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5.0
8 reviews

Guaranteed Removals specializes in removal of negative and defamatory content online. Our services are guaranteed in that there are no upfront costs and the client only pays when results are achieved. 

 
$1,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2009
Show all +
Burlington, Canada
headquarters
  • 3425 Harvester Road, Suite 200
    Burlington, ON L7N 3N1
    Canada
    8666892261

Reviews

5.0
8 reviews
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Reputation Management for Bariatric Medicine Physician

"They were very responsive, professional, and respected their clients."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Ongoing
Project summary: 

Guaranteed Removals offered reputation management services with the aim of fostering a positive brand identity. 

The Reviewer
 
1-10 Employees
 
Paradise, Nevada
Jan L
Bariatric Medicine Physician, Private Medical Practice
 
Verified
The Review
Feedback summary: 

While their link removal services didn't generate results, the client is exceptionally pleased with their positive reputation management program. The client's online reputation has been drastically improved. The team's invested, caring attitude has fostered a long-term engagement. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a leading authority and an advocate for people who want answers understand their health, diagnosis and treatment options. I currently connect with my audience via social media channels such as Facebook, Twitter, Instagram, and LinkedIn.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

Reputation management services. GR was hired to remove negative online content for me as well as help me improve my overall brand on the internet.

What were your goals for this project?

My goal was to have an improved and better image on the internet. I wanted to have a positive brand identity when people (particularly those that I am close with as well as my followers) to see a positive representation of me when they Googled me.

SOLUTION

How did you select this vendor?

I did a lot of online research as well as market research and came across their website.

Describe the scope of their work in detail.

They have 2 primary teams. A link removal team as well as a positive reputation management (PR/marketing) team. I initially hired them to remove negative content for me on my behalf. However, the project was unsuccessful. After that, I was given an option to try out their positive reputation management program and I've stuck with them ever since. It has been 16 months since I started that project and I have not looked back.

What was the team composition?

The team had a diverse group of people including marketing professionals, professional writers, paralegals, account managers, graphic designers, web designers, social media coordinators, etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was initially unsatisfied with their link removal services as they did not help me remove the negative links that I assigned. However, since I switched over to their PRM program, I've been experiencing a lot of success. The program has drastically helped me improve my online brand and I have one of their members - Abel to thank for.

How effective was the workflow between your team and theirs?

It was very effective. They were very responsive, professional, and respected their clients.

What did you find most impressive about this company?

I was quite impressed with their PRM program. Initially, I was only giving this program a 3-4 month try. However, after working with Abel for 2 months, his professional attitude as well as his care for my campaign made me stay long term. I have been working with Abel and his team for well over 16 months by now and I'm still a very happy client.

Are there any areas for improvement?

Link removal aspect can be improved. While it's true that they don't charge you anything if they are unsuccessful in removing the negative content, I really hoped that they would be successful in removing the negative content.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Reputation Management for Live Streaming Application

"They would come up with solutions that would make our progress more efficient yet very productive."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
June 2019 - Mar. 2020
Project summary: 

Guaranteed Removals offered brand reputation services with the aim of building the client's brand identity and awareness through social media platforms and press releases.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
CEO, Live Streaming Application
 
Verified
The Review
Feedback summary: 

The vendor's efforts strengthened the online presence along with brand awareness. As a result, the app received a significant amount of traffic, which continues to increase, along with inquiries. Guaranteed Removals is a knowledgable group that's easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a live streaming media application. We offer a multi-streaming solution on mobile phones for anyone to distribute their content in live, through multiple social media channels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

We were looking to build our brand identity and awareness through social media platforms as well as increase our online presence by creating and managing social media posts and press releases.

What were your goals for this project?

Our goals were to create awareness and traffic to our mobile app through our app. Guaranteed removals have done a great job by helping us with this task.

SOLUTION

How did you select this vendor?

I have searched for various PR companies online that can create an online presence, and after watching their reviews and speaking to them about their marketing strategies, there was no doubt they are the best so far to work with.

Describe the scope of their work in detail.

After numerous discussions involving the strategy to increase online presence and push of marketing, we have conducted a number of interviews to gather as much information as needed to achieve our goals. They were very diligent and professional by providing a step by step solution. Guaranteed removals followed up every week with a phone call with a report on our progress, which in the end we have achieved.

What was the team composition?

