Cybersecurity For Small and Medium Businesses

Harbor Technology Group (Harbor) was founded by networking and security veterans to meet the never ending need to address cybersecurity threats not just for the Fortune 100 companies but for small to medium sized enterprises.  Harbor is a cybersecurity-consulting firm exclusively focused on the small and medium sized enterprises.

 We specialize in providing enterprise grade services that are affordable enough to meet the budgetary restrictions of growing organizations, and forward-thinking enough to provide advanced protection as those businesses evolves. Our services are based on industry standard cybersecurity frameworks such as, NIST, FFIEC, and CIS CSC.

 

Harbor’s role is one of enabling business, not stifling organizations with unnecessary and unreliable controls. We are proactive rather than reactive and we strive to help our clients develop their cybersecurity program necessary to take their organization to the next level.

 

We provide enterprise-grade security for the SME market at a lower price point, providing better solutions and still reducing the risks.  We have created a complete independent set of solutions that enable businesses through managing cyber-risk. Our innovative processes are based on industry standard frameworks that are tailored to meet the needs of small and medium size enterprises.

 
$5,000+
 
$200 - $300 / hr
 
2 - 9
 Founded
2015
Show all +
Hopewell, NJ
headquarters

Reviews

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IT Security Services for Religious Organization

“I’m happy to have found Harbor Technology Group. Their team is very personable and easy to get on with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 - Ongoing
Project summary: 

In addition to coordinating an incident-response activity, Harbor Technology Group conducted a cybersecurity risk assessment, producing a roadmap to address the issues identified.  They now act as the vCISO.

The Reviewer
 
51-200 Employees
 
New Jersey
Technology Services Manager, Religious Organization
 
Verified
The Review
Feedback summary: 

Harbor Technology Group took a thorough approach to the initial security assessment, formulating an actionable plan with clear deadlines. The team has remained timely in their delivery schedule, answered all questions, and helped put internal stakeholders at ease by leading the initiative. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the technology services manager for a New Jersey-based religious organization. Our campus serves members of our religious denomination by providing a place to seek spiritual inspiration, study the Bible and bring that inspiration to challenges in their daily lives. This includes providing care onsite and in-home for those seeking spiritual healing as well as a philanthropy ministry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Harbor Technology Group?

About a year ago, we went through a security audit and learned that we needed to ramp up our security defenses. Security requirements for technology were moving into a new realm, and we needed to make sure that we kept up with them. So, we partnered with Harbor Technology Group to identify security gaps and to create a roadmap that would help us strengthen our security posture.

SOLUTION

What was the scope of their involvement?

Initially, as I was searching for a security partner, we suspected one of our staff member’s emails was compromised, so we had to find a company that could respond immediately to our situation. The first company that we contacted looked over our systems, but we weren’t confident that they’d done a detailed job.

As a result, we reached out to Harbor Technology Group to provide a second opinion. They worked with a partner organization to perform an incident response activity for us.

Their team currently serves as our virtual chief information security officer (vCISO). We have several measures we plan to implement in the future, for example:

  1. Drafting a full set of formal policies to govern our network users.
  2. Improving our disaster recovery and business continuity plan.
  3. Walking us through tabletop exercises to test incident response.
  4. Assisting us in reviewing prospective cyber insurance policies.
  5. Performing quarterly vulnerability assessments.

What is the team composition?

We work with two points of contact. Matt (Partner & Co-Founder, Harbor Technology Group) performed the risk assessment, meeting with us several times to review our situation. He then put together a report that identified all of our potential vulnerabilities. We’re now working with Michael (Partner & Co-Founder, Harbor Technology Group) to discuss and write our full set of policies.

How did you come to work with Harbor Technology Group?

I found them through a Google search while looking for local vendors. They’re just down the road from us, which is helpful when we want to meet face-to-face.

What is the status of this engagement?

We first engaged them in January 2019, but the assessment itself took place around April. The vCISO work is a year’s contract.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Harbor setup a timeline and kept to it, providing all deliverables in a timely manner.  Their proposed actions to mitigate the risks identified have already strengthened our level of security.  We have a roadmap for the future and a knowledgeable partner in Harbor.  I’m happy to have found Harbor Technology Group. Their team is very personable and easy to get on with. I feel like I can ask them any question, and they’ll answer it well.

How did Harbor Technology Group perform from a project management standpoint?

The team set out a very clear timeline ahead of time and have stuck to it. They’re organized, thorough, and very detailed.

What did you find most impressive about them?

They clearly enjoy what they do. Even though security policy is fairly onerous (but necessary) to me, they bring enthusiasm and a wealth of knowledge to the process. It’s second nature to them, so it feels like far less of a burden to me.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers? 

Meet regularly, read their recommendations, and ask questions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve stayed on track, meeting all the deadlines that they’ve set out.
  • 5.0 Cost
    Value / within estimates
    They have fair pricing. Compared to the quotes from other companies I’d considered, they came in the middle.
  • 5.0 Quality
    Service & deliverables
    I'm very satisfied with their work.
  • 5.0 NPS
    Willing to refer
    I have no hesitations recommending them. In fact, I already have.

