Anything is Possible

Founded in 2003, Gramercy Tech is a New York and LA based digital laboratory specializing in concept creation, design, software development, production, and execution for events. Combining our versatile event production experience with imaginative approaches, Gramercy Tech produces remarkable large-scale events that reimagine interactive experiences through the use of avant-garde technology – from virtual reality to motion control to reactive digital signage.

Our team of creators and engineers work with clients to beautifully execute their ideas.

Over the years Gramercy Tech has created exceptional apps and innovative digital solutions for a number of high-profile clients, including Pensa, Citigroup, Goldman Sachs, Bentley, and Blizzard Entertainment. Many of our projects stem from strong and longstanding relationships and our ability to understand the unique needs of our clients.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2003
Show all +
New York, NY
headquarters
  • 989 Avenue of the Americas, 18th Floor
    New York, NY 10018
    United States
other locations
  • 1925 N Vermont Ave
    Los Angeles, CA 90027
    United States

Portfolio

Key clients: 

Acxiom, Bentley, Buick, Cadillac, Canon, Capital One, Chevrolet, Citi, The Clinton Foundation, Comedy Central, CoverGirl, The Daily Show with Trevor Noah, Delphi, Douglas Elliman, ExxonMobil, GE, HBO, iHeartRadio, Sherwin Williams, State Farm, Subaru, Time Inc., Toca Boca, Verizon, UPS

Eventfinity

Custom

Eventfinity provides event organizers with a user-friendly dashboard where they can quickly and easily access attendee data, submit updated information, and control the design and layout of the app, keeping their audience engaged.

 

Secure

Ensuring your data is secure is of the utmost importance to us. When users log in to the app, they are issued a unique verification token which allows them to see materials for only the events they have access to. All data is protected with SSL and all files are stored privately in the cloud.

 

Robust

With a built-in augmented reality camera, Bluetooth readers, and live Q&A and polling, the app has the ability to create a robust user experience. Eventfinity is also the backbone of other event-wide activations such as reactive digital signage, gamification, check-in, registration, and badging.

Edgar

EDGAR is Live.

Edgar is a live and editable voice transcription service. Simply plug in a sound board and you can have instant transcripts, data visualizations, and live translations.

TrainingGo

Using an entire venue to your advantage is often an overwhelming ordeal - and requires a lot of gear. AR is a perfect way to occupy a large space simply by downloading an app. Finding hidden clues appeals to people of all ages, at every kind of event, and with AR we can create custom scavenger hunts that travel with you.

Interactive Projections

Want to create a memorable multi-sensory experience for your next event? Incorporate interactive projections to any centerpiece and have guests talking! From shaking a hand to blowing out a digital birthday cake, lively sounds and dynamic projected animations are triggered through a series of physical interactions, taking ordinary to extraordinary!

Entertain guests by telling your company’s story through a novel and unique approach. The sky is the limit here, as interactive projections are quite versatile. The objects, sensors, and animations of your choosing are easily customizable and can be conveniently modified to fit your specific branding or theme.

Interactive Screens

Badging

Reviews

Sort by

Web & Software Dev for Real Estate Platform

“Everybody I worked with was impressive and very capable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - May 2018
Project summary: 

Gramercy Tech provided web and software development, using Ruby on Rails to build a company's software platform and their website.

The Reviewer
 
1-10 Employees
VP, Real Estate Platform
 
Verified
The Review
Feedback summary: 

The finished software is excellent, was delivered on time, and met the company’s expectations perfectly. The team was responsive, organized, and demonstrated a good understanding of the business environment.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of an online real estate platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We needed help with web and software development.

SOLUTION

What was the scope of their involvement?

They built our company’s software and developed our website using Ruby on Rails.

What is the team composition?

There were three to five people—software developers, UX designers, and project management.

How did you come to work with Gramercy Tech?

I knew another company that had used them in the past and had been satisfied with their performance.

What is the status of this engagement?

We worked together from July 2017–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did an excellent job. They executed the project on time and went above and beyond the expectations I had. Everybody I worked with was impressive and very capable.

How did Gramercy Tech perform from a project management standpoint?

They’re very organized and were able to grasp the concepts of the business very easily, while responding well throughout.

What did you find most impressive about them?

They were very nice people to work with. They were always open to listening to feedback and were generally a very good company to deal with.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

No.

5.0
Overall Score The CEO is a great person to work with—energetic, fun, and able to deliver on the product.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UXUI Design for NYC Department of Youth and Community Development

“They understood all of our needs and were willing to work with us.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

Gramercy Tech oversaw the UX/UI design for a website, while an in-house team handled the development. They also helped with a beta testing plan and provided recommendations in terms of functionality.

