We design beautiful websites that grow brands.

Gulo is a digital agency ready to bring innovative ideas to your next project. We specialize in user experience, web design, SEO and conversion optimization. We’ve been working with companies and nonprofits of all sizes since 2003.

We focus on our clients’ happiness and satisfaction in all we do. Our simple, flexible web design process helps us create strategic, highly-optimized websites that exceed goals.

 
$25,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2003
Show all +
Chicago, IL
headquarters
  • 4256 N Ravenswood Ave., Suite 110
    Chicago, IL 60613
    United States
other locations
  • 3825 Edwards Road
    Cincinnati, OH 45209
    United States

Portfolio

Key clients: 
up4 Probiotics, HighTide Technologies, AMA Chicago, The American Academy of Physical Medicine and Rehabilitation, The SideOut Foundation, Premier Plastic Resins AVYA Skincare
nativeMsg Image

nativeMsg

The challenge for nativeMsg was being in a somewhat new industry vertical – AI-based conversational media – it was difficult to concisely convey what their product offered to their customers. Gulo worked with nativeMsg to develop an easy-to-understand brand story, simplifying for site visitors what nativeMsg’s all-in-one platform could provide. Gulo developed a creative approach to the navigational structure providing two

primary avenues to view content: One for visitors curious about the platform and one for visitors ready to buy.
High Tide Technologies Image

High Tide Technologies

Our goal was to refresh the design in a way that would set High Tide apart.

High Tide Technologies is a provider of cloud-based SCADA software and real-time data monitoring tools. Headquartered in Nashville, they service over 850+ customers across North and South America within the water treatment and oil & gas industries.

Their website was in need of an update: the template was bland and the content management

system (Joomla) made it hard to add new content.
up4 Probiotics Image

up4 Probiotics

up4® Probiotics is a new brand in the health supplement space. Their marketing team asked Gulo to be innovative and find a unique way to connect with customers.Their site now offers a personalized experience to users generating a curated product recommendation from one of the of up4® Probiotic Supplements. The recommendation is based the user persona and responses to the online brand quiz. Additionally, users are segmented

based on the media channel from which they accessed the site. The goal of the campaign is to establish trust, loyalty and an emotional connection to each customer.
AMA Chicago Image

AMA Chicago

For over 81 years, AMA Chicago has been the most valued executive membership in the Windy City. As such, the new website needed stellar content and user-friendly navigation to meet the needs of local business leaders looking to expand their knowledge, improve their skills, and grow their business. A fully-customized, high-value member benefit on the site is the directory to find trusted marketing pros.

Gulo designed a

beautiful, intuitive experience with vibrant calls to action that make exploring the site engaging and fast.
Advancing PM&R BOLD Image

Advancing PM&R BOLD

The American Academy of Physical Medicine and Rehabilitation (AAPM&R) is the national medical specialty association representing 9,000+ physicians who specialize in evaluation, diagnosis, and management of neuromusculoskeletal and disabling conditions.

On an accelerated timeline, we turned a promotional printed illustration into an interactive learning tool creating a way for members to learn more about certain

practice areas and challenges the Academy is addressing. 

 

Side-Out Foundation Image

Side-Out Foundation

The Side-Out Foundation teams with the volleyball community to inspire hope in the match against stage IV (metastatic) breast cancer. We designed a new home for the Side-Out Foundation marketing and fundraising needs. Our work for the Side-Out includes a website redesign built with WordPress, a from-scratch peer-to-peer fundraising website, and several other custom development and integration projects to help aid in their fight

against stage IV breast cancer.
Premier Plastic Resins Image

Premier Plastic Resins

Our task was to completely reimagine the website design. The customer experience needed a delicate balance between a b2b marketing website and a transactional website for e-commerce.

Premier Plastic Resins is a b2b supplier of raw plastic resins. Based in the Detroit, they are committed to offering competitive pricing on high quality resins in a timely and dependable manner. In the end, they know providing superior service to

its resin customers is a key differentiator. That all starts on their homepage and making communicating with staff and purchasing, easier and faster for its customers.
AVYA Skincare Image

AVYA Skincare

The AVYA Shopify website was designed with an elegant, yet simple look and feel to reflect the quality botanicals present in their product line.

