We build beautiful iOS and Android apps

We build beautiful world class iOS and Android apps and the cloud infrastructures to support them.

 
Undisclosed
 
$100 - $149 / hr
 
10 - 49
 Founded
2010
Show all +
Beaverton, OR
headquarters
  • 1500 NW Bethany Blvd, Suite 200
    Beaverton , OR 97006
    United States

Portfolio

Key clients: 

Nike, SmartRG, JH Kelly, EventFarm, The Lavidge Company, Tixie, Pioneer Pump, Vesta, Brandhorse, Intel Labs, Shared Presence Foundation, StaffUp, Enplay(mPunch), Mainz Brady Group, TapItWallet.  We also have several white-label clients.

Reviews

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Mobile App Dev for Event Agency Firm

“The end client has been happy with the app’s success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017
Project summary: 

Groove Development, LLC built a mobile app for iOS and Android.  They worked on UX and wireframing, building a customizable and scalable app.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Brooke Jackson
Managing Director, Bolt Marketing
 
Verified
The Review
Feedback summary: 

Groove Development, LLC was easy to work with and communicative, working fast to meet project goals. The team was willing to collaborate and work closely with the internal team, making for a friendly and efficient partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director for Bolt Marketing, an experiential marketing company that often integrates events with digital and social strategies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development, LLC?

We wanted a way for our clients to create content after an experience had ended in order to maintain additional communication with their customers.

SOLUTION

What was the scope of their involvement?

Groove Development, LLC worked with our internal team as a consultant, designing an iOS and Android app for our end clients. They guided us through the wireframing process and helped with UX. We requested that the app be customizable and easy to scale so that we could use it with other clients, and Groove Development, LLC obliged.

Our client is a utility company that uses the app to promote community engagement. It allows end users to access one-touch dialing for emergency numbers that they’d otherwise have to look up online. It also has additional communication pages related to events and client updates.

What is the team composition?

We worked with a project manager.

How did you come to work with Groove Development, LLC?

We found a few dev agencies online who were located in our area. When we talked to Groove Development, LLC, they were easy going and willing to coach us through the partnership, so we hired them.

What is the status of this engagement?

We worked together for two months in 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our partnership with them has resulted in us being able to sell through more services to our customers. The end client has been happy with the app’s success.

How did Groove Development, LLC perform from a project management standpoint?

They were easy to work with. We mainly communicated via email and phone.

What did you find most impressive about them?

They worked incredibly fast, which was great because our industry moves quickly. We were able to rely on Groove Development, LLC, and they were a good value.

Are there any areas they could improve?

I can’t think of any ways they could've improved.

Do you have any advice for future clients of theirs?

Learn about their capabilities from the beginning so you can best optimize the partnership. They may be able to bring more value to your agency than you initially thought.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Internal App for General Contracting Firm

"For what we paid for the app and what went into it, it's pretty impressive."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - May 2017
Project summary: 

Groove Development created an internal app to streamline communication for all users. They worked from a written set of objectives to build Android and iOS platforms that store contact information.

The Reviewer
 
1001-10,000 Employees
 
Portland, Oregon
Tom Lee
Controller, JH Kelly, LLC
 
Verified
The Review
Feedback summary: 

Reviews from users have been positive. The app’s design extends beyond basic functionality and is impressive in its usefulness and visual appeal. Groove Development needed little direction but communicated well throughout the process. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the controller of JH Kelly, LLC, a self-performing general contractor in the Pacific Northwest.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development, LLC?

We have a relatively connected workforce. Most of our foremen either have cell phones or tablets. There’s a lot of communication via email, phone calls, and text. Given the separate platforms we were working with, we needed an easier way to streamline all of our communication.

SOLUTION

What was the scope of their involvement?

They developed our internal app from start to finish. It’s built for iOS and Android. The app is broken into flow pieces that all behave in a similar fashion with a contact list. It has data, including phone numbers, emails, and addresses. All of those points integrate with the other apps on the phone. With one click, you can give them directions. One click can initiate a phone call. One click can initiate a text or email without transferring that information around.

What is the team composition?

