Hattrick IT

BACKGROUND

Introduce your business and what you do there

Our organization is TraficoLabs. We have various software brands, including a web and mobile application that makes sports information accessible to soccer fans worldwide. The app has more than 1 million monthly users in web and mobile. This software was developed in collaboration with Hattrick IT.

I am the organization’s founder and director of operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HattrickIT?

We had a really good experience. We came to them to add new functionalities to the mobile apps in Android and IOS. We had 2 main objectives. Add new functionalities to the app and in secondly, to scale the app while solving some errors or barriers that were not allowing us to scale.

SOLUTION

What was the scope of their involvement?

HattrickIT worked on both platforms and it was a very positive experience. They worked really well and met all the deadlines. It was a great collaboration. They used ObjectiveC, Java, and used tools like Fabric to perform stability testing. They also used the rest of the technologies involved in Android and iOS developments.

What is the team dynamic?

Two full time employees were responsible for each platform. One for iOS and the other one for Android. There was also a third person who provided support to the processes. In total, three HattrickIT employees worked on the project.

How did you come to work with HattrickIT?

We found them through a directory of IT development agencies. Initially, we decided to go with them because of Juan, the person who assisted us since the beginning and who gave us a really good feeling. He showed us that he understood the objectives of the project and was aligned with our work methods. From there we proceeded to do a small sprint and this validated the idea that their work was going to offer good value to our company.

How much have you invested with HattrickIT?

The project was around $5,000 and $6,000, approximately.

What is the status of this engagement?

Approximately 5 months in 2016. We stay in touch, not as a job contract, but as a networking support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A tangible metric would be what we call ‘fatal errors’, which cause crashes and close the app as the users interact with it. We were seeing 10 types of first-priority fatal errors.  These fatal errors were not existent after we worked with Hattrick IT. This was a tangible metric I can mention.

How did HattrickIT perform from a project management standpoint?

The entire project’s flow was very efficient. They were very responsive and followed up to past communications in a very organized and strict way. We used Skype and e-mail. No other specialized tools.

What did you find most impressive about HattrickIT?

Their efficiency in every development was positive. Every execution was done with a very low error margin. All results were as expected. The good experience we had was based on all of HattrickIT’s developments in general throughout the collaboration.

Are there any areas HattrickIT could improve?

When we stopped working with them, they were in the process of growing. We would have liked to continue working with them. There are no complaints on our end about their team.