AVYA is a Sanskrit word that means “first rays of the sun”. And that name embodies the essence of their brand. AVYA is a holistic skincare line using the finest, natural ingredients for women. After six years of researching, developing, and testing their ideas, Deepika and Tanuj

launched an uncompromising, luxury skincare line – and Gulo designed a website that delivered on design, UX and e-commerce.

Reviews

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Web Design & Development for Financial Services Trade Assoc

“They were very willing to work with us, address our concerns, and solve our problem while staying within our budget.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2020 - Ongoing
Project summary: 

Gulo redeveloped a WordPress website, bringing it up to more current coding standards, redesigning the look and feel, and integrating an internal database. They continue to provide support and hosting services.

The Reviewer
 
11-50 Employees
 
Washington, DC
Director of Marketing & Communications, Financial Firm
 
Verified
The Review
Feedback summary: 

Gulo delivered a functional, well-designed site that has seen an uptick in traffic. The team’s industry expertise and knowledge of the most current web trends and standards proved pivotal in helping the client achieve their goal. They were diligent about keeping the project on track.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a financial services trade association in Washington, DC. I’m the director of marketing and communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We were looking to update our website, which was several years old. It needed to be redesigned and brought up to more current standards and trends. Functionality needed to be improved and load speed increased. We were looking for a fresh look and feel.

SOLUTION

What was the scope of their involvement?

Gulo helped update our WordPress platform. They did a redesign and brought it up to current standards and trends. The team also improved the overall functionality. They integrated the site with our database and enabled SSO for member login. They handled both design and development.

What is the team composition?

We worked with 5–6 people. Don (Director of Client Success) was our project manager, and we also worked with Zach (Partner) quite a bit. 

How did you come to work with Gulo?

We were looking at companies for this project, and Gulo was referred to us from within the industry. They listened to our needs and understood the budget we were dealing with. They were very willing to work with us, address our concerns, and solve our problem while staying within our budget.

How much have you invested with them?

We’ve spent about $32,000.

What is the status of this engagement?

The project kickoff was in April 2020. While the website launched at the end of June 2020, they’re also providing support and hosting services, so it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen increased traffic on our website, which is likely due to the fact that it is functioning and looks much better. We’re always looking at ways to drive more members to our website. The website they delivered is a huge improvement over what it was before. Everyone seems very satisfied with it.

How did Gulo perform from a project management standpoint?

They did a great job on that. They were very cognizant of the timeline and timeframe, and they were always working to keep the project on track but also within budget and scope.

We mostly communicated via email, but they did have a form for submitting feedback and comments on the beta site and any issues we ran into while testing it.

What did you find most impressive about them?

They’re very knowledgeable on all of the current website trends. Since I don’t have any experience in this area myself, it was great having them on board. We utilized their knowledge to help us achieve our goal. I value their expertise.

Are there any areas they could improve?

Not that I can think of.

Any advice for potential customers?

Utilize their knowledge and expertise. Allow for some of their guidance, input, and feedback into what is best. Also, they provided some training and best practices for us, so that as we make updates to our website, we feel empowered to do so, and we can keep it functional and consistent. Get their feedback and ask questions; they’re very willing to help.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Design & Dev for Business Nonprofit

"I appreciated their leadership and partnership."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2019 - Ongoing
Project summary: 

Gulo developed a WordPress marketing website for a nonprofit organization. The team iteratively designed the platform to establish a modern digital presence. They built features to enable efficient updates.

