Software Design | Development | Support

We utilize technology to change the way people work, live and interact. 

HatchWorks is a digital technology services firm that designs and develops intuitive and innovative software products, systems, and integrations to make businesses work better for stakeholders, employees, and customers. We work full-stack in nearly any platform and take projects full lifecycle from ideation to launch and beyond.

At HatchWorks, we are more than a software development company. We help businesses discover opportunities and create software products tailored to their specific needs. 

Whether a completely custom option is the answer or a combination of off the shelf products with custom integrations, we partner with you to determine the path needed to improve your business

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
Atlanta, GA
headquarters
  • 1442 Dresden Drive #259
    Atlanta, GA 30319
    United States

Portfolio

Key clients: 

AT&T, Nokia, Charter Communications, Anthem Healthcare, True Blue. Stanley Black & Decker

Reviews

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Custom Software Dev for Boutique Healthcare Consulting Firm

“I was most impressed with their responsiveness and the overall quality of their work; these have been second to none.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2017 - Ongoing
Project summary: 

HatchWorks Technologies executed market research to guide prototype creation that has helped with the current development of the final site, which is coded in PHP and Node.js and hosted on AWS.

The Reviewer
 
11-50 Employees
 
Morganville, New Jersey
Partner, Boutique Consulting Firm
 
Verified
The Review
Feedback summary: 

HatchWorks ongoing work is consistently high quality. As the project unfolds, product testing ensures that issues are continually minimalized. Their responsive and receptive communication helps facilitate understanding between parties of different backgrounds. Deadlines have always been met.

BACKGROUND

Introduce your business and what you do there.

We are a boutique (about 50 employees) consulting firm that provides consulting services within the healthcare industry; we specialize in post-acute care consulting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HatchWorks Technologies?

We have wanted to start a new startup technology company that focuses on healthcare analytics. Our goal has been to take a somewhat dull topic and make it captivating while also simplifying complex algorithms and making them friendlier. We hired HatchWorks to build the platform for us.

SOLUTION

What was the scope of their involvement?

HatchWorks started completely from scratch. They conducted preliminary market research, created prototypes, and have been developing the software platform using PHP and Node.js while hosting on AWS. They have also helped analyze complex data and make it understandable for users.

What is the team composition?

I primarily work with a product owner who executes project management between our two teams; there are around eight or nine other employees that we’ve also interacted with.

How did you come to work with HatchWorks Technologies?

We received a positive referral from a business associate who had previous experience with them. We did preliminary research that also pointed positively towards HatchWorks.

How much have you invested with them?

We have invested between $250,000 and $1 Million.

What is the status of this engagement?

We began in November 2017 and are still working together. We plan to launch in mid-July of this year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

During product testing, we have been able to identify and quantify a number of issues we have been having and monitor improvements as we see that number decrease.

How did HatchWorks Technologies perform from a project management standpoint?

They are one of the best companies I’ve ever dealt with. They are very receptive and are able to understand what I—someone without a lot of technical experiences in this field—say and distill it down to a meaningful level for the programmers and developers. Communication between both parties is facilitated well and we’ve met every deadline we’ve set. Although we do have shared google folders and documents, I mostly communicate directly with the project manager.

What did you find most impressive about them?

I was most impressed with their responsiveness and the overall quality of their work; these have been second to none.

Do you have any advice for potential customers?

When working with a third party software developer, a lot of the end result will also depend on the responsiveness on your end. Be as engaged as possible with each step of design and development to ensure that the end deliverable reaches your objective.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We've made every deadline that we've discussed.
  • 5.0 Cost
    Value / within estimates
    Everything has been very reasonable based on my limited knowledge of this field.
  • 5.0 Quality
    Service & deliverables
    Everything's been timely; they correct for issues and changes immediately.
  • 5.0 NPS
    Willing to refer
    I already have referred them.

Software Development for Financial Services Organization

"It was that personal touch that will keep us coming back to HatchWorks."

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - Mar. 2018
Project summary: 

HatchWorks designed and developed an online and mobile software platform for a financial services company. Key features include multiple financial calculators and communication abilities with outside partners.

The Reviewer
 
501-1000 Employees
 
Atlanta, Georgia
Bryan Reed
SVP, Capital Choice Financial Group
 
Verified
The Review
Feedback summary: 

The delivered solution has received overwhelmingly positive feedback from both clients and representatives, specifically praising the software’s intuitiveness, design, and interactive capabilities. HatchWorks’ personal investment and project management has helped guarantee future engagement.

BACKGROUND

Introduce your business and what you do there.

I am the SVP and COO of Capital Choice Financial Group. We are a group of independent men and women who sell insurance and investment products to retail customers all across the country. We mainly focus on educating clients on financial strategies and calculators that they don't normally consider when they're looking at their personal financial plans.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HatchWorks Technologies?

We had an old piece of software that our representatives were using to help profile their clients and gather information regarding their financial situation. The software had become so old that the platform it was programmed on could no longer be updated, so we were preparing to get rid of it entirely and start over. At that time, we began discussing ideas for a new platform and handheld phone application and decided to hire HatchWorks to build the solution.

SOLUTION

What was the scope of their involvement?

When we had our initial meeting we listed the things the program had to feature and the things we hoped it could feature. From there, HatchWorks began designing and developing the program per our specifications for desktop and mobile use. Key functionalities of the program include a client profile section, an interactive DIME (debt, income, mortgage, and education expenses) calculator to help calculate a life insurance quote, and a mechanism that reaches out to the insurance companies we partner with to generate the quote. The program also incorporates other financial calculators­— such as compound interest and Rule of 72 calculators—and income and budgeting worksheets.

What is the team composition?

We have worked with around eight total HatchWorks employees. That included three main team members who worked on the first release, and some outsourced team members located overseas.

How did you come to work with HatchWorks Technologies?

I knew HatchWorks’ executive director personally and he reached out to me after I sent out an initial request for an app development company. We also heard from a second company, however we decided on HatchWorks because we enjoyed our interactions with their leadership more.

What is the status of this engagement?

We began working together in July 2017 and completed the project in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have received very positive feedback from our representatives indicating that the tool is intuitive and easy to use. Our clients have also responded positively to the program’s interactive features and the output that the program sends back to the clients detailing what was discussed during a meeting with a representative.

How did HatchWorks Technologies perform from a project management standpoint?

They were great. They always stayed on top of deadlines and were diligent about keeping us on task. Additionally, their communication was always very consistent and detailed. Anytime there was an issue that might cause a delay they told us immediately and provided solutions to move past it.

What did you find most impressive about them?

The personal relationship and investment that their employees made in understanding our business was very impressive. They consistently asked questions that you wouldn't expect so that they could fully understand financial concepts in order to deliver the best possible product. It was that personal touch that will keep us coming back to HatchWorks. In my experience, a client will tell you what they want and it is your job to hear them and tell them what they need in order to deliver the desired outcome. That is what HatchWorks did for us.

Any advice for potential customers?

Take the time early on to make sure that there's a strong understanding of what the end deliverable is. That is not to say that there was ever any confusion during the engagement, just that the time we put in at the start of the project was well worth the result when the project was over.

5.0
Overall Score We really appreciate their relationship and investment in our company. We plan to maintain an ongoing relationship with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were highly diligent about scheduling and managing meetings.
  • N/A Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Their work was very high quality, visually appealing, and easy to understand and use.
  • 5.0 NPS
    Willing to refer
    I have already referred them to colleagues in the field.