Global App Developer based in UK, USA & Europe

hedgehog lab is a global technology consultancy that specialises in multi-platform software and connected device innovation. We architect, design, develop, and market apps & digital solutions for phones, tablets, TV, kiosks & and other post-PC devices.

We helps brands & enterprises prepare for a future dominated by post-PC technologies. We specialise in working with our clients on Innovation & R&D on mobile & emerging platforms.

Founded as a pure play mobile consultancy in 2010, and with offices in London, Boston, Newcastle Upon Tyne & India, hedgehog lab has a team that is growing rapidly by focusing on delivering great post-PC experiences and campaigns to clients across the UK & abroad.

hedgehog lab has architected and developed mobile solutions and software for clients like News International, New England Sports Network, Financial Times, Statoil, Mitsubishi.

We work as preferred app developers and app designers for our partners.

 
$25,000
 
$100 - $149 / hr
 
50 - 249
 Founded
2007
Show all +
London, United Kingdom
headquaters
  • hedgehog lab
    18-21 Corsham Street
    London, LND N1 6DR
    United Kingdom
    +44 20 3198 2470
other locations
  • hedgehog lab
    50 Milk Street
    Boston, MA 02109
    United States
    617.806.6434
  • hedgehog lab
    Generator Studios, Trafalgar Street
    Newcastle Upon Tyne, TWR NE1 2LA
    United Kingdom
    +44 19 1249 8039
  • hedgehog lab
    600 Congress Avenue
    Austin, TX 78701
    United States
    512.348.6566
  • hedgehog lab
    Unit 301 Maple Celestia, Plot 49 Jayabheri Enclave, Gachibowli
    Hyderabad 500032
    India

Portfolio

Key clients: 
  • ShowReal
  • Tenant Genie
  • Great Exhibition of North
  • Mitsubishi
  • Financial Times
  • Channel 4
  • Societe Bic
  • Autodesk
  • L'Oreal
  • Reckitt Benckiser
  • Infiniti
  • Ahold
  • Camping and Caravanning Club
  • RAC
  • UK Regional Police Forces
  • Gain Capital
  • AkzoNobel
  • B&M
  •  

New College Durham

The app creates a socially driven way for students to interactive review and comment on each others achievements and project work.

The key feature of the app allows students to upload work into their own personalised portfolio spaces –  which other students can then comment on, leaving feedback and ratings. Students are able to upload text, images, video and sound content directly via the app.

Non-students of the College can also download and use the app, however commenting and reviewing is currently restricted to current students. Another feature of the app allows users to search for specific articles.

The app revolves around the use of Bluetooth technology, therefore little or no signal is not a problem, and users will still be able to exchange details quickly and efficiently.

The key to Katch it is simplicity, on the surface things are are just a couple of clicks away and you’ve shared your details, with the bottom line being Katchit will change the way people meet each other forever.

Thank You Rugby

As the title partner of England Rugby’s CBRE All Schools programme, which is committed to delivering a real rugby legacy to England, they approached hedgehog lab alongside England Rugby to design and develop a campaign web app.

In 2016, CBRE and England Rugby are celebrating the fact that 100 schools have graduated from the CBRE All Schools programme. This web app allows schools and the general public to thank rugby for what the sport has given them.

The app, which went live on Monday 23rd May, aims to bring the entire rugby community across England together. It was used to celebrate the positive impact that rugby has on schools, students, individuals and communities on Sunday 29th May, coinciding with the capped England vs Wales match at Twickenham Stadium.

Anyone actively involved with rugby, at any level, is able to change their profile picture to feature a special ‘Thank You Rugby’ message. They...

FoodMood

Searching for a restaurant online is often tedious, with long lists of of restaurants whose names don’t mean much, as well as not being personal to the users own likes and dis-likes. We wanted to change that…

FoodMood was created as a solution to this problem which emphasises on a personalised, visual and fun user experience to find a restaurant in the most efficient way.

1UP

1Up is a group-based social media platform centred on videos. Originally the main concept of the app was under development and at an intermediate stage and hedgehog lab was asked to accelerate and mature the platform for release.

With social media challenges becoming the next big thing, we looked to use technology to grow a platform that allows users to capture and share videos or photos,  showing off their talents or voicing an opinion, and introducing a level of competition and gamification via leaderboards.

Thinking Digital Conference App

Thinking digital is a three-day event drawing together exceptional talent from the worlds of technology, media, science, industry and the arts. It attracts speakers from around the world to come to Gateshead to share their wisdom and experiences to encourage delegates to pursue their passions and dreams. Importantly our Thinkers leave each year with a greater sense of connection to their passions and insight into the world around us..

hedgehog lab  produced an app on both iOS and Android platforms that compliments the conference on many interactive touch points both for the end user – and informing and updating organisers on attendees and their behaviour & well being during the event.

Hult Feedback

Research has shown that the skills employers look for the most in MBA graduates are interpersonal skills: communication, self-awareness, and teamwork, also known as “soft skills.”

We created a response web platform that allows students to develop these skills, give, receive and also request feedback with other students. This required us to work alongside their authentication provider and customer relationship management on a global scale.

Klipcraze

We were initially engaged to rebuild the front end of an existing iOS app, attaching to existing APIs. The design of the app was severely outdated so after suggesting a number of quick wins, the client requested we refresh the UX and UI on key parts of the app to bring it up to date with current iOS design standards.

After seeing multiple issues with the way the APIs had been written, in terms of coding standards, missing functionality and ease of integrating them into the front end, we took on a full rewrite of the API dataset as well as rebuilding the data structure.

The app has evolved substantially from the original scope, which was to recreate the functionality of the existing app, as well as the client both suggesting new functionality and taking on some of the enhancements we suggested along the way.

SiteSeeker

Since 1901 The Camping and Caravanning Club has helped its over a third of a million members reap the maximum enjoyment and value-for-money from their camping. They had an existing app and felt it was time to refresh and update it so we were tasked with reviewing, redesigning and rebuilding SiteSeeker.