I worked with one developer handling the wireframing, but the founder handled the majority of interactions.

How did you come to work with Groove Development, LLC?

I conducted an online search for app developers in Portland. After that initial research, I scheduled phone interviews and in-person meetings. I find it valuable to meet firms face-to-face to determine if they communicate well.

How much have you invested with them?

We have spent $20,000.

What is the status of this engagement?

We worked together from May 2016 until May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

General feedback has been positive. We’re not running any analytics on the app, but it’s pushed to all of our mobile devices and is the go-to for our employees to use for their contact information.

How did Groove Development, LLC perform from a project management standpoint?

They performed well with little supervision. We didn’t want to micromanage the project. We gave them a written narrative of what we wanted, and they reached out when they needed more information. We communicated well via emails and phone calls.

What did you find most impressive about them?

We have another company that does the brunt of our outside development. Comparing the two, Groove Development, LLC provides a more polished look and feel of the end product. It's more similar to something you would expect to see in the App Store, versus some of our stuff that is more down and dirty and just gets the job done. For what we paid for the app and what went into it, it's pretty impressive. We definitely got good value. 

Are there any areas they could improve?

The only miscommunication we had was when we wanted to control the data from the standpoint of what those four contact lists were going to look like. Our internal development team had to provide that information and there were some challenges getting that because they hadn’t done it before. It was more of a struggle on our part than Groove Development. I’d recommend turning that information and process over to Groove Development instead.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Microsocial Media Company

“They were very patient in working with us as we were taking our concept and adapting it.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - May 2018
Project summary: 

Groove Development is designing and developing an iOS and Android app for a microsocial media company. They’re working with JavaScript and empowering the app to communicate with telephony application servers.

The Reviewer
 
11-50 Employees
 
Portland, Oregon
Member, Vobo LLC
 
Verified
The Review
Feedback summary: 

The app is currently being tested but functionality is good. Groove Development’s flexible engagement style has allowed them to manage scope and timeline changes, all while effectively explaining technical ideas. They are patient, provide regular updates, and foster a collaborative atmosphere.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a member of VOBO, LLC. We’re a new, microsocial media startup. We provide thought leaders the opportunity to communicate with their followers using push notifications that contain audio, video, and text. We do it in a much broader way than current, global social media applications do.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development, LLC?

We needed help with iOS and Android mobile app development.

SOLUTION

What was the scope of their involvement?

Together, we created a concept document and came out with an alpha version of the solution. From there, we made changes for the beta version that is now being released. Part of the development was the creation of a JavaScript Object Notation database in which the applications interact. Part of it required being able to drive the iOS and Android phones to our Telephony Application Servers, along with the video/audio streaming and textual presentation. This was a unique requirement that they were able to satisfy.

We did the first build and got feedback that the ergonomics, layout, and color scheme wouldn’t be appealing to everyone. We’ve made some changes in the way we’re presenting the materials for out content providers, and we’re also changing color schemes to appeal to a broader audience. We’ll be doing version one and two afterwards.

What is the team composition?

I’ve only worked with their founder, Rick, but he has a team of developers working behind.

How did you come to work with Groove Development, LLC?

We interviewed a few app development companies, but through my interview with Rick, I found them to be engaged, competent, and deeply knowledgeable about current development requirements. I’m not an engineer, and they were patient in helping us collaboratively create the development guidelines. We hired them because of their competency, price, and ability to produce within the timeframes.

How much have you invested with them?

We've spent $25,000 so far.

What is the status of this engagement?

We’ve been working together since January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The functionality is good. In the few alpha trials we’ve done, the app has functioned as designed. We haven’t done a load or regression test to see how it’s going to function if we have 500,000-1,000,000 people using the platform, but I don’t expect it to have any challenges.

How did Groove Development, LLC perform from a project management standpoint?

They’ve performed very well, especially since we were very much adhoc in this process. They patiently worked with us as we were taking our concept and adapting it. We worked off an Excel program, and we didn’t use any project management software, but they may be using some internally though. 

What did you find most impressive about them?

