GritHR Solutions

BACKGROUND

Please describe your company and position.

I am the VP Cybersecurity & Compliance

Describe what your company does in a single sentence.

We are a managed services and managed security services provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritHR Solutions to accomplish?

• Benefits Management
• Employee Retention
• Payroll Services
• Staffing & Recruiting
• Strategic HR Consulting

SOLUTION

How did you find GritHR Solutions?

Online Search

Why did you select GritHR Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GritHR Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Grit handles all of our HR needs that would have traditionally required multiple partner relationships and internal management. Fully managed Human Resource solutions that are done professionally with a nationwide capability have been made very easy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were handling HR internally and were growing rapidly. We were still too small for a full internal human resources department. By outsourcing the labor, getting strategic advice, and taking advantage of a number of fully managed service offerings we have saved considerable costs and reduced a significant number of risks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is always delivered on time (or early), in excellent quality, and thorough. Having a team of professionals handling it also allows us to benefit from the experience, and prevents us from having unintentional oversights and the administrative burden of management.

What was your primary form of communication with GritHR Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people, the culture, and the value of services delivered are impressive. It wasn't just one thing, its the package that's delivered.

Are there any areas for improvement or something GritHR Solutions could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a managed IT services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GritHR Solutions?

We didn’t have any HR management capabilities, so we wanted to find a partner.

SOLUTION

What was the scope of their involvement?

GritHR Solutions provides us with the full range of HR services. Their scope includes writing job descriptions, handling our recruitment, policies, and HR information system, managing the payroll and general transactions with our staff, administering employee benefits, and handling issues related to our employees. Additionally, GritHR Solutions has done various HR projects for us, including implementing an information system, an LMS, and a new payroll system.

What is the team composition?

I’ve worked with 2–3 people from GritHR Solutions, but I’ve worked most closely with the founder.

How did you come to work with GritHR Solutions?

I found GrtHR Solutions on Upwork.

How much have you invested with them?

We’ve spent between $75,000–$100,000.

What is the status of this engagement?

We started working together around June 2021, and our engagement is ongoing. We have a monthly services agreement with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

In the last 12 months, GritHR Solutions has filled 15 positions for us, all with high-quality candidates who match our needs.

How did GritHR Solutions perform from a project management standpoint?

The system implementation projects have been successful; GritHR Solutions has completed them on time and within budget. We communicate via Microsoft Teams and email, and they use a project management system on their end, but I don’t know which one.

What did you find most impressive about them?

What sets GritHR Solutions apart from their competitors is their responsiveness, thoroughness, and competency; they’re a highly competent team. Out of the roughly 50 business relationships that we have to support our business, our relationship with GritHR Solutions is, by far, the best and most effective one. Their services have impressed us tremendously.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of an IT outsourcing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GritHR Solutions?

We’re a small business of about 40 employees, and since my co-founder and I are operators, not HR experts, we didn’t have a good HR solution for our employees. We hired GritHR to help us.

SOLUTION

What was the scope of their involvement?

GritHR has assigned a consultant to act as our HR director. They manage everything related to HR, including compliance, employee relations, payroll, recruiting, and onboarding. Other tasks include handling employee agreements, company policies, leave administration, and benefits. Additionally, they’re writing our HR handbook. 

They use Paycor for payroll and have moved our 401(k) to Human Interest. The team also organizes HR training that they deliver through a learning management system (LMS) that we use via our Paycor relationship. They’ve also established a social committee that organizes and designs our social events. 

When it comes to recruitment, they handle everything from start to finish. They help write job descriptions and post them on boards. The team works with recruiting agents if needed, though they handle as much of that work as possible. They work with HireSelect to collect candidates’ resumés and give them personality tests. Additionally, they use a tool to send an email to candidates with 5–6 questions, and candidates can then use their computer to respond in video format. GritHR handles the onboarding process and then transitions the employee to the hiring manager. 

What is the team composition?

We work with one HR consultant from GritHR.

How did you come to work with GritHR Solutions?

We found them through Internet searches and interviews. We looked at a number of different outsourcing companies and liked GritHR the best. 

How much have you invested with them?

We’ve spent over $50,000.

What is the status of this engagement?

We started working together in March 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

GritHR is excellent, and they exceed our expectations. They’ve really helped build up our recruiting process; our company was about half the size when we started working with them. Our consultant gets goals every quarter, and they’ve been 100% successful in achieving them, plus additional goals. 

Moreover, they’re fully integrated into our team. Our company follows an Entrepreneurial Operating System (EOD), so we have leadership meetings every week, and GritHR sits in on them as our HR lead. Because they have a lot of experience, they’re very good at anticipating our company’s needs. Overall, we couldn’t be happier with GritHR, and we plan to continue using them. 

How did GritHR Solutions perform from a project management standpoint?

They’re excellent at project management. Since we only work with one consultant, she manages every HR project, and she’s been successful in all of them, which speaks volumes about her work ethic and quality. 

We use Traction Tools to manage our EOS environment, and we use SharePoint to share files. Our consultant has an account within our Office 365 environment, and we use MS Teams for chat and video conferencing. 

What did you find most impressive about them?

The best thing about GritHR is that our employees and team members love them. Our consultant adds value to our team, and bringing them in is one of the best things we’ve done. 

We want to be known as a great company to work for and lacking an HR person didn’t speak too well about us. Since we brought in GritHR, our employees have really benefitted from it, and they report how good the consultant is.

Are there any areas they could improve?

I can’t think of anything they should do differently. 

Do you have any advice for potential customers?

Hire them! GritHR’s consultant is an expert who knows what they’re doing, so trust their expertise and allow them to do their job.