight into the world around us...

We developed the app on both iOS and Android platforms that complement the conference on many interactive touch points both for the end user – and informing and updating organisers on attendees and their ...

1UP

We worked with the start up venture 1UP, to create a mobile platform that empowers anyone to connect and interact by adding the element of competition when posting videos.

1Up is a group-based social media platform centred on videos. Originally the main concept of the app was under development and at an intermediate stage and hedgehog lab was asked to accelerate and mature the platform for release.

With social media challenges becoming the next big thing, we looked to use technology to grow a platform that allows users to capture and share videos or photos,  showing off their talents or voicing an opinion, and introducing a level of competition and gamification via leaderboards.

FoodMood

The idea of FoodMood was envisaged by our clients when thinking about the problems of searching for local restaurants online.

Searching for a restaurant online is often tedious, with long lists of restaurants whose names don’t mean much, as well as not being personal to the users own likes and dislikes. We wanted to change that…

FoodMood was created as a solution to this problem which emphasises on a personalised, visual and fun user experience to find a restaurant in the most efficient way.

KatchIt originally approached us with the whole idea of making life more efficient whilst also having a cool and trendy app that people want to use.

The app revolves around the use of Bluetooth technology, therefore little or no signal is not a problem, and users will still be able to exchange details quickly and efficiently.

The key to KatchIt is simplicity, on the surface, things are just a couple of clicks away and you’ve shared your details, with the bottom line being KatchIt will change the way people meet each other forever.

New College Durham

New College Durham approached us to create a pair of Social Case Study apps available for mobile on both iOS and Android - the main focus of the app centred around profiling current, prospective and alumni students and the ability to upload and share their own work with the NCD community.

The app creates a socially driven way for students to interactive review and comment on each other's achievements and project work.

The key feature of the app allows students to upload work into their own personalised portfolio spaces –  which other students can then comment on, leaving feedback and ratings. Students are able to upload text, images, video and sound content directly via the app.

Non-students of the College can also download and use the app, however commenting and reviewing is currently restricted to current students. Another feature of the app allows users to search for specific articles.

Security and moderation are also key concerns with apps of...

Reviews

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Mobile App Dev for Freelancer Recruitment Platform

"They communicated very well and were really enthusiastic about the product."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2016 - Ongoing
Project summary: 

hedgehog lab created a mobile platform to connect freelancers and clients, designing a detailed search feature and smooth onboarding processes. After the iOS launch, they’ll assist with an Android version. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Director, Hoshin Search Limited
 
Verified
The Review
Feedback summary: 

The prototype closely resembles the initial concept, thanks to hedgehog lab’s in-depth discovery work and designs. The team’s regular communication, customer-focused workflow, and consistent quality contribute to an efficient relationship.

BACKGROUND

Introduce your business and what you do there.

I’m a headhunter at Hoshin Search, which is a recruitment business. I’ve developed a product called Portl with hedgehog lab that’s being run under my business, but it may ultimately become a new business in the future. Portl is an app that connects freelancers with clients (people who want to hire freelancers).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

There’s a growing number of freelancers on the market who are very good at what they do, but a lot of them don’t know how to do business development. My app is trying to solve that problem by making it easier for freelancers to find work. In my job as a headhunter, I’ve noticed that many people hiring freelancers no longer want to use head hunters like myself. They tend to use other means for finding freelancers to save money. The app also addresses that and makes it easier and more cost-effective for people to find freelancers for hire. 

SOLUTION

What was the scope of their involvement?

I did all of the concept development, and hedgehog actually built the app. They went through a discovery stage, a design stage, and a build phase. The discovery phase was all about making sure that they understood the app’s purpose. The design stage was about designing what it would look like and how it would fit together. Then, we actually built it. The app is available on iOS at the moment with an iPhone version and a native iPad version as well. The strategy for the project was already in place when I went to them, and marketing is the next step.

They created a search feature where clients can find freelancers based on a range of different criteria. That’s the backbone of the app. As a freelancer, you register and create a profile, so there needed to be a slick onboarding process. There’s another onboarding process for the client as well that’s much simpler.

Other features include the ability to unlock profiles. Clients, once they’re registered, can purchase credits in the app and use those credits to unlock a freelancer profile that they’re interested in. This unlocks the contact details and the name of the person, which enables them to contact them and decide if they want to work with that person. We also created an availability update request for clients, if a client finds a profile that they’re interested in and wants to make sure that the freelancer’s availability is up to date before they unlock it. Both freelancers and clients can easily invite people via email, text, What’s App, or posts to various social media platforms.

How many resources have been assigned to your project?

We had 6 people in total—a project manager, a designer, a lead developer, and 2 developers that worked for the lead developer.

How did you come to work with hedgehog lab?

I did some research online and found a site that rated app development companies. I made a shortlist and looked into hedgehog lab in more detail in terms of visiting their website and looking at some reviews. I picked hedgehog because they were used to working with startups and got back to me really quickly. They made it clear that they wanted my business.

How much have you invested with hedgehog lab?

Without tax, we spent £80,000 [$101,000].

What is the status of this engagement?

We started working with them in May of 2016, and the work is ongoing. The app went live on the App Store this week. They provide a 3-month warranty period. After that, I’ll sign a service and maintenance contract for at least another year. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

The app has been live for less than a week, so I don’t have any feedback yet. They completed all the work within my budget. The app did take longer than we initially forecasted for various reasons, but that wasn’t a major negative because I didn’t have a specific timeline. It was more about getting the app done right than completing it quickly.

How did hedgehog lab perform from a project management standpoint?

The communication is really good. We used Basecamp to communicate daily and have weekly project status report on Fridays. We also did a number of show-and-tell sessions for each milestone via an online video conferencing system. After each build sprint, they’d show me what they were up to and let me ask questions. We also had a shared spreadsheet on Google Docs where I could document any issues that I found in the app during testing, and they’d use my notes for their quality checks.  

What did you find most impressive about hedgehog lab?

