GRYD.IO is the managed IT service provider you can trust to keep your business running at peak efficiency. We specialize in providing Managed IT, Cybersecurity, and Automation to businesses of all sizes so that they can focus on the things that matter most: growing their organizations and serving customers better.
Our world-class customer service sets us apart - we are responsive, knowledgeable, and friendly 24/7! Our tailored solutions provide unparalleled scalability to fit any size organization’s needs while our transparent pricing allows you to budget for the future with confidence. Let GRYD.IO be your guide.
Managed IT Support: Gryd is your go-to managed IT service provider. Our experts are available to provide responsive, knowledgeable, and friendly support 24/7. Our managed IT support systems are designed to keep your business running at peak efficiency.
· IT Helpdesk
· Virtual CIO
· Asset Management
· On and Off Boarding Employees
· End User Training
· IT Strategy
Cybersecurity: Gryd is your partner when it comes to cybersecurity. Our team of experts is well-versed in the latest cybersecurity trends and best practices. We are committed to providing comprehensive security solutions that keep your business safe and secure.
· Endpoint Protection
· Identity Management
· Vulnerability detection
· Backup and recovery
· Security Audits
· Awareness Training
Atlassian Support: Gryd is also your trusted resource for Atlassian support. We understand the unique challenges of using Atlassian, and we’re here to help you get the most out of your tools so that you can focus on the things that matter most.
GRYD.IO’s ability to provide innovative and adaptive solutions impresses clients. Their flexibility and problem-solving approach help in achieving project goals effectively.
Room for Improvement in Post-Project Support
While clients are generally satisfied, some have noted that improving post-project support services could further elevate the client experience and ensure long-term success.
Personalized and Client-Centric Approach
GRYD.IO is noted for their personalized approach, tailoring solutions to meet specific client needs. Their commitment to understanding and aligning with client values enhances the overall effectiveness of their services.
High Client Satisfaction
Client feedback consistently reflects high satisfaction with GRYD.IO's services. Clients appreciate their expertise, responsiveness, and the tangible improvements in cybersecurity and IT infrastructure.
Comprehensive IT and Cybersecurity Services
GRYD.IO offers a wide range of services including IT strategy consulting, managed IT services, cybersecurity measures, and employee training, catering to diverse client needs.
Strong Expertise in Cybersecurity
GRYD.IO consistently demonstrates deep knowledge and expertise in cybersecurity, successfully implementing robust security protocols and improving clients' cybersecurity postures. Their solutions often result in reduced breaches and enhanced system resilience.
"We've been entirely hands-off after the onboarding and kickoff, and their team has blown us away."
Aug 2, 2023
Founder & CEO, EasyHaul
Nicholas Plate
Supply Chain, Logistics, and Transport
Vancouver, Washington
11-50 Employees
Phone Interview
Verified
A company that offers shipping services both domestically and internationally has enlisted the help of gryd.io to provide managed IT, project management, and helpdesk services.
The client is delighted with the quality of gryd.io's work. The team successfully tackled an extensive backlog with efficiency. Thanks to the team's efforts, the client is relieved as they don't have to worry about tickets or issues. gryd.io has been a perfect long-term partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the founder and CEO of EasyHaul. Our company specializes in domestic and international shipping services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with gryd.io?
We hired gryd.io to provide managed IT, helpdesk, and project management services.
SOLUTION
What was the scope of their involvement?
Our process with gryd.io has consisted of two phases: an introductory and an ongoing support phase. Initially, we onboarded them into our system and helped them get acquainted with our team. Then they began providing us with managed helpdesk and ongoing maintenance services.
Additionally, we've collaborated on various projects with them over time. They've done some software administration for us along with managed IT services. The team performs all the work remotely.
What is the team composition?
There are 5–10 people, including the helpdesk team and the project manager.
How did you come to work with gryd.io?
We discovered gryd.io through a Google search.
How much have you invested in them?
It's close to $200,000.
What is the status of this engagement?
