What evidence can you share that demonstrates the impact of the engagement?
We saw cost savings almost immediately, as Kyle was able to identify problem areas. We were losing about $12,000 on converting leads that couldn’t actually use our app because of their location.
We’ve also had a record year of growth both geographically and in terms of customers. Our retention and activation rates are higher than they’ve ever been.
It’s been a great help to have all of our data in one system that I can quickly glance at and feel confident about before meeting with our investors. The reduction of stress since we’ve brought Hamer Marketing Group onboard has been invaluable to me.
How did Hamer Marketing Group perform from a project management standpoint?
Hamer Marketing Group brings a sense of order and structure to what is otherwise a chaotic world. We’re always pushing Kyle to do more with less, and he’s never failed to handle the pressure. Not everyone has that kind of panache.
He also came in well-versed in many of the systems we already use, like Basecamp, Sigma, Trello, HubSpot, Slack, and Notion. Even though our initial project didn’t include those, Kyle has been able to provide a lot of additional value to our team that way.
The team uses Asana and Slack to communicate with us, and we have two weekly check-ins on Thursdays.
What did you find most impressive about them?
Kyle always brings solutions to any problems that occur within the data. Especially as he’s gotten to know the personality and culture of our company, he’s able to come up with the best way to respond to any issue we might encounter.
Are there any areas they could improve?
There’s nothing I can think of. We’re doing all the things I wanted us to do. If anything, I wish we could’ve arrived earlier at the pace we’re at now, but it takes patience to build a great partnership with someone.
Do you have any advice for potential customers?
Have an idea of what you’d like to accomplish even past the duration of your initial project. If you can come to the table with what long-term success would look like to you, Hamer Marketing Group can help you get there.