This is my first experience working with an app development company, so I don’t have any benchmark. They communicated very well and were really enthusiastic about the product. I think they’re well suited to working with small startup companies. Their quality of work is really good. Everyone I worked with had all the skills that we needed. The speed at which they turned things around and the way that they communicated were excellent. It was a really pleasant and enjoyable experience. The only issue was that the work took longer than they’d anticipated. But, they communicated that well, so it wasn’t an issue. Everybody that I worked with added value and understood the brief. I did a lot of work up front in terms of the concept, which helped, but everyone got on the same page really quickly. From a design perspective, the end project is very similar to the concept I brought to them.

Are there any areas hedgehog lab could improve?

They should probably build more time into their estimation of how long things are going to take. They don’t really have a buffer in case things take a bit longer. From a kind of sales perspective, it’s probably better for them to under-promise and over-deliver than the other way around in terms of timing. Other than that, the experience was excellent. 

5.0
Overall Score I had a pleasant and positive experience.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They did a good job in terms of scheduling and managing the project. The delay wasn’t a major issue for me because I didn’t have an exact timeline.
  • 5.0 Cost
    Value / within estimates
    I think that the cost is very fair for the level of quality I’m getting.
  • 5.0 Quality
    Service & deliverables
    The quality of their deliverables was better than I expected, and I have pretty high standards.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to a few people.

Mobile App Dev for Sports Betting Platform

"They’re very easy to work with, and they work hard."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

hedgehog lab is building an iOS application aimed at simplifying the app-based sports betting experience. Key features include In-app purchases, complex statistics, exchange rates, and API management.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, Mobile Betting Application
 
Verified
The Review
Feedback summary: 

There were some scheduling delays early in the process, but hedgehog lab expanded their project management team and they are now quite prompt. The team stayed within the budget. They work hard and are always friendly to talk to.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a mobile betting app that allows users to track their betting statistics and use those to find the best tips on any sports betting event.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

We were trying to find a way to provide tips that came from people who had verified success. Also, we wanted to create a betting experience that wasn’t as difficult to use as the current sports betting apps on the market.

SOLUTION

What was the scope of their involvement?

I came to them with a large idea and they helped to whittle it down to an MVP for iOS. From there, they’ve done all the design work, the development work, and we anticipate they’ll be helping us with the marketing work as well. The app needed to have full integration with the API of a third-party betting provider. We needed the ability to track betting statistics down to a granular level which required parsing data out of the responses from the API. There were in-app purchases and a couple of exchange rates in the app. There were also two wallets so it was a complex app. We hope to have an Android app in the future as well.

The composition of their team varied throughout the process. A third-party we were working with pulled out and it caused a rather large delay in the project. We ended up having a new team and each team had a project manager, three or four developers, a designer, and a lead designer and lead developer. There was also a client relations manager.

How did you come to work with hedgehog lab?

I found Clutch and emailed quite a few firms that I found there. I met with half of them and hedgehog were the ones who seemed most keen and most accommodating about the idea. They’re also the ones that came back with what I thought was the most reasonable quote.

How much have you invested with hedgehog lab?

When the project is finished, the app will cost £50,000 [$64,400].

What is the status of this engagement?

We started working with them in May 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app will launch in August or September. The feedback on the designs has been very positive. That’s all we’ve been able to show people so far.

How did hedgehog lab perform from a project management standpoint?

They’ve done well. I think they’ve been in a period of expansion recently and the project management has gotten better since then. It’s been managed very efficiently. We communicate via email and Basecamp, and we have weekly Skype meetings. They’ve stayed within budget and are very accommodating with that. There was a big delay that wasn’t their fault and we’ve had other delays, but since January, that’s improved a lot. They’ve been working very hard to deliver on time.

What did you find most impressive about hedgehog lab?

I don’t have much experience with other providers, but hedgehog very personable. They’re very easy to work with, and they work hard. There’s no formal structure that has had to be adhered to.

Are there any areas hedgehog lab could improve?

I would have said communication, but that’s already improved. They could work on the speed and managing expectations.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They worked well around delays that weren’t their fault, but ultimately, we’ve missed some deadlines.
  • 5.0 Cost
    Value / within estimates
    They’re much cheaper than other quotes we received.
  • 5.0 Quality
    Service & deliverables
    Everything that’s been delivered has been good quality.
  • 4.5 NPS
    Willing to refer
    They’re extremely high quality.

Development for Insurance Trading Platform

"They’re very good at what they do."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

hedgehog lab developed a cross-platform insurance-trading platform with a cloud-based backend. They brought an existing prototype to Azure and Xamarin technologies and provided AB testing and a reskin.

The Reviewer
 
1-10 Employees
 
Newcastle upon Thyne, United Kingdom
Gavin Sewell
CEO, Honcho Markets Ltd
 
Verified
The Review
Feedback summary: 

Due to the success of the buildout, hedgehog lab will develop a much larger second phase. hedgehog lab met the goals for the project, delivering a significant advancement on the previous iteration. While management fees were inconvenient, the team’s project management was quite efficient.

BACKGROUND

Introduce your business and what you do there.

Honcho Markets Limited is a startup business in the northeast of England. We’re developing an insurance trading platform between consumers and the insurers. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

We needed to build a scalable platform with a mobile frontend that would operate on all the major platforms and would be cross-compatible and cross-buildable. We are using a Xamarin technology base and we needed a cloud-based backend in Microsoft Azure that was scalable to our tens of thousands of users.

SOLUTION

What was the scope of their involvement?

We had already built a reference prototype with another provider. We needed hedgehog labs to take that reference prototype in the technology that it was built in and bring that to the latest versions of Visual Studio, Azure, and all the toolkits associated with those platforms along with Xamarin. They were to correct any issues they saw and suggest areas where the technology could be improved. They did a discovery phase on that and a review of the technology base. From there, we defined the project to implement the prototype into all of the latest technologies with their dev team. hedgehob lab provided an account manager and a project manager. Because of the size of the build, we had a single, very experienced developer. Since the prototype has been completed, we have worked with them to look at scoping the next phase of the project which would include a variety of UX/UI, AB testing, a complete reskin of the application as well as building out all of the new functionalities that we want to include in the MVP. They have the capabilities to operate beyond purely dev, particularly in the areas of personal development, UI and UX, user flow, wireframing, etc.

