GRSP Tech

Introduce your business and what you do there.

I’m the partner for a professional services firm that helps customers work with Microsoft technology that revolves around productivity and tools like Office 365. We’re also working with customers implementing their ERP systems.

What challenge were you trying to address with GRSP Tech?

When working with our customers, we split it into the process and implementation/configuration work. Some of the business processes require specific features that aren’t available as part of the initial Microsoft build. We’d use extensions of Microsoft and cloud solutions and APIs to create traditional, custom add-ons and extensions to perform solutions. At the time, this required a lot of technical work from our side. We needed help from other companies to complete the task.

What was the scope of their involvement?

GRSP Tech completed a lot of the work. A lot of the technical work included Power BI, building data models, and connecting data sources. There are also specific extensions to products like SharePoint and Project Online. We used some of those to extend our project management offerings and solutions, while also creating additional services and features to the business application.

A lot of business cases involve customers wanting a specific intake process with their own external system. Those systems integrate with SharePoint. We need to create the API service layers to build those connections and execute them.

What is the team composition?

I interacted with a few people, but only receive visibility at a high level.

How did you come to work with GRSP Tech?

We were introduced by one of our dev architects. He knew them from a previous experience.

What is the status of this engagement?

Our ongoing engagement with GRSP Tech started in November 2017.

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with GRSP Tech. The type of work we do involves B2B. Our team doesn’t deal a lot with users, quantities, or social media impact. We’re working with the business operational efficiency, but it’s hard to measure some of that. Their quality of engineering is great. Most of their team have degrees in computer science. We get our money’s worth with GRSP Tech.

How did GRSP Tech perform from a project management standpoint?

When it comes to agile solutions, their team is up-to-date. Since they’re aware of all methodologies, sprints, and agile tools, they pick up everything pretty quickly.

What did you find most impressive about them?

Their individual talents make them a great team. It multiplies their overall value, amplifying their high-quality work. Their skilled ability allows their team to grow and attract more talent.

Are there any areas they could improve?

Their communication skills could improve, but their programmers are doing well.

Do you have any advice for potential customers?

Customers should plan a long-term commitment to GRSP Tech. They’re suitable for longer-term engagements and have excellent analytical skills. The team at GRSP Tech will provide more value in the long run for a company as opposed to just helping with one project.

Introduce your business and what you do there.

I’m the CEO of OBS.by, a passenger services company. We’re the only company authorized to work with non-government carriers.

What challenge were you trying to address with GRSP Technology?

We needed support in developing a mobile app to monitor ticket sales for clients and dispatchers. We also wanted to implement an online app to display client profiles during calls.

What was the scope of their involvement?

GRSP technology created a web and a mobile application for iOS and Android using AngularJS and NativeScript to support integration. The team performed front- and backend development, employing Node.js for the backend.

Currently, they’re rewriting our existing applications’ architectures to improve their performances, using React, Node.js, and Goland. We’ve provided some generic wireframes, but their vision is guiding the UI/UX improvements.

What is the team composition?

We work with about eight people from their team, including a web developer, a mobile developer, two backend developers, a project manager, and a QA tester.

How did you come to work with GRSP Technology?

A colleague recommended GRSP Technology.

How much have you invested with them?

We’ve spent about $200,000 throughout the collaboration.

What is the status of this engagement?

We began collaborating with GRSP in October 2016, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Their efforts have increased productivity.

How did GRSP Technology perform from a project management standpoint?

GRSP Technology’s project management is excellent. We can get in touch with them at almost any time, communicating through Slack and email. In terms of budget, the team matches our projects’ needs—the cost matched performance.

What did you find most impressive about them?

GRSP Technology has significant knowledge of what should be done and how to improve UX. The team simplifies integration with other systems and services, connecting our platforms with SMS, payment, and other providers. From the materials we provided, they’ve improved our project vision.

Are there any areas they could improve?

I don’t have any suggestions for improvement.

Do you have any advice for future clients of theirs?

Provide a clear idea for the project.