Users will now be able to search for sites using a distance slider, and get directions to their chosen site through their device’s own map app. Other changes have been made to improve reliability, download times and provide a better user experience and increase user interaction with the application. We have also produced the companion app Out & About for CCC members.

Out & About

This app is exclusively for Caravan and Camping Club members.

This app provides information on low-cost camping destinations across the UK, exclusively for members. The events are classified as either Club Meets or Temporary Holiday Sites; the app also highlights Featured Events, as featured in the Camping & Caravanning magazine.

Out & About is a brand new product and is a companion app to SiteSeeker. We designed it from scratch and created the UX and UI for the product. We also incorporated the data downloader we developed for SiteSeeker to improve reliability and download times.

Mitsubishi Connected Car Design Sprint

We were approached by Mitsubishi Motors to discuss hedgehog lab collaborating with them on a connected car design brief using the Android Auto operating system to produce a Vision & concepts for their European car launches in 2017 and further.

Our design team were given an open brief and tasked with holding a design sprint to look at direction and areas we could focus our vision for connected cars on – looking at solutions for the short term in 2017, and also mid term for 2020.

Connected Device Washing Machine App

After discovery sessions and a workshop to determine the functions of the app we mapped out the app and produced wireframes (see example below) for all sequences and scenarios a user would be faced with. We were provided with a prototype machine to work with and test on.

Users can select from pre-programmed washes or create their own custom washes. The app also saves the last five washes or allows the users to select a favourite wash. The app gives full control over all the wash functions, a wash can be stopped, started or paused from a users phone or tablet and whilst in progress a timer shows how long is left and what stage the wash is at.

ForeignExchange.com

Gain Capital had an MVP that was built by an in-house team that was facing critical technical challenges delaying launch. hedgehog lab were brought in for our interactive web experience in HTML5 & AngularJS to support rapid acceleration of the project to a Beta launch. We used our technical expertise and skilled team to provide rapid R&D capabilities. The Beta was delivered ahead of schedule and allowed Gain Capital to launch the platform behind foreignexchange.com on time.

ForeignExchange.com

Gain Capital had an MVP that was built by an in-house team that was facing critical technical challenges delaying launch. hedgehog lab were brought in for our interactive web experience in HTML5 & AngularJS to support rapid acceleration of the project to a Beta launch. We used our technical expertise and skilled team to provide rapid R&D capabilities. The Beta was delivered ahead of schedule and allowed Gain Capital to launch the platform behind foreignexchange.com on time.

To get started, would-be-daters simply submit a video of themselves answering four straightforward questions, at which point the app splices the material together to create a ‘ShowReal’ for them

They can then search for other people’s ShowReals, matching specific preferences, and can view those people’s profiles through Facebook and Instagram integration.

Should they like what they see, they can choose to ‘Keep’, shifting the selected ShowReal user into a ‘Real Messages’ list. Otherwise, they can either ‘Cut’ or – should some potential exist – offer a second chance through requesting the user re-do his or her ShowReal.

The app also offers a secondary list, showing users those who have ‘liked’ them or whose preferences they match.

UI-wise, it includes a unique circle video recorder, which aids quality by ensuring users hold their phones at an appropriate distance from their faces. Filters can also be added to brighten up selfies taken in darker...

The Boat Paint Guide

The Boat Paint Guide, which runs on both Android and iOS platforms, includes:

  • A Quick Reference Guide for detailed product information
  • Health and safety information
  • A Store Locator to help users find their nearest International dealer
  • A Paint Estimator that calculates how much paint will be required for a particular project based on a boat’s dimensions
  • Videos from International Yacht Paint (Europe) and Interlux Yacht Paint (US/Canada)
  • A compatibility tool for comparing anti-fouling products, which sets out next steps for users looking to repaint their yachts​

Tenant Genie approached hedgehog lab as a startup, looking to create an online platform that cuts out online agents and allows landlords to manage their properties themselves.

A web app has now launched as its first product, it can be used to store and deal with paperwork in a handy ‘Binder’ feature, organise repairs with contractors and interact with tenants; without paying the high costs associated with agents.

Working in partnership with Tenant Genie, hedgehog lab have thoroughly enjoyed making the platform a reality and are delighted with the end result.

Road Respect - Augmented Reality App

After being given access to empty stores in the Metrocentre, Gateshead, and The Bridges shopping centre, Sunderland, we used vinyl stickers to make it seem like they were car accessory shops, the ‘accessories’ featuring the campaign hashtag #idiotisachoice. These new ‘shop fronts’, then, acted as a trigger for an app that showed a Vauxhall Corsa crashing through the window – accompanied by the sound of screeching brakes, smashing glass and engine revving – the instant tablets were pointed at them. Campaign teams could thus use this to attract passersby, who would go on to take part in simulations within the stores themselves.

This was a flagship project on the grounds of scale alone, given the huge target images, meticulous planning necessary to ensure realistic detail and the fact that, as far as we knew, no AR firm had yet done anything as ambitious in a retail environment. The setting did pose challenges, but nothing we couldn’t overcome. We worried, for instance, that...

Great Exhibition of the North: 360 VR Promo

With just three weeks to provide a solution, Shaun settled on 360 VR supported by 3D modelling, then spent a fortnight filming landmarks, flying a drone along the Tyne and collecting footage of performances from the likes of Fatboy Slim. The following week he dedicated to editing this together to offer a flavour of the region as well as logistical data.

The pitch itself was conducted using Samsung GearVR headsets, which he gave to the judges along with instructions on how to activate them to sync with the external audio. The approach worked perfectly. Within seconds, the judges were immersed – and, of course, NGI soon learned it had won.

After gaining the backing of the councils, we went on to map out large and varied stretches of the region, using photographs, Google Earth and more, before blending this into a realistic and recognisable driving experience. Key to the final product’s success was our unashamed rule breaking; typically, high frame rates are seen as a must for smooth VR, but we deliberately dropped them in parts to mimic intoxication, leaving the user nauseous as functions such as steering were rendered hard to control.