How did you come to work with hedgehog lab?

They were recommended to us by a partner we already had. We had engaged another UK business who did branding and design for us. That company worked closely with hedgehog lab on several projects and had good feedback. It made sense to go with them because of the link they had to the other company we were working with. We looked at other vendors in the northeast. We wanted to work with a local vendor, but hedgehob lab came out the strongest in that process.

How much have you invested with hedgehog lab?

We have spent around $60,000 during the relationship so far.

What is the status of this engagement?

We started working with them in January 2017, and the first phase of the project was completed in March 2017. After the first phase, they put together a cost proposal for our next phase of development which will take place after a funding round. They’re not actively working with us right now, but they are supporting us and we’ll be using them for the next phase, which is projected to cost $200,000.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have a working prototype in the latest technologies that’s available for us to demo for our funding process. What they’ve done gives us something that’s a much better fit than what we had before. We don’t have any metrics. We knew what needed to be built and they worked in Agile sprints to get it done. We ended up where we intended to be after the engagement.

How did hedgehog lab perform from a project management standpoint?

They’ve got a lot of tools in place for collaborative working. They report their progress and can track bugs and work that needs to be implemented. We get a weekly report from our project manager so we can see what’s been done and what hasn’t been done.

What did you find most impressive about hedgehog lab?

They have a particular focus on non-PC based builds. They brand themselves as a post-PC development agency which means they build apps. Ours is a mobile-first, app-based business. There was a big backend, but they also did well with that. They’re very good at what they do.

Are there any areas hedgehog lab could improve?

Their account management function could be improved. From my point of view, it’s sometimes opaque what the account manager does for us and yet it’s a charged function. You can’t engage them without having a charged account management function. I think they’ll work on that in the future.

4.5
Overall Score hey’re an impressive agency. They’re doing very well. They’ve had a year-on-year growth of 160% or something like that. The staff they have are very happy in what they’re doing. They’re very capable.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They’re good at tracking what requires implementation and when the deliverables should arrive. They’re not always on time, but they’ve been very close.
  • 4.0 Cost
    Value / within estimates
    They’re one of the more expensive agencies. It’s a choice you make because you’re going to get the best service.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Platform Development for Defense and Security Company

"The work that they demonstrated showed a real awareness of current and future technologies that could be utilized."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2016 - Ongoing
Project summary: 

hedgehog lab created a proof of concept for a web interface that would improve efficiencies for a systems integrator company. Their work was conceptual, exploring AR/VR opportunities in the productivity space.

The Reviewer
 
10,000+ Employees
 
Brighton, United Kingdom
Product Design Engineer, Systems Integration Company
 
Verified
The Review
Feedback summary: 

hedgehog lab demonstrated a great capacity to innovate, as well as creativity under pressure. In just two weeks, they conducted research to guide and justify their proposals, and delivered a proof of concept that has been roundly well received.

BACKGROUND

Introduce your business and what you do there.

I work for a systems integrator operational in 56 different countries. We have about 64,000 employees. They work across five main sectors: defense, aerospace, space, ground transportation, and security. I work for the Research, Techology, and Innovation hub, and we’re focused on potential new projects that could be incorporated into the business. We’ve got quite an outward focus. We tend to look at the project through a more customer-focused lens and how we could potentially integrate them into one of the business units.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

We’re still working on a project to do with UI/UX. It’s got to the stage of the concept now where we’re looking to work with a collaborative partner on the frontend platform design. Since it’s still in the early stage, we’re not sure if it’s going to be a mobile device or a web interface or something else. So we got in touch with hedgehog to put out some feelers and see if they’d be a suitable match.

SOLUTION

What was the scope of their involvement?

We’re early in the process. We’re basically in the proof of concept stage. We’re doing a three-month process to work out whether there’s a market for the product. Without giving too much way, the platform is looking to assist the target user in terms of improving the efficiencies and processes of the tasks we ask them to do. They did it well. They split the project into short-term goals using current technologies. They were quite realistic in terms of what was achievable. This is primarily a web interface, so they’re very heavily focused on the UX design, making the user interaction with it top-notch. And then they did a timeline in terms of the technologies that could be used and incorporated into the design, so looking at things like using VR and AR as well as simulations, and really pushing the boundaries in terms of technologies we know exist and can be utilized. They’ve great at figuring out how they can be used. I know it’s vague, but I can’t really go into much more detail.

The work done with hedgehog provides the proof so we can get funding to go ahead, and the work that they’ve done has justified them as a really good potential as an innovation partner.

How did you come to work with hedgehog lab?

I wasn’t the one that originally got in contact with them; it was through a colleague who worked with the innovation hub. I don’t know how he got in contact, but that project began with looking for an interface design provider. It was through an open innovation company. They started taking, and hedgehog was really forthcoming and receptive to our needs. It was probably the customer service that gave them a head start over the other companies.

We flew out to meet with them. We met with their COO, Matthew. He was very hospitable in terms of what they offer. He explained the company – I think they had 60 employees at the time – and we talked about the project we were on. Working from very little information, he gave a detailed idea of what they could offer. Because it was quite an early stage, we couldn’t guarantee that they would have anything to do with actually building it. But they did some consultation for us, and the service they provided is really top-class. Great customer service from Kevin. The work that they produced for us was of a very high standard. They addressed the problems very accurately, and the work that they demonstrated showed a real awareness of current and future technologies that could be utilized. Overall, the process was very efficient.

What is the status of this engagement?

The first point of contact would have been around August or September of 2016. It’s subject to funding, but the intention is to continue.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We haven’t done any assessing in terms of the work that they’ve done, primarily because it’s an internal project at the moment. So we haven’t validated any of their work, but the response from the internal people has been very positive. We haven’t had any technical output from them; it’s all been conceptual. We had a slide deck put together, and they did the interface design, but no actual product’s been made yet.

How did hedgehog lab perform from a project management standpoint?