Our engagement began in October 2020, and it's ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Before bringing on gryd.io, we didn't have anyone specifically for IT. We had a backlog of a few hundred IT helpdesk issues from employees directly. Thanks to the gryd.io team's efforts, they cleared the backlog in just two months. Nowadays, we receive an average of 3-5 daily requests, and the team always resolves them quickly and efficiently.
How did gryd.io perform from a project management standpoint?
Most of our communication is through email, Zoom, and phone calls on occasion. We have an ongoing retainer, and they stick to the budget. The team always meets the deadlines.
We utilize Atlassian, Jira, or a ticket management system to streamline our work processes. It's significantly enhanced our ability to keep track of statistics, manage tasks, and stay updated on current issues from our perspective.
What did you find most impressive about them?
The gryd.io team's work is exceptional, and our experience with them has been phenomenal. We've been entirely hands-off after the onboarding and kickoff, and their team has blown us away. They take care of everything on their end, and we don't have to worry about any tickets or issues. We can give them a description of what we need, and they take care of things.
Are there any areas they could improve?
There's nothing I can think of for areas of improvement.
Do you have any advice for potential customers?
gryd.io will be a fantastic fit if you need in-house IT or are looking to outsource part of your technical support process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity & IT Services for Auto Auction Marketplace
$50,000 to $199,999
June 2021 - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“gryd.io delivered work on time and answered all our questions in our weekly reviews.”
Jul 13, 2023
IT Director, Salvagebid
Andrew Vander Tang
Automotive
Vancouver, Washington
11-50 Employees
Phone Interview
Verified
gryd.io provided cybersecurity and managed IT services for an auto auction marketplace. gryd.io implemented Jira and email security software and created device management security policies for the client.
gryd.io helped the client achieve 100% compliance with their device management security policies. gryd.io found creative solutions to the client’s needs. The team delivered work on time and used Jira for project management. gryd.io answered all the client’s questions in their weekly reviews.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the IT director of an online auto auction marketplace. We perform B2B and B2C sales through our website.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with gryd.io?
We needed help with some IT projects that were outside of our scope of work, one of which involved software development and implementation.
SOLUTION
What was the scope of their involvement?
gryd.io provided remote development and cybersecurity services for our company. We started with a kickoff meeting where we defined our project’s goals and created a timeline. Then, gryd.io worked on each project and went over each step of the process as it was completed for review. gryd.io provided any necessary training and implemented Jira for us.
gryd.io also installed email security software and provided monitoring and maintenance services. Regarding cybersecurity, gryd.io conducted initial testing and implemented different security policies on our front- and backend using Microsoft Azure. gryd.io assisted with any necessary training during the project. gryd.io also helped us create security policies for device management and user security.
What is the team composition?
We worked with three teammates from gryd.io, including a project manager.
How did you come to work with gryd.io?
We worked closely with another company that had previously worked with gryd.io, and that company recommended gryd.io to us.
How much have you invested with them?
We spent around $100,000 with gryd.io.
What is the status of this engagement?
We worked with gryd.io between June 2021–June 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Before working with gryd.io, we had a major lack in our device management security policies since a lot of our devices were unsecured and non-compliant. After working with gryd.io, they went through the initial testing and implemented different security policies that resulted in 100% compliance.
How did gryd.io perform from a project management standpoint?
gryd.io delivered work on time and answered all our questions in our weekly reviews. They met the project’s goals and timeframe and delivered work sometimes ahead of schedule. We used Jira for project management and communicated mostly through email and phone calls.
What did you find most impressive about them?
I was impressed by gryd.io’s flexibility and adaptability, which allowed them to find creative solutions to meet our goals. The team had a results-driven and problem-solving approach.
Are there any areas they could improve?
I can’t think of anything off the top of my head for gryd.io to improve.
Do you have any advice for potential customers?
I recommend potential customers bring an idea of the goal they want to achieve, and gryd.io will devise a solution for you.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity Services for Penetration Testing Company
CybersecurityIT Managed Services
$50,000 to $199,999
June 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed us the most was their depth of knowledge, personalized approach, and unwavering commitment."
Feb 23, 2024
Founder, Packetlabs Ltd.
