What was the scope of their involvement?
The previous vendor transitioned the app (iOS and Android) to Heady's team, which is now actively working on adding to, cleaning up, and maintaining the previously built code.
Within the app, brides can curate their favorite dresses and wedding products prior to coming into their appoint in one of our stores. One feature Heady built out is a quiz to help determine a particular bride's personal style and dresses she may be interested in. While e-commerce capabilities are built into the app, the main function is to encourage and prepare users to make in-store appointments through the app.
What is the team composition?
I work with a wonderful product manager, Andrea (Senior Product Manager, Heady). We throw a lot of work at her without a lot of context, but she's handles it perfectly. I couldn't manage the app without her help.
We also work with an iOS engineer, an Android engineer, a QA resource, a backend developer, and a development operations engineer.
How did you come to work with Heady?
The vendor that originally built the app recommended them to us.
How much have you invested with them?
We've invested about $600,000.
What is the status of this engagement?
The transition of the app from our previous vendor to Heady occurred between April to June 2017, and they continue to maintain it for us.
The improvements have increased internal efficiency. From a strategy perspective, the app is achieving desirable qualitative results. Heady is a collaborative partner with excellent remote and in-person communication skills.