Once ready, Oculus headsets featuring the simulation were taken to events throughout the North East in a mini-bus branded with the campaign logo. The experience proved popular and, as was the hope, deterred many from even considering driving while under the influence.

UK Regional Police Force Media Uploader

hedgehog lab worked with a digital asset management company to provide an Android media uploader to be used by officers of the UK’s police forces.

Hult Digital Prospectus

hedgehog lab is Hult International Business School’s preferred post-PC partner. We have been working on multiple projects ranging from a long-running innovation project to re-defining the prospectus for the digital age. Re-defining the prospectus for a digital age to transforming how students interact with each other on a daily basis.

Hult Journeys

hedgehog lab is Hult International Business School’s preferred post-PC partner. Hult Journeys was one of the data-driven apps that we developed as part of our partnership with Hult. The app has 385 interviews with students from all over the world describing how studying with Hult has progessed their careers studying for One-Year MBAs up to Bachelor of Business Administration.

Financial Times

hedgehog lab worked with the Financial Times to provide an HTML5 based solution for the Top 1000 Banks project. FT was looking for a partner to develop a web app which they could deploy on multiple mobile platforms at a time while ensuring that the project was ready to meet the publishing deadline for the magazine.

Booths

Premium supermarket retail chain Booths approached hedgehog lab to enter a partnership to develop a mobile solution for their retail loyalty scheme. Out of this partnership came an engaging and immersive mobile app which provided Booths consumers to interact with their beloved brand at a personal level.

Jamie Oliver's 15 Minute Meals

We worked with premier UK Television Network Channel 4 and celebrity chef Jamie Oliver to build a second screen application for his TV series, "Jamie's 15 Minute Meals"

Reviews

Sort by

App Development for Movie Search Tool

"hedgehog lab has done an amazing job. I have already received interest for the app."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

Based off of their impressive website, the client hired hedgehog lab to handle the design and development phases of their app.

The Reviewer
 
Briston, United Kingdom
Founder, Find A Film Fast
 
Verified
Feedback summary: 

hedgehog lab contributed excellent ideas and high-quality work to the project. The client enjoys their partnership with the agency, which they describe as “easy-going.” hedgehog lab is praised for being informative and responsive.

BACKGROUND

Please describe your organization.

We've developed a film discovery app which makes movie recommendations based on information from social media accounts.

What is your position?

I am the founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog lab?

We needed help developing our new app.

SOLUTION

Please describe the scope of their involvement in greater detail.

hedgehog lab provided the entire design and development work for our app.

How did you come to work with hedgehog lab?

I first approached them at the middle of last year. I sent an email with my idea, and we met in Newcastle. Over the course of a couple of days, we discussed the idea and established how we could work together. From there, it was up to hedgehog lab to do the design work. I did some research for other available companies, but I had a good feeling about hedgehog lab from browsing their website and talking to their team.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was around $56,000 [40,000 GBP], not including tax.

What is the status of this engagement?

We started working together in November of 2015. The work for the app is almost complete. We're currently working on a few more tweaks, after which we will enter the testing phase.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

hedgehog lab has done an amazing job. I have already received interest for the app. They came up with some very interesting ideas and did a good job throughout our collaboration. We have a nice, easy-going relationship, without any corporate rigidity.

What distinguishes hedgehog lab from other providers?

I came to establish personal relationships with their team, from their designer to their developer and project manager.

Is there anything hedgehog lab could have improved or done differently?

I don't think so. They've been very informative throughout and have always kept us up-to-date. hedgehog lab was always quick to respond whenever we had a question or concern.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    I don't have a good benchmark for their value, though.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Marketing Firm

"I'm very impressed with hedgehog lab's ability to stick to schedules."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2015 - Ongoing
Project summary: 

hedgehog lab developed a complex mobile app designed to help the client's patients track metrics and take a more proactive role in their health. They have been developing the iOS and Android versions concurrently.

The Reviewer
 
11-50 Employees
 
New York City Metro Area
Co-Founder, Performance-Based Marketing Firm
 
Verified
Feedback summary: 

The project is now in the mid-development phase and the client has been extremely pleased with the engagement. hedgehog lab has met all of the client's specific design and UX requirements and has delivered everything on time.

BACKGROUND

Please describe your organization.

We are an umbrella company of a number of businesses. One of them is focused on diabetes, working with other institutions in order to provide advertising/healthcare services.

What is your position?

I am a cofounder of the company. One of the businesses of which I am in charge focuses on running a number of web properties and giving away free samples pertinent to the diabetes demographic like monitoring equipment.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog lab?

We handle between 30,000 and 50,000 people with diabetes per day within our various properties. We are looking to create an application through which we can talk to these people effectively, helping them track the metrics related to their condition, providing food options, and other information. Our preoccupation with developing the app is, in part, business-related, but also comes from personal interest with what's currently available on the market. A large segment of the diabetes market in the United States is not being addressed properly, in particular lower-income families who lack the resources for the newest iPhone in order to run a Silicon Valley application that may be quite data-heavy. We want to make things more fun, easy, and simple.

We wanted to find a way of getting people with diabetes to use our application in order to help manage their health. Some of the main problems facing people with diabetes, especially type 2, are their eating and exercise habits as well as other controllable factors. Neglect in these areas can lead to the development of type 2 diabetes and the worsening of the disease in time. Our challenge, from a business perspective, was getting them to do something to help themselves when they hadn't done so previously. We were looking to apply gamification principles that have worked well across other health and fitness apps. Although our audience isn't typically preoccupied with health and fitness, there are many things that concern them, such as having a good source of recipes that they can rely for their meal plan, which creates a fun experience with the process.

The business challenge was in getting consistent, habit-forming use out of someone, and the ultimate goal being improving their health. From a business perspective, it is in the interest of insurance companies that these people take an active role in their own healthcare.

SOLUTION

Please describe the scope of their involvement in detail.