We have worked closely in a very collaborative atmosphere. We had discussions with their specialists in every field to make sure we don't miss any step during the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The greatest outcome was the increase in our online presence and awareness of our app. We had a tremendous increase in traffic to our app and a greater network to collaborate with since the begging of our work. Various professionals have tried to contact us and work with us due to the results of Guaranteed Removal's work success with us. Our app has seen an increase in traffic organically since then and keeps going!

How effective was the workflow between your team and theirs?

The team in Guaranteed removals was easy to communicate with and very pleasant to work with. It was definitely one of the best business relationships I have ever experienced.

What did you find most impressive about this company?

The most impressive about the company is their knowledge of the industry and the experience in their field. They would come up with solutions that would make our progress more efficient yet very productive.

Are there any areas for improvement?

It would be great to have things work faster, but the quality is more important than quantity, so I am very satisfied with the pace that we worked in.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Reputation Management for Music-Focused Marketing Company

"They made sure that everything went as smoothly as possible and fostered a constant flow of communication."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2019 - Ongoing
Project summary: 

Guaranteed Removals was hired to eliminate negative coverage of a music-focused marketing company. In addition to link removal, the team also ventured to improve the client's branding and online reputation.

The Reviewer
 
11-50 Employees
 
New York, New York
Lindsay Guion
Founder, CEO, & Chairman, Music-Focused Marketing Company
 
Verified
The Review
Feedback summary: 

Guaranteed Removals effectively produced excellent PR pieces. They generated high-quality content in the form of articles, blogs, and interviews. They maintained open lines of communication and paid great attention to detail in their work. Their team is comprised of skilled, dedicated individuals.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

GUION PARTNERS was founded in 2005 by music industry entrepreneur Lindsay Guion. In the past decade, we have grown to a team of 12 talented marketing and management professionals, in addition to our partnerships with industry leaders around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

When hiring Guaranteed Removals, I sought after both link removal services as well as Positive Reputation Management.

What were your goals for this project?

I wanted to use GR's service to improve my online image and boost my personal as well as professional branding.

SOLUTION

How did you select this vendor?

I did a lot of research and pricing comparison before I finally settled for this company. They have a ton of publicity and that ultimately led me to sign up.

Describe the scope of their work in detail.

They have a link removal team as well as a Positive Reputation Management team. I worked with both teams. These two departments work in conjunction to improve their clients' reputations on the internet.

What was the team composition?

The team was composed of legal experts, paralegals, marketing professionals, PR specialists, social media coordinators, web developers, and an account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In just a few months, the team was able to successfully produce high quality PR pieces in the form of articles, blogs, interviews, and press releases.

How effective was the workflow between your team and theirs?

Extremely effective. They made sure that everything went as smoothly as possible and fostered a constant flow of communication.

What did you find most impressive about this company?

Their attention to detail and their customer service. Every single person in this company is dedicated to bringing quality customer service to their customers.

Are there any areas for improvement?

Not that I can think of right now.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Reputation Management for Wellness Business

"They were consistently on time and produced quality work quickly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

Guaranteed Removals ventured to manage a wellness clinic's digital reputation through the elimination of a fraudulent press release. Their services included link-removal, copywriting, and general PR consulting.

The Reviewer
 
1-10 Employees
 
West Linn, OR
Clinic Director, Wellness & Fitness Company
 
Verified
The Review
Feedback summary: 

Guaranteed Removals swiftly achieved the goals set out by the client. They maintained continuous communication and quickly produced the desired results. The client's experience was entirely positive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the clinic director of a functional medicine practice in the Portland area. We assist people with chronic health issues and specialize in nutrition, detox and lifestyle coaching.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

We hired them to remove a inaccurate press release that misrepresented what we do and how we do it. We believe it was a competitor. It was demonstrably untrue.

What were your goals for this project?

To remove the press release and further promote a more accurate portrayal of what we do.

SOLUTION

How did you select this vendor?

We did our research, and after speaking with several companies chose Guaranteed Removals.

Describe the scope of their work in detail.

They began with an in depth phone interview to learn more about our company. Then they immediately began removing the inaccurate press release, while also promoting us on line to offset the negative.

What was the team composition?

Their team is specialized, so I worked with different ones. Link removal, press release copy writers, reputation management consultant, plan for overall effectiveness for efficiency.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Simply put, they did exactly what they said they would do, quickly and with constant communication with me for updates and feedback. I was very impressed.

