What evidence can you share that demonstrates the impact of the engagement?
The functionality is good. In the few alpha trials we’ve done, the app has functioned as designed. We haven’t done a load or regression test to see how it’s going to function if we have 500,000-1,000,000 people using the platform, but I don’t expect it to have any challenges.
How did Groove Development, LLC perform from a project management standpoint?
They’ve performed very well, especially since we were very much adhoc in this process. They patiently worked with us as we were taking our concept and adapting it. We worked off an Excel program, and we didn’t use any project management software, but they may be using some internally though.
What did you find most impressive about them?
They’re professional and have very good listening and coaching skills, which is good for people who aren’t versed in specific technologies. They’re good at guiding you into ways you can meet your objectives using current technology.
The founder keeps himself up to speed on iOS and Android changes, as well as development requirements, so that he can tell you where you stand. The founder has been very engaged in helping us determine our path towards completion, and it’s been much more entrepreneurial than a standard software development build usually is.
Are there any areas they could improve?
If we'd tightened up our build’s scope to a specific requirement, we would’ve been able to move a little quicker. Continual pivots on our side caused the delays.
Do you have any advice for potential customers?
Make sure you have clear requirement documents. If you have a statement of work that is accepted by all parties, and signed off on with specific timelines, you’ll find all of your timelines will be successful.