They’ve done very well. They demonstrated a very efficient time-keeping process. There was a good variety of skill on the team. And the way in which the output was done demonstrated a good understanding and awareness of the limitations as well as the possibility that we scoped. They’re very good with sticking to timelines and budgets, deadlines particularly. It is a fast-moving process. We didn’t give them very long. The work was turned around in two weeks. They offered to come down and visit because we couldn’t do the day-to-day work apart, so they were more than capable in that sense.

We mainly communicate through email, but we also use Basecamp, which they use to share files and any informational queries that they have.

What did you find most impressive about hedgehog lab?

Personally, I haven’t worked with any other providers in a similar area, but there are a lot of things that impressed me about the company. I’d say the first and foremost thing is that they’re very open-minded in terms of approaching projects. They’ve worked with a variety of clients in lots of different sectors, and it wasn’t just coming up with an interface they’ve been given. They went off and did their own research and justified themselves, so they would understand the problem better. I thought that was really impressive.

Are there any areas hedgehog lab could improve?

They could potentially be clearer in terms of what they were looking to get out of it. No, that’s a lie. They were really impressive.

4.0
Overall Score It’s been a very pleasant and productive experience.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They’re very efficient with their time keeping. We have them a tight time scale and they met it.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    The output was very impressive. The scope we gave them was quite vague and we didn’t know what to expect with the output, but the work that they’ve done is great.
  • 5.0 NPS
    Willing to refer
    They’re very good. Very well managed.

Mobile App Development for Consumer Products Company

"We gave them a timeline, and they stuck to that."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2016 - Dec. 2016
Project summary: 

hedgehog lab updated two mobile apps (Android and iOS) to improve functionality and visual design, transitioning to a timed interface and setting up a new server for data storage. 

The Reviewer
 
10,001-50,000 Employees
 
Houston, Texas
Davis Kent
Digital Marketing Specialist, AkzoNobel
 
Verified
The Review
Feedback summary: 

The launched products have attracted largely positive reactions from users, thanks to hedgehog lab’s strong coding skills and robust testing process. Their knowledge of native design and ability to adapt to feedback quickly guaranteed a great partnership. 

BACKGROUND

Introduce your business and what you do there.

The client is AkzoNobel Specialty Chemicals. I’m a channel specialist dealing with all of our digital platforms between apps, websites, and video content. I specifically focus on apps and videos. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

We have an app that was built in-house, and we needed to update it for the year. We also were taking on a lot of new projects, so we needed to be able to give that to an agency to take on the developmental role and free up some time for me to work on other projects. 

SOLUTION

What was the scope of their involvement?

They took what had been created before on both Android and iOS, updated it, and fixed some of the issues. There was a slight visual redesign that they facilitated, and there were some slight functionality changes to the layout of the app. It went from a menu interface to a timed interface. Also, they updated functionality in terms of how we send data to the app for our store search capability. They were able to facilitate setting up a new server that we could use as a destination for the app to pull our store information from.

We started out at the beginning of the year talking with them. Our update period is toward the end of the year, so we had a few months of planning and requirements discussion before the actual update needed to start. After we got through all of our planning, we went ahead and started the update. It took hedgehog lab a couple of months from beginning to end in terms of development time. There were just a few small things that needed to be changed because of internal feedback. The project took a total of nine months.

How did you come to work with hedgehog lab?

I work in Houston, Texas, and my manager is based in Newcastle, England. Originally, when I was looking for an agency, we wanted someone that either I or the manager can work with in the same area. I ended up finding hedgehog lab because they had offices in Austin and Newcastle. I thought that could be well-suited because if I needed to go to the office, it would be a few hours’ drive, and they would be able to meet with my manager in her office. We contacted them and found out that the Austin office wasn’t really used for development specifically. Everything was run out of the Newcastle office. I searched different agencies and went through a list of contacts that I had. We wanted a firm that wasn’t going to be extremely high-cost because our budget wasn’t huge. Previously, the app had been done in-house by one person. We also needed a partner that was going to develop on both iOS and Android, had some web server capabilities, and was able to work natively rather than making a hybrid app.

How much have you invested with hedgehog lab?

We’ve spent around $50,000.

What is the status of this engagement?

We started working with them in the second quarter of 2016. The product was launched in January of this year. There were a lot of delays on our side. They finished most of their side of the project by November or December of 2016. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We don’t have any numbers yet because our company is very seasonal, so we’re coming up on our big buying season. In terms of time investment for us, I believe that previously the apps had been worked on over about a six-month period full-time. Hedgehog lab was able to get the coding done within a couple of months, so that allowed us time to work on other projects. They have a pretty robust testing setup compared to what we had before. We have minimal bugs and crashes now. I have had very few complaints from customers and internal users about any problems with the app. A lot of it is the same content and the same functionality as before but shown in a different way.

How did hedgehog lab perform from a project management standpoint?

We worked on Basecamp. I worked directly with them, posting back and forth to keep everything kind of in one place. We had a couple of phases in our project. At the beginning, the communication was off between us and hedgehog lab. Right at the time that we started with them, they were in a period of growth and were hiring a lot of people. For the first third of the project, there was a lot of problems with communication, but we finally got a test version sent out. After that, we all sat down together and realized that something had gone wrong. We worked with Kevin, who’s the lead client partner. He let us know that they were going to be making some changes in communication. For the rest of the project, we had really good communication. We had one main contact person and worked directly with Kevin as well.

The project was exactly what we budgeted. We did have some changes that needed to be made to the original requirements, which meant we went a little over. After the communication issues were ironed out, we were able to get more timely updates. We gave them a timeline, and they stuck to that.

What did you find most impressive about hedgehog lab?

This was my first use of an agency. I thought it was pretty impressive that they had a fairly small team of developers working on our app and got it done really quickly. They had a lot of talent working in their development department. We had one, maybe two developers working on each app.

Are there any areas hedgehog lab could improve?

We had those problems with communication in the beginning, but they improved right away when they realized something was going wrong. 

4.5
Overall Score That’s because of some of the issues we had in the beginning.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Communication was hard at the beginning. In terms of delivery of everything, it went really well toward the end.
  • 4.0 Cost
    Value / within estimates
    They’re a pretty great value. They’re not highly priced.
  • 5.0 Quality
    Service & deliverables
    I think the app is really high-quality. They have some talented developers working there.
  • 5.0 NPS
    Willing to refer
    It would depend on location because if someone was asking me here in the US, I might suggest somewhere else. But, for anybody in that area who would be able to communicate with them without any time zone issues, I would definitely recommend them.