Cybersecurity for Medical Device Company

"We’re on track to address many of the gaps that Harbor Technology identified.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Harbor Technology Group completed a cybersecurity risk assessment, provided a report, and put together a security strategy presentation measuring a medical device company's performance against benchmarks.

The Reviewer
 
1001-10,000 Employees
 
Plainsboro, New Jersey
Senior Director, Medical Device Company
 
Verified
The Review
Feedback summary: 

The assessment report and strategy presentation have been well-received. Harbor Technology Group kept the project moving and on budget through constant communication, providing critical status updates throughout. The team’s quality deliverables set them up for an ongoing engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m the senior director of IT governance and security for a medical device company. In my role, I’m responsible for putting cybersecurity frameworks in place and completing security assessments for any software deployed throughout the company. I also make sure our systems comply with Title 21 CFR Part 11 for validation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Harbor Technology Group? 

We needed to hire an external partner to perform a cybersecurity risk assessment and create a framework of benchmarks to evaluate our future security programs.

SOLUTION

What was the scope of their involvement? 

Harbor Technology Group started with a cybersecurity risk assessment, delivering a report that noted any areas of risk or exposure in our current security program. Then, we engaged them for a second project of putting together a strategy based on that initial assessment. They’d identified items that we were falling behind on, so they help us address those and put together a strong program. After a lot of discussion, they pulled together a PowerPoint presentation that lays out a new strategy.

We’ve also consulted Harbor Technology group in our search for a managed service security provider. They provide their input on who we should consider for an RFP, as well as what to include in the RFP. They’ve also reviewed all of our current outsourced vendors for security monitoring tools. They gave us advice on which other vendors are stronger or have a niche in the market. 

What is the team composition? 

Matt (Partner & Co-Founder, Harbor Technology Group) is our primary contact. He led the project and was responsible for pulling together all deliverables. 

How did you come to work with Harbor Technology Group? 

My boss had worked with them in the past and put me in contact with Matt. After a couple of phone calls and an in-person meeting, we engaged them for their services.

How much have you invested with them?

We’ve spent close to $75,000.

What is the status of this engagement? 

We started having discussions in the fall of 2017, and they did the final read out in November 2018. We’re still working together as needed. I’ve set a portion of our budget for Matt's services as we continue to address our security strategy.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ultimately, we wanted to use the information from the risk assessment to developing a framework to guide and evaluate our security strategy. We’re on track to address many of the gaps that Harbor Technology identified.

We continue to have meetings with Matt each quarter to keep him up to speed on everything we’ve accomplished. Our next meeting with him is in June. We’ll talk to him about where we're at with the security strategy and our RFP for the managed service provider. 

How did Harbor Technology Group perform from a project management standpoint? 

I have a good working relationship with Matt and his team. During the bulk of the project, we had standing weekly meetings to share status updates. I’ve never had any concerns with the status of the project or them going over budget. Communication was constant, and Matt always let me know where he was with hours. There were never any issues. 

What did you find most impressive about them?

The personalized service they offer is excellent. I can call Matt and have a candid conversation with him without worrying about getting billed. He has the subject matter expertise that I need. I started in my role about three years ago, so he's been a tremendous resource of information and advice. He’s always willing to share his industry knowledge and experience, making sure that I'm on the right track.

The Harbor Technology team also offers candid responses about any vendors that we're considering. I can trust that Matt isn’t trying to push me to choose a vendor he’s already partnered with. He is open and honest, letting me know if a particular vendor is more expensive and where we can find the same level of service at a lower cost. 

Are there any areas they could improve? 

I can't think of anything to improve. Matt does a good job of pinging me periodically to keep the lines of communication open. 

Do you have any advice for potential customers? 

Set the scope up front. Have candid conversations about what you expect and what the deliverables should be.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They did a great job of shifting things around to meet the final goal.
  • 5.0 Cost
    Value / within estimates
    We get a lot of value for what we're paying.
  • 4.0 Quality
    Service & deliverables
    The strategy needed a few edits, but overall, I'm pleased with both documents.
  • 5.0 NPS
    Willing to refer
    They deliver quality services, and they're honest and open.

IT Security Services for Pharmaceutical Training Company

"They understand how to work within resource constraints while still keeping us on track."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2016 - Ongoing
Project summary: 

Harbor Technology Group augments internal IT resources by reviewing infrastructure for security issues. Services include monitoring endpoint protection software.

The Reviewer
 
51-200 Employees
 
West Chester, Pennsylvania
Steve Budd
Chief Operating Officer, MC3
 
Verified
The Review
Feedback summary: 

Infrastructure is much more secure than it was when the partnership began. The team has established an effective workflow for identifying software risks. A client-oriented team, Harbor Technology Group excels at customizing their services according to specific business goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.
I’m the chief operating officer at MC3, a pharmaceutical training company. We train sales forces, and then we organize and produce national sales meetings as well as launching other events. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Harbor Technology Group?
We wanted to update our IT Infrastructure, especially with regard to how we manage and protect data. Instead of hiring a chief cybersecurity officer full time, we decided to bring Harbor Technology Group into that role. 

SOLUTION

What was the scope of their involvement?
The team helps to protect our existing IT infrastructure against cybercriminals and malware. We’re in our third year of the partnership, and we have a recurring system for identifying security risks. First, they perform risk assessments of our infrastructure and processes. Then, we create a roadmap of issues to address. After mitigating security hazards, we perform more risk assessments and create a new roadmap to address the gaps. 

Since the partnership began, we found we needed to install endpoint protection software on all of our devices, which we purchased from Sophos Group PLC. Harbor Technology Group monitors all of our devices for software issues through a Sophos dashboard. 

What is the team composition?
I primarily work with Mike (Co-Founder, Harbor Technology Group), and Matt (Co-Founder, Harbor Technology Group) also works with my team.

How did you come to work with Harbor Technology Group?
I knew Mike through an organization, and he called me to talk about his business. The timing of the phone call was perfect because I realized he could help with my company's needs. We had a meeting and worked through a few proposals to reach a deal. 

How much have you invested with them?
During the first two years, we spent between $35,000 and $40,000. 

What is the status of this engagement?
We started working together in April 2016 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
We feel much more comfortable with our level of security than we were two and a half years ago when we started the partnership. Now, when we fill out security questionnaires for clients, we pass them with flying colors. 

We identify process improvements when we’re developing a roadmap, and then when we run a risk assessment we can tell if those efforts were a success. We see progress each time we run through the cycle. Each year, we’ve been solving 3–4 issues and raising our standard for the issues we want to address.

How did Harbor Technology Group perform from a project management standpoint?
They are excellent at managing projects. They understand how to work within our resource constraints while still keeping us on track. 

What did you find most impressive about them?
They understand the nature of our business. They’ve prioritized tasks within the timeline in a structure that’s compatible with our business model and budget.

It’s also been really helpful to get personalized, hands-on attention from senior employees. Both of my main contact points are very skilled and experienced.  

Are there any areas they could improve?
I don’t have any specific recommendations on how they could improve their business.

Do you have any advice for potential customers?
Future clients should start the partnership with a risk assessment and then plan out a roadmap where they prioritize all of the tasks. 

4.5
Overall Score It could always be a little bit better, but I’m very happy.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They’re growing quickly and managing a number of new clients, but all our critical tasks are completed on time.
  • 5.0 Cost
    Value / within estimates
    They are a great value based on the high expertise of the people working there.
  • 5.0 Quality
    Service & deliverables
    We’re getting the results that we expected.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them several times.

Security IT Consulting for Law Firm

"We were so far in the weeds with our security, so it helps to have somebody that could get us out."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2017 - Ongoing
Project summary: 

Harbor Technology Group conducted a cybersecurity risk assessment for a law firm and made a series of recommendations. They now manage Endpoint software and serve as a chief security information officer.

The Reviewer
 
11 - 50 Employees
 
Belmar, New Jersey
Jody Terres
Former Director of Technology, Law Firm
 
Verified
The Review
Feedback summary: 

Harbor Technology Group offered well-founded strategies that have enhanced cybersecurity measures. The team is responsive and dedicated to finding solutions for all budgets. Future clients can expect experienced staff with a thorough information-gathering process.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the former director of technology at a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Harbor Technology Group?

We engaged Harbor Technology Group to evaluate our existing cybersecurity efforts and make recommendations for how we could enhance our methods.  

SOLUTION

What was the scope of their involvement?

Harbor Technology Group initially conducted a security risk assessment and produced a comprehensive report of our problem areas and the few things we were doing well. Together, our teams discussed their remediation recommendations. We ultimately hired them for their chief information security officer services and took their advice to implement Endpoint protection software, which they went on to manage for us.

What is the team composition?

Matt (Partner, Harbor Technology Group) was our point of contact every step of the way.

How did you come to work with Harbor Technology Group?

Many of the consultants we considered had prices that were beyond our budget. We learned of Harbor Technology Group through one of our partners, who knew Matt. I interviewed him and decided that they’d be the best fit for us.

How much have you invested with them?

We spent somewhere in the $25,000­–$50,000 range.

What is the status of this engagement?

The engagement began in 2017 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The firm’s security risks were drastically reduced thanks to the strategies they put in place and the software they recommended.

How did Harbor Technology Group perform from a project management standpoint?

Matt was available at all times. There was never a question that went unanswered. Matt had a knack for knowing what I was going to ask, and he always had an answer. We were so far in the weeds with our security, so it helps to have somebody that could get us out.

What did you find most impressive about them?

I appreciated their level of knowledge and their willingness to do some handholding throughout the entire process.

Are there any areas they could improve?

No, we worked very well together. I was looking for advice and help, and they supplied that.

Do you have any advice for potential customers?

They’re going to ask great questions that you likely haven’t thought of answers to, so make sure you are familiar with your own infrastructure. The more you know about what you have, the better their initial assessment will be.

5.0
Overall Score They were very easy to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline.
  • 5.0 Cost
    Value / within estimates
    They were flexible and suited their plans to fit our budget.
  • 5.0 Quality
    Service & deliverables
    They provided excellent deliverables.
  • 5.0 NPS
    Willing to refer
    I've already recommended them.