How effective was the workflow between your team and theirs?

They were consistently on time and produced quality work quickly.

What did you find most impressive about this company?

From the start, they did what they said they would do, in a timely and professional manner.

Are there any areas for improvement?

My experience was entirely positive, so I would say, no.

5.0
Overall Score Professional, timely, effective.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Never an issue.
  • 5.0 Cost
    Value / within estimates
    Worth every penny. Removing inaccurate online content costs a business money. Hiring Guaranteed Removals is a good investment.
  • 5.0 Quality
    Service & deliverables
    They did what they said they would do, in a timely and professional manner.
  • 5.0 NPS
    Willing to refer
    They earned my trust, so I would refer.

Reputation Management Services for Individual

“They do exactly what they advertise and promise.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019
Project summary: 

Guaranteed Removals eliminated any sign of undesired content from public view for a private individual’s online presence. Their team also offered PR and promotion services that the client declined.

The Reviewer
 
Poulsbo, Washington
Self-Employed
 
Verified
The Review
Feedback summary: 

Courteous, empathetic, and professional, the team was successfully able to remove the content as promised. Working in an accelerated timeframe, the project manager was patient, understanding, and willing to answer any questions that arose. They responded to questions and concerns within a day.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

In my work with Guaranteed Removals, I was functioning as a private individual. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Guaranteed Removals?

They’re in the business of removing sensitive content on the Internet. That’s what I worked with them to do, after finding unflattering things related to me online. They were tasked with making them go away.

SOLUTION

What was the scope of their involvement?

The primary service they provide is erasing content from the Internet. At the time, there was sensitive information available to the public on the Internet that I wanted to hide. We worked together to accomplish that. They have another service that I didn’t use where they promote favorable content for you—it’s almost like PR. I didn’t use those services, though.

What is the team composition?

I had consistent, direct contact with Destiny (Paralegal Specialist, Guaranteed Removals). 

How did you come to work with Guaranteed Removals?

I was aware of the content I wanted to get rid of and saw a news segment that indicated that companies like Guaranteed Removals exist. From there, I Googled companies that do that and decided to work with them based on our initial phone call.

How much have you invested with them?

I spent between $10,000–$13,000 on their services.

What is the status of this engagement?

Everything was taken care of in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Not only was Guaranteed Removals very easy to work with, but they were also 100% effective in removing sensitive content. I’m extremely satisfied with their service. My representative, Destiny, was beyond helpful and courteous. She was compassionate about my situation, was patient with all my questions, professional, and effective at her job. I’d recommend working with them based on that.  

How did Guaranteed Removals perform from a project management standpoint?

Destiny’s performance is really what drove me to leave such a glowing review. I paid extra for them to expedite their services, cutting down on their usual 90-day timeframe. They did everything within the accelerated timeframe that we decided upon. The communication was also excellent throughout the process. Destiny would respond to my emails the same day.  

What did you find most impressive about them?

They do exactly what they advertise and promise. Customers aren’t even charged if they aren’t able to get the content off the Internet. That’s why it’s called Guaranteed Removals—you won’t pay unless the task is accomplished.

Are there any areas they could improve?

I really can’t think of anything. They completed the task in a timely manner with extreme courtesy. 

Do you have any advice for potential customers?

Just ask their team many questions to understand the process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Considering everything they completed, they delivered good value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Image Management for Carpet Cleaning Company

“I was surprised by how much they knew about the online reputation world.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - July 2019
Project summary: 

Guaranteed Removals successfully removed false online reviews about a company that specializes in carpet cleaning and flood damage restoration.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Joshua Bisson
President, Pro-Fresh N' All, LLC
 
Verified
The Review
Feedback summary: 

Guaranteed Removals’ efforts significantly improved the client’s online reputation. Their niche expertise, personalized approach, and fluid communication set them apart in the industry.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of a company that offers professional fire and water damage restoration. We also clean carpets, tile and grout, and upholstery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

We hired Guaranteed Removals to help us with an onslaught of negative comments posted by a former employee.

What were your goals for this project?

Our goal was to remove these fake and unfair reviews against us. It has been such a nightmare to deal with, so legal action is still an option.

SOLUTION

How did you select this vendor?

We selected this vendor after careful consideration. Guaranteed Removals have the proper contacts in the large companies that control review sites.  

Describe the scope of their work in detail.