Mobile App Development for Digital Banking Platform

"Everything they’ve delivered so far has been very polished. They’ve been using their heads."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Ongoing
Project summary: 

hedgehog lab is developing a native iOS app from the UI and UX all the way through to implementation. After the iOS app has launched, hedgehog will develop an Android app and perform routine maintenance.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
CEO, Digital Banking Platform
 
Verified
The Review
Feedback summary: 

The team at hedgehog lab is friendly and willing to provide excellent customer service. Their communication is quick and they are able to deliver all projects on time and within the specified budget. The experience of the team leads to smart decisions and high-quality results.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of a financial services company, which operates two digital lending platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

We were trying to build a new iOS app for our new product, which is a venture in the digital banking space.

SOLUTION

What was the scope of their involvement?

We chose hedgehog lab as an end-to-end solution, who would deal with every aspect of the app design, going all the way through to the implementation, and then potentially maintenance going onwards. We provided a fairly broad spec and let them work on the UI [user interface], the UX [user experience], all the way through to implementation. They worked with our providers who supplied most of the back-office technology for the service. We’re now about two-thirds of the way through the project. It’s a native app for iOS, and it will be followed up by an Android app. hedgehog has also helped us with a lot of design aspects of rescaling a web app. We will continue to use them for some further business in relation to a web application for another project.

The app is going to be used for digital banking in the United Kingdom and elsewhere. It tries to give a fresh approach to people who realize their statement isn't as useful as it could be. Our app will send people push notifications whenever they make a transaction using their cards, it will categorize their transactions into travel or food, and it will alert them when they’re going to use an overdraft. It’ll compile all the fees they have in various areas and keep track of their spending. It will keep them informed and in control of their finances in a very clear and easy to understand way.

It’s also going to deliver, for the first time outside of private banking, a link for the consumer to consistently access a named individual at the bank. As a customer, if you ring technical support, you might get through to a call center. However, if you want to, you can call your account manager at any time, who knows you, and hopefully, you have a more intimate relationship with. The account manager can also deal with any complaints, issues you may have, or any lending decisions, particularly if you need a credit card or an overdraft extension. They are someone at the bank who you know by name and can talk to you reliably without going through to a different person each time. They have some power to make decisions about your account. That interface is managed by the app as well.

How did you come to work with hedgehog lab?

We initially contacted hedgehog lab after reviewing a white paper they did on trends in banking in the UK, which put forth some of their ideas. It also showed they were thinking about some of the challenges this industry is facing and the potential it had. They seemed like a great fit for what we were trying to do. We were looking at how we could apply up-to-date technology to this industry.

We put out a tender, and we had a long list which we narrowed down to five companies. We met with those five and hedgehog came at a very good price point. It was a project they wanted to be involved in, and that was reflected in the price point. We felt they had a keen interest in doing this from day one and wanted to be seen working on our project. We got the impression it was a personal interest of the guys behind the business. I think we got excellent value from them and what I believe to be a really good web development experience. This is not the first developer I’ve employed, but by far, the best work regarding performance and attitude. There have been issues along the way, but compared to other projects, it’s been a very smooth ride indeed.

How much have you invested with hedgehog lab?

We’ve invested around £80,000. [Approx. $103,310]

What is the status of this engagement?

We began working together around June of 2016, and the relationship is ongoing. There have been a few changes in staff, and I think the relationship has gradually gotten stronger the longer we’ve been with hedgehog lab. Recently, we got a new project manager who is fantastic. As the development work picks up, we’ve had a lot more insight into the team. I’d say that the UI process took longer than it could have. We possibly could have benefited from employing an external designer to work with their designer, but apart from that, it’s been relatively smooth.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We don’t have any post-launch stats, but we’re not at the end of this project. I can tell you how many days hedgehog lab has been developing for us, but that’s not very helpful. Hopefully, later, we’ll be able to come back and say they’ve built something that’s now used by X amount of people, but not yet, unfortunately.

How did hedgehog lab perform from a project management standpoint?

We use Basecamp primarily, but we have weekly calls with their project manager and weekly reports that are very succinct. It’s a very friendly and personal relationship with Tom, our project manager. He’s fantastic. We had a slightly more distant relationship with the previous project manager, who possibly had less time. Our relationship with the new project manager is better than the last one. Other than that, I think they’re possibly equally competent. Regarding personal approach, this guy is working in the way that we like to work. We have frequent email exchanges, and we’re on Skype all the time, so we have quick communication. We feel we can call whenever we want. We use Zoom for screen sharing on the weekly scheduled calls to update us on what’s been done.

The team at hedgehog lab is perfect for staying on budget and within deadlines. In the early days of the project, there were some delays. On the budget side of things, we’ve had no noises. Personally, I think we’ve gone out of scope in a few areas, but we haven’t had any worry about the budget. The things that went out of scope were possibly in the original scope of our tender and therefore should have been included.

It has taken longer than we wanted. I think we possibly could have had better UI design, which would have made that process quicker. There have been delays on our side as well, but now that we’re in development, we’re up to speed. We’ve got a project manager we like, and it’s running very smoothly indeed.

What did you find most impressive about hedgehog lab?

The team at hedgehog is excellent in a few areas. First, their general attitude; they’re simply happy, satisfied, driven people. I think they hire good people. They keep those people happy, and that is reflected in the attitude of everyone you deal with at the firm. Their culture is fantastic. Secondly, they are not clock-watchers. They put in extra effort to get a project on time. I think they share the vision first, and that has to be the way it’s being communicated to their team. From a people perspective, hedgehog is absolutely doing the right thing, and you feel that across every aspect of dealing with them.