Richard Rogerson
IT Services
Mississauga, Ontario
11-50 Employees
Online Review
Verified
GRYD.IO provided cybersecurity services for a penetration testing company. The team implemented security protocols, conducted employee training, and supported the IT infrastructure.
GRYD.IO’s efforts improved network performance, employee awareness of cybersecurity threats, and system reliability. The team's responsiveness and proactive communication ensured a smooth workflow. Overall, they were incredibly knowledgeable and committed. Customers can expect great service.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Packetlabs Ltd.
Describe what your company does in a single sentence.
We specializing in expert penetration testing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire GRYD.IO to accomplish?
We hired gryd.io to enhance our computer and network security systems.
We aim to secure our IT management infrastructure and bolster overall cybersecurity measures.
SOLUTION
How did you find GRYD.IO?
Online Search
Why did you select GRYD.IO over others?
Great culture fit
Company values aligned
How many teammates from GRYD.IO were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They implement robust security protocols, conduct employee training on cybersecurity best practices, and ongoing monitoring and support
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We observed a significant increase network performance, increased employee awareness of cybersecurity threats, and improved overall system reliability.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their responsiveness and proactive communication were commendable.
What was your primary form of communication with GRYD.IO?
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us the most was their depth of knowledge, personalized approach, and unwavering commitment to ensuring our cybersecurity needs were met with precision.
Are there any areas for improvement or something GRYD.IO could have done differently?
They are good but they need to improve their post-project support services which could further elevate the client experience and ensure long-term success.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity for Design & Technology Co
Cybersecurity
$50,000 to $199,999
Jan. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They didn't just fix problems; they kept us ahead of new threats."
Dec 27, 2023
Founder, Crema
George Brooks
Software
Kansas City, Missouri
11-50 Employees
Online Review
Verified
A design and technology company hired gryd.io for cybersecurity services. The team assessed the client's security measures to address vulnerabilities and threats to create a rock-solid security plan.
Thanks to gryd.io's efforts, the client saw a big drop in security issues and an improvement in post-implementation assessments. gryd.io's team responsively addressed all needs and kept everyone in the loop at every project stage. The team was also dedicated, responsive, and helpful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Crema
Describe what your company does in a single sentence.
Crema is a design and technology consultancy that helps companies build the custom software they need to compete in today’s market.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
We brought in gryd.io to amp up our software company's cybersecurity. v
Our goal was to make sure our systems were rock-solid against any cyber threats and to keep our software and sensitive info super secure.
SOLUTION
How did you find gryd.io?
Online Search
Why did you select gryd.io over others?
Good value for cost
Company values aligned
How many teammates from gryd.io were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They did a deep dive into our cybersecurity, set up some top-notch security measures, kept an eye on vulnerabilities, and even gave our team the lowdown on how to be cyber-savvy. We got a detailed security report, a solid cybersecurity plan, and ongoing support for anything security-related.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The results were awesome. We saw a big drop in security issues, and their post-implementation assessments showed we were in way better shape. It really proved their solutions worked.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We mainly chatted through meetings, emails, and this cool online platform. They kept us in the loop at every step, which we really appreciated.
What was your primary form of communication with gryd.io?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The coolest thing about gryd.io was they didn't just do their thing and vanish. They stuck around, always making sure our cybersecurity was up-to-date. They didn't just fix problems; they kept us ahead of new threats. Their dedication to helping us learn and stay safe was something else.
Are there any areas for improvement or something gryd.io could have done differently?
Even though we loved working with them, there's always room for improvement. Having a clearer guide for post-implementation support would've made things even smoother for us.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Computing Company
IT Managed Services
$50,000 to $199,999
May 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They take care of everything on their end, and we don't have to worry about any tickets or issues."
Dec 14, 2023
Server Firmware Engineer, NVIDIA
Aaditya Yadav
Information technology
Santa Clara, California
10,001+ Employees
Online Review
gryd.io provides a computing company with managed IT services, including network maintenance, cybersecurity improvements, help desk support, and IT consultation.
gryd.io has helped the client clear their backlog. They also enable the client to receive and quickly resolve an average of 3-7 requests daily. Moreover, their team demonstrates adept responses, timely delivery, attentiveness to the client's needs, and efficient project management. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Server Firmware Engineer of NVIDIA.