The Reviewer
 
200-500 Employees
 
New York, New York
Senior Systems Analyst, NYC Department of Youth and Community Development
 
Verified
The Review
Feedback summary: 

The in-house team is happy with the design and customer service. Gramercy Tech went above and beyond to meet all needs, while their flexibility, proactive approach, and ability to work within the internal framework made them a reliable partner.

BACKGROUND

Introduce your business and what you do there.

I'm a senior systems analyst at NYC Department of Youth and Community Development. We’re a New York City agency that invests in a network of community-based organizations to provide a wide range of youth and community development programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We provide a lot of different programs around New York City and, currently, members of the public have to complete a paper application for a program, go to the site, and hand it in. We wanted to implement an online application, so we were looking for a vendor to help us design a website.

SOLUTION

What was the scope of their involvement?

They managed the UX/UI design for our website. Our in-house team is taking care of the functionality, but they're helping us with that as well. It's a website where people can search for different programs, apply directly online, and check the status of their application. Gramercy Tech also helped us with a beta testing plan.

What is the team composition?

We worked with 5–6 members of their team.

How did you come to work with Gramercy Tech?

I came in right after they were chosen. Their original pitch was very strong and they were willing to work with the city's procurement rules.

How much have you invested with them?

We spent between $40,000–$60,000.

What is the status of this engagement?

We started working with them in April 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've delivered everything we needed, and our team is now implementing their design. They've been great partners and helped us brainstorm ideas. Also, they're very flexible. In phase two, their team members came to our office for three full days, supporting our team in implementing their design. 

How did Gramercy Tech perform from a project management standpoint?

We used Zoom for a lot of meetings and they were willing to get on board with our project management tools. We had consistent communication throughout the whole process and they were very understanding about working within our framework. Also, they're very responsive and proactive.

What did you find most impressive about them?

They understood all of our needs and were willing to work with us. They have a very strong team.

Are there any areas they could improve?

I can't think of anything. They've been wonderful to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Interactive Experiences Development for Brand Experience Agency

“Their ability to strategize fun, new tools was a great asset for our event.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2018 - Aug. 2018
Project summary: 

Gramercy Tech built four interactive elements to elevate an event for a brand experience agency. Their work included an AR game for iPad, interactive set pieces, a drawing wall, and a milestones exhibit.

The Reviewer
 
1-10 Employees
 
New York, New York
Executive Producer, Brand Experience Agency
 
Verified
The Review
Feedback summary: 

The deliverables elevated the experience, both creatively and technologically. Gramercy Tech was communicative and flexible with a steadily expanding scope and a short timeline. Though the process was complicated, they were a valuable partner and contributed to the event’s success.

BACKGROUND

Introduce your business and what you do there.

I’m an executive producer for a brand experience agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We wanted to add interactive elements into an event to entice attendees.

SOLUTION

What was the scope of their involvement?

They worked on four projects for us. The first was an interactive set piece with large, 3D letters that spelled out the name of the event. Attendees could walk up to each letter, press it, and a unique sound and projection would materialize. There was also a drawing wall that attendees could interact with. We invited people to draw something on an iPad, and their image would aggregate into a larger piece. The third actuation was an AR basketball game that allowed people to manipulate the ball through an iPad, while the final piece was an interactive milestone wall that called out eight key milestones in the history of the company.

What is the team composition?

I’m not sure how big the team was in all, but we interacted with a project manager and at least three or four people on the development side.

How did you come to work with Gramercy Tech?

I’ve known them for a long time, and have done other events with them in the past. We’ve wanted to hire them for previous shows, but this was the first year our timing and budget allowed for it.

How much have you invested with them?

For all four activations, we spent around $130,000.

What is the status of this engagement?

We signed a contract with them at the very beginning of July 2018, but started brainstorming ideas as early as that February. All four deliverables were for an event at the end of August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The interactive activations added an extra layer to the brand and the décor, and it elevated the entire event from a technology perspective. It’s important to continuously push the envelope, and these tools helped us do that.  

How did Gramercy Tech perform from a project management standpoint?

I was pleased with their overall communication. As we added more and more to their list of projects, it would have been helpful to have had weekly or biweekly calls beyond the emailing and conference calls we had. It was a complicated process, as our internal team works in very different time zones. We could have been more organized on our end, but we were very pleased with the results. The whole timeline was much shorter than would be ideal, but they overcommunicated and made sure everything was finished in time.