Regarding technical competence, I have to admit hedgehog lab is very autonomous. We do not have to be sitting there, holding their hands, and telling them what needs to be smartened up. Everything they’ve delivered so far has been very polished. They’ve been using their heads. They’ve done little UI touches that you could have specified in a lengthy document and done all the thinking for them. Instead, they’re just doing it properly from day one because they’re good people using their heads and their experience. They know the unspoken things of how it should look, how it should feel, and the little touches. That’s very refreshing to see because we’ve been with developers before who built something bare bones, and it comes out missing those little things.

Are there any areas hedgehog lab could improve?

The communication surrounding the UI at the beginning of the project was not as good as it could have been. We had to step in with some app design help at a late stage because the visual app design wasn't quite what we were looking for. I’m not sure if that’s down to particular people at hedgehog, but I felt that was a bit of a weak point. I don’t know if we could have had more meetings around that. The previous project manager had a slightly different attitude related to getting it done without much dialogue and rolling it out for us to look at. It could have been better to have more in-person or on the phone communication rather than in Basecamp. It’s not a massive issue because we got what we wanted in the end. I feel that ultimately, the way that hedgehog lab was thinking and acting over the UI was correct and very thorough. So, it was a minor issue.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I’d love to give hedgehog lab a 5 because they’ve been very conscientious when it comes to deadlines. However, there have been moments that seemed to be out of their control which resulted in delays.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We’ll see what the finished app is like, but so far, everything we’ve got from them hedgehog lab been great.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended hedgehog lab.

Mobile App Development for Messaging Platform

"My expectations were high, and they delivered. There’s nothing they could improve on from that point of view."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2015 - Ongoing
Project summary: 

hedgehog lab was hired to begin initial development on a messaging app, which is detailed in the original review. The engagement now involves maintenance of the iOS app and development of an Android version.

The Reviewer
 
1-10 Employees
 
Glasgow, United Kingdom
John Connor
Founder, Dooey
 
Verified
The Review
Feedback summary: 

hedgehog’s team provides valuable insights and uses their experience to produce high-quality results which have led to a successful long-term partnership. Everything is delivered on time and within the specified budget, and communication is answered punctually.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Dooey, which is a new, non-linear messaging service that will launch next month. We got funding from Scottish Enterprise, Scotland’s main economic development agency, to actually sell the app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with hedgehog lab?

The existing messaging platforms always have the same format of a linear conversation. When revisiting that conversation after being offline, you’d find it difficult to bring up the subject again or discuss a certain point. My idea was to review the conversation and branch off on a topic that’s important to the user, to discuss it further. That was the challenge I brought to hedgehog lab.

SOLUTION

What was the scope of their involvement?

They’ve designed and built the app from scratch. hedgehog lab has been working on it for over a year now since we got the funding. They came up with different scenarios, and we worked together to find the best way of building it out. Before that, we put together some wireframes and some design work so we could approach Scottish Enterprise to get the grant funding that we were after. hedgehog did all the backend development and the frontend design. Over the last year, we’ve worked with between six and ten people on their team. It’s quite a tight-knit team. We had designers at the start, and when they had finished, they moved on to different projects while the developers built it.

The branching concept is the main feature in the app, to enable users to branch off from the main conversation to a sub-thread. Also, users can have a social domain and a business domain, and they can search between these profiles. Each area has its own set of contacts and a general personal profile. It allows you to keep your social and your business life separate from one another. So, you can discuss work topics with your colleagues, then switch to the social side to talk to friends. Those are the two main features that were important to me.

The app is iOS, to begin with, but we’re working on an Android version that will hopefully be out at the end of summer. I’ll be handling the marketing, but they’ll provide some advice.

How did you come to work with hedgehog lab?

I received a recommendation from Fueled in New York and discussed the initial idea with them. They were interested, but the budget wasn’t there at the time to build it. They recommended speaking to hedgehog lab because they were fairly local to me. I knew of the work they’d done before, which was high-quality. I got a non-disclosure agreement signed with one of their directors. They really liked the idea, and we formed a partnership from there.

How much have you invested with hedgehog lab?

We’ve invested about £175,000 [$224,564].

What is the status of this engagement?

We started working together in February of 2015, and our partnership is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve done beta testing, and the feedback has been quite positive. We found one or two issues, but nothing that’s holding us back. On the whole, we’ve had very strong feedback. Users are pleased with the app and are finding it useful. It’s not offered to the general public yet, but we’re looking to launch within the next month.

How did hedgehog lab perform from a project management standpoint?

Everything is delivered within the specified timeframe and budget. They’ve been very punctual, and they’ve stuck to the budget as agreed. The communication has been great. We use email and Basecamp for discussing any issues that arise, but there haven’t been any major problems. During the design phase, they sent me emails with ideas and different options. The communication from the team and the project manager was very good. I couldn’t have asked for more. Every Friday, I get a breakdown of what’s happened in the previous week and the plan for the following week. They’ve kept me abreast of the situation, and I’m happy with the communication.

What did you find most impressive about hedgehog lab?

The strength and depth of their team have grown a substantial amount since I first contacted them two years ago. They’re able to provide lots of different insights. Their people have different experiences, and they bring in their own insight on what can be done better. They pass that on to the team working on the job, so the strength and depth of the team has been very strong and has impressed me the most.

Are there any areas hedgehog lab could improve?

I’ve not had experience with other software firms, but I’m totally impressed with the way they’ve handled the project. There’s no specific thing I would like to change. It’s been a very pleasing experience, and I’d choose them again.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There have been no issues. Everything’s been on time.
  • 4.0 Cost
    Value / within estimates
    I got quotes from different software firms. hedgehog was right in the ballpark, at the lower end of the spectrum. I was prepared to pay a little more, but I’m satisfied with the value for the money spent.
  • 4.0 Quality
    Service & deliverables
    My expectations were high, and they delivered. There’s nothing they could improve on from that point of view.
  • 5.0 NPS
    Willing to refer

App Development For Movie Search Tool

"hedgehog lab has done an amazing job. I have already received interest for the app."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

hedgehog lab handled the design and development phases of a mobile application that recommends movies based on users' social media accounts. 