Describe what your company does in a single sentence.
The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI, and is fueling the creation of the metaverse. NVIDIA is now a full-stack computing company with data-center-scale offerings that are reshaping industry.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
IT Managed Services
SOLUTION
How did you find gryd.io?
Online Search Why did you select gryd.io over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from gryd.io were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Comprehensive IT support: Monitor, troubleshoot, and enhance systems, ensuring optimal performance. Key deliverables:
Network maintenance
cybersecurity
Help desk services
strategic IT consultation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Thanks to the gryd.io team's efforts, they cleared the backlog. And we have been receiving an average of 3-7 daily requests, and the team always resolves them quickly and efficiently.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Efficient project management ensured timely delivery. Attentive to our needs, the IT Managed Services company demonstrated adept response and met expectations.
What was your primary form of communication with gryd.io?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They take care of everything on their end, and we don't have to worry about any tickets or issues.
Are there any areas for improvement or something gryd.io could have done differently?
There's nothing I can think of for areas of improvement.
UPDATED REVIEW
Surbhi Jha
Software Engineer, NVIDIA
Manufacturing
10,000+ Employees
Santa Clara, California, United States
$50,000 to $199,999
Apr 2023 - Oct 2023
Project summary
gryd.io provided cybersecurity services for a computer hardware manufacturer. They protected the client's digital assets, conducted security assessments, and handled incident monitoring and policy development.
Feedback summary
Thanks to gryd.io, the client reduced security incidents and improved threat detection and compliance. They also enhanced employee awareness and ensured faster incident responsivness. gryd.io's project management, punctuality, commitment, and proactivity were hallmarks of their work.
BACKGROUND
Please describe your company and position.
I am the Software Engineer of NVIDIA
Describe what your company does in a single sentence.
NVIDIA has been a pioneer in accelerated computing. The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI and is fueling the creation of the metaverse. NVIDIA is now a full-stack computing company with data-center-scale offerings that are reshaping industry.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish? Cybersecurity
SOLUTION
How did you find gryd.io?
Online Search
Clutch Site
Why did you select gryd.io over others?
High ratings
Close to my geographic location
Pricing fits our budget
Good value for cost
How many teammates from gryd.io were assigned to this project?
3
Describe the scope of work in detail. Please include a summary of key deliverables.
There scope include Protecting digital assets from threats. Deliverables: Security assessments, policy development, incident response, and ongoing monitoring.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They effectively managed the project, delivering items on time. They were responsive to our needs, ensuring a secure and timely outcome.
What was your primary form of communication with gryd.io?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The company's commitment to proactive threat hunting and rapid incident response stood out as impressive in the cybersecurity field.
Are there any areas for improvement or something gryd.io could have done differently?
No, no improvement. They are perfect.
RATINGS Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Backend Platform for Insurance Company
IT Managed Services
Less than $10,000
May 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Every worker takes accountability for their work and consistently provides the best answers for the assignments given."
Nov 23, 2023
CEO, AIM INC
Harry Anand
Financial services
Upland, California
11-50 Employees
Online Review
Verified
gryd.io is developing a backend platform for an insurance company. They are also providing UX audits.
According to the company, the gryd.io team demonstrated unparalleled expertise during the project; ensuring seamless operations and robust cybersecurity measures.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of AIM INC
Describe what your company does in a single sentence.
We specialize in Tax Free Retirement Plans, Social Security Benefits Maximization, Lifetime Income, Fixed Index Annuities, Life Insurance, IRAs and Mortgage Insurance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
We required a personal office that would serve as a multipurpose instrument for our internal operations.
SOLUTION
How did you find gryd.io?
Online Search
Why did you select gryd.io over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from gryd.io were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
For a fintech startup, gryd.io is creating a backend platform. After analyzing their requirements, they provided UX audits.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their team demonstrated unparalleled expertise, ensuring seamless operations and robust cybersecurity measures. The prompt response to issues and proactive approach in enhancing our IT infrastructure showcased their commitment to excellence.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Support was given in establishing administrative procedures to communicate with experts in front-end development and testing.Experts in the back end were also occasionally involved.
What was your primary form of communication with gryd.io?
Email or Messaging App
What did you find most impressive or unique about this company?
Every worker takes accountability for their work and consistently provides the best answers for the assignments given.
Are there any areas for improvement or something gryd.io could have done differently?
Nothing come to mind
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity Services for Software Company
Cybersecurity
$50,000 to $199,999
July 2022 - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed us most about gryd.io was their commitment to continuous improvement."
Nov 21, 2023
Software Engineer, Microsoft
Abhishek Pareek
Software
Redmond, Washington
10,001+ Employees
Online Review
gryd.io provided cybersecurity services for a software company. gryd.io conducted vulnerability assessments, implemented security measures, and trained the client's employees on cybersecurity best practices.
gryd.io's work resulted in a significant reduction in the client's security vulnerabilities. The team was committed to continuous improvement and actively adapted cybersecurity measures to stay ahead of threats. gryd.io consistently delivered work on time and responded quickly to the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Software Engineer of Microsoft
Describe what your company does in a single sentence.
We empower every person and every organization to achieve more.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
We hired gryd.io with the specific goal of enhancing the cybersecurity measures of our software company.
Our primary objective was to fortify our systems against potential cyber threats and ensure the utmost security of our software and sensitive data.
SOLUTION
How did you find gryd.io?
Online Search
Why did you select gryd.io over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from gryd.io were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work included a thorough cybersecurity assessment, implementation of advanced security measures, regular vulnerability assessments, and employee training on cybersecurity best practices.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We experienced a significant reduction in security vulnerabilities, as evidenced by the post-implementation security assessments. The number of cybersecurity incidents decreased notably, demonstrating the effectiveness of gryd.io's solutions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They consistently delivered items on time and were quick to respond to our evolving needs
What was your primary form of communication with gryd.io?
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about gryd.io was their commitment to continuous improvement. They didn't just provide a one-time solution but actively monitored and adapted our cybersecurity measures to stay ahead of emerging threats. Their dedication to ongoing support and education for our team was invaluable.
Are there any areas for improvement or something gryd.io could have done differently?
Even though we had a very good experience with gryd.io, there is always space for development in every project. To ensure a smooth transition for our staff, better documentation of the ongoing support process could improve the post-implementation phase.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity Services for Solar Company
Cybersecurity
$50,000 to $199,999
Feb. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are perfect."
Nov 20, 2023
Entrepreneur & Analyzer & Achiever & Competitor, Strategic Solar Solutions
Christopher Morgan
Advertising & marketing
Rehoboth Beach, Delaware
1-10 Employees
Online Review
Verified
gryd.io provides cybersecurity services for a solar company. The team is responsible for threat assessments, vulnerability scans, network design, incident response plan, and employee training.
Thanks to Gryd.io's efforts, the client reduced breaches, improved threat detection, and enhanced system resilience. incidents decreased by 30% and cybersecurity posture increased by 20%. The team demonstrated strategic acumen and robust solutions with prompt adaptability.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Entrepreneur | Analyzer | Achiever | Competitor of Strategic Solar Solutions
Describe what your company does in a single sentence.
The company is a solar industry that deals with heavy lifting on the front lines and in the trenches so that your sales funnel remains consistently full of qualified homeowners genuinely interested in making the move to solar.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
Cybersecurity
SOLUTION
How did you find gryd.io?
Online Search
Clutch Site
Why did you select gryd.io over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from gryd.io were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Safeguard client assets through comprehensive cybersecurity measures.
What were the measurable outcomes from the project that demonstrate progress or success?
Reduced breaches, improved threat detection, and enhanced system resilience, quantified by a 30% decrease in incidents and a 20% increase in overall cybersecurity posture.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Exemplary project management: Timely delivery, proactive response to needs. The cybersecurity company demonstrated strategic acumen, ensuring robust solutions with prompt adaptability.
What was your primary form of communication with gryd.io?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
"Profound expertise, adaptive solutions, relentless innovation: Their cybersecurity mastery safeguards with unparalleled prowess."
Are there any areas for improvement or something gryd.io could have done differently?
No. They are perfect
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Strategy Consulting for Marketing Software Company
IT Strategy Consulting
$50,000 to $199,999
May - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They are highly recommended.”
Nov 10, 2023
Engineering Manager, MOZ
Erika Green
Information technology
Seattle, Washington
51-200 Employees
Online Review
Verified
A marketing software firm hired gryd.io for their IT strategy consulting services. The team’s tasks included analyzing the client’s business goals, creating a strategic plan, and performing SWOT analysis.
Thanks to gryd.io, the client saw increased system efficiency and enhanced cybersecurity. Their downtime was reduced by 20%, and they achieved 15% cost savings. The team managed the engagement well; their deliveries were on time, and their resources were truly responsive to the client’s needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Engineering Manager at MOZ
Describe what your company does in a single sentence.
Moz develops inbound marketing software, provides robust APIs for link data, and hosts the web's most vibrant community of online marketers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
IT Strategy Consulting
SOLUTION
How did you find gryd.io?
Online Search
Clutch Site
Why did you select gryd.io over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from gryd.io were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They were able to analyze business goals, and devise strategic plan. Deliverables include SWOT analysis, roadmap for tech implementation, cost-benefit analysis, and comprehensive IT strategy documentation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased system efficiency
reduced downtime by 20%
enhanced cybersecurity
achieved 15% cost savings, showcasing tangible progress and success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
What was your primary form of communication with gryd.io?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The company Innovative tech solutions, agile adaptation, and collaborative culture distinguish this company, impressing me alot
Are there any areas for improvement or something gryd.io could have done differently?
No. They are highly recommended.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Management Services for Vehicle History Manufacturer
IT Managed Services
$200,000 to $999,999
Mar. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They take multiple requests daily and have a 100% resolution rate.”
Aug 1, 2023
COO, Clearvin
Mike Davis
Automotive
Dover, Delaware
11-50 Employees
Phone Interview
A VIN number-checking tool company has hired gryd.io for managed IT services. The team runs a help desk that handles all technical issues and gryd.io has replaced all of the client's computers and devices.
The client has been pleased with the services from gryd.io, and the team has a 100% resolution rate for technical issues. The service provider has automated the client’s device management system and consistently delivers on time. The client has been impressed with gryd.io’s responsiveness.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the COO of a VIN number-checking tool company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with gryd.io?
We didn’t have an internal IT team, so we’ve hired gryd.io to take care of our IT needs.
SOLUTION
What was the scope of their involvement?
The team runs an ongoing help desk and has taken over staff request management. They handle all technical questions, issues, onboarding, and off-boarding. gryd.io also works on a few key projects, including implementing a backup solution for our Microsoft Office 365 users. They’ve created an asset device management software that tracks our signees and devices like monitors and mice.
gryd.io has replaced all our machines, created a lifecycle, and completed Microsoft SharePoint development. The team works remotely.
What is the team composition?
We work with a project manager and a help desk team.
How did you come to work with gryd.io?
gryd.io was a referral.
How much have you invested with them?
We’ve spent about $200,000.
What is the status of this engagement?
We began our engagement in March 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Before working with gryd.io, we had no help desk or device management, and they’ve been able to put together those systems for us. They take multiple requests daily and have a 100% resolution rate. Our device management is completely automated and easy to use on our end. We’re highly satisfied with their work.
How did gryd.io perform from a project management standpoint?
The team is responsive and delivers on time. We communicate via email, phone calls, and Zoom, and they use Jira on their end.
What did you find most impressive about them?
We appreciate working with them directly and their availability. We haven’t always had this experience, which speaks to the quality gryd.io provides.
Are there any areas they could improve?
There’s nothing we can come up with.
Do you have any advice for potential customers?
Come prepared and know what you want to achieve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Locations (1)
4936 Cherry CircleSpringfield, MO,
United States65809
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