What did you find most impressive about them?

They were a valuable technology partner to our creative team, and they came up with ideas that really took us a step further than we imagined. Their ability to strategize fun, new tools was a great asset for our event.

Are there any areas they could improve?

When we first started, we didn’t know that we would do four projects with them. If we had to do it over again, we would have set up more streamlined communication channels and more scheduled reporting. We didn’t give them a lot of time to complete the project, but they were very flexible and got everything done.

Do you have any advice for potential customers?

Tell them what you have in mind and listen to their ideas. They will have good ideas and ways to elevate the experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I gave them very little time to complete these projects, but they did a great job and always overdelivered.
  • 4.0 Cost
    Value / within estimates
    Their costs are high, but the work that they do is very cool.
  • 5.0 Quality
    Service & deliverables
    Everything worked flawlessly.
  • 5.0 NPS
    Willing to refer
    I would definitely work with them again and am happy to recommend them.

Learning Games Dev for Marketing Communications Agency

"We mostly appreciated their collaborative nature and the quality of the end product."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Nov. 2017 - Jan. 2018
Project summary: 

Gramercy Tech utilized near-field communication cards to conjoin learning games across an extensive series of iPads and touchscreens to better evaluate product knowledge and other metrics within a sales team.

The Reviewer
 
50 - 100 Employees
 
New York, New York
Managing Director, Marketing Communications Agency
 
Verified
The Review
Feedback summary: 

Gramercy Tech provided a stable and engaging system through which valuable employee performance indicators could be drawn. With a collaborative approach, their team worked efficiently, mitigating delays from a third-party client, and delivered products according to schedule.

BACKGROUND

Introduce your business and what you do there.

I am the managing director of production and creative services at a full-service communications company. We provide live meetings, training, videos, and other means of communication for Fortune 500 companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

Gramercy Tech supported us in adding a layer of gamification to our client’s national sales and launch meeting for a sales force of about 3,500 people.

SOLUTION

What was the scope of their involvement?

Gramercy Tech leveraged near-field communication (NFC) cards to link various learning games on iPads and touchscreens at the launch event. Gramercy Tech coordinated the algorithms so that scores were tracked and corrected in real time.

What is the team composition?

I’m unsure of the exact number, but between the pre-production and the on-site execution, we probably worked with 20–25 people.

How did you come to work with Gramercy Tech?

We've partnered with Gramercy Tech for many years. One of my colleagues worked closely with Jeremy (CEO, Gramercy Tech) as the company was being established. We've turned to them as a partner for our digital and gamification requirements for our projects. We've always found them to be collaborative. They're local, so they're very easy to work with. They also come up with new and innovative things that we're able to leverage with our clients.

How much have you invested with them?

We spent around $500,000 on our latest project.

What is the status of this engagement?

Our most recent engagement spanned November 2017–January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gramercy Tech’s work achieved the primary purpose of knowledge reinforcement and engagement with the sales force at the event. Our client was pleased with being able to gather records of employee performance and learn which questions challenged the participants. Gramercy Tech was able to provide extensive backend metrics to assess the sales force and understand where there was a gap in knowledge. Further, it was impressive to unleash technology of this magnitude to 3,500 people and have it be functional and stable.

How did Gramercy Tech perform from a project management standpoint?

We used Google Docs to coordinate schedules and deadlines for specific elements. Gramercy Tech responded well when our client missed some deadlines. In the face of challenges, they still achieved everything that needed to be done.

What did you find most impressive about them?

We mostly appreciated their collaborative nature and the quality of the end product. The system’s stability—the way the NFC cards worked to be able to give real-time scores—was crucial to the client. Figuring out the algorithm of the point scoring and determining how to make the competition equitable across differently sized team was vital to the success of the event.

Are there any areas they could improve?

Nothing specific comes to mind. Together, we traversed the challenges of learning where people needed to be stationed on-site to make sure the event ran smoothly. That’s the nature of live events, but they handled that well.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Various Developments for Experience Design & Production Agency

“Gramercy Tech is the only tech firm that I trust to deliver customized, unique solutions.”    

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Gramercy Tech leverages emerging technology to create custom event and meeting planning solutions for a design firm’s clients. They’ve collaborated on brand activation, VR, Bluetooth, and RFID projects.