The Reviewer
 
Briston, United Kingdom
Jamie Bailhache
Founder, Find A Film Fast
 
Verified
The Review
Feedback summary: 

The app quickly attracted a large amount of interest. hedgehog lab distinguished themselves with their creativity, solid work ethic, and relaxed communication style. The team had a personal investment in the project, providing regular status updates and promptly addressing any concerns. 

BACKGROUND

Please describe your organization.

We've developed a film discovery app which makes movie recommendations based on information from social media accounts.

What is your position?

I am the founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog lab?

We needed help developing our new app.

SOLUTION

Please describe the scope of their involvement in greater detail.

hedgehog lab provided the entire design and development work for our app.

How did you come to work with hedgehog lab?

I first approached them at the middle of last year. I sent an email with my idea, and we met in Newcastle. Over the course of a couple of days, we discussed the idea and established how we could work together. From there, it was up to hedgehog lab to do the design work. I did some research for other available companies, but I had a good feeling about hedgehog lab from browsing their website and talking to their team.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was around $56,000 [40,000 GBP], not including tax.

What is the status of this engagement?

We started working together in November of 2015. The work for the app is almost complete. We're currently working on a few more tweaks, after which we will enter the testing phase.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

hedgehog lab has done an amazing job. I have already received interest for the app. They came up with some very interesting ideas and did a good job throughout our collaboration. We have a nice, easy-going relationship, without any corporate rigidity.

What distinguishes hedgehog lab from other providers?

I came to establish personal relationships with their team, from their designer to their developer and project manager.

Is there anything hedgehog lab could have improved or done differently?

I don't think so. They've been very informative throughout and have always kept us up-to-date. hedgehog lab was always quick to respond whenever we had a question or concern.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    I don't have a good benchmark for their value, though.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Marketing Firm

"I'm very impressed with hedgehog lab's ability to stick to schedules."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2015 - Ongoing
Project summary: 

hedgehog lab developed a complex mobile app designed to help the client's patients track metrics and take a more proactive role in their health. They have been developing the iOS and Android versions concurrently.

The Reviewer
 
11-50 Employees
 
New York City Metro Area
Co-Founder, Performance-Based Marketing Firm
 
Verified
The Review
Feedback summary: 

The project is now in the mid-development phase and the client has been extremely pleased with the engagement. hedgehog lab has met all of the client's specific design and UX requirements and has delivered everything on time.

BACKGROUND

Please describe your organization.

We are an umbrella company of a number of businesses. One of them is focused on diabetes, working with other institutions in order to provide advertising/healthcare services.

What is your position?

I am a cofounder of the company. One of the businesses of which I am in charge focuses on running a number of web properties and giving away free samples pertinent to the diabetes demographic like monitoring equipment.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog lab?

We handle between 30,000 and 50,000 people with diabetes per day within our various properties. We are looking to create an application through which we can talk to these people effectively, helping them track the metrics related to their condition, providing food options, and other information. Our preoccupation with developing the app is, in part, business-related, but also comes from personal interest with what's currently available on the market. A large segment of the diabetes market in the United States is not being addressed properly, in particular lower-income families who lack the resources for the newest iPhone in order to run a Silicon Valley application that may be quite data-heavy. We want to make things more fun, easy, and simple.

We wanted to find a way of getting people with diabetes to use our application in order to help manage their health. Some of the main problems facing people with diabetes, especially type 2, are their eating and exercise habits as well as other controllable factors. Neglect in these areas can lead to the development of type 2 diabetes and the worsening of the disease in time. Our challenge, from a business perspective, was getting them to do something to help themselves when they hadn't done so previously. We were looking to apply gamification principles that have worked well across other health and fitness apps. Although our audience isn't typically preoccupied with health and fitness, there are many things that concern them, such as having a good source of recipes that they can rely for their meal plan, which creates a fun experience with the process.

The business challenge was in getting consistent, habit-forming use out of someone, and the ultimate goal being improving their health. From a business perspective, it is in the interest of insurance companies that these people take an active role in their own healthcare.

SOLUTION

Please describe the scope of their involvement in detail.

The main overriding goal was ease of use. The application has to be self-explanatory, which means that, given the complexity of what we're trying to achieve, it needed to conform to what people were used to. We couldn't do any wacky UX [user experience] experiments, but needed to provide a fun and engaging experience. This was an overall directive given to hedgehog lab.

Another unusual requirement was that, given the way in which we plan to market the app, we needed to have Android and iOS versions developed concurrently. Android is scheduled to finish development one month after the iOS version, which is atypical in the mobile space. We will include the apps in our current marketing flow, which is not aimed at specific operating systems. If it was only an iOS app, we couldn't simply mention an app in general for people to download, when roughly 50 percent of our users have Android devices.

We spec'd out the application fairly well before approaching hedgehog lab in terms of the functionality we needed, but there was an entire process that involved taking our specs and turning them into a minimum viable product.

We have in-house developers ourselves, so we're pretty tech-savvy, but we lack expertise in native app development. We took an approach of how we wanted the app to look on a mobile device, without fully understanding mobile paradigms needed for a good user experience.

I flew out to participate in a workshop with hedgehog lab for about a week. We hashed out what the app was going to look like, based on my company's preliminary designs. We ended up with a much cleaner user experience as a result.

How did you come to work with hedgehog lab?

I engaged with many firms, probably upward of 30. I wanted to make sure that I'd be confident in my selection. We're based in New York City and have an office in San Diego, so we looked in both of those locations. We also looked in California, New York, and other places in the United States and the United Kingdom. We didn't consider any India- or Philippines-based companies due to work communication barriers.

It came down to a number of things I was looking for, ones that hedgehog lab met in their entirety. One of those was their accuracy in making time and cost estimations. I was looking for firms with a lack of hubris. Many companies pitched extraordinarily heavy on how they're better than everyone else, which cannot be possible all of the time.

We were also looking for a company that would offer a warranty period for their work. I assumed that this would be true for most companies when entering this process, but it didn't turn out to be the case. Some companies charge clients even for fixing broken outputs if they are post-launch date.

Lastly, we wanted to ensure that they'd be willing to work with us. We feared a company that would just take our project, build it in isolation for six months, and present it. I didn't want to put money in a black box and hope for a good result. We had chats with their project managers in order to see what their processes were. hedgehog lab was willing to accept this, sharing any code that we requested.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was $250,000, not including marketing efforts.