The main overriding goal was ease of use. The application has to be self-explanatory, which means that, given the complexity of what we're trying to achieve, it needed to conform to what people were used to. We couldn't do any wacky UX [user experience] experiments, but needed to provide a fun and engaging experience. This was an overall directive given to hedgehog lab.

Another unusual requirement was that, given the way in which we plan to market the app, we needed to have Android and iOS versions developed concurrently. Android is scheduled to finish development one month after the iOS version, which is atypical in the mobile space. We will include the apps in our current marketing flow, which is not aimed at specific operating systems. If it was only an iOS app, we couldn't simply mention an app in general for people to download, when roughly 50 percent of our users have Android devices.

We spec'd out the application fairly well before approaching hedgehog lab in terms of the functionality we needed, but there was an entire process that involved taking our specs and turning them into a minimum viable product.

We have in-house developers ourselves, so we're pretty tech-savvy, but we lack expertise in native app development. We took an approach of how we wanted the app to look on a mobile device, without fully understanding mobile paradigms needed for a good user experience.

I flew out to participate in a workshop with hedgehog lab for about a week. We hashed out what the app was going to look like, based on my company's preliminary designs. We ended up with a much cleaner user experience as a result.

How did you come to work with hedgehog lab?

I engaged with many firms, probably upward of 30. I wanted to make sure that I'd be confident in my selection. We're based in New York City and have an office in San Diego, so we looked in both of those locations. We also looked in California, New York, and other places in the United States and the United Kingdom. We didn't consider any India- or Philippines-based companies due to work communication barriers.

It came down to a number of things I was looking for, ones that hedgehog lab met in their entirety. One of those was their accuracy in making time and cost estimations. I was looking for firms with a lack of hubris. Many companies pitched extraordinarily heavy on how they're better than everyone else, which cannot be possible all of the time.

We were also looking for a company that would offer a warranty period for their work. I assumed that this would be true for most companies when entering this process, but it didn't turn out to be the case. Some companies charge clients even for fixing broken outputs if they are post-launch date.

Lastly, we wanted to ensure that they'd be willing to work with us. We feared a company that would just take our project, build it in isolation for six months, and present it. I didn't want to put money in a black box and hope for a good result. We had chats with their project managers in order to see what their processes were. hedgehog lab was willing to accept this, sharing any code that we requested.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was $250,000, not including marketing efforts.

What is the status of this engagement?

We started working with hedgehog lab in December 2015. The project has passed its design phase and is now in mid-development.

The scope of our app is very large. It's not a true minimum viable product, but rather the version 1.0 of an app. Development time is expected to be five or six months. We expect to launch the iOS version at the beginning of August 2016. The Android version is scheduled for the following month.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Their design has been spot-on to our requirements. We didn't want a product that pushed the boundaries of UX design, but still wanted to have it be clean and modern, in keeping with the iOS 7 design. Their lead developer is very good with communication. He has come up with very reasonable data models for us.

How did hedgehog lab perform from a project management standpoint?

I'm very impressed with hedgehog lab's ability to stick to schedules. This all comes down to our project manager, who has given us a lot of confidence throughout. Everything has been delivered on time, except for a couple of minor delays, which hedgehog lab communicated in due time. We expanded the scope of the MVP during the discovery period, so the overall timeline was increased accordingly.

What distinguishes hedgehog lab from other providers?

Their CEO [Sarat Pediredla] assured us that, if they ever delivered a broken product, he'd personally jump in and start coding. I'm an active executive myself, so this appealed to me. Most other places we talked to felt very rigid and structured, giving us tight rules for what would happen if we stepped out of their contract lines. hedgehog lab has a bit more organic approach, which I thought to be good.

Is there anything hedgehog lab could have improved or done differently?

Their project manager is very good in terms of communication, but the people under him are less so. We have a good designer working for us, but I don't think he knows how to write. Whenever I received written communication from him, it looked like nonsense. This can be difficult to manage given that half of our communication is done through Basecamp. The following week will be interesting for us, given that the project manager will be on vacation. It remains to be seen how the rest of the team picks up his work.

There was a change in timeline for the completion of the iOS app that, although unfortunate, I thought was fair because of the complexity of what they were working on. It was frustrating to get our timeline pushed back a couple of months. This adds complexities in mobile development because, if our launch is going to coincide with that of iOS 10, we'll have to worry about iOS 10 compatibility, too. I may have other complaints once they've completed the project but, for now, I'm pretty happy.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Development for Fitness Startup

"The outputs of hedgehog's work have been fantastic. What I’ve noticed at the moment is that the style guidance, the wire frames that are being produced, and the initial designs that were created have been excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client is a startup fitness app designed to allow community members to connect, socialize and follow one another. The client was looking for end-to-end development for an iOS mobile application. hedgehog lab was hired to develop this mobile app. The project began in mid 2015 and is ongoing, with a projected launch date in January 2016.

The Reviewer
 
Startup
Founder of Fitness Startup
 
Verified
Feedback summary: 

The client is extremely satisfied with the work provided by hedgehog lab. The client spoke highly of hedgehog's strategic vision, as well as their ability to deliver high quality development work. hedgehog's responsiveness was also cited as a key strength. The client would strongly recommend hedgehog lab to others.

BACKGROUND

Please describe your organization.

We’re a startup. We are creating an iOS application for iPhone. The app is targeted at the fitness community.

What is your position?

I’m the only director of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog?

We are trying to build a niche social network around the fitness community allowing multiple fitness disciplines including runners, weightlifters, cross fit, etc. It’s a platform on which users can connect, socialize and follow each other.

SOLUTION

Please describe the scope of their involvement in greater detail.

November is month four of development, from start to finish. I’m not the developer. hedgehog has gone from me giving them a few pieces of paper, to going and meeting with them, and then doing a project kickoff meeting which was very useful for getting some ideas on the whiteboard for the iOS application. So now we’re into the fourth month of development, looking at a soft launch in December and a full launch sometime mid-January.

How did you come to work with hedgehog?