The Reviewer
 
Chicago, Illinois
Executive, Nonprofit Organization
 
Verified
The Review
Feedback summary: 

Gulo delivered an intuitive platform with a contemporary aesthetic that received positive feedback. To stakeholder satisfaction, the up to date website supports easy updates. The team’s flexibility facilitated a seamless engagement. Their dedication and communication enable continued collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a nonprofit that’s the leading voice for businesses in our area. We represent over a thousand companies of all sizes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We needed a new marketing website. We couldn’t make changes to our previous website because we didn’t have access to the platform. It was a cumbersome and tedious process to update our site. Also, the design was dated. We wanted to work with Gulo to set up a new site that was modern, fresh, and usable for our members as well as the general public.

SOLUTION

What was the scope of their involvement?

Gulo created different designs that we reviewed and ranked. These designs included different functionalities and style features such as fonts. We noted what we liked and didn’t like in the designs. Their team then implemented our feedback and presented us with an option that we tweaked too.

They then developed the new site on WordPress. Their team linked the website to our CRM to enable features such as single sign-on. They’re providing us with ongoing support.

What is the team composition?

In the beginning, we worked with three people from Gulo. We communicated with a project manager throughout the engagement. In the end, we interacted with a developer who worked on the bugs and training.

How did you come to work with Gulo?

Gulo’s a member of our organization and their CEO’s active within it. We had a few bids for the work but ultimately decided that Gulo offered the best value. They were willing to work with our budget to come up with a great product.

How much have you invested with them?

We spent about $54,000 on this project.

What is the status of this engagement?

We started the project in November 2019 and launched the website in July 2020, but the partnership’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve gotten high marks on the design and the platform's navigability. Our staff can easily make changes to the website. Unfortunately, we don’t have metrics yet because we’re upgrading our CRM with a third-party vendor. That piece of the project's incomplete.

How did Gulo perform from a project management standpoint?

We had weekly meetings and our project manager kept us on task. I’m not technical. When I brought in members of my team, Don (Director of Client Success) was willing to work with all of us.

We encountered challenges that both sides influenced. There was a possible breakdown between Gulo and our CRM vendor, which caused hiccups.

What did you find most impressive about them?

I appreciated Zachary’s (Partner) willingness to step in and help. He explained concepts in plain language and made recommendations but didn't over complicate the project. He wanted us to have the best possible product.

We had staff changes that caused delays. Their team was flexible and understood the challenges that were out of our control. I appreciated their leadership and partnership.

Are there any areas they could improve?

No, we’ve had a good experience. There was one possible communication glitch that included a third-party vendor.

Do you have any advice for potential customers?

Listen to their professional advice. Be willing to look at the project in different ways because their team has a pulse on what businesses need to be competitive in the digital space.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & Web Dev for Commerce & Media Company

"Their price point, experience, and attentiveness separate them from competitors."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2019 - Ongoing
Project summary: 

After conducting surveys, Gulo developed a brand identity and marketing strategy for a conversational commerce and media company. The team also designed and developed a website to support SEO initiatives.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Brian Stafford
CEO & Founder, nativeMsg
 
Verified
The Review
Feedback summary: 

As a result of the team’s digital marketing campaigns, inbound traffic substantially increased. Gulo created a modern brand identity and simplified messaging, which effectively connects with audiences. Posed with a tight deadline, the team easily produced deliverables on time and cost-effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of nativeMsg. We’re a conversational commerce and media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

As an early-stage company, we engaged a few freelancers for various branding and design services. We were growing and needed a more professional firm to help us with our branding and messaging.

SOLUTION

What was the scope of their involvement?

Gulo's team came together to produce a brand strategy for us. We had high-level ideas for our brand based on customer feedback and the market’s direction. However, it was a collaborative process. Their team presented surveys, marrying what we told them with their experience to create a brand and marketing strategy.

They helped us to figure out the next generation of our company, determining our identity and voice. Their team helped us to identify how that voice needed to resonate in the market.

They developed a new site, which was guided by an SEO perspective. Their team designed the UX/UI to help us gather qualified leads and ensure that users found the right information.

What is the team composition?

Our main point of contact was a dedicated project manager who directed the process for us. A number of people plugged in throughout the project including strategists, designers, and copywriters.

How did you come to work with Gulo?

