H Street Digital LLC

BACKGROUND

Please describe your company and position.

I am the Head of Growth of May Lindstrom Skin

Describe what your company does in a single sentence.

May Lindstrom Skin was born from an intention to restore connection to your skin while igniting recognition of your unique beauty. We are here to encourage you to discover the sacredness within your cleansing ritual—the magic of your own touch, magnified by the potency of pure plant oils, minerals, and herbs. Our mission is to provide a catalyst for a conscious time-out, while also delivering unparalleled personal service and measurable results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Scaling New Customer Acquisition

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

• Good value for cost
• Company values aligned
• Personal Network

How many teammates from H Street Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired H-Street to help us scale our customer acquisition at a profitable cost through account strategy as well as creative ideation and execution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New Customer Acquisition Cost (CAC)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They definitely stretched to find a way for us to hit our goals. While there are always challenges to any growing pains process, overall, we achieved our numbers and managed to find ways to effectively meet hurdles. 

What was your primary form of communication with H Street Digital LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their systematic approach to testing, scaling, and their desire to go the extra mile when needed to make things work.

Are there any areas for improvement or something H Street Digital LLC could have done differently?

One of the primary challenges we navigated was how to effectively thought-share creative ideation. But over time, they made adjustments to their actual process by using better tools and processes to get closer to an ideal of collaboration.  Sometimes there were small creative challenges that had to be worked out so giving this rating only to balance other team members' ratings.

BACKGROUND

Please describe your company and position.

I am the Creative Director/Marketing Manager at a telecom company

Describe what your company does in a single sentence.

A technology and telecom company focused on the underbanked and underserved.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Lead acquisition
• keep cost-per-aquisition below the industry standard
• optimize lead acquisition to bring in more customers

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from H Street Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. WORK AND PAYMENT. 1.1 Project. The Client is hiring the Consultant to do the following: the consultant will activate digital advertising campaigns on Meta and TikTok to determine if the client can sustainably scale subscriber acquisition with paid social advertising. These campaigns will consist of a series of digital advertising tests targeting likely paid subscribers. 

• As part of this test, the consultant will do the following: 
• Activate accounts, collect assets & build audiences 
• Assist with pixel tracking and analytics setup 
• Generate a paid media plan 
• Research and build audiences 
• Recommend advertising creative concepts 
• Build and implement UTM structure and naming conventions for reporting 
• Traffic advertising campaigns 
• Activate a series of tests (objective, audience, creative, copy) 
• Optimize campaigns on a daily or weekly basis
• Provide platform/audience/creative strategy on an as-needed basis 
• Generate weekly performance reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

H-Street Provided 

• Consistant and accurate reporting 
• Maintained consistent target KPI's while also being flexible and communicative when adjusting for new requirements, and targeting changes 
• great communicators 
• hit our defined goals, and when challenges arose they quickly and efficiently adjusted campaigns in a transparent manner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and delivered items promptly. Great at managing projects.

What was your primary form of communication with H Street Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The bespoke nature of reporting. They took the time to properly understand our reporting language and efficiently integrated it into their reporting and their goals.

Are there any areas for improvement or something H Street Digital LLC could have done differently?

On the whole this experience was very positive. What struggles we did have when beginning the partnership have since been addressed and fixed. When they struggled with Google ads, they readjusted, brought on better personnel, and completely revamped the campaign.

BACKGROUND

Please describe your company and position.

I am the COO/CRO

Describe what your company does in a single sentence.

Daily newspaper with a mission to gather and disseminate the news in a lively and honest report and to uphold the finest journalistic traditions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Paid Subscriptions
• Newsletter Sign-ups
• Social Media Followers

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

Other

What was the size of H Street Digital LLC’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

H Street Digital was hired to aid us in designing, launching, and managing all Social Media Advertising initiatives. These campaigns primarily focused on driving new paid subscriptions for full access to the newspaper's website, with secondary goals of increasing newsletter subscriptions and growing the paper's social media followers. All campaigns sought to scale while achieveing the lowest possible cost per conversion. The paper had no previous paid social strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Cost Per Conversion
• Cost Per New Follower
• Cost Per Site Visit

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hal was timely and responsive. He was always available, both for our scheduled weekly meetings as well as impromptu via email or phone. Hal's team also provided detailed weekly reports prior to all scheduled meetings to ensure a substantive update and discussion. We are very pleased with project management and delivery.

What was your primary form of communication with H Street Digital LLC?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Hal is simply the best. I'm a former Googler whose role included advising thousands of small businesses, presidential campaigns, and Google's largest CES advertisers such as Apple, Inc on digital advertising strategy and implementation. I previously served as Chief Digital Officer for a national organization with tens of millions of dollars in digital marketing budgets and led internal digital strategy initiatives for Fortune 100 companies.

Having worked with dozens of digital agencies of all sizes and specializations, when it came to finding a Facebook adverting partner for my own start-up there was only one agency or person I was interested in working with, and that was Hal, who I can confidently say is one of the most capable and knowledgeable individuals in the field Hal has an impressive background in the digital advertising space. He has worked with clients from various industries and sizes and has consistently helped them achieve their marketing goals.

They understood the importance of a holistic approach to digital advertising. He believes that a successful campaign involves understanding the client's needs, identifying their target audience, and creating compelling content that resonates with that audience. He also emphasizes the importance of constantly monitoring and optimizing campaigns to ensure the best results. He is honest, responsive, and directly involved in the work.

Are there any areas for improvement or something H Street Digital LLC could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm a Co-Founder of Deep Dive Technologies. We develop a mobile fishing app to help anglers improve their odds of catching fish.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire H Street Digital LLC?

We have zero knowledge of paid social marketing on our team and H Street Digital helped us set up Facebook and Apple Search ads with attribution for our mobile app.

SOLUTION

How did you select this vendor?

We found H Street Digital through a recommendation and after meeting with Hal we were instantly impressed.

Describe the scope of their work in detail.

H Street Digital (Hal) set up our Facebook and Apple Search Ads campaigns, wrote the ad copy with our input, aggregated all our attribution data sources, and presented us with a weekly summary of the performance of our ads.

What was the team composition?

We worked almost entirely with Hal while others at H Street Digital took care of ad comment moderation and some reporting.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw a massive increase in the number of downloads for our mobile app. With the conversion rate of users to subscribers we were able to determine that we did not have product market fit yet. We will continue to implement features and will return to H Street Digital when we feel like we have a better product market fit.

How effective was the workflow between your team and theirs?

Hal from H Street Digital was very responsive to our questions and we met our timelines that were set up at the beginning of the project.

What did you find most impressive about this company?

Hal's knowledge and input helped us greatly. We felt confident we had a subject matter expert, guiding us through the ad space..

Is there any area for improvement or anything that could have been done differently?

I do not have any negative feedback or constructive criticism.

BACKGROUND

Please describe your company and your position there.

I am the VP of Operations at a company that provides a subscription-based software product for real estate agents

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire H Street Digital LLC, and what were your goals?

We wanted to explore digital acquisition of customers as a growth opportunity

SOLUTION

How did you select this vendor and what were the deciding factors?

The project proposal was very thorough and well-tailored to our business, and the team had the experience that we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

There was a thorough onboarding phase, getting H Street set up on our platforms and working out kinks related to conversion tracking. Facebook/Instagram ads was the primary platform used for the digital marketing.

How many resources from the vendor's team worked with you, and what were their positions?

We communicated with the founder of H Street Digital, Hal, directly, and he had several employees in the background implementing our strategies.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We learned a lot about what messaging does and doesn't resonate with our target users.

How effective was the workflow between your team and theirs?

It was very easy to communicate with the H Street Digital team as we invited Hal onto our Slack and he was available almost anytime, and was happy to set up calls anytime for more in depth discussions.

What did you find most impressive or unique about this company?