I just stumbled across them to be honest with you. I live in Newcastle and obviously their development team is based in Newcastle. I started from scratch and did my research. Ideally, I really wanted to work with somebody around the area. I started talking to a company in London and they recommended hedgehog. Their developers are based in Newcastle, just 5 minutes down the road from me. I didn’t choose them purely because of that, but it is a plus point.

What is the status of this engagement?

The project is almost completed. As I said, we are planning for a full launch in January.

RESULTS & FEEDBACK

Could you share any results from this engagement?

Overall, I’m very happy with their performance. The guys are always easy to get a hold of. They’re very quick to get back to you if you send them an email, and I’m not their only client. I work in a similar environment with multiple clients and it is tough to get back to everyone straightaway, but I rarely wait very long for anyone to get back to me which is positive. The outputs of hedgehog's work have been fantastic. What I’ve noticed at the moment is that the style guidance, the wire frames that are being produced, and the initial designs that were created have been excellent.

When they did the initial design of the application, especially giving it some color and some of the branding, I went there thinking it might need a few major tweaks but actually, very little needed changing. So I was very impressed on that side of things. Once they get into their realm of what they’re all about, which is developing and branding, they’re excellent. All the outputs of work I’ve seen have been absolutely fantastic.

What distinguishes hedgehog from other providers?

They were very helpful on a strategic level. I went in the initial meeting thinking that we needed to launch it on Android and iOS. They helpfully made a very valid point. They gave me some statistics on user experience on iOS compared to Android, how many apps were being used, how long an average user is spending on an app, and iOS seems to be a major frontrunner. Their guidance was helpful because they were quite right and we ended up deciding to first launch in iOS and then we can launch on the other later.

Is there anything hedgehog could have improved or done differently?

The only very small weakness is on some of the initial sign up documentation, and I know it’s very hard to do that for an app. You want it to be as agile as possible and they’re a big advocate of agile development. It’s sort of trying to get the application noted down and show exactly what the application will do. That needed a few iterations before I was happy with it, but I think that’s natural. I wouldn’t see that as a massive negative. That wouldn’t put me off working with them at all. It’s just the approach you have to go through.

5.0
Overall Score It was worth noting about the iterations of the initial project documentation but once we got over that slight hurdle, everything’s been absolutely great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was spot on.
  • 5.0 Cost
    Value / within estimates
    They’ve been absolutely precise. It’s a fixed cost. I’m not a developer per se, but I’ve got a technical advisor who is a developer and he’s very impressed.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I think they’re excellent.  

iOS Development for Energy Corporation

"We really enjoyed working with the hedgehog lab team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Based on a trusted recommendation, the client hired hedgehog lab to develop corporate apps for the iPhone and the iPad with the goal of promoting internal innovation.

The Reviewer
 
Europe
Web Editor, Energy Corporation
 
Verified
Feedback summary: 

The apps hedgehog lab helped develop were extremely successful, getting great feedback and thousands of downloads. The client praised the agency for their efficiency, friendliness, and ability to deliver high-quality work.

BACKGROUND

Please give a brief description of your company.

We are an oil and energy company that operates internationally.

What is your role at the company?

I am the web editor of the company.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached hedgehog lab?

We needed to develop corporate applications for the iPhone and the iPad. This project was intended on promoting innovation throughout the company and attracting new target audiences.

SOLUTION

Can you talk about the scope of the project?

It consisted of one-off app development for the project.

What was your process for selecting hedgehog lab?

hedgehog lab was recommended to us by an agency we currently work with.

When was the project completed?

The work was completed in 2012.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

hedgehog lab performed excellently in every way. We got terrific feedback on the applications they developed, and there have been several thousand downloads.

Is there anything unique or special about hedgehog lab that really makes them stand out? 

We really enjoyed working with the hedgehog lab team. Their company is efficient, helpful, friendly, and delivered perfectly on time to a very high standard.

Looking back on the project, is there any area that they could improve or you would do differently?

None.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS Development for Marketing and Analytical Firm

"hedgehog lab has performed well so far. I felt like they took more of an interest in the idea and were excited about its possibilities."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

hedgehog lab partnered with the client to create a mature business model, provide high-level technology road map, and build a responsive iOS app.

The Reviewer
 
1-10 Employees
 
United Kingdom
Founder, Marketing and Analytical Firm
 
Verified
Feedback summary: 

hedgehog lab has performed well as a partner to the client, delivering high-quality work as well as enthusiasm. The agency has suggested new ideas and alternatives throughout the project and is praised for their creativity.

BACKGROUND

Please give a brief description of your company.

Our company is a multiplatform startup focused on providing analytics and marketing capabilities to the SMB [small to medium-sized business] hospitality trade as well as revolutionary new data set to consumers via a new type of lifestyle/bar app.

What is your role at the company?

I am the founder at the company.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached hedgehog lab?

The main issue we were trying to address was how we could make a crucial element of our data set work with limited initial user uptake. We wanted to build and iOS app and responsive online platform that integrates with each other as well as deployed smart sensor hardware and then to launch said capability efficiently and effectively.

SOLUTION

Can you talk about the scope of the project?

The project thus far has been two sessions of strategy and proposal definition where hedgehog lab have helped us to create a more mature business model and advised on potential pitfalls to avoid or features to implement. The second session was more focused on providing a high-level technology roadmap and customer journey, again in pursuit of maturing the overall business model. The project moving forward will involve further "discovery" to ensure the platforms are offering the maximum amount of value to our target audiences, the branding is on point and the overall messaging is clear. Following this definition, the build will commence which will compromise of the iOS app design and development, the B2B [business-to-business] platform design and development, the management platform and all the integration elements in between. There will also be a requirement to liaise with our device manufacturers to ensure that all elements of the business model will function effectively together.

What was your process for selecting hedgehog lab?

I looked at the top-rated developers in the U.K. and U.S. I spoke to a number of companies and hedgehog lab was referred to me by an agency. Upon contacting hedgehog lab they were very proactive in getting to understand the business and its requirements and making us feel like a valued customer. Once we finished our two consultation sessions I requested references from hedgehog lab, which they supplied without hesitation. I spoke with one of the referees who spoke highly of the business. In truth, I had largely made my mind up prior to that anyway as having seen hedgehog lab's operations in Newcastle and heard about their upcoming expansion I could see this was a team that knew what they were doing. Furthermore whilst they are more expensive than some smaller app houses of say five people as this is the first venture of its type I have embarked on, I felt that the varied and extensive nature of the employee resource available to them (designers, developers, project managers, strategy guys, and directors) would make for less mistakes in the long run.

Can you give a sense of the size of the initiative? 

Full project quoted at £150,000 [approximately $243,000].

When was the project completed?

Initial consultations were quick to arrange and took around one to two months, and could have been quicker if required, no doubt. Full project has not begun development but has been quoted at eight months development time from commencement

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

Concept Definition

  • Discussed which features were good and which were not.
  • Discussed how best to attract target audience and ensure reduced bounce rate upon download.
  • Discussed how the tech can work and what we would require to realize our data ambitions.

Feature List

  • Agreed feature list for both the iOS and online platform.
  • V2,3,4 potential features outlined.

Full Project Quote

  • Full project costing.
  • Full project time lines (each bit broken down into development hours).

Investor Material Upon Request

  • Staff biographies.
  • Hosting packages available.

Ad Hoc Support

  • hedgehog lab have helped guide the wider business objectives by providing industry information and Investment advice.
  • hedgehog lab also reviewed our prototype, built in house, to ensure it was on point prior to seeking investment.

Is there anything unique or special about hedgehog lab that really makes them stand out? 

hedgehog lab has performed well so far. I felt like they took more of an interest in the idea and were excited about its possibilities. They regularly came up with new ideas and alternative options and had a genuine desire to see the business succeed. There were regular follow-ups during strategy consultations and beyond had left me feeling confident, upon commencing the main build, that I have a team that is on the ball, focused yet also creative and fun to work with.

Looking back on the project, is there any area that they could improve or you would do differently?

Not so far.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Design for Health Care Consulting Firm

"Their performance was great. We really enjoyed their team, and we got the feeling that hedgehog lab is a well-rounded group of people."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client hired hedgehog lab to collaborate with them on their new app, particularly with the UX, design, and visual build aspects.

The Reviewer
 
United Kingdom
Director, Healthcare Consulting Firm
 
Verified
Feedback summary: 

Although there were no metrics to measure their contributions, the client reports that hedgehog lab was an effective partner. The client praised the agency for their great performance and friendly staff.

BACKGROUND

Please give a brief description of your company.

We are a health care consulting firm, and we focus on elements of health care informatics.

What is your role at the company?

I am a director at our company. 

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached hedgehog lab?

We were looking to create a new app for health care professionals, primarily nurses and doctors, and we needed a good user interface.

SOLUTION

Can you talk about the scope of the project?

The scope of the work consisted of the UX [user experience], design, and visual build of the mobile application.

What was your process for selecting hedgehog lab?

We spoke to a number of similar companies who would be capable of completing our task and, in the end, we liked hedgehog lab's approach the best.

When was the project completed?

The project was completed in October 2014 after a few weeks of work.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

There are no metrics to share at the moment, but we can say that their performance was great. We really enjoyed their team, and we got the feeling that hedgehog lab is a well-rounded group of people. The outcome was what we needed. Also, they also are an extremely friendly bunch which made the project that much more gratifying.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for Annual Technology Conference

"hedgehog lab delivered a great application that resulted in many downloads. Most of the interactive functionality within the application worked very well."

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

The client hired hedgehog lab to develop and deliver digital scheduling and information portal apps for a three-day conference.

The Reviewer
 
11-50 employees
 
Gateshead, United Kingdom
Executive Producer at The Thinking Digital Conference
 
Verified
Feedback summary: 

hedgehog lab’s contributions resulted in a successful app that received great feedback from its users. The client noted that they would have liked to have had the app finished sooner, but praised the agency for their great work.

BACKGROUND

Please describe your organization.

I work for Thinking Digital Limited. We produce high-quality, big ideas-style conferences around the U.K. and beyond. It is a three-day event drawing together exceptional talent from the worlds of technology, media, science, industry, and the arts. We attract speakers from around the world to come to Gateshead, U.K., to share their wisdom and experiences to encourage us all to pursue our passions and dreams. Importantly, our thinkers leave each year with a greater sense of connection to their passions and insight into the world around us.

What is your position?

I am the executive producer

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with hedgehog lab?

We wanted a mobile app that would act as a digital schedule and information portal for our event and include some great interactive elements, such as being able to ask speaker questions, rate sessions, and vote on events during the conference.

SOLUTION

Please describe the scope of their involvement in detail.

They developed and delivered the applications in both iOS & Android platforms. Functionality of the application included interactive features that could be used throughout the event. The application was launched a week before the conference and was used by attendees.

We used their application as the official app for the Thinking Digital conference, which offered a real-time updated full schedule across the three-day event. Users could access info for Thinking Digital master classes and a real-time speakers schedule to keep up to date with talks and event locations. Additionally, they could connect with speakers and delegates using Twitter.

How did you come to work with hedgehog lab?

hedgehog lab had been a cash sponsor of our conference for many years. When we wanted someone to update our app, they were the logical choice.

Could you provide a sense of the size of this initiative?

hedgehog lab produced this app for us as an in-kind sponsorship to the approximate value of £3,000 [approximately $4,700].

What is the status of this engagement?

We completed work on this project in May 2015. The conference began May 19, so the application was delivered and launched prior to that.

RESULTS & FEEDBACK

How did hedgehog lab perform from a project management standpoint?

hedgehog lab delivered a great application that resulted in many downloads. There were an estimated nearly 4,000 iOS downloads. Most of the interactive functionality within the application worked very well. The intimate setting and informality of the conference is often one of the most commented on pieces of feedback we receive, which really helps to open up the networking of ideas and business opportunities.