The Reviewer
 
11- 50 Employees
 
Columbus, Ohio
Shannon Morrison
Chief Creative Officer, IM Creative
 
Verified
The Review
Feedback summary: 

Gramercy Tech partners seamlessly with the in-house team to deliver best-in-class, bespoke solutions that secure long-lasting client partnerships and satisfied customers. Cutting-edge analytics integrations yield metrics affirm the value-add. The team offers keen market insight and prompt delivery.

BACKGROUND

Introduce your business and what you do there.

I'm the chief creative officer of IM Creative. We're an experienced design and production firm that conducts meetings for Fortune 500 clients all over the world. Our services include product launches, sales meetings, customer conferences, and brand-building experiences. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We partner with Gramercy Tech in many different ways. Demand for fresh ideas and novelty in the meetings and events space is the overarching business issue their work usually helps us solve. The flexible, bespoke technological solutions they provide are individually tailored to each of our client's brands. They help us improve brand stickiness and increase attendee engagement to yield a better overall experience that’s contemporary and thoughtful.

SOLUTION

What was the scope of their involvement?

Gramercy Tech has collaborated with us on VR, Bluetooth and RFID proximity sensing, gamification, and tactile brand activations that use technology. Most of the solutions we create together are bespoke. Our firm's creative services utilize the ingredients of their technology in fresh new ways to produce end results that ultimately stun our collective clients. 

What is the team composition? 

We probably worked with about six people from Gramercy Tech. 

How did you come to work with Gramercy Tech?

Gramercy Tech's CEO is a longtime friend of our principles. Coincidentally, they worked in an office close to where some of our internal employees lived. We liked using people from the neighborhood. Their orientation to innovate and customize solutions is particularly important to us and has made them a valuable partner.

We can't sell off-the-shelf solutions because they yield generic results. Our clients want something more significant than that. Gramercy Tech is the only tech firm that I trust to deliver the right level of customized, unique solutions. 

How much have you invested with them?

The total cost of their services is likely in the low hundreds of thousands of dollar range.

What is the status of this engagement?

We've actively worked together for about four years now, since 2014. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients have been exceedingly pleased with the experiences we've created for them in collaboration with Gramercy Tech. We are all still in business together. Their real competitive advantage goes beyond just the results. They’ve been an invaluable partner during the creative pitch process. They come up with the right ideas, programming, and strategies to help our client achieve their business goals.

The event industry is quite difficult to measure. Gramercy Tech integrates bespoke, customizable technology tools into the experience that give us access to a wealth of data. This information helps us quantitatively and qualitatively measure the efficacy of our experiences. The insight they provide is a key differentiator in the pitch process as we seek to procure new work from clients. 

How did Gramercy Tech perform from a project management standpoint?

I've been pleased with Gramercy Tech's communications and ability to meet deadlines. 

What did you find most impressive about them?

The CEO consistently provides information about new technologies and emerging trends that I constantly apply to the concepts I develop for clients. Gramercy Tech helps me formulate integrated solutions that are of-the-moment and relevant to my clients' needs and industry trends. 

Are there any areas they could improve?

No, there are not.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I refer them all the time, as a matter of fact.

UX/UI for Youth Development Gov Agency

“They actually genuinely cared about our project and took an interest in our mission.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Ongoing
Project summary: 

Gramercy provided UX/UI design and development services for a web-based product that allows users to schedule after school programs.

The Reviewer
 
500 - 1000 Employees
 
New York, New York
IT Director, Youth Development Gov Agency
 
Verified
The Review
Feedback summary: 

Gramercy not only delivered high-quality, robust web design and development services, but also genuinely cared about the success of the project overall. Their team was timely, reasonably priced, and very proactive throughout the engagement.

BACKGROUND

Introduce your business and what you do there.

I was the former deputy CIO of a youth development government agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We needed help with the UX/UI design and development of a public-facing product that allows parents to apply for our after school programs for their children.

SOLUTION

What was the scope of their involvement?

Gramercy designed and developed a web-based platform on Angualar that helped parents book after school programs for their children. They also provided wireframes, using InVision.

What is the team composition?

I worked with the owner, as well as a a project manager and a few developers/designers.

How did you come to work with Gramercy Tech?

We found them on Clutch and compared their reviews to others before ultimately deciding to work with them.

How much have you invested with them?

We invested about $60,000.

What is the status of this engagement?

We started working with them on the project around May 2018 and I believe the company is still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with Gramercy's work ethic and expertise. It can be challenging to find a vendor capable of providing both UI/UX design as well as full development services, which saved us a lot of time and money in the long run.

How did Gramercy Tech perform from a project management standpoint?

The project manager did a great job of overseeing tasks, meeting deadlines, and following up with us as needed. I also appreciated that the owner was very involved. 

What did you find most impressive about them?

They actually genuinely cared about our project and took an interest in our mission.

Are there any areas they could improve?

No. We weren't used to working with a remote team, but we were able to adjust fairly quickly. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were very reasonably priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Integration for Media and Entertainment Company

“Gramercy Tech successfully delivered the integrations we needed to better serve our VIP guests.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Gramercy Tech integrated Concierge and added additional features to a mobile app for iOS and Android, allowing guest lists to be uploaded and for users to access itineraries for events.

The Reviewer
 
300 - 500 Employees
 
New York, New York
Business Analyst, Media and Entertainment Company
 
Verified
The Review
Feedback summary: 

Gramercy Tech enhanced the company's ability to better serve targeted users, successfully integrating and upgrading a mobile app that makes attending events more seamless. Communicative, proactive, and attentive to client needs, working with their team has been great overall.

BACKGROUND

Introduce your business and what you do there.

I'm the business analyst of a media and entertainment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We host events that include lists of VIP guests, so we wanted to provide an app that would allow them to access their itinerary rather than having to print it out.

SOLUTION

What was the scope of their involvement?

Gramercy Tech integrated an existing mobile app for iOS and Android with Concierge to allow us to sync our guests lists. VIP users are able to log into the app and access their itinerary for a specific event as needed. They also incorporated features that allow us to send push notifications to users.

What is the team composition?

I'm unsure how many members of the team we worked with on the project, since we didn't work with them on building the app itself.

How much have you invested with them?

We've invested around $50,000.

What is the status of this engagement?

We've been working with them since around January 2017 and just renewed our contract with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gramercy Tech successfully delivered the integrations we needed to better serve our VIP guests. We've seen a significant number of VIPs downloading and using the app, and they seem very happy with its functionality overall.

How did Gramercy Tech perform from a project management standpoint?

They handled the project very well and kept me up to date on its status as it progressed. Once a feature was ready, they'd send it to me to test and they resolved any bugs quickly as needed.

What did you find most impressive about them?

They don't say no to a challenge; they incorporate our feedback and figure out how to implement certain upgrades even if they're outside of their expertise.

Are there any areas they could improve?

No. The app itself is pretty basic, and they've been great to work with overall.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Large Insurance Firm

“They're very enthusiastic and passionate about what they do.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2017 - Sep. 2018
Project summary: 

Gramercy Tech developed an app for iOS and Android that allows attendees of a convention to receive notifications, view maps, and connect with other people based on common interests.

The Reviewer
 
90,000+ Employees
 
Bloomington, Illinois
Salesforce Admin, Large Insurance Firm
 
Verified
The Review
Feedback summary: 

They delivered a high-quality product on time despite the tight deadlines and changing requirements. Gramercy Tech met all needs and quickly responded to feedback, while their expertise and ability to resolve issues immediately made them a reliable partner.

BACKGROUND

Introduce your business and what you do there.

I'm a salesforce administrator at an insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We needed help building a mobile application for our convention.

SOLUTION

What was the scope of their involvement?

They built an app for iOS and Android that enables our attendees to receive schedule updates and collaborate. There are also maps of the hotels and convention centers, push notifications, and an interactive quiz game. Another interactive component is the meetup. The users can look up on their phone and select different topics they're interested in, connecting to other people with the same interests in the vicinity of where they're located.

What is the team composition?

We were regularly in contact with 10–12 people.

How did you come to work with Gramercy Tech?

I wasn't involved in the selection process. I primarily worked with them from the systems side, helping to integrate the app with the Sales force component.

What is the status of this engagement?

We worked with them between February 2017 and September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the app is excellent and the customer service we received from them was fantastic. They're a very collaborative team that was responsive to our feedback and addressed any issues quickly. They were always able to meet our needs and come up with a good plan or solution.

How did Gramercy Tech perform from a project management standpoint?

They're great communicators and always kept us up-to-date with the progress. We had regular conference calls to discuss the status of the project.

What did you find most impressive about them?

They're very enthusiastic and passionate about what they do. They were on-site at the convention, showing off the new technology. They were excited to interact with their app, feeling proud of what they had accomplished for their customers.

Are there any areas they could improve?

No. We were happy with everything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had some tight deadlines and we often changed our requirements at the last minute, but they consistently were able to deliver.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    There were rarely any problems. If anything did come up, they resolved it quickly.
  • 5.0 NPS
    Willing to refer

VR Experience Production for Pharmaceutical Company

“We worked with senior people, so their advice was always reliable and good.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jul. 2018 - Oct. 2018
Project summary: 

Using the designs provided by the in-house team, Gramercy Tech produced a Google Cardboard VR experience, which allows sharing 360-degree video content. 

The Reviewer
 
11-50 Employees
 
Paramus, New Jersey
Head Digital, Healthcare Ad Agency
 
Verified
The Review
Feedback summary: 

The third-party clients are happy with the product and want to use it at the next year’s convention. Gramercy Tech went above and beyond to meet all expectations, while their out-of-the-box ideas and attention to detail helped them deliver a secure, high-quality product.

BACKGROUND

Introduce your business and what you do there.

I'm the head of digital at a pharmaceutical advertising agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We do a lot of convention work for our clients. We needed a company to help us with interactive experiences for those conventions.

SOLUTION

What was the scope of their involvement?

We provided them with the designs and the requirements. Then, they created a Google Cardboard VR experience, which included sharing 360-degree video content. They used a CMS that allowed them to build VR experiences for Google Cardboard. We've been working with them for three years and plan to work with them on future projects.

What is the team composition?

We interacted with 2–3 people on a regular basis.

How did you come to work with Gramercy Tech?

One of our clients had worked with them and recommended them to us.

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

Our most recent project started in July 2018 and finished in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They brought a lot of fresh, out-of-the-box ideas to the table and delivered a high-quality product. Our clients are very happy with the end product and want to keep using it at the next year's convention, which is a good sign. The product was used heavily by the attendees of the convention, so it was a big success.

How did Gramercy Tech perform from a project management standpoint?

I wasn't involved in the day-to-day project management, but they delivered everything on time.

What did you find most impressive about them?

We worked with senior people, so their advice was always reliable and good. We never ran into any bugs or QA issues with them. They really pay attention to all the details of what they're doing.

Are there any areas they could improve?

I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AR Development for Digital Production Company

"They were fully invested, which is all we can ever ask for in a partner."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
3.0
The Project
 
Confidential
 
Aug. 2018 - Oct. 2018
Project summary: 

Gramercy Tech developed and designed a custom AR technology experience for an outdoor exhibit. They created the appearance of a life-size airplane through users' mobile phones.

The Reviewer
 
11-50 Employees
 
New York, New York
Mike Woods
Creative Director, M ss ng P eces
 
Verified
The Review
Feedback summary: 

Internal and external feedback has been overwhelmingly positive, leading to more work for Gramercy Tech. Their expert team inspired confidence throughout the project by communicating clearly from the start. Creativity and on-time deliverables were hallmarks of their work.

BACKGROUND

Introduce your business and what you do there.

I’m executive creative director at M ss ng P eces, a digital production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramercy Tech?

We needed to outsource a difficult technical challenge for a client.

SOLUTION

What was the scope of their involvement?

Recently one of our clients hired us to create an event to celebrate its history at the opening of a hotel at JFK airport. We had the idea for a large-scale, outdoor AR experience. Gramercy Tech used AR technology to allow people to use their phones to see a life-sized passenger jet right in front of them.

What is the team composition?

We worked with one project manager, one producer, and one developer. There may have been additional people working on the project behind the scenes.

How did you come to work with Gramercy Tech?

Somebody on my team knows somebody that works there. We were introduced to Jay (managing director, Gramercy Tech) and I realized that I knew his prior work. There was instant trust. We did a project with them and it went pretty well.

What is the status of this engagement?

This project took place from August–October 2018. Now we've got another project in development with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There's a lot of companies in New York that can do these kind of projects. Gramercy Tech demonstrated creativity and commitment. They do groundbreaking work, which is crucial in our industry. There were long days, long nights, and periods of intense stress on this project. The main producer and main developer were amazing in working on site with us. They were fully invested, which is all we can ever ask for in a partner.

How did Gramercy Tech perform from a project management standpoint?

Their team was completely involved in the production process. We invited them to our Slack channel, which is our chosen communication channel during production. We also gave them company email handles so that they could join client conversations. We trusted them to have a seat at the table when talking to our client.

What did you find most impressive about them?

They have a wide understanding of complex AR technology. Plus, they’re emotionally and creatively invested in making our project the best they can.

Are there any areas they could improve?

Honestly, no. Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They didn't miss anything, and everything was on time.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    They’re really good.
  • 3.0 NPS
    Willing to refer
    Selfishly, I don’t want to refer them so that they're available for us to use.