As an early-stage company, we didn’t go through a formal RFP process. We tried to find a local vendor but that wasn’t our primary requirement. We reached out to our network for recommendations and searched online. We narrowed our choices to 5–6 companies and had conversations with all of them. Other companies wanted $100,000 to get in the door. Gulo was willing to meet us where we were, which was great. We also had a hard deadline for a trade show where we wanted to launch a product and their team was up to the challenge.

How much have you invested with them?

Overall, we’ve spent between $25,000–$30,000, which fit within our budget well.

What is the status of this engagement?

We kicked off the project in December 2019 and our initial deadline was in February. Then, we set monthly targets for the remainder of our engagement to work with our budget and their schedule. Our engagement’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their team refined our messaging, which we use throughout all of our marketing materials — whether that’s on social platforms or in new business presentations. They took the complex problem that we try to solve and simplified it into a format that customers understand. We’ve definitely seen an impact from that perspective.

They’ve also done a great job with their SEO efforts. We’re getting much more inbound traffic. Also, the whole brand is cleaner. It looks more professional and organized.

How did Gulo perform from a project management standpoint?

Their team provided documents with project tasks and timelines, which they met. If they needed another day, there was plenty of communication. We always knew what to expect and when to expect it. Their team let us know when they needed information from us. We have a lot of great communication.

Their team was not only willing to work with our deadline but also met it easily. They were flexible and the quality of their work didn’t suffer under those timeframes.

What did you find most impressive about them?

Their biggest strength is their expertise. Gulo has experienced professionals who dig deep into your business. Their price point, experience, and attentiveness separate them from competitors.

When we got onto a call, they had done their homework and had an opinion on the best way to tackle a challenge. They didn’t just check off boxes. Their team put thought into their strategies. When we wanted to address a project a certain way that didn't make sense, their team told us why it didn’t make sense.

Are there any areas they could improve?

We’re happy with everything that their team did for us. We wanted more for our deadline in February, but it wasn’t physically possible to do more.

Do you have any advice for potential customers?

Do your homework upfront and have a direction for your business. If you know where you want to go, Gulo will take you further with their level of experience.

Maximize their resources to your benefit. If you can do some of the leg work, they’re going to be able to run with the project. You’ll then receive exponentially higher-quality work because they don’t have to do the simple tasks.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & Membership Directory for Marketing Assoc.

"We selected Gulo because they were a one-stop shop."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Nov. 2019
Project summary: 

Gulo designed and developed a new marketing website, updating the existing information architecture and visual design to be brand compliant. Additionally, they build a membership directory.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Chris Cacci
Former President Elect, AMA Chicago
 
Verified
The Review
Feedback summary: 

Gulo delivered exactly as promised within the given timelines. The site performed as expected, and users gave positive feedback on the marketing pages.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was on the board of AMA Chicago as President-elect.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gulo?

We were in dire need of a new website. Our current site was at least 7 years old and was not kept current with technology requirements.

What were your goals for this project?

We needed to clean up the information architecture and update the visual design to be brand compliant. We also needed to add a new Membership Directory.

SOLUTION

How did you select this vendor?

There were a few ways we could approach this. Naturally budget was a concern, but because we are all volunteer board members, project and time management was also a determining factor.

We selected Gulo because they were a one-stop shop. We knew we could get solid visual design with the technical knowledge necessary to pull this off within a short timeframe.

Describe the project in detail.

We made sure the project team was small on AMA's end so we could get consensus quickly. Our team did some plug-in research to help the process along before Gulo's involvement. We also designed wireframes but did not have the time to complete them.

Gulo picked up the ball and ran with it. They started with a revised IA informed by site traffic, then went into visual design and did as many refinements as required to reflect the brand identity. They started with the marketing part of the site, and once that was completed, they tackled the new Directory area of the site.

There was a lot of back and forth to get it right, but the site launched successfully.

What was the team composition?