They’re professional and have very good listening and coaching skills, which is good for people who aren’t versed in specific technologies. They’re good at guiding you into ways you can meet your objectives using current technology.

The founder keeps himself up to speed on iOS and Android changes, as well as development requirements, so that he can tell you where you stand. The founder has been very engaged in helping us determine our path towards completion, and it’s been much more entrepreneurial than a standard software development build usually is.

Are there any areas they could improve?

If we'd tightened up our build’s scope to a specific requirement, we would’ve been able to move a little quicker. Continual pivots on our side caused the delays.

Do you have any advice for potential customers?

Make sure you have clear requirement documents. If you have a statement of work that is accepted by all parties, and signed off on with specific timelines, you’ll find all of your timelines will be successful.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    When we had clear expectations, they met those guidelines.
  • 5.0 Cost
    Value / within estimates
    Based on my work that I did in choosing Groove Development, LLC, we’re getting an extremely quality build for very good value.
  • 4.0 Quality
    Service & deliverables
    The product they delivered is exactly what we requested. We’ve had some scope delays based on our changes.
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Loyalty Application Firm

“Groove was good at asking questions that confirmed objectives and reduced business risks. They did an excellent job.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - 2016
Project summary: 

Groove Development built iOS and Android apps for a loyalty application firm. They kept track of evolving business requirements, added features, and salvaged the Android version from another developer.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
CEO, Loyalty Application Business
 
Verified
The Review
Feedback summary: 

Groove worked well with an evolving scope and were good collaborators. They took time to understand high-level business challenges, prevented various issues, and reduced the burden of work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief executive officer of a loyalty application firm. We manage loyalty programs for restaurants and other companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development, LLC?

A client wanted to create a loyalty application for their restaurants and couldn’t find what they wanted. We had some relevant experience but they wanted something very specific. We needed a company with additional expertise to augment our in-house team.

SOLUTION

What was the scope of their involvement?

They kept track of business requirements, which evolved as they came in. They identified which would be straightforward and which might be problematic. They did all of the iOS development and we took over after they were done. We contracted another developer to build the Android side, but they were a major disappointment. Groove took control of Android development and put us back on schedule.

Major features for both iOS and Android included counting the number of visits per restaurant, direct marketing to users, and showing notifications for when users reached certain milestones. If you’ve used the Starbucks app, it’s very similar to what we developed.

What is the team composition?

I worked primarily with Rick (Founder, Groove Development, LLC). His engineers worked directly with ours.

How did you come to work with Groove Development, LLC?

I talked to a number of different companies but worked with Rick in the early 90s. I’ve known him for a long time and we’ve worked together occasionally and kept in touch. I trust him and Groove was a good fit. They were eager for the challenge and we felt they would mesh well with our team.

How much have you invested with them?

We spent $50,000-$150,000.

What is the status of this engagement?

We worked together from 2015–2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client worked with us to develop the app. They knew exactly what they could expect and what challenges appeared along the way. They were amenable to changes and Groove was good at asking questions that confirmed objectives and reduced business risks. They did an excellent job and feedback is good.

How did Groove Development, LLC perform from a project management standpoint?

He wasn’t doing a lot of direct management over his engineers or the project. It was more of a collaborative effort. . For the role that we asked him to play, which was to point out where we might be adding risk or adding burden, he was excellent. Four engineers shared the management responsibilities and we used a variety of agile- and scrum-related tools.

What did you find most impressive about them?

They went through a process to understand even the highest-level business requirements early.

Are there any areas they could improve?

They’re small. I wish they had 20 more stellar team members.

Do you have any advice for potential customers?

Let them go through their process to really understand what you’re trying to achieve. You’ll end up saving a lot of time and will be happier in the long run.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They provided the most help in scheduling. They were great.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to other people.

App Prototype for Employment Nonprofit Organization

“They’re really good at helping you figure out what you should do and how to maximize your potential.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

Groove Development created a mobile app for an employment and clothing non-profit from scratch. After developing a wireframe, they started the app, which will run on a sponsorship model, for Android.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Shari Dunn
Executive Director, Dress for Success
 
Verified
The Review
Feedback summary: 

The app is still in development, but reviews of the wireframe and designs have been positive. Groove Development’s flexibility and wide knowledge-base allows them to provide comprehensive services. Their process focuses on honing ideas and concepts, which leads to well-functioning deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the Executive Director of Dress for Success Oregon, an affiliate of worldwide organization. We're a non-profit that helps women get back into the workplace. We do workforce development which involves helping women with pre-employment job coaching, post-employment job retention, and workplace attire.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development?

We had an idea for an app that we thought would be a game changer for us and help fund us, as well as help our affiliates. We didn’t know how to go about building an app though.

SOLUTION

What was the scope of their involvement?

We had a complicated concept that he was able to simplify. He worked with me to brainstorm the design through a very iterative process. He would ask questions and we would go back and forth trying to come up with the look. He built the wireframe in Android because that’s the type of phone I use.

He was also able to give us good insight into monetization. We wanted to insert a pay wall, but he explained that for our particular app, that would bad idea, and suggested integrating a donation feature or adopting a sponsorship model instead.

What is the team composition?

I’ve been exclusively working with the founder, who then works directly with subcontractors.

How did you come to work with Groove Development?

I had reached out to another company that we had been referred to, but they never called back. A woman who runs a company here in Portland referred Groove to us and their founder stepped up, taking the project to heart.

What is the status of this engagement?

We’ve been working together since 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in development because it takes a long time to get approval from our board, but people are very excited about the concept and they love the idea. Our next step is to do a presentation to a partner we want to share the app with.

How did Groove Development perform from a project management standpoint?

They’ve fulfilled multiple functions for us from helping map the design, to building out the wireframes and thinking about monetization. Their communication and responsiveness have been really good, and we’ll use email to keep in touch. I also have a tool where I can see the wireframe, but I’m not sure what it’s called.

What did you find most impressive about them?

We loved the way they were able to take what, honestly, was a vague concept, and add structure to it. We really saw it come to life, and seeing the wireframe fully built out has been incredibly satisfying.

Are there any areas they could improve?

I can’t see any.

Any advice for potential customers?

I would say keep an open mind, but also, that you’re not going to get somebody who’s going to scam you. They’ll tell you if they think there’s a better way to do something. They won’t just waste your money making something that they know won’t work the way you want it to. They’re really good at helping you figure out what you should do and how to maximize your potential.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Staffing & Recruitment Firm

"The team launched a functional app. Its look and feel were clean without being simplistic."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2015 - Dec. 2016
Project summary: 

Groove Development built a native mobile app to offer a personalized user experience for job seekers. Features included user profiles and keyword-based job alerts. The app enabled document uploads and storage.

The Reviewer
 
201-500 Employees
 
Portland, Oregon
Erin Lester
Operational Quality & Training Director, VanderHouwen
 
Verified
The Review
Feedback summary: 

The app was clean, functional, and user-friendly. End-users praised its utility and efficiency. The team was insightful, accessible and flexible to various requests and scope adjustments. They were dedicated to creative and quality results. Groove Development is a great collaborative partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the Operational Quality and Training Director at VanderHouwen, a recruiting firm for technology, engineering, accounting, and finance professionals. I oversee workflows surrounding software tools for recruiters, account managers, and operations staff.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development?

We wanted to personalize our job order inventory for job seekers with a native mobile application. The app pushes notifications for job openings in lieu of more traditional pathways for online postings.

SOLUTION

What was the scope of their involvement?

They took the lead on design concepts and wireframes. We educated them about our industry and provided examples of apps we liked for their designs and functionalities. The team built the app for iOS and Android. They developed a feature to generate job match alerts based on saved keywords. There was also a mechanism to email our firm directly. There's also a profile that people can set up to put in information as well as a document hub for content or attachments that the job seeker might find useful.

What is the team composition?

The founder was our main point of contact.

How did you come to work with Groove Development?

The founder had a professional relationship with one of our recruiters. We connected with him about three years ago to discuss the market and a native app’s potential value. Groove Development had already built one for another local company. They were our first vendor for a mobile project, but we’ve previously engaged web developers.

What is the status of this engagement?

Work started in May 2015 and ended in December 2016. We’re now finalizing an integration with a new applicant tracking system. We’re doing tests to ensure the information transmits into our system so recruiters can evaluate the candidates appropriately.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team launched a functional app. Its look and feel were clean without being simplistic. The two-tap application process made the app user-friendly, which achieved our original goal. User feedback also praised the app’s utility and ease.

How did Groove Development perform from a project management standpoint?

They were communicative and responsive. Email worked best for our project.

What did you find most impressive about them?

The founder was flexible to feature requests and scope adjustments. He was accessible and constantly pitched new ideas for us to consider. We appreciated his insight, dedication, and overall performance.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

Approach the project as a partnership. The project was successful because we communicated the business mission and job seeker experience. Groove Development then translated that information into technical specifications for the app’s creative aspects.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Auction Web Dev. for Cannabis Networking Platform

“Rick (Founder, Groove Development) has been very easy to work with throughout the process.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Groove Development developed an auction-style bidding application for iOS and web browsers. The apps allow for high-resolution photo uploads, setting minimum bids, and admin settings around auction time limits.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
CEO, Cannabis Networking Platform
 
Verified
The Review
Feedback summary: 

While still in development, the apps are slated to launch in the next few months. Groove Development’s executive leadership’s professionalism and collaborative approach assuage concerns stemming from an absence of project management tools and foster general satisfaction with the engagement thus far.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a cannabis networking platform. We have an online auction platform for growers, retail stores, and processors in the cannabis industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development?

We were looking to design and develop a mobile application that could house our platform.

SOLUTION

What was the scope of their involvement?

I explained my vision for the application and a few specifications on functionality, and the Groove Development team managed all aspects of design and development. They walked us through what the project would entail, and we went through several auction scenarios to make sure the app could process any outcome. The app is modelled after a few large auction platforms, but the team customized it to our requirements. They also designed a new logo and incorporated it into the app’s design. Some key features include high-resolution photo uploads and bid settings, which allow sellers to set minimum bids and allow me to adjust the amount of time that auctions remain open. We started with an iOS version and a web-based application, but decided not to move it to Android.

Our demographic is very unique in that many growers in the cannabis industry don’t own smartphones. They tend to be older and “off the grid”, which makes them harder to reach from a marketing perspective. We figured a web-based version of the platform would bridge the gap and make growers feel more comfortable with our service. It is the first online auction that provides cannabis products, and we operate in every state that it’s legal.

What is the team composition?

I primarily communicate with Rick (Founder, Groove Development), and he liaises with his team accordingly.

How did you come to work with Groove Development?

I came across an article that highlighted the top five app developers in Portland, Ore. Groove Development was on the list so I reached out and we decided to move forward with a partnership. We had a bad experience with another developer in the past, so we’ve been very happy with Rick and the Groove Development team.

How much have you invested with them?

We’ve invested about $11,000 thus far.

What is the status of this engagement?

We started working together in May 2017, and they’re still working to finish the applications. We’re planning to launch before/during Summer 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve yet to launch, and there’s still a lot of work to be done. I’ve been working on several other projects recently, but Cannabay will be my first priority starting in June.

How did Groove Development perform from a project management standpoint?

Project management has been good. Engagements like this are always easier when you can meet in person and communicate regularly, but I’ve been offsite for the duration of the engagement thus far. As we move forward, I’ll be looking to establish a system that ensures constant communication. I’ve been communicating with Rick and the team via email and text, which hasn’t been the most efficient method. It would be great to have a platform that could coordinate our communication and allow us to leave comments at our convenience. This isn’t any fault of Groove Development though, and I’m looking forward to ramping up the project with them again soon.

What did you find most impressive about them?

Rick has been very easy to work with throughout the process. He’s not abrasive and he’s not aggressive. Whenever there’s an issue, he quickly gathers his team to brainstorm potential solutions. He always remains calm, patient, and professional, even when there are challenges and high-stress situations.

Are there any areas they could improve?

Rick and I just need to settle on what our most effective means of communication will be in moving forward. Until now, I’ve been texting him and emailing him when I find bugs and the information isn’t collected in a single platform, which makes the process more complicated than it needs to be. This is partially my fault, and I’m confident we’ll find a solution when we reengage.

Do you have any advice for future clients of theirs?

Make sure to plan for the testing phase. I’ve been too busy to give this the attention it merits, but I’ll be devoting more time to it in the next couple of months.

4.0
Overall Score We’re improving on both sides as the project continues.
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile App Dev for Automotive Equipment Service Firm

“…as far as talking to their customers and having that interaction – Rick is just great.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Ongoing
Project summary: 

Groove Development designed and developed an automotive equipment inspection app for iOS. They automated the inspection process based on physical checklists, and are developing an administrative site as well.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Chad Baxter
Paradigm, LLC
 
Verified
The Review
Feedback summary: 

The app is being tested, but in-house reviews are promising, especially with regards to increased ease and efficiency. Groove Development doesn’t settle for technical jargon, instead, they take time to interact with people on a personal level. They also respect deadlines and timeframes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Paradigm. We sell and service automotive equipment like tire changers, wheel balancers, and car lifts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development?

The lift inspection we do is a long, cumbersome process. It takes about eight-12 pages per lift, so we were trying to automate that checklist with an app.

SOLUTION

What was the scope of their involvement?

I provided Rick, our point of contact, with the checklist we were manually using and some of the written materials and guidelines for the inspection process. Then they helped to basically put that into digital form. Right now the app is just for iOS.

They’re also building an admin site so that we can schedule our technicians, store data from the lift inspections, and produce reports. These reports will be stored on the site so customers can log on and review the past year’s inspections if they want to.

What is the team composition?

I've only interacted with Rick, the founder.

How did you come to work with Groove Development?

I did a Google search initially and called two other companies but they didn’t get back to me. A third did respond, but they wanted too much money up front for a discovery phase. Then I called Rick and he got back to me immediately, being super helpful. His price was also really reasonable. From there, I knew that he was my guy.

How much have you invested with them?

We’ve spent $20,000 so far.

What is the status of this egnagement? 

We’ve been working together since August of 2017, and we’re in the end of the development stage doing testing right now. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only shown it to our guys internally but they’re all very excited about it. It takes about eight-12 pages to go through the checklist, and they’ve been using a clipboard and paper, so now they can just carry around an iPad. It’s going to simplify their lives greatly as well as make our administration more efficient.

How did Groove Development perform from a project management standpoint?

I don’t know if Rick uses any management tools on his side but we just use email between the two of us. He’s been awesome about deadlines. If there’s a timing issue he’ll discuss it with me and we’ll readjust. I have zero complaints about it.

What did you find most impressive about them?

Everything we were working on was really time sensitive and he’s good with that. He gets back to me when he says he will, and he’s been great with his pricing. Just by talking with him on the phone you can tell he’s knowledgeable, but he’s not like other tech companies, who may be brilliant but can’t communicate at all. Rick’s like a businessman in that sense: you can talk to him. I’m sure there’s other people out there that could do the same tech-wise, but as far as talking to their customers and having that interaction – Rick is just great.

Are there any areas they could improve?

I can’t really think of anything since I haven’t had any bad experiences. If I’d worked with a bunch of other companies, maybe I’d have something better to compare it to, but I can’t fabricate any kind of complaint.

Do you have any advice for potential customers?

The more information you give them the better. Rick’s really good at processing information and coming up with ideas. You can give him lots of information and conceptual ideas and he’ll take them and process them well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Assistance for Software Development Firm

“I was impressed with their ability to consult and come up with great solutions.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
June 2017 - Nov. 2017
Project summary: 

Groove Development consulted and implemented a new communication production system in place, across Android, iOS, and web platforms.

The Reviewer
 
1-10 Employees
 
Las Vegas, Nevada
Sr. Software Developer, Software Firm
 
Verified
The Review
Feedback summary: 

The timely innovation of Groove Development has increased company efficiency in overall job processing. Their effective consultation has provided a solid foundation of industry sense and positive user interface experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a B2B service that provides software, handymen, and construction workers for multiple trades. It's basically a dispatch service that allows people to manage their technicians but also provide a customer portal for clients. We make the job collaboration a lot easier. I am the lead developer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development?

We wanted communication technology in place for when we send technicians out on jobs. We wanted suggestions from Groove Development on what would be the best technology to implement.

SOLUTION

What was the scope of their involvement?

They developed a social feed that was compatible with media upload and good for documentation purposes. The work was done across all platforms including Android, iOS, and web. The most valuable thing they did was consult and give user interface and experience suggestions from an industry standpoint.

What is the team composition?

We had a project manager and also one person assigned to each individual Android, iOS, and web platform. They also had their own development team with a lead developer in charge.

How did you come to work with Groove Development?

We tried two companies before them and it wasn't too successful. We were trying to create a new product and knew that there was space for it. When we had worked with previous companies, the suggestions were okay. Groove Development was able to deliver creative suggestions and condense a lot of our ideas into a functional product. We were referred to Groove Development by others who’ve previously worked with them.

How much have you invested with them?

We invested several hundred thousands with Groove Development.

What is the status of this engagement?

We worked with them from June 2017–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After launching, the company has processed over a thousand jobs. The job processing has gotten a lot quicker. Before the system, we were processing no more than 40 jobs a month. We now process over 100 jobs a month.  

How did Groove Development perform from a project management standpoint?

Overall, they’ve been responsive and communicative. Even when we were still trying to figure out what product we wanted, they always came up with something for us to work with.

What did you find most impressive about them?

I was impressed with their ability to consult and come up with great solutions.  It was really interesting just to see how they contributed, especially to the IP of a product.

Are there any areas they could improve?

I’m not aware of anything at the moment.

Do you have any advice for potential customers?

Have the ability to do things across platforms.  Having a sense of mobile and desktop development is probably the most valuable thing. Also have a general industry sense of what's going on and how that could be applied to your project.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile App Dev for Legal Networking Platform

“They kept asking for more money above the contract price without delivering on their promises.”

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
$50,000 to $199,999
 
Nov. 2017 - April 2019
Project summary: 

Groove Development created a mobile app with payment processing and encrypted chat functionality for iOS and Android. They also worked on project planning, web development, logo design, and other branding. This review was originally 5-stars overall for the initial delivery, but updated by the client on April 30, 2019. The vendor’s response is included.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Kevin Gillespie
CEO, Text A Lawyer, Inc.
 
Verified
The Review
Feedback summary: 

Although the initial versions received positive feedback, the team was unable to complete the project. They delivered four unstable builds after not complying with best practices for coding. Communication was inconsistent and more direct interaction with developers would have improved the results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Text A Lawyer, Inc. We’ve created two mobile apps to connect lawyers and clients. It’s the world’s fastest way to find and hire a lawyer for any case.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Groove Development?

I was looking for a company that could execute on my idea and build the mobile apps from scratch.

SOLUTION

What was the scope of their involvement?

We’ve worked collaboratively through project planning, website development, logo design, and everything in between. I came to them with prototypes of the app I was looking to create and they took a lead on the development process. They built versions for both iOS and Android.

We have a pool of lawyers that are available to answer client questions on the app interface. The lawyers are rated on a complex system that we created, and the first questions that come through are paired with the highest-rated lawyers. The apps also process credit card information and include a chat function that fully encrypts messages in both directions.

What is the team composition?

I worked primarily with Rick (Founder, Groove Development), and he liaised with two of his development teams throughout the project.

How did you come to work with Groove Development?

Groove Development was in an article that listed the best app developers in Portland, Ore. We reached out to them and after meeting the team, we felt very comfortable in moving forward with the project.

How much have you invested with them?

We’ve invested about $100,000.

What is the status of this engagement?

We started working together in November 2017 and the apps are still in development, but nearing completion.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve gone to several legal tech conferences this year and gotten a great deal of positive feedback on the apps. I also met with someone from one of our competitors recently and he was very impressed with the app’s layout.

How did Groove Development perform from a project management standpoint?

They performed very well. They’ve been very communicative and responsive throughout the engagement. We set up milestones at the beginning of the project, but we’ve slowed down due to several additions that I’ve asked for along the way. We communicated primarily via phone and email.

What did you find most impressive about them?

Rick is very upfront with cost estimates, and does everything he can to be transparent. The team also looks to avoid overcharging at every turn.

Are there any areas they could improve?

We had problematic experiences with one staff member, but they’ve since left the company. Rick has been hiring new people and there have been no issues whatsoever.

Do you have any advice for future clients of theirs?

Make sure to fully communicate your ideas. It’s difficult to adjust the scope after the project starts.

Updated Review

This review was updated on April 30, 2019, by the client. The original star ratings were: Overall –5, Quality – 5, Schedule – 4, Cost – 5, NPS – 5. New content is below:

Introduce your business and what you do there.

I’m the CEO of Text a Lawyer, Inc. We have a duo of mobile applications that enable users to connect with lawyers in real time and obtain advice.  

What challenge were you trying to address with Groove Development, LLC?

We initially engaged Groove Development, LLC to execute a four-month app completion contract.

What is the team composition?

The team grew from six people, which included two full-time resources and two part-time resources.

How much have you invested with them?

We spent $92,700.

How did your relationship with the vendor evolve?

I was already worried about the engagement in April 2018. However, I gave a good rating because I hoped they would figure it out. Yet that is when the work started going downhill.

Groove Development, LLC used our internal resources for QA, which wasn’t in our contract. The team then delivered four different builds, but none of them was stable. They kept asking for more money above the contract price without delivering on their promises. We made milestone payments during this time partially due to the owner’s claim they were necessary to maintain payroll. However, Groove Development, LLC has refused any refund since the partnership ended.

Ultimately, our team hired a new vendor that completed development in approximately two months—a task Groove Development, LLC never finished in about 18 months.  

Describe the impact this engagement has had on your business.

We have incurred $700,000 in damages and been unable to launch. That has demolished our reputation in the legal tech industry, which is very difficult to build in the first place.

How was project management handled?

The founder was personable, but that didn’t make up for the lack of skills on his team. Contrary to the promises on Groove Development, LLC’s website, they didn’t meet every deadline.

In what specific areas can they improve?

Basic coding competency stood out in this regard. Communication between teams then compounded the issue. I was unable to interact directly with their development team. Groove Development, LLC’s management did not relay our requests with full accurate detail. Furthermore, the team did not conduct quality checks or simulations before merging code. That was one example of how they didn’t comply with industry best practices.

What advice do you have for clients with similar needs to yours?

Customers should pick an hourly vendor that enables direct communication with each resource. The hourly contract would enable clients to stop work at any time. What’s more, clients should foster a close rapport with the project manager—better still if that resource is local. Finally, I recommend that founders without technical backgrounds get a CTO early in the process.

0.5
Overall Score
  • 0.5 Scheduling
    ON TIME / DEADLINES
  • 0.5 Cost
    Value / within estimates
  • 0.5 Quality
    Service & deliverables
  • 0.5 NPS
    Willing to refer

Company response

The vendor replied on May 6, 2019.

We have been in business for nine years and have earned dozens of positive reviews. This is the first negative review our company has received. While complaints can be a blessing in disguise for businesses, that is not the case for this project.

Unfortunately, the client canceled the project before picking up the phone and discussing the partnership with us. We had gone out of our way for them. But our company decided to no longer dedicate the majority of our resources to the client’s everchanging requirements.

Contrary to claims otherwise, we have not asked for additional money beyond the contracted price—other than the additional projects the client requested. Furthermore, the scope called for two milestone payments and we provided the full source code within hours of the project’s termination. This information helped the new vendor complete the final few components.

The client cited bad communication, but that is a baseless claim as we do not give clients access to our internal developers' channel. That would be too disruptive.

The client did not appreciate the number of projects for which we are responsible. We pride ourselves on the apps we have created, the businesses we helped start, and the quality of our service. I wish the client the best of luck, but I will defend us from negative remarks.