What evidence can you share that demonstrates the impact of the engagement?
We finally received a solution with an interesting architecture that used virtualization and state of the art technology. It got us to the cost point that we wanted to and the control we wanted. It even got us to solve problems that arose in our business. After working with three different vendors, we found a more sophisticated architecture that was in line with a long term plan.
We’ve continued to work with them as a permanent resource for advice. Greg Solutions has always been competent and professional. They came on the cutting edge of technology with AWS. They provided the right solution for performance and cost.
There are some months where we have a lot more projects or moving a lot of things or have new opportunities. It’s great to have their knowledge base to tap into. That’s a benefit to working with a firm instead of hiring internal teammates. They bring the best for customer engagements and are aware of the latest technologies. Their expertise is helpful because we receive a lot of information on how to do things right.
One of the clear ways to measure their impact is the financial benefit. When they set up our new environment, it was a lot smarter. We reduced our infrastructure costs significantly. We went from $20,000 a month to $3,000. They’ve measurably proven their value. Greg Solutions is also easy to work with, and their performance is excellent.
How did Greg Solutions perform from a project management standpoint?
Our company has people based all over the world, so it’s a virtual world. If we need to do a meeting, we put a calendar event up. We use project management tools like Jira and software tools like Confluence for collaboration.
Since it’s been a year, we’ve built a trusting relationship with their team. It’s great because a lot of times, when there’s the first interaction with a vendor, the client doesn’t know their quality of work or if there are any issues. Sometimes those things need to be weened out. I’ve never had a problem with Greg Solutions. They’re on target and deliver work within the scope and time.
What did you find most impressive about them?
I like that they’re concentrated in describing what they want to do in options. At one point, we were determining whether to use Google Cloud or AWS. They gave us the cost-benefit, which they understand as a business serving hundreds of customers.
Their team is also able to provide the right technical expertise with the cost-benefit. With a previous vendor, we had issues with the architecture and its autoscaling. It caused us to lose money each month. We were losing money from customers as well, and we didn’t have a new solution.
Once customers can find a vendor skilled in technology, performance, and cost parameters, it’s the right combination. Sometimes people understand the technology, but not the cost, which is not good.
Greg Solutions is one of those firms that understand all components. They’re professional, and I see no future where I wouldn’t be working with them.
Are there any areas they could improve?
I couldn’t go back and critique anything. If something comes up, it gets fixed. They understand what’s going on in the architecture they designed.
Do you have any advice for potential customers?
When they come in, advise and listen to the suggestions that they have so you can understand your options. Try and develop things in advance by intended cost parameters. Try things in a measurable, predictable way so that you can ensure that whatever you’re proving actually works.
We made that with Greg Solutions but didn’t with the past vendors. Greg Solutions is great at laying out their builds. If it seems like it will work, they’ll scale it out. If you don’t set up an environment like AWS up right, it could just burn money like nobody’s business. Greg Solutions definitely listen to their clients, and they deliver it in the right way.
The team at Greg Solutions has become a continued resource for the client. Their skilled expertise regarding technical aspects and cost benefits is noteworthy. They're collaborative, trustworthy, and dedicated.