Harley Oliver

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a jewelry company that frequently works with private clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Harley Oliver?

We needed to set up the entire company. The goal of this initiative was to sell more products online.

SOLUTION

What was the scope of their involvement?

Harley Oliver worked on our platform from the ground up. They helped with the layout and vision for our e-commerce website. Their team helped us put everything together. We dealt with suppliers that would collaborate with us and secured products.

What is the team composition?

I worked with two people from Harley Oliver.

How did you come to work with Harley Oliver?

We knew that Ben’s (Founder) work was exceptional, so there wasn’t a question about working with him on this project. There was an absolute fit.

How much have you invested with them?

We spent between $15,000–$20,000 on their services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website was incredible and performed well after it launched. Harley Oliver did an exceptional job on the product. Unfortunately, we weren’t able to give it the time that it needed. We’ll come back to it because we have a foundation.

How did Harley Oliver perform from a project management standpoint?

Their team was phenomenal and top-notch with every aspect of the project. They were on top of our requirements at every moment. Harley Oliver provided exceptional customer service.

What did you find most impressive about them?

I was impressed by their integrity and ability to personally connect with us. Their team was there for us and understood the business.

Are there any areas they could improve?

No, we were pleased with how the initiative unfolded.

Do you have any advice for potential customers?

They connect extremely well with their clients. They’ll learn their client’s business to become a part of it. They’re exceptional.

BACKGROUND

Introduce your business and what you do there.

I’m a former institutional resource teacher for Peel District School Board.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Harley Oliver?

We were trying to promote the program to our students and staff and develop some visual banners as well as print materials that would allow us to display elements and information about the program.

SOLUTION

What was the scope of their involvement?

Harley Oliver used digital design technology to create the images. The team went on site to the school to take photographs of students, and some video work was done as well. They coordinated the different elements of the vertical banners that would be displayed during presentations and in different locations around the school. 

What is the team composition?

There were three, possibly four, people, including those who did the photography and video work.

How did you come to work with Harley Oliver?

We’d seen some of their work in another context, and we found their staff to be youthful and creative. We thought they would be a suitable partner for our project.

How much have you invested with them?

The total cost was approximately $25,000 CAD (approximately $19,000 USD). 

What is the status of this engagement?

We worked together from January 2013–January 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Overall, it was a very successful project and our banners were very well received. When we displayed the banners, we got positive comments from our staff, who felt like they represented the students well. Throughout the project, Harley Oliver was more than happy to accommodate any alterations or preferences we had.

How did Harley Oliver perform from a project management standpoint?

They were excellent. All of our timelines were met, and the team was always easily accessible to discuss progress or any modifications or additions to either the text or the visuals. I have no complaints. Harley Oliver was attentive to our requests and always there to discuss ideas.

We kept in touch using email and phone, and we used a few digital platforms to see the video work. 

What did you find most impressive about them?

The best part about working with Harley Oliver was their enthusiasm. Their positive energy was infectious, and they brought business savvy without sacrificing creativity. 

Are there any areas they could improve?

The outcome was very positive. I don’t think there’s anything I would suggest.

Do you have any advice for potential customers?

With any design project, make sure to provide Harley Oliver with as clear of a vision of what you’re looking for as possible. Don’t hold back on something just because you think it might not be possible.