In hindsight, are there areas in which they could improve, or things you might do differently?

Just changes to the functionality, which we have already discussed. It would be good to get the app live earlier in future, a month ahead of the event would be good rather than the week before.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Social Media Video Tool

"hedgehog lab's design skills came through, and they've built something that I think has a very nice feel to it. The app is very slick and works very well. "

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2014 - Ongoing
Project summary: 

The client approached hedgehog lab for assistance with building a prototype and wireframe for their minimum viable product and also used them for web design services.

The Reviewer
 
1-10 Employees
 
United Kingdom
Co-Founder, Social Media Video Tool
 
Verified
Feedback summary: 

The client’s partnership with hedgehog lab resulted in an app that has satisfied them thus far. The agency is enthusiastic about the project and easy to work with. The client praises hedgehog lab for their design and UX capabilities.

BACKGROUND

Please describe your company.

We're a start-up company – it's just the two of us, my friend from university and myself – and we've been going at it for about a year now. We're trying to build a video and photo competition social media platform.

What is your role in the company?

I'm a co-founder.

OPPORTUNITY / CHALLENGE

What was your goal in working with hedgehog lab?

We had developed a prototype prior to contacting hedgehog. We were at a place where we wanted to make what we had a lot better, and bring it to proper commercial standard, something that was ready to go to market. So, we approached hedgehog with a prototype and a wireframe and asked them if they could deliver what we were trying to build as sort of a minimum viable product, something that could go out on the App Store.

SOLUTION

Please describe the scope of their work.

We needed them to develop an MVP. In the process, they offered to build a website for us as part of the package.

What was your process in selecting hedgehog lab?

We used the Web to look at quite a number of companies. The key things that we wanted to have in the app were a very nice design and a good feel to the UX [user experience]. So, we were looking at various portfolios, trying to find good examples, and hedgehog really stood out. We were quite impressed with the range of services that they delivered. Obviously, they had an internal design team and the ability to create the assets that we were going to need. There were a number of things they offered that we were impressed with, in addition to just the coding.

Nevertheless, we did talk to a couple of other companies. Where hedgehog stood out was that they were very down to Earth. We had a lot of confidence that they could deliver what we needed within our budget. Unlike some of the other companies, they were quite willing to commit to a number of different features within the scope of the project, which gave us a lot of confidence to go with them. Based on these criteria, we decided to go with hedgehog.

Can you give a sense of the size of the initiative?

So far, the initial phase has cost about £60,000. [about $94,000] Before launch, we're probably going to spend another £5,000 to £10,000 [$7,800 to $15,600]. The total should be about £70,000 [$110,000].

When did you start working with them?

The kickoff was in October 2014, and we are still working with them.

RESULTS & FEEDBACK

Do you have any stats, metrics, or other feedback on the project?

Overall, we're very impressed with the work that they've done for us. hedgehog lab's design skills came through, and they've built something that I think has a very nice feel to it. Their team is quite young and dynamic, and they seem to have a very good grasp of the different apps that are coming out and are able to pull out the best features of those. We feel we have some of that leading edge design and UX components within our app, which is exactly what we were looking for.

We're a little bit over schedule in terms of where we initially wanted to be. Obviously, this is a very large and complex project, so that's not wholly surprising. They've been very good at gearing up their team to bring us back to the timelines we were initially targeting. We've been very impressed with their desire to satisfy us. Now, we're just sort of finishing off the bug-fixing stage, where they've been very good in helping us fix things that aren't quite right or that we needed to tweak or refine.

As a team, they're very friendly. Their project manager has been very good at more generally and broadly helping us with the key strategy of how we should be approaching the market, getting us contacts and so forth. He's well connected in the industry, and I think that brought a lot to the table. We're not just getting the development side, we're really getting a full package.

Is there anything unique or special about hedgehog lab that really makes them stand out?

I don't have much experience working with other companies, but I would say that I have been most impressed with their design work and their enthusiasm to make the app really interesting and different. I don't know specifically about their capabilities in coding but, certainly, the app is very slick and works very well. I've been incredibly impressed with their design and UX capabilities.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

Not really. I said that they were a little bit behind schedule, but I don't think I can put the blame on them – that is just the nature of these projects. As I've said, they've been very accommodating in trying to get us back on schedule. There's not a huge amount that they could improve on.

Maybe their communication could be a bit better, but I think that's probably because they are in a rapid growth phase at the moment. Apparently, they've spent a lot of time in workshops, so there were maybe a couple of occasions where we didn't hear back from them right away, but that's to be expected.

What advice would you give a future client of theirs?

The advice I would give is just to make sure that you are clear with them on how you're going to receive progress updates and how you're going to track bugs. They've been good at those things, but I think they can always do more to make sure that you're very organized and that projects are run very efficiently. That's what we have been learning throughout the process, just how to manage those things with them. They've been learning a little bit as well. We've given them some feedback, and they've improved significantly in those areas.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    As I said, they missed a few of our deadlines, but they were willing to gear up and push back on that. It wasn't a significant problem for us.
  • 5.0 Cost
    Value / within estimates
    Again, it's hard to compare to others, but we think they have given us a good deal.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would be very likely to do so.

Application Development for Technology Startup

"It's been a great working relationship so far."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Based on a trusted recommendation, the client hired hedgehog lab to assist them in the building of an “investor pitch deck” which would include all of their best attributes.

The Reviewer
 
2-10 Employees
 
Oxford, United Kingdom
CEO, Elixa Software Products
 
Verified
Feedback summary: 

feature[23] contributions to the project have been greatly appreciated by the client, who describes the agency as responsive and talented. feature[23] has delivered quality work in a small amount of time and continues to impress the client.

BACKGROUND

Please describe your company.

I've essentially started a technology company, building a mobile platform for both iPhone and Android. We're not really based anywhere. My father is one of the directors of the company, and he's based all over the place.

What is your role in your company?

I'm the founder.