They were really strategic thinkers and went beyond just optimizing ads. He thinks about the experience of the prospective customer and how that plays into ad conversion.

Are there any areas for improvement or something they could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the CEO of Caddy Moving, Inc.

Describe what your company does in a single sentence.

Moving labor services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Decrease Google CAC
• Decrease Google CPL

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from H Street Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The H Street team was tasked to come in and audit our Google ads account, make improvements, and scale the campaigns. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CAC and CPL were the main KPI's, both improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is organized and communicates well. They listened to our problems, created a plan of action, and executed effectively.

What was your primary form of communication with H Street Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The team organization was very impressive. It is hard to get everyone rowing in the same direction, and from our persepective, everyone on the H Street Digital LLC team is aligned and working together to make their clients successful.

Are there any areas for improvement or something H Street Digital LLC could have done differently?

None at the moment!

BACKGROUND

Please describe your company and position.

I am the Owner of a fishing gear manufacturer.

Describe what your company does in a single sentence.

At our company, we are committed to developing the highest-quality and most innovative fishing gear the industry has to offer. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Scale Marketing Spend
• Increase Direct to Consumer Sales
• Increase Brand Awareness

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from H Street Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing Facebook and Instagram ads for 3 product families. H Street provided account set up, management, and optimization. They also help with CRO and overall campaign strategy. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significant growth in website sales and brand awareness within our industry. Direct to consumer sales now account for over 40% of our overall business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, consistent follow ups and timely deliverables. H Street helped keep us on track. 

What was your primary form of communication with H Street Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed by their ability to consistently provide optimizations to maintain paid social performance across multiple products. 

Are there any areas for improvement or something H Street Digital LLC could have done differently?

No complaints. 

BACKGROUND

Please describe your company and position.

I am the Founder of HLRBO

Describe what your company does in a single sentence.

The HLRBO platform connects hunters and landowners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Increase Subscriber Base
• Reduce CPA
• Improve Awareness

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

• High ratings
• Referred to me

How many teammates from H Street Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

H Street Digital helped HLRBO improve it's low funnel ad campaigns and reduce CPA while maximizing subscribers on Meta platforms and the Bing search engine. H Street also improved our conversion tracking capabilies and test and optimized our creatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our CPA was reduced and the number of conversions was increased on Meta platforms and the Bing search engine. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were very responsive and very helpful throughout the process and had detailed reports outlining progress.

What was your primary form of communication with H Street Digital LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very responsive. Super helpful and willing to test a large number of creatives to find the most effective strategies.

Are there any areas for improvement or something H Street Digital LLC could have done differently?

No. They did a great job.

BACKGROUND

Please describe your company and position.

I am the Director of Growth Marketing of Serotonin

Describe what your company does in a single sentence.

Web3 Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Conversions

SOLUTION

How did you find H Street Digital LLC?

Referral

Why did you select H Street Digital LLC over others?

Pricing first our budget, Good value for cost, Company values aligned

What was the size of H Street Digital LLC’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing strategy and activation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing project management and flow of work

What was your primary form of communication with H Street Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Performance was 10/10

Are there any areas for improvement or something H Street Digital LLC could have done differently?

None

BACKGROUND

Please describe your company and position.

I am an Executive of an Advertising & marketing

Describe what your company does in a single sentence.

Digital marketing agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H Street Digital LLC to accomplish?

• Manage ads for our clients

SOLUTION

How did you find H Street Digital LLC?

Referral, Other

Why did you select H Street Digital LLC over others?

Referred to me

What was the size of H Street Digital LLC’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managed omnichannel advertising, optimization, management, and reporting along with client interface.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Cost per lead
• Engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very dependable. Kept notes and had regular team meetings. Whenever an issue arose he was quick to address it and ask for time to talk and clear it quickly.

What was your primary form of communication with H Street Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

They took a long-term strategic approach to understand the client’s deliverables and went the extra mile to find ways to accomplish those.

Are there any areas for improvement or something H Street Digital LLC could have done differently?

Just keep building the team!