Client side core team: President-Elect, Web Administrator, Executive Director Gulo: CEO, UX designer, Visual designer, Software Developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site is up and running successfully and looks great. Feedback on the marketing pages is very positive. It is performing exactly as expected. Analytics are positive. I believe it is too soon for qualitative metrics on the Directory part of the site.

How effective was the workflow between your team and theirs?

Communication was fluid and often. No complaints.

What did you find most impressive about this company?

They did exactly what they said they were going to do in the time frame we agreed on. Any delays came from the client side.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Wordpress Website for Nonprofit

“We have a transparent and productive partnership, and it’s translated into clean end products that meet success.”

Quality: 
5.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2017 - Ongoing
Project summary: 

Gulo built a WordPress website for a nonprofit. They first created an NCAA bracket as a marketing tool for the previous site. The team provides ongoing development support for small projects.

The Reviewer
 
1-10 Employees
 
Fairfax, Virginia
Rick Dunetz
Executive Director, The Side-Out Foundation
 
Verified
The Review
Feedback summary: 

The site met all requirements, leading to more work for Gulo. The team’s technical expertise yields top-notch code, but their detail-oriented approach can result in slower deliveries than desired. Frequent contact, transparency, and flexibility make for an otherwise smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of The Side-Out Foundation. We raise funds for breast cancer research through volleyball events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We engaged Gulo to redesign our website.

SOLUTION

What was the scope of their involvement?

Gulo first did a small project so we could evaluate their work. They built an NCAA bracketing system that we used as a marketing tool on our previous site. Users could access the information quickly, learn when matches are happening, and check the scores.

We were impressed enough with Gulo's work that we contracted them to develop our site. They built it on WordPress. I considered a different framework to meet our particular needs, but they recommended WordPress due to its widespread use and high usability.

What is the team composition?

We work with a project manager who also develops code; a graphic designer; and two UI people.

How did you come to work with Gulo?

I sent a general inquiry out to an online platform asking about web developers. Gulo saw my post and reached out to me. 

How much have you invested with them?

We’ve spent $50,000.

What is the status of this engagement?

We started working together in 2017, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gulo delivered a high-quality website that met all of our needs. They continue to work on smaller projects and help us with larger projects as needed. We have a transparent and productive partnership, and it’s translated into clean end products that meet success.

How did Gulo perform from a project management standpoint?

The team excels at planning projects, but they often fall behind my standards of speed when they execute those projects. When Gulo assesses that a project will take four months, I push them to do two months. We’re still working on finding a balance between my deadlines and their processes.

What did you find most impressive about them?

Gulo regularly saves me money by advising against processes and projects that won’t improve our results. The team works with my technical knowledge and treats me as an equal in our partnership. They don’t charge us for their mistakes, and they accommodate our budget needs when our resources waver.

Are there any areas they could improve?

Their delivery could be faster. I’d also appreciate a more consistent quote mechanism. Gulo seems to lack a systematic approach to how they charge their time and effort, which causes some challenges and ambiguities.

Do you have any advice for potential customers?

Be specific about what you want out of your engagement with Gulo.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    They can quickly deliver a simple UI design, but more complex development leads to more challenges; they’re very meticulous about their work.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Gulo produces high-quality web products and clean code.
  • 4.0 NPS
    Willing to refer
    I’d recommend them to anybody.

UI/UX Design for Crowdfunding Platform

“It’s rare to find an honest or reliable partner, but Gulo fully embodied both characteristics.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2014 - Dec. 2016
Project summary: 

Gulo built an e-commerce website with an optimized UI/UX design on the frontend and PHP code on the backend. 

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, Crowdfunding Platform
 
Verified
The Review
Feedback summary: 

Gulo’s impeccable eye for UX design shines through in the site’s organized layout and straightforward navigation. With vast web knowledge and extraordinary levels of determination, their team holds the perfect combination for guaranteed success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

At the time of the project, I was the founder and CEO of an online crowdfunding platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We were transitioning our company from a cash gift registry service to a crowdfunding platform, so we needed to find talented UX/UI designers to redesign our e-commerce website.