The team patiently dealt with each review according to the terms of use and any other legal option available. They would take one complaint at a time, get on the phone, and send emails as needed.

What was the team composition?

I worked closely with 2–3 contacts from Guaranteed Removals.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We only paid after we saw the results, and the outcome has been quite positive.

How effective was the workflow between your team and theirs?

The workflow was great. Guaranteed Removals always kept me in the loop by sending updates by email or phone.  

What did you find most impressive about this company?

I was surprised by how much they knew about the online reputation world. There are many vendors out there, but I am most impressed by Guaranteed Removals’ personal approach.

Are there any areas for improvement?

It’s best to not to rush this kind of service or else the results might not match expectations.

What tips or recommendations do you have?

This is a service that would take a little time. Having patience is key.

5.0
Overall Score I’m quite pleased with their excellent work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their timing was great.
  • 5.0 Cost
    Value / within estimates
    They offer great pricing for the amount of attention they give. It’s about what you would expect to pay to tackle PR issues.
  • 5.0 Quality
    Service & deliverables
    They delivered excellent work from start to finish.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Reputation Management for Clinician

"Whenever I needed something or had a question, they did not hesitate to answer my concerns."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Oct. 2019
Project summary: 

Guaranteed Removals repaired someone's online reputation. They removed negative search results and generated positive PR. 

The Reviewer
 
1-10 Employees
 
St. Michael, Barbados
Alfred Sparman
CEO at The Sparman Clinic, The Sparman Clinic
 
Verified
The Review
Feedback summary: 

Guaranteed Removals successfully removed links. Their PR services also helped greatly in improving the client's image. The workflow was effective. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO and owner of the Sparman Clinic based in Barbados.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

I hired Guaranteed Removals to help them repair my online reputation. They were skilled and trained in both removing defamatory links as well as generating positive content to repair my online brand that had been damaged. 

What were your goals for this project?

To get rid of negative search results on my Google page.

SOLUTION

How did you select this vendor?

I found them years ago and have been on great terms with them ever since.

Describe the scope of their work in detail.

When I first contacted them, they helped me remove a few links that would otherwise make me look very bad online. Most recently, I hired them for both link removal services as well as PR services. For the PR side, they helped me run a scholarship program that has been very successful!

What was the team composition?

I'm not entirely sure how many team members were involved. They were all excellent members of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Years ago, the link removal services were excellent and they were able to help me. This time round, their PR services (scholarship program) made a huge positive impact on my brand.

How effective was the workflow between your team and theirs?

It was very effective.

What did you find most impressive about this company?

Their customer service! Whenever I needed something or had a question, they did not hesitate to answer my concerns.

Are there any areas for improvement?

Not that I can think of right now.

5.0
Overall Score Would highly recommend. They've helped me multiple times in the last few years.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were easy to reach and never missed any calls.
  • 5.0 Cost
    Value / within estimates
    Unless they achieve results, I did not have to pay anything.
  • 5.0 Quality
    Service & deliverables
    They were truthful to their guarantees.
  • 5.0 NPS
    Willing to refer

Reputation Management Services for Individual

"This is a great company that fulfills its mission: the mission of helping people have a second chance at life."

See More

5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2019 - Ongoing
Project summary: 

Guaranteed Removals removed negative information about an individual.

The Reviewer
 
1-10 Employees
 
Bellevue, Nebraska
Andrew Campbell
Employee, Government Organization
 
Verified
The Review
Feedback summary: 

The team was kind and effective, helping their client start anew.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Government organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Guaranteed Removals?

Reputation Management

SOLUTION

How did you select this vendor?

Based upon misin of the firm

Describe the scope of their work in detail.

Reputation Management

What was the team composition?

Worked with two people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Removal of negative content and branding

How effective was the workflow between your team and theirs?

Great

What did you find most impressive about this company?

This is a great company that fulfills its mission: the mission of helping people have a second chance at life. People make poor choices and mistakes and the world is cruel

The customer service, the friendliness, and the compassion only strenghtens the loyalty of its customers.

I was at first reluctant because I used another reputation service and when the contract was done they pulled back everything that was accomplished. Guaranteed removals do not do that, they actually serve and care about you. I highly recommend using this serivce.

Jonathan and Chrystal are outstanding. Kuddos guys and thank you form the bottom of my heart.. AHC

Are there any areas for improvement?

None

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer