Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
Our first metric was the timeline. We had a long evaluation period, which meant that the development needed to go faster. Gravity Infosolutions was able to do this. Secondly, we looked at how fast the system could be on-boarded and how quickly our team could be trained to use it.
Lead generation was not an issue, so we didn’t focus on changes in that area. We needed a single dashboard on which we could see our status and customer plans.
How did Gravity Infosolutions perform from a project management standpoint?
They set clear deadlines and milestones. Everything depended on milestones being achieved before starting the next module, and Gravity Infosolutions was 95% accurate in this regard. There were issues on our end as well, in terms of the availability of people and data. The project was delivered on time, and we had no delays relative to our initial plan.
What did you find most impressive about Gravity Infosolutions?
They have an Agile team that’s open to suggestions but also provides counseling and advice. Each person is competent and understands what has to be done. Since it’s a small team, they need to have good credentials and delivery in order to expand.
Are there any areas Gravity Infosolutions could improve?
I can’t think of any at the moment.
Through Gravity Infosolutions impressive turnaround time and nimble workflow, the new solution deployed promptly with a low internal learning curve. The team’s helpful advice, accurate estimates, and willingness to heed feedback continually demonstrate their value.