SOLUTION

What was the scope of their involvement?

Assuming the role of our development team, Gulo expanded on our specifications and transformed our vision into a functional website. Their UX/UI designers crafted the frontend for optimal user engagement and integrated a robust e-commerce plugin. A bulk of their work involved PHP coding to preserve our extensive database during the transition. After revamping the site, their team provided ongoing support and maintenance for the platform.

What is the team composition?

Gulo’s two founders were our main points of contact, but we also worked with two of their developers. 

How did you come to work with Gulo?   

We discovered them through a mutual connection.

What is the status of this engagement?

They served as our primary web design vendor from 2013 - 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users have responded positively to the simple design and straightforward functionalities.

How did Gulo perform from a project management standpoint?

They always provided accurate timelines and shared their progress via Basecamp, phone, and email.

What did you find most impressive about them?

We valued our partnership with them because they made our success their top priority. It’s rare to find an honest or reliable partner, but Gulo fully embodied both characteristics. When we experienced a massive technical issue, they worked overtime until the problem was resolved. Their design talent is phenomenal, but their dedication is what sets them apart from their competitors. 

Are there any areas they could improve?   

While I prefer frequent communication, their other clients may appreciate low volume correspondence. Learning how to adapt to different work environments will benefit Gulo in the long run.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Strategy for Nutrition Society

"Gulo is excellent at evaluating and knowing what we need and what we don’t need."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2008 - Ongoing
Project summary: 

Gulo is a long-term partner that handles web development and has integrated several different digital properties with other vendors. Their involvement includes strategy and ongoing improvements to the website.

The Reviewer
 
Rockville, Maryland
Amy Gavin
Senior Manager, Digital Marketing & Strategy, American Society for Nutrition
 
Verified
The Review
Feedback summary: 

Their team has worked with us on technical aspects and overall strategy of our websites, boosting traffic and engagement. Gulo’s easy-to-use project management system paired with their deep understanding of business goals helps to seamlessly carry out projects while staying within budget. Overall, they’re a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager of digital marketing and strategy for the American Society for Nutrition. We are a small, scientific nonprofit membership organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We were looking for help with our digital strategy.

SOLUTION

What was the scope of their involvement?

Gulo worked on several of our digital properties that serve our members and the public. They built our original website and integrated several different digital properties with other vendors. Currently, they do a lot of strategy work with us to further develop our website and to meet different goals.

I usually give them our overarching goal and they evaluate what we are doing well and what we should improve, coming back with implementable suggestions. If something is out of their scope or we are going over budget, they communicate that to us. Gulo is really good at evaluating and knowing what we need and what we don’t need.

What is the team composition?

Their CTO is our main point of contact.

How did you come to work with Gulo?

We have worked with Gulo for several years. They were already on board when I joined the organization, and there’s a long history with them. I believe we ended up working with them because they had experience with several other nonprofit and membership organizations. In the nonprofit world, people change organizations a lot, so someone who had worked with them before within our organization recommended them.

What is the status of this engagement?

The relationship began in 2008, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had an increase in web traffic and engagement on the website. Furthermore, the integrations with other digital properties have been seamless, which makes our platform more user-friendly for members and non-members, thus increasing engagement.

How did Gulo perform from a project management standpoint?

They communicate well and are organized, breaking up projects into different steps and giving us options for different timelines and budgets. They have an online project management system which is easy to use. It keeps us all on task and allows us to see everything. Gulo also doesn’t mind scheduling phone calls with us, which is something I really appreciate. It’s just easier to talk things through for a lot of the project we work on. We also email back and forth and meet in person from time to time.

Gulo is flexible in how they work, and it feels like they’re part of our organization rather than a vendor.

What did you find most impressive about them?

The most impressive thing about them is how in tune they are with our goals. If I go to them with an idea, they’ll ask for our objectives first, which is something I really like because maybe what I’m proposing isn’t the best way to reach that goal. They are so easy to work with, and they aren’t just web developers; they provide a whole lot more value to our association than that.

Moreover, Gulo is considerate and guides us on the best way to achieve our goals while staying within our budget. They are very patient and will walk through the process with us, making sure we understand what is going on.

Are there any areas they could improve?

No. I don’t have anything bad to say about them.

Do you have any advice for potential customers?

Have an open conversation with them about the project’s immediate and long-term goals, and use their expertise for guidance. Also, be open to their ideas. They have a lot of experience to offer for guiding their customers, and we’ve benefitted greatly from that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Standard Balloting System for Nonprofit Organization

"The team accomplished all of our goals."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2015 - May 2016
Project summary: 

Gulo updated a web-based system they had previously built. The team created new functionalities to automate reports and communication. They also provided support as needed.

The Reviewer
 
51-200 Employees
 
Washington, D.C.
Manager, Nonprofit Organization
 
Verified
The Review
Feedback summary: 

Gulo provided responsive service and delivered quality results. Both personable and knowledgeable, the team fostered a seamless partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a manager for a nonprofit organization in the manufacturing sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gulo?

In 2005, Gulo designed and developed our standard balloting system. The system enabled committee members to submit votes and process the results. We re-engaged them in 2015 to make improvements and update the server and software.

What were your goals for this project?

We wanted to automate ballot voting, results sorting, and communication with committee members.

SOLUTION

How did you select this vendor?

We received a recommendation.

Describe the project in detail.

We communicated the concept to Gulo and they executed the software-based deliverables. The team created four new functionalities. First, they enabled us to send formatted emails via the website to the main committee or subcommittee members; we could also archive those messages. The two main automation functionalities gave us the ability to post ballots, submit votes, and provide the results’ breakdown to members. Finally, Gulo created features to submit comments and post meeting reports or miscellaneous materials.

What was the team composition?

I worked directly with Zach (Principal and Founder, Gulo).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team accomplished all of our goals. They were responsive whenever our website or program updates experienced glitches. Gulo charged us for those fixes, but we were happy to pay for their timely service.

How effective was the workflow between your team and theirs?

The partnership worked well.

What did you find most impressive about this company?

They were friendly, understood our requirements, and provided the appropriate solutions.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score We had an excellent experience.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was good.
  • 4.0 Cost
    Value / within estimates
    The prices were reasonable.
  • 5.0 Quality
    Service & deliverables
    They were excellent.
  • 5.0 NPS
    Willing to refer
    We'll definitely recommend them.

WordPress Dev & Design for University

“Gulo offered the best balance of affordability, skill, and capacity.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Sept. 2017
Project summary: 

After helping build out an initial idea, Gulo designed and developed a WordPress website. They also integrated a resource guide into a database and helped redesign a logo.

The Reviewer
 
5,001 - 10,000 Employees
 
Chicago, Illinois
Program Manager, University
 
Verified
The Review
Feedback summary: 

The customer feedback has been positive and the internal team appreciated Gulo’s commitment and personable approach. They went above and beyond to understand and meet all needs, while their high level of expertise made them a reliable partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a program manager at a university’s medical department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We needed a company to help us develop messaging and raise the profile of our project.

SOLUTION

What was the scope of their involvement?

They designed and developed our website. We provided them with very loose wireframes, but most of the time we relied on their expertise when we were making decisions about the look and feel of the site. It's a WordPress website that has a built-in resource guide. We gave them a spreadsheet of different resources we had found and they integrated it into a database with the backend that we can use. They also helped us redesign our logo and choose the colors. They continue to provide website maintenance for us.

What is the team composition?

We worked with about five of their team members.

How did you come to work with Gulo?

We found them through a word of mouth. We got quotes from a few different companies, but Gulo offered the best balance of affordability, skill, and capacity.

How much have you invested with them?

We spent about $25,000.

What is the status of this engagement?

We started working with them in May 2017 and we launched the website in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've received very favorable feedback. We accomplished a great deal for the money we spent, so it was a good investment on our part.

How did Gulo perform from a project management standpoint?

They were very easy to communicate with (either by email or phone). We had to nudge them a couple of times to keep us informed about the timelines and the progress, but they were very responsive. Overall, they were always available and patient with us as we were trying to understand the tech side of the website.

What did you find most impressive about them?

They're a small company, so we can contact them directly without feeling we're lost in a shuffle.

Are there any areas they could improve?

The project management piece could be a bit tighter in terms of keeping us informed of the progress. But we never doubted our decision to work with them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev for Cloud-Based System

“Professionals within our industry say that the new site looks awesome.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Ongoing
Project summary: 

Gulo took an existing website and rebuilt it using WordPress. Their team revamped the UI/UX into an interface designed for a responsive platform. They developed new features and continually support the site.

The Reviewer
 
11-50 Employees
 
Nashville, Tennessee
Paul Balsom
Director of Marketing & Sales, High Tide Technologies
 
Verified
The Review
Feedback summary: 

Gulo delivered a high-quality website for a more than reasonable price. The versatility of WordPress facilitates effective SEO campaigns. Users appreciate the site’s maneuverable interface and readily accessible content. Executive-level engagement ensures a productive collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and sales for High Tide Technologies. We’re a cloud-based remote monitoring company for the water waste and water utility space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We originally built our website using Squarespace. Despite having a simple interface, Squarespace didn’t grant us the robust control we needed to properly customize the site for SEO. We needed a development firm that could help us transition the site to a better CMS.

SOLUTION

What was the scope of their involvement?

Gulo started the engagement by questioning me about the types of websites we wanted to emulate with the redesign. They considered my vision and created a few basic wireframes that roughly demonstrated what they had in mind. Once I gave my approval, they started the development process.

Gulo redesigned our entire platform and developed it on WordPress. They implemented a custom UI/UX that’s a significant upgrade from the cookie-cutter template used by the previous build. They made sure to program the site with routine functionalities that were absent from the Squarespace version. For example, the WordPress CMS allows us to edit the names of blog pages, and that assists our SEO efforts.

We’re also starting create more content of regular basis, so Gulo helped us build a resource center within the site that enables visitors to sort and access digestible information. The feature gives our website a more professional presentation. It’s a lot more useful than just dumping a bunch of case studies onto an infinitely scrollable page. They also coded a dynamic page that enables customers to filter and find product distributors by location. The Gulo team continually updates the site and develops new functionalities whenever possible.

What is the team composition?

We primary communicate with Zach (Founder & Principal, Gulo), but they have at least five people assigned to our account.

How did you come to work with Gulo?

They were referred to us by the digital marketing agency we were using at the time. Our decision to hire them came down to a combination of price and the quality of their portfolio. Also, we were looking for a firm that interacted with us well. Our meetings together went smoothly, so we hired them.

How much have you invested with them?

We’ve spent around $25,000 thus far.

What is the status of this engagement?

We started working with them in September 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is responsive on mobile devices and possesses a clean UI/UX. The site’s overall layout benefits the presentation of our video content. Users appreciate how the simple architecture makes it easy to find information. One of our goals was to retain a navigable interface while also adding a significant amount of content. Gulo helped us achieve that goal.

How did Gulo perform from a project management standpoint?

We Collaborate via Asana per their recommendation. It’s a useful software that allows me to send messages to their whole team and exchange files back and forth. Whenever I call Zach on the phone, he makes a point to return my call within the same day. We’ve never met face-to-face, but we know each other well. We’ve spoken a lot throughout the engagement.

What did you find most impressive about them?

Most development firms operate within a bidding environment, so it’s difficult to determine when a company overcharges for their services. Gulo’s work delivered over and above the value they set on it. Professionals within our industry say that the new site looks awesome.

Are there any areas they could improve?

I don’t have any significant recommendations.

Do you have any advice for potential customers?

I find myself having to initiate communication when I want an update instead of automatically receiving scheduled reports. I don’t necessarily need constant updates, but that’s probably a factor other clients should consider. They’d likely accommodate me if I brought it up.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer