We designs beautiful websites that grow brands

Gold
VERIFIED

Gulo is a digital agency ready to bring innovative ideas to your next project. We specialize in user experience, web design, SEO and conversion optimization. We’ve been working with companies and nonprofits of all sizes since 2003.

 

We focus on our clients’ happiness and satisfaction in all we do. Our simple, flexible web design process helps us create strategic, highly-optimized websites that exceed goals.

 
$25,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2003
Show all +
Chicago, IL
headquarters
  • 4256 N Ravenswood Ave., Suite 202
    Chicago, IL 60613
    United States

Portfolio

Key clients: 

up4 Probiotics Dunbar Armored CME Group Machine Tools American Society for Nutrition The Side-Out Foundation

Reviews

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Wordpress Website for Nonprofit

“We have a transparent and productive partnership, and it’s translated into clean end products that meet success.”

Quality: 
5.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2017 - Ongoing
Project summary: 

Gulo built a WordPress website for a nonprofit. They first created an NCAA bracket as a marketing tool for the previous site. The team provides ongoing development support for small projects.

The Reviewer
 
1-10 Employees
 
Fairfax, Virginia
Rick Dunetz
Executive Director, The Side-Out Foundation
 
Verified
The Review
Feedback summary: 

The site met all requirements, leading to more work for Gulo. The team’s technical expertise yields top-notch code, but their detail-oriented approach can result in slower deliveries than desired. Frequent contact, transparency, and flexibility make for an otherwise smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of The Side-Out Foundation. We raise funds for breast cancer research through volleyball events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We engaged Gulo to redesign our website.

SOLUTION

What was the scope of their involvement?

Gulo first did a small project so we could evaluate their work. They built an NCAA bracketing system that we used as a marketing tool on our previous site. Users could access the information quickly, learn when matches are happening, and check the scores.

We were impressed enough with Gulo's work that we contracted them to develop our site. They built it on WordPress. I considered a different framework to meet our particular needs, but they recommended WordPress due to its widespread use and high usability.

What is the team composition?

We work with a project manager who also develops code; a graphic designer; and two UI people.

How did you come to work with Gulo?

I sent a general inquiry out to an online platform asking about web developers. Gulo saw my post and reached out to me. 

How much have you invested with them?

We’ve spent $50,000.

What is the status of this engagement?

We started working together in 2017, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gulo delivered a high-quality website that met all of our needs. They continue to work on smaller projects and help us with larger projects as needed. We have a transparent and productive partnership, and it’s translated into clean end products that meet success.

How did Gulo perform from a project management standpoint?

The team excels at planning projects, but they often fall behind my standards of speed when they execute those projects. When Gulo assesses that a project will take four months, I push them to do two months. We’re still working on finding a balance between my deadlines and their processes.

What did you find most impressive about them?

Gulo regularly saves me money by advising against processes and projects that won’t improve our results. The team works with my technical knowledge and treats me as an equal in our partnership. They don’t charge us for their mistakes, and they accommodate our budget needs when our resources waver.

Are there any areas they could improve?

Their delivery could be faster. I’d also appreciate a more consistent quote mechanism. Gulo seems to lack a systematic approach to how they charge their time and effort, which causes some challenges and ambiguities.

Do you have any advice for potential customers?

Be specific about what you want out of your engagement with Gulo.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    They can quickly deliver a simple UI design, but more complex development leads to more challenges; they’re very meticulous about their work.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Gulo produces high-quality web products and clean code.
  • 4.0 NPS
    Willing to refer
    I’d recommend them to anybody.

UI/UX Design for Crowdfunding Platform

“It’s rare to find an honest or reliable partner, but Gulo fully embodied both characteristics.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2014 - Dec. 2016
Project summary: 

Gulo built an e-commerce website with an optimized UI/UX design on the frontend and PHP code on the backend. 

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, Crowdfunding Platform
 
Verified
The Review
Feedback summary: 

Gulo’s impeccable eye for UX design shines through in the site’s organized layout and straightforward navigation. With vast web knowledge and extraordinary levels of determination, their team holds the perfect combination for guaranteed success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

At the time of the project, I was the founder and CEO of an online crowdfunding platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We were transitioning our company from a cash gift registry service to a crowdfunding platform, so we needed to find talented UX/UI designers to redesign our e-commerce website.

SOLUTION

What was the scope of their involvement?

Assuming the role of our development team, Gulo expanded on our specifications and transformed our vision into a functional website. Their UX/UI designers crafted the frontend for optimal user engagement and integrated a robust e-commerce plugin. A bulk of their work involved PHP coding to preserve our extensive database during the transition. After revamping the site, their team provided ongoing support and maintenance for the platform.

What is the team composition?

Gulo’s two founders were our main points of contact, but we also worked with two of their developers. 

How did you come to work with Gulo?   

We discovered them through a mutual connection.

What is the status of this engagement?

They served as our primary web design vendor from 2013 - 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users have responded positively to the simple design and straightforward functionalities.

How did Gulo perform from a project management standpoint?

They always provided accurate timelines and shared their progress via Basecamp, phone, and email.

What did you find most impressive about them?

We valued our partnership with them because they made our success their top priority. It’s rare to find an honest or reliable partner, but Gulo fully embodied both characteristics. When we experienced a massive technical issue, they worked overtime until the problem was resolved. Their design talent is phenomenal, but their dedication is what sets them apart from their competitors. 

Are there any areas they could improve?   

While I prefer frequent communication, their other clients may appreciate low volume correspondence. Learning how to adapt to different work environments will benefit Gulo in the long run.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Strategy for Nutrition Society

"Gulo is excellent at evaluating and knowing what we need and what we don’t need."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2008 - Ongoing
Project summary: 

Gulo is a long-term partner that handles web development and has integrated several different digital properties with other vendors. Their involvement includes strategy and ongoing improvements to the website.

The Reviewer
 
Rockville, Maryland
Amy Gavin
Senior Manager, Digital Marketing & Strategy, American Society for Nutrition
 
Verified
The Review
Feedback summary: 

Their team has worked with us on technical aspects and overall strategy of our websites, boosting traffic and engagement. Gulo’s easy-to-use project management system paired with their deep understanding of business goals helps to seamlessly carry out projects while staying within budget. Overall, they’re a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager of digital marketing and strategy for the American Society for Nutrition. We are a small, scientific nonprofit membership organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We were looking for help with our digital strategy.

SOLUTION

What was the scope of their involvement?

Gulo worked on several of our digital properties that serve our members and the public. They built our original website and integrated several different digital properties with other vendors. Currently, they do a lot of strategy work with us to further develop our website and to meet different goals.

I usually give them our overarching goal and they evaluate what we are doing well and what we should improve, coming back with implementable suggestions. If something is out of their scope or we are going over budget, they communicate that to us. Gulo is really good at evaluating and knowing what we need and what we don’t need.

What is the team composition?

Their CTO is our main point of contact.

How did you come to work with Gulo?

We have worked with Gulo for several years. They were already on board when I joined the organization, and there’s a long history with them. I believe we ended up working with them because they had experience with several other nonprofit and membership organizations. In the nonprofit world, people change organizations a lot, so someone who had worked with them before within our organization recommended them.

What is the status of this engagement?

The relationship began in 2008, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had an increase in web traffic and engagement on the website. Furthermore, the integrations with other digital properties have been seamless, which makes our platform more user-friendly for members and non-members, thus increasing engagement.

How did Gulo perform from a project management standpoint?

They communicate well and are organized, breaking up projects into different steps and giving us options for different timelines and budgets. They have an online project management system which is easy to use. It keeps us all on task and allows us to see everything. Gulo also doesn’t mind scheduling phone calls with us, which is something I really appreciate. It’s just easier to talk things through for a lot of the project we work on. We also email back and forth and meet in person from time to time.

Gulo is flexible in how they work, and it feels like they’re part of our organization rather than a vendor.

What did you find most impressive about them?

The most impressive thing about them is how in tune they are with our goals. If I go to them with an idea, they’ll ask for our objectives first, which is something I really like because maybe what I’m proposing isn’t the best way to reach that goal. They are so easy to work with, and they aren’t just web developers; they provide a whole lot more value to our association than that.

Moreover, Gulo is considerate and guides us on the best way to achieve our goals while staying within our budget. They are very patient and will walk through the process with us, making sure we understand what is going on.

Are there any areas they could improve?

No. I don’t have anything bad to say about them.

Do you have any advice for potential customers?

Have an open conversation with them about the project’s immediate and long-term goals, and use their expertise for guidance. Also, be open to their ideas. They have a lot of experience to offer for guiding their customers, and we’ve benefitted greatly from that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Standard Balloting System for Nonprofit Organization

"The team accomplished all of our goals."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2015 - May 2016
Project summary: 

Gulo updated a web-based system they had previously built. The team created new functionalities to automate reports and communication. They also provided support as needed.

The Reviewer
 
51-200 Employees
 
Washington, D.C.
Manager, Nonprofit Organization
 
Verified
The Review
Feedback summary: 

Gulo provided responsive service and delivered quality results. Both personable and knowledgeable, the team fostered a seamless partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a manager for a nonprofit organization in the manufacturing sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gulo?

In 2005, Gulo designed and developed our standard balloting system. The system enabled committee members to submit votes and process the results. We re-engaged them in 2015 to make improvements and update the server and software.

What were your goals for this project?

We wanted to automate ballot voting, results sorting, and communication with committee members.

SOLUTION

How did you select this vendor?

We received a recommendation.

Describe the project in detail.

We communicated the concept to Gulo and they executed the software-based deliverables. The team created four new functionalities. First, they enabled us to send formatted emails via the website to the main committee or subcommittee members; we could also archive those messages. The two main automation functionalities gave us the ability to post ballots, submit votes, and provide the results’ breakdown to members. Finally, Gulo created features to submit comments and post meeting reports or miscellaneous materials.

What was the team composition?

I worked directly with Zach (Principal and Founder, Gulo).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team accomplished all of our goals. They were responsive whenever our website or program updates experienced glitches. Gulo charged us for those fixes, but we were happy to pay for their timely service.

How effective was the workflow between your team and theirs?

The partnership worked well.

What did you find most impressive about this company?

They were friendly, understood our requirements, and provided the appropriate solutions.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score We had an excellent experience.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was good.
  • 4.0 Cost
    Value / within estimates
    The prices were reasonable.
  • 5.0 Quality
    Service & deliverables
    They were excellent.
  • 5.0 NPS
    Willing to refer
    We'll definitely recommend them.

WordPress Dev & Design for University

“Gulo offered the best balance of affordability, skill, and capacity.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Sept. 2017
Project summary: 

After helping build out an initial idea, Gulo designed and developed a WordPress website. They also integrated a resource guide into a database and helped redesign a logo.

The Reviewer
 
5,001 - 10,000 Employees
 
Chicago, Illinois
Program Manager, University
 
Verified
The Review
Feedback summary: 

The customer feedback has been positive and the internal team appreciated Gulo’s commitment and personable approach. They went above and beyond to understand and meet all needs, while their high level of expertise made them a reliable partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a program manager at a university’s medical department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We needed a company to help us develop messaging and raise the profile of our project.

SOLUTION

What was the scope of their involvement?

They designed and developed our website. We provided them with very loose wireframes, but most of the time we relied on their expertise when we were making decisions about the look and feel of the site. It's a WordPress website that has a built-in resource guide. We gave them a spreadsheet of different resources we had found and they integrated it into a database with the backend that we can use. They also helped us redesign our logo and choose the colors. They continue to provide website maintenance for us.

What is the team composition?

We worked with about five of their team members.

How did you come to work with Gulo?

We found them through a word of mouth. We got quotes from a few different companies, but Gulo offered the best balance of affordability, skill, and capacity.

How much have you invested with them?

We spent about $25,000.

What is the status of this engagement?

We started working with them in May 2017 and we launched the website in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've received very favorable feedback. We accomplished a great deal for the money we spent, so it was a good investment on our part.

How did Gulo perform from a project management standpoint?

They were very easy to communicate with (either by email or phone). We had to nudge them a couple of times to keep us informed about the timelines and the progress, but they were very responsive. Overall, they were always available and patient with us as we were trying to understand the tech side of the website.

What did you find most impressive about them?

They're a small company, so we can contact them directly without feeling we're lost in a shuffle.

Are there any areas they could improve?

The project management piece could be a bit tighter in terms of keeping us informed of the progress. But we never doubted our decision to work with them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev for Cloud-Based System

“Professionals within our industry say that the new site looks awesome.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Ongoing
Project summary: 

Gulo took an existing website and rebuilt it using WordPress. Their team revamped the UI/UX into an interface designed for a responsive platform. They developed new features and continually support the site.

The Reviewer
 
11-50 Employees
 
Nashville, Tennessee
Paul Balsom
Director of Marketing & Sales, High Tide Technologies
 
Verified
The Review
Feedback summary: 

Gulo delivered a high-quality website for a more than reasonable price. The versatility of WordPress facilitates effective SEO campaigns. Users appreciate the site’s maneuverable interface and readily accessible content. Executive-level engagement ensures a productive collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and sales for High Tide Technologies. We’re a cloud-based remote monitoring company for the water waste and water utility space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We originally built our website using Squarespace. Despite having a simple interface, Squarespace didn’t grant us the robust control we needed to properly customize the site for SEO. We needed a development firm that could help us transition the site to a better CMS.

SOLUTION

What was the scope of their involvement?

Gulo started the engagement by questioning me about the types of websites we wanted to emulate with the redesign. They considered my vision and created a few basic wireframes that roughly demonstrated what they had in mind. Once I gave my approval, they started the development process.

Gulo redesigned our entire platform and developed it on WordPress. They implemented a custom UI/UX that’s a significant upgrade from the cookie-cutter template used by the previous build. They made sure to program the site with routine functionalities that were absent from the Squarespace version. For example, the WordPress CMS allows us to edit the names of blog pages, and that assists our SEO efforts.

We’re also starting create more content of regular basis, so Gulo helped us build a resource center within the site that enables visitors to sort and access digestible information. The feature gives our website a more professional presentation. It’s a lot more useful than just dumping a bunch of case studies onto an infinitely scrollable page. They also coded a dynamic page that enables customers to filter and find product distributors by location. The Gulo team continually updates the site and develops new functionalities whenever possible.

What is the team composition?

We primary communicate with Zach (Founder & Principal, Gulo), but they have at least five people assigned to our account.

How did you come to work with Gulo?

They were referred to us by the digital marketing agency we were using at the time. Our decision to hire them came down to a combination of price and the quality of their portfolio. Also, we were looking for a firm that interacted with us well. Our meetings together went smoothly, so we hired them.

How much have you invested with them?

We’ve spent around $25,000 thus far.

What is the status of this engagement?

We started working with them in September 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is responsive on mobile devices and possesses a clean UI/UX. The site’s overall layout benefits the presentation of our video content. Users appreciate how the simple architecture makes it easy to find information. One of our goals was to retain a navigable interface while also adding a significant amount of content. Gulo helped us achieve that goal.

How did Gulo perform from a project management standpoint?

We Collaborate via Asana per their recommendation. It’s a useful software that allows me to send messages to their whole team and exchange files back and forth. Whenever I call Zach on the phone, he makes a point to return my call within the same day. We’ve never met face-to-face, but we know each other well. We’ve spoken a lot throughout the engagement.

What did you find most impressive about them?

Most development firms operate within a bidding environment, so it’s difficult to determine when a company overcharges for their services. Gulo’s work delivered over and above the value they set on it. Professionals within our industry say that the new site looks awesome.

Are there any areas they could improve?

I don’t have any significant recommendations.

Do you have any advice for potential customers?

I find myself having to initiate communication when I want an update instead of automatically receiving scheduled reports. I don’t necessarily need constant updates, but that’s probably a factor other clients should consider. They’d likely accommodate me if I brought it up.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Design for Beauty Product Retailer

“I feel like we have extra staff members, rather than an outsourced team. They really go the extra mile for us.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

After identifying areas for improvement, the Gulo team updated the website’s mobile interface, correcting for misaligned, oversized, and off-centered content. They also made additional edits upon request.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Operations Manager, Beauty Product Retailer
 
Verified
The Review
Feedback summary: 

Gulo’s design efforts resulted in a website that aligned with the original vision. The team worked autonomously, taking responsibility for the quality of their work. Despite some missed deadlines, they proved to be a valuable asset, which led to future collaborations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager for Global Beauty Science, a cosmetics company. We recently launched a new skincare line.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We worked with a couple of agencies to build the website, but the finished product didn’t quite meet our standards. We needed a team to fix the outstanding issues, as well as implement some new features.

SOLUTION

What was the scope of their involvement?

Piece by piece, we analyzed our site with the Gulo team, identifying issues and areas where we could make improvements. Then, I gave their team access to our website, and they started working. There wasn’t much hand-holding, they worked pretty autonomously.

Our main problem was the mobile version of our site—the content was misaligned, oversized, and off-centered. Gulo made the necessary fixes and the additional edits we requested, delivering a website that more closely resembled our original vision.

What is the team composition?

We mainly worked with Zach (Principal & Founder, Gulo) and Hannah (Interactive Ideas Creator, Gulo).

How did you come to work with Gulo?

We’d been working with a digital agency on a different project, and I was discussing some of the other tasks we had on our plate. Based on a positive past experience, they recommended we work with Gulo. We followed the referral and met with Zach and his team in person. They were able to identify the issues with our site immediately and offered their services.

How much have you invested with them?

We’ve probably spent around $10,000.

What is the status of this engagement?

We started the first project in March 2018, but we’re still using them for other work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gulo improved our website’s look, delivering something we’re proud to display.

How did Gulo perform from a project management standpoint?

Zach handles project management processes. We mainly speak through emails, phone calls, or texts, and he’s consistently responsive. They also use a screen-sharing web app to enhance some of our discussions.

What did you find most impressive about them?

Gulo acts like they’re a part of the internal team. They pull from their extensive industry experience and offer valuable suggestions and solutions. I feel like we have extra staff members, rather than an outsourced team. They really go the extra mile for us.

Are there any areas they could improve?

In terms of scheduling, we went over on a few deadlines. Sometimes their estimates were a little off, but for the most part, they’re great.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & Design for Law Firm

"They’re personable and easy to work with. They really listen to what we want."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Gulo is redesigning a website to boost overall functionality and design. The primary new feature is an intuitive online payment capability for clients.

The Reviewer
 
1-10 Employees
 
Baltimore, Maryland
Alexander Verno
VP of Communications, FFT Law
 
Verified
The Review
Feedback summary: 

Still in development, the website has received positive feedback from internal stakeholders. Gulo's expert team inspires confidence throughout the project by communicating clearly from the start. Their ability to deliver to client specifications justify the cost and make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work with Friedman, Framme & Thrush (FFT) law firm. We do standard law firm work as well as work with other firms to develop websites and do operational management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We had a new logo and branding after merging with another firm. As a result, we needed to do an overall refresh of our website.

SOLUTION

What was the scope of their involvement?

Gulo started by asking us a lot of questions about our goals and what we need. They dug into what is unique about our business, and then designed the new site based on those factors. They did review our current site and make recommendations, but their goal is to deliver something wholly unique. We want something completely new, not just slightly modified.

They do all of the wireframes, development, and design work. They did some API work in the area of the site where we store our attorney bios. They made it so we only have to update the bio in one location. They’re also working on the UE of the payment processing portions of the site for our regular practice and our collections practice.

What is the team composition?

We primarily work with Zach (founder, Gulo). A couple of designers and developers work on our project, but he's our main point person.

How did you come to work with Gulo?

I've worked with Gulo on two previous projects. I first found them by putting out a bid request on some online contracting sites. They responded and had a good presentation.

How much have you invested with them?

I think the initial bid was $21,000 and it's been right around that amount.

What is the status of this engagement?

They started working on this project in March 2018 and the engagement is ongoing. I initially worked with them 3–4 years ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're in the final stages of development of the site now. Overall, I really like the look of the site. It's clean and modern. They did a great job responding to what we asked for. The new site is easy for clients to understand what kind of payment they need to make, and where to go on the site to make it.

How did Gulo perform from a project management standpoint?

Their team is good about staying on top of things. I check in frequently as well to make sure the project is on track. We use phone, email, and web conferencing to keep in touch. Zach came to our Baltimore office to meet with us in person before the project started.

What did you find most impressive about them?

They’re personable and easy to work with. They really listen to what we want.

Are there any areas they could improve?

No, not that I can think of.

Any advice for potential customers?

Listen to Gulo’s advice. I figured out very quickly that it's best to hire experts if you want to do things right. They’re good at what they do, so listen to what they have to say.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Consumer Packaged Goods Company

"They were smart, pleasant, transparent, consistent, and hardworking."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Mar. 2018
Project summary: 

Gulo overhauled a product-based website to optimize content for organic search. The team developed the backend, designed the layout, and built landing pages that customized the UX based on visitors’ interests.

The Reviewer
 
51-200 Employees
 
Cromwell, Connecticut
Jen Ilacqua
Brand Manager, iHealth, Inc.
 
Verified
The Review
Feedback summary: 

The modern-looking website was accessible and user-friendly. Gulo received positive feedback from internal stakeholders for multiple product pages and features. The team’s proactive approach to creative problem-solving exceeded expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a brand marketer for i-Health Inc., a division of DSM.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

up4 probiotics is a relatively new brand.  Our goal was to create a new redesigned, responsive and personalized website that would create a connection, brand reinforcement and product alignment with consumers.

SOLUTION

What was the scope of their involvement?

Gulo was responsible for website redesign and strategy. They led ideation for different concepts for the brand website.  In addition, they created an innovative customization strategy for the brand; customized landing pages were created to help distinguish users coming to the site from organic searches and external (digital media) links. Additionally, the site used social media logins and geo-targeting to customize pages to users’ interests.

The team also created a Self-Assessment Questionnaire (SAQ) to recommend products to users, driving them to newly created single product pages. To encourage coupon downloads, Gulo linked our digital Synchronous Serial Interface (SSI) to a third-party coupon site and enabled downloads through two external rebate apps.

Finally, Gulo was responsible for ongoing SEO, website maintenance and support.

What is the team composition?

Zach and Fred (Co-Founders, Gulo) were our main points of contact, on a daily basis.

How did you come to work with Gulo?

Our main agency had an existing relationship with Gulo.  Based on the brand’s needs, Gulo was the perfect fit.

What is the status of this engagement?

From October 2017 through December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Internal stakeholders enjoyed the unique customization, ease of use, and clean and modern design. Gulo’s wireframes and design templates proved helpful for choosing the look and feel. The “Find your Probiotic” quiz also earned positive user feedback for its informational content and recommendations feature. To date, our website visits increased by over 500% with a 92% quiz completion rate. In addition, SEO rankings have consistently risen over time.

How did Gulo perform from a project management standpoint?

Overall, Gulo was very communicative and kept us appraised as to the status of the website launch, they also communicated weekly regarding SEO optimizations to the website.  Throughout the duration of the project, we communicated via phone, email, and in-person for reporting meetings. In addition, Zach and Fred participated in weekly status calls with our other agency partners to provide status, but also learn and understand various business challenges. During these calls, Zach and Fred demonstrated their genuine interest in the brand’s success. They proactively suggested page and content optimization solutions via on a regular basis. Overall, their service went above and beyond.

What did you find most impressive about them?

The team listened to our business challenges and leveraged their expertise to solve problems creatively. Zach and Fred are strategic, innovation, smart and down to earth. Overall, a pleasure to work with.

Are there any areas they could improve?

Overall, I would recommend Gulo. No major areas of improvement come to mind.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Trade Association

“The platform Gulo built helped streamline previously tedious, time-consuming processes.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Nov. 2015
Project summary: 

Gulo designed and built a web-based member services platform on WordPress, incorporating custom features and PayPal.

The Reviewer
 
1-10 Employees
 
Washington, DC
Dianne Douglass
Director of Operations, Trade Association
 
Verified
The Review
Feedback summary: 

Gulo successfully delivered a well-functioning website that helped streamline processes for a client. Great partners throughout the process, their team was very accessible, responsive, and professional even under pressure. Their efficient, customer-centric approach sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of operations for a trade association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gulo?

We wanted to streamline one of our member services platforms, so we engaged Gulo to help us build the web-based platform from scratch.

SOLUTION

What was the scope of their involvement?

Gulo designed and developed a website platform on WordPress, incorporating PayPal and other customer features as needed for member access. We provided them with the logo and some basic design ideas, and they developed wireframes.

What is the team composition?

We primarily worked with Zach (Principal and Founder, Gulo).

How did you come to work with Gulo?

One of our interns was tasked with finding a vendor for the project. After we spoke with Zach, we felt confident that he could do the job; he was very communicative and seemed to understand our goals and challenges well. Their services were also reasonably priced.

What is the status of this engagement?

We worked together from around the summer of 2015 to November.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform Gulo built helped streamline previously tedious, time-consuming processes. Zach was a great partner, making himself readily available to answer urgent questions or requests from our client.

How did Gulo perform from a project management standpoint?

They were very responsive and quick to address any problems that popped up. Although I never met Zach in person, we were able to work together efficiently through a ticketing system and by phone and email.

What did you find most impressive about them?

Gulo came along at the right time and delivered on everything they promised. Zach was very professional throughout the engagement, even during some hectic moments. He always kept me in the loop and I felt comfortable working with him throughout the process.

Are there any areas they could improve?

I can't think of anything they could've done differently. Perhaps, it would've been nice to meet in person.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Illinois
ID
02747944
Date of Formation
Jan 8, 2009
Last Updated
Mar 12, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jul 23, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
11
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
February 20, 2019