What is the status of this engagement?

We started working with hedgehog lab in December 2015. The project has passed its design phase and is now in mid-development.

The scope of our app is very large. It's not a true minimum viable product, but rather the version 1.0 of an app. Development time is expected to be five or six months. We expect to launch the iOS version at the beginning of August 2016. The Android version is scheduled for the following month.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Their design has been spot-on to our requirements. We didn't want a product that pushed the boundaries of UX design, but still wanted to have it be clean and modern, in keeping with the iOS 7 design. Their lead developer is very good with communication. He has come up with very reasonable data models for us.

How did hedgehog lab perform from a project management standpoint?

I'm very impressed with hedgehog lab's ability to stick to schedules. This all comes down to our project manager, who has given us a lot of confidence throughout. Everything has been delivered on time, except for a couple of minor delays, which hedgehog lab communicated in due time. We expanded the scope of the MVP during the discovery period, so the overall timeline was increased accordingly.

What distinguishes hedgehog lab from other providers?

Their CEO [Sarat Pediredla] assured us that, if they ever delivered a broken product, he'd personally jump in and start coding. I'm an active executive myself, so this appealed to me. Most other places we talked to felt very rigid and structured, giving us tight rules for what would happen if we stepped out of their contract lines. hedgehog lab has a bit more organic approach, which I thought to be good.

Is there anything hedgehog lab could have improved or done differently?

Their project manager is very good in terms of communication, but the people under him are less so. We have a good designer working for us, but I don't think he knows how to write. Whenever I received written communication from him, it looked like nonsense. This can be difficult to manage given that half of our communication is done through Basecamp. The following week will be interesting for us, given that the project manager will be on vacation. It remains to be seen how the rest of the team picks up his work.

There was a change in timeline for the completion of the iOS app that, although unfortunate, I thought was fair because of the complexity of what they were working on. It was frustrating to get our timeline pushed back a couple of months. This adds complexities in mobile development because, if our launch is going to coincide with that of iOS 10, we'll have to worry about iOS 10 compatibility, too. I may have other complaints once they've completed the project but, for now, I'm pretty happy.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Development for Fitness Startup

"The style guidance, the wire frames that are being produced, and the initial designs that were created have been excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2015 - Jan. 2016
Project summary: 

hedgehog is designing and developing an iOS app that will be a niche social network for the fitness community. Working with few requirements, they brainstormed ideas and turned them into a functional app.

The Reviewer
 
Startup
Founder of Fitness Startup
 
Verified
The Review
Feedback summary: 

hedgehog excels at providing personal service and quick response times. Their design and branding decisions are spot-on, and their mobile industry expertise is helpful in making informed business decisions. Every hedgehog deliverable has been excellent.

BACKGROUND

Please describe your organization.

We’re a startup. We are creating an iOS application for iPhone. The app is targeted at the fitness community.

What is your position?

I’m the only director of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog?

We are trying to build a niche social network around the fitness community allowing multiple fitness disciplines including runners, weightlifters, CrossFit, etc. It’s a platform on which users can connect, socialize, and follow each other.

SOLUTION

Please describe the scope of their involvement in greater detail.

November is month four of development, from start to finish. I’m not the developer. hedgehog has gone from me giving them a few pieces of paper, to going and meeting with them, and then doing a project kickoff meeting which was very useful for getting some ideas on the whiteboard for the iOS application. So now we’re into the fourth month of development, looking at a soft launch in December and a full launch sometime mid-January.

How did you come to work with hedgehog?

I just stumbled across them, to be honest with you. I live in Newcastle, and obviously, their development team is based in Newcastle. I started from scratch and did my research. Ideally, I really wanted to work with somebody around the area. I started talking to a company in London and they recommended hedgehog. Their developers are based in Newcastle, just five minutes down the road from me. I didn’t choose them purely because of that, but it is a plus point.

What is the status of this engagement?

The project is almost completed. As I said, we are planning for a full launch in January.

RESULTS & FEEDBACK

Could you share any results from this engagement?

Overall, I’m very happy with their performance. The guys are always easy to get a hold of. They’re very quick to get back to you if you send them an email, and I’m not their only client. I work in a similar environment with multiple clients and it is tough to get back to everyone straightaway, but I rarely wait very long for anyone to get back to me which is positive. The outputs of hedgehog's work have been fantastic. What I’ve noticed at the moment is that the style guidance, the wireframes that are being produced, and the initial designs that were created have been excellent.

When they did the initial design of the application, especially giving it some color and some of the branding, I went there thinking it might need a few major tweaks but actually, very little needed changing. So I was very impressed on that side of things. Once they get into their realm of what they’re all about, which is developing and branding, they’re excellent. All the outputs of work I’ve seen have been absolutely fantastic.

What distinguishes hedgehog from other providers?

They were very helpful on a strategic level. I went in the initial meeting thinking that we needed to launch it on Android and iOS. They helpfully made a very valid point. They gave me some statistics on user experience on iOS compared to Android, how many apps were being used, how long an average user is spending on an app, and iOS seems to be a major frontrunner. Their guidance was helpful because they were quite right and we ended up deciding to first launch in iOS and then we can launch on the other later.

Is there anything hedgehog could have improved or done differently?

The only very small weakness is on some of the initial sign up documentation, and I know it’s very hard to do that for an app. You want it to be as agile as possible and they’re a big advocate of agile development. It’s sort of trying to get the application noted down and show exactly what the application will do. That needed a few iterations before I was happy with it, but I think that’s natural. I wouldn’t see that as a massive negative. That wouldn’t put me off working with them at all. It’s just the approach you have to go through.

5.0
Overall Score It was worth noting about the iterations of the initial project documentation but once we got over that slight hurdle, everything’s been absolutely great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was spot on.
  • 5.0 Cost
    Value / within estimates
    They’ve been absolutely precise. It’s a fixed cost. I’m not a developer per se, but I’ve got a technical advisor who is a developer and he’s very impressed.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I think they’re excellent.