OPPORTUNITY / CHALLENGE

What was your goal in working with hedgehog lab?

What we were doing when we met up with hedgehog lab was figuring out the best road to market in the sense of how we would fund various stages or phases of a build, of the software product. Because we don't have an in-house team as yet and because we specifically wanted to go to a software house to do the build, we realized we'd have to do it in a couple of phases of funding, which meant building something like an investor deck to get the funding to build the actual product.

Please describe the scope of their work.

Hedgehog lab has been building what we call an investor pitch deck for us, which is essentially a large number of specs, visuals, videos, market research, strategy, market road map, product wireframes, and so forth. We will be raising money from now until September [2015] or so, then we will begin building the main platform.

SOLUTION

What was your process in selecting hedgehog lab?

I was in a meeting with a software house in London. They're a pretty big firm, with offices in New York as well. I realized that because they were one of the more expensive options they were not suited to what we were doing at that point. They might have been perfect later down the line. They recommended us to hedgehog lab, and they told one of their principals about me. He and I met up that very afternoon, which was  great. One of the reasons I went with them was how quickly they jumped onto the wagon and came to meet me.

I liked everything they were saying, and they seemed like a nice, up-and-coming company. We spend a fair bit of time in Newcastle, where they're based, so that was all quite perfect. We flew off about a week later to Newcastle to meet all of them, hear a bit more about how they work, and what they figured could be a good route for us with what we were doing. They were very excited about us, so we didn't really think twice.

Can you give a sense of the cost of your work with them?

The budget with hedgehog lab was £14,000 [approximately $22,000] but, in terms of actual work, it was about a £20,000 [approximately $31,000] investment. But, we agreed on £14,000 before we started, and they worked within that budget.

When was project completed?

We started work on the pitch deck in March, and we were hoping to finish in mid-May, which we did. It was probably about a two-month project.

RESULTS & FEEDBACK

What were the results of the project?

It's been a great working relationship so far. I know that if I message one of them with a problem or anything, they'll come back to me straight away. They've been very responsive and they've worked hard to create well-made deliverables from what we talked about, like digital and video. Also, their analysis has been very well written up.

We were slightly delayed on finishing the pitch deck. We had an estimate of when it might be done, and we went a bit beyond that, but it was quite necessary. We kind of knew that would happen in the first place. It was never really a set final date. It was only what we thought might be the finishing time. I mainly worked with the client services manager in London. He's the one I always go through. But they also have a designer whose work is phenomenal. I've actually gone to him for another project. They are all good at what they do. We plan on doing the main build with them, so I plan on working with them for quite a long time.

Is there anything unique or special about hedgehog lab that really makes them stand out?

I've only had a limited relationship with them so far related to this very specific project. I haven't really seen any of their programming that isn't within my business. I think what excited me was mainly that they had done some big projects for big people, but were only a very young company and clearly had a stellar reputation. The fact that we were referred to them by one of their competitors was very impressive.

I think they've got really an interesting work dynamic. The office in Newcastle is a great place. Honestly, I've only talked to them about three or four times, but everything so far has been really good. They are just unique in the way that they excelled in just a small period of time and expanded their business so quickly.

What advice would you give a future client of theirs?

Honestly, there's not a huge amount of advice I could give. They're very forthcoming and charismatic. It was pretty much a no-brainer to work with them, just based on how much they gave back to me and how excited they were about the project. Their creative process was so enjoyable that I really wouldn't need to tell anyone what to do. I think it was very smooth. I wouldn't have anything to say to anyone apart from just enjoy working with them.

5.0
Overall Score It's been great.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Application Development for Messaging System Tool

"They [hedgehog lab] cover all the bases. They've got a great team that has a lot of resources in different areas."

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Feb. 2015 - Ongoing
Project summary: 

Based on a trusted recommendation, the client hired hedgehog lab to develop their web and mobile app on a limited budget.

The Reviewer
 
2-10 Employees
 
United Kingdom
Founder, Messaging System Tool
 
Verified
Feedback summary: 

The client has been satisfied with their partnership with hedgehog lab, which has resulted in work that receives great feedback. The agency is recognized for their responsiveness, communication, and quick turnaround time.

BACKGROUND

Please describe your company.

We're a messaging startup. Our app is going to be mainly mobile, but it'll work on desktop as well. We're based in Glasgow, Scotland.

What are your role and responsibilities?

I'm the founder.

OPPORTUNITY / CHALLENGE

What was your goal in working with hedgehog lab?

I've not had a lot of experience with software or with building an app. Hedgehog lab was recommended to me, and I got in contact with them.

Please describe the scope of their work.

Hedgehog lab has been doing mainly the development work.

SOLUTION

What was your process for selecting hedgehog lab with which to work?

I was using my own money at the start, so I had to go for a company that was willing to work on a tight budget. hedgehog lab was quite willing to deal with the limited budget, so we were able to get things started. It was mainly the recommendation that introduced me to hedgehog lab, and then I did my own research on them. They seemed to be a very good fit.

When did you begin working together, and is the relationship ongoing?

We started in February of this year [2015], and I'm still working with them.

Can you provide a ballpark figure for the size of the work that they've done for you?

For what they're doing now, we've spent about £30,000 [approximately $47,000] working with hedgehog lab.

RESULTS & FEEDBACK

Do you have any stats, metrics, or general feedback to show the success of the project?

The feedback has been great. At the moment, we're mostly doing one update a week. If there were any questions or if they had any other material, they'd get it to me as quickly, so I can look at it, think about it, and get back to them. I'm pleased with the communication.

Is there anything unique about hedgehog lab that really makes them stand out compared to other companies?

It's not just one thing. It's the whole package they provide. They cover all the bases. They've got a great team that has a lot of resources in different areas. That's what attracted me to using them.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

No. The relationship has been just fine so far. To be honest, there's nothing that needs improvement.

What advice would you give a future client of theirs?

Give them as much information as you can so they can do a good job. Be as open and as transparent in the initial meeting as you can, so they can understand your thoughts and put them on paper.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer