Graffino

BACKGROUND

Please describe your company and position.

I am the Marketing Consultant of a Software Development Company

Describe what your company does in a single sentence.

Specialized full stack software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Graffino to accomplish?

• Build website
• Edit website
• Develop designs and ideas

SOLUTION

How did you find Graffino?

Referral

Why did you select Graffino over others?

Referred to me

How many teammates from Graffino were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Graffino was Brought in to assist us with building our website, specifically with design ideas and the coding. They went beyond this and offered excellent ux/ui design consultation and really looked at the goals of our entire organization as a whole and applied it to our website. They designed the site with this in mind and we provided creative direction. They executed the site build and have continued to help us monitoring and adapting the site and design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We did not have a site before and now we do, we generated thousands of hits on the site, we reached 1000 linked in connections after the site went live

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive most of the time. There were some lulls due to miscommunications on both sides. They always responded to our needs when called upon.

What was your primary form of communication with Graffino?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very friendly and flexible. They always had a can-do attitude and tried very hard to achieve our goals. They were uniquely perceptive about our overall marketing goals and branding.

Are there any areas for improvement or something Graffino could have done differently?

Maybe be more responsive when open questions are posted or tasks needed information on.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Valid Blocks, a cryptocurrency company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Graffino?

We looked into the ecosystem of the MultiversX blockchain and saw a need for a Multisig interface. It was a great opportunity to bring in a big player into the development world of blockchain Web 3.0.

SOLUTION

What was the scope of their involvement?

Graffino provided blockchain development services. A lot of documentation on MultiversX was available, and we had experience in blockchain development, so we initially offered support on that. Graffino looked at the specs, and we went over the product design.

They built the product in React, and we made it open-source; it was all configurable and available at xSafe for anybody to contribute. To interact with the blockchain, the user needed an address and proof that they could access that address. We also saw the need for a solid interface and decided to act on it.

We built an interface for a Multisig wallet that people could share with others. Multisig was the standard for the custody of funds in projects. Transactions could only be performed based on multiple signatures, so they could only be issued if the quorum was reached. If the funds were held in one wallet, and one person had access to it, then it wouldn’t be safe.

What is the team composition?

We worked with four teammates.

How did you come to work with Graffino?

We worked with Graffino before on website development and branding services. Based on that, we reached out to them for this project. Graffino already had some exposure to blockchain, and they were happy to help us out.

How much have you invested with them?

Our total budget for this project was between €30,000–€50,000 (approximately $32,000–$54,000 USD). 

What is the status of the engagement?

We started this project in June 2022, and they built it in six months. We announced it in November 2022 at the big conference of MultiversX in Paris and launched in February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before we launched, numerous people contacted us and asked when we were undertaking. The response was very positive; anybody involved in a blockchain project on MultiversX blockchain could benefit from it.

Moreover, the interface was well received, and we got excellent feedback, so our image had a nice boost. We built the product without expecting a return; we didn’t make it to increase our portfolio or monetize it.

How did Graffino perform from a project management standpoint?

We worked together and managed to get it out on time. We were almost ready to deliver it last year, but we decided to wait because the launch in February would give us a better launchpad. After all, we had joined other big projects in MultiversX ecosystems.

Overall, Graffino was great and open with communication. We were mainly in contact through Slack and phone calls.

What did you find most impressive about them?

This was a new project for Graffino; they considered it a challenge. Although some things needed clarification and more knowledge, they pushed through the project with dedication. 

Are there any areas they could improve?

It would’ve been awesome if they already had blockchain knowledge and experience because it could’ve helped us finish the product faster. However, it wasn’t possible because they’d just started working on this technology. A future collaboration with Graffino would go a lot smoother and quicker.

Do you have any advice for potential customers?

I gladly recommend Graffino. People are already interested in working with them on their blockchain projects.

BACKGROUND

Introduce your business and what you do there.

I’m in charge of the digital side of a travel and hospitality business based in the US.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Graffino?

We needed help with developing our website. Our goal was to have a very robust website.

SOLUTION

What was the scope of their involvement?

Graffino has been in charge of developing our website from scratch. Initially, we worked on the design internally, but they’ve done the whole development themselves. Currently, their goal is to deliver a finished product.

What was the team composition?

Two dedicated developers from Graffino are working on our website.

How did you come to work with Graffino?

We were referred to them.

How much have you invested in them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working with them in 2020, and it is an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Currently, we’re testing the website, and 99% of the time, everything works well.

How did Graffino perform from a project management standpoint?

Graffino is very responsive, so we’re very happy with that — we have a very good relationship with them. We communicate via Slack, Zoom, and Asana. Their communication is great despite the fact that they’re based in Romania, and we’re in the US.

What did you find most impressive about them?

Graffino’s flexibility is outstanding. Whenever we need to add more things to the site, they adjust and provide us with the solutions we need. Still, if we need to slow the process down, they’re also very willing to do it. Additionally, they’re very nice to work with and have great frontend development skills, which is exactly what we were looking for.

Are there any areas they could improve?

There’s nothing Graffino could improve on; I only have positive feedback for them.

Do you have any advice for potential customers?

Trust them; they’re good at their job.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a consulting and development company for the logistics industry. On the software and hardware side, we offer solutions to close gaps in the transportation and logistics processes through digitalization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Graffino?

We wanted to launch a new product in the area of cargo dimensioning. We were looking for an operational system to capture cargo dimensions and load factors for the transport industry.

SOLUTION

What was the scope of their involvement?

Graffino has worked on full-stack development, building a web and mobile application from scratch. We initially defined the requirements, and they translated them into a technical solution.

The application has different elements. The mobile app is built on Android and iOS; it’s a process-driven application to capture dimensions, load factors, and documents by warehouse operators or drivers. The app also can integrate third-party measurement devices through wireless connections like Bluetooth.

Additionally, the web solution allows measurement results to be displayed, analyzed, and managed, supplying some algorithms. The data can also be exported in different ways through API or Excel.

Currently, Graffino is doing maintenance work, so they work on the complete end-to-end product life cycle.

What is the team composition?

We work with around 10 teammates. We have different people for different project phases, including a project manager, a solution designer, mobile, backend, and frontend developers, and QA engineers.

How did you come to work with Graffino?

I did a mini request for quote and got some personal recommendations. Ultimately, Graffino’s overall package convinced me to work with them.

How much have you invested with them?

We’ve spent between $100,000–$250,000.

What is the status of this engagement?

We started working with them in March 2021, and our relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We went live two weeks ago, and now the app is available on the App Store and Google Play Store. Before, we tested the solution with a closed group of customers in the logistics industry. The first product is in its 1.0 version, and we’ve started the sales process. 

Overall, the dimensions of a good IT project are that it’s delivered within budget, quality, and time. Graffino has done that, so it’s been an excellent collaboration.

How did Graffino perform from a project management standpoint?

We’ve been happy with the project management. They’ve applied a Scrum methodology and worked in sprints. We have an overall project manager and a technical lead on the backend of the website and mobile sides.

Moreover, they have good internal communication. We have refinement meetings and regular calls to review sprints through Zoom. Sometimes we also have face-to-face meetings. For project management, we use ClickUp and Slack.

What did you find most impressive about them?

We always have access to the machine room. If we want to discuss something specific with the development team, I can access them. When needed, we also have direct access to the managing partners.

Overall, they’ve demonstrated a big can-do attitude. Sometimes we have crazy ideas, but Graffino always finds great solutions.

Are there any areas they could improve?

No, we’re very happy with them. 

Any advice for potential customers?

I highly recommend them.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a gaming company that connects large-scale influencers, creators, and professional gamers with regular gamers worldwide. Users can go on our website and book time with some of the best players in the world to play alongside them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Graffino?

We originally had another group of developers that built a basic site for us. The website wasn’t working, so we hired Graffino to make it work. 

SOLUTION

What was the scope of their involvement?

Initially, we handed over a 50% finished site, and Graffino took it from there. Our former developers didn’t provide documentation, so Graffino had to work on the site from nothing. 

We spent three months working with Graffino to redo the whole site. They got the booking processes, calendars, and payment processes working. Graffino provided one full stack developer who worked with PHP and a UI developer focused on the frontend. The site is built on Laravel, and the database is in AWS.

On the website, coaches can create a profile page similar to those on social media sites and a calendar of available times. Users can book creators and pay for their time. The profiles have individual private links that show features like booking, tipping, payment processing, and scheduling. Coaches can also go online and show availability for instant bookings. 

Additionally, Graffino offered maintenance and hosting services for us. 

What is the team composition?

We worked with three teammates from Graffino: a project manager, a full stack developer, and a frontend UI developer. 

How did you come to work with Graffino?

We searched for development teams and got a recommendation for an agency. Through this agency, we contracted Graffino. 

How much have you invested with them?

We spent about $150,000.

What is the status of this engagement?

We worked together from May–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We launched our website and went from no traffic to having traffic to our site. When the website had bugs, Graffino was available and fixed them. 

How did Graffino perform from a project management standpoint?

I was happy with their project management performance. We communicated through Slack.

What did you find most impressive about them?

Graffino is passionate about the projects they take on and work on things they like. This approach showed in their work for us; they were excited about our project. 

Are there any areas they could improve?

We could have moved more quickly, a common complaint in development projects. In our case, we needed to develop faster and didn’t have a big enough team. 

Do you have any advice for potential customers?

I recommend working directly with Daniel (Senior Full Stack Developer).

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of WOCOO, a social media platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Graffino?

We needed help with web design.

SOLUTION

What was the scope of their involvement?

The first phase of the project involved Graffino creating a mock-up using Figma. After that, we had to take a break due to financial issues on our side. Once we gathered enough investment, they resumed the work and made a new UI/UX design for us.

Currently, their team is working on several different projects. They’re updating the design of our platform as we continue to add new elements and features. They’re also building the UI for the backend, working on ads, and creating recommendation algorithms, among other things.       

What was the team composition? 

We’re working with 3–4 people from their side. I communicate directly with the managers. 

How much have you invested in them?

We’ve spent up to €8,000 (approximately $8,600 USD).

What is the status of this engagement?

We started working with Graffino in August 2016, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A lot of people have been using our platform; we currently have about 65,000 users. We’re still working on improving user engagement by making our movie recommendation algorithm better, so we expect this number to continue improving.

How did Graffino perform from a project management standpoint?

They’ve been flawless from a project management standpoint. They’re professional, quick to react, and well-organized. We use ClickUp to manage tasks and communicate via Slack, WhatsApp, and email.

Are there any areas they could improve?

I can’t think of anything that Graffino can improve on at the moment.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of (a/an) Financial services

Describe what your company does in a single sentence.

Founded in early 2021, Legion Ventures is a community-driven, early-stage, crypto venture fund. We’re on track to revolutionize the access to early-stage crypto opportunities for the Legion Ventures community. We’ll be combining innovation with incredible art to deliver an incredibly valuable set of NFTs with real utility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Graffino to accomplish?

• To build a crypto platform

SOLUTION

How did you find Graffino?

Referral, Clutch Site

Why did you select Graffino over others?

High ratings, Close to my geographic location, Pricing first our budget, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Graffino’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project involved several key deliverables, including UX/UI design, smart contract development, and HubSpot integration. The UX/UI design was crucial to the success of the marketplace, as it needed to be user-friendly and intuitive for both buyers and sellers. The team worked tirelessly to ensure that the platform was easy to navigate, visually appealing, and included all necessary features for a seamless buying and selling experience.

Smart contract development was also a significant part of the project, as it enabled secure and transparent transactions between buyers and sellers. The team's expertise in this area was impressive, and they were able to develop and deploy smart contracts that met all our requirements. Finally, the HubSpot integration was critical to the project's success, as it allowed us to manage customer relationships and track sales effectively.

The team worked closely with us to understand our needs and goals, and they were able to seamlessly integrate HubSpot into the marketplace platform. Overall, I am extremely satisfied with the work done by this team. Their attention to detail, technical expertise, and commitment to delivering high-quality results made this project a success. I would highly recommend them for any project involving UX/UI design, smart contract development, or HubSpot integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• One of the most significant outcomes was the successful deployment of the marketplace platform, which was fully functional and user-friendly. The platform's launch was well-received by our target audience, resulting in increased traffic, engagement, and sales.
• Another measurable outcome was the successful implementation of smart contract technology, which enabled secure and transparent transactions between buyers and sellers. This technology helped to build trust and confidence in the platform and contributed to an increase in sales and customer satisfaction.
• The HubSpot integration was also a critical component of the project's success, as it allowed us to manage customer relationships and track sales effectively. As a result, we were able to streamline our sales process, increase customer engagement, and drive revenue growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, the team I worked with on the crypto marketplace project was highly organized, responsive, and professional. They kept me updated on the project's progress throughout each phase and were proactive in addressing any issues or concerns that arose. One of the things that impressed me most about their project management was their ability to deliver items on time.

They were extremely diligent in adhering to the project timeline, and they consistently met or exceeded project milestones. This level of efficiency was crucial to the project's success, as it allowed us to launch the marketplace on schedule and without any major delays. In terms of responsiveness to my needs, the team was always available to answer my questions or address any concerns I had.

They were highly communicative and always kept me in the loop on any updates or changes to the project. Additionally, they were willing to go above and beyond to ensure that my needs were met, and they were always open to feedback and suggestions for improvement. Overall, I was extremely impressed with their project management approach.

Their ability to deliver items on time and respond to my needs made the entire process smooth and stress-free. I would highly recommend this team for any project requiring a high level of organization, responsiveness, and professionalism.

What was your primary form of communication with Graffino?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

As someone who has worked with several companies on various projects, I found several aspects of this company to be particularly impressive and unique. Firstly, their technical expertise was top-notch. The team I worked with on the crypto marketplace project had a deep understanding of blockchain technology, smart contract development, and UX/UI design. They were able to apply their knowledge and expertise to create a platform that was not only visually appealing but also highly functional and secure.

Secondly, their project management approach was highly efficient and effective. They were able to deliver items on time and keep me informed on the project's progress at all times. They were also responsive to my needs and willing to go above and beyond to ensure that the project's objectives were met. Finally, their level of professionalism was outstanding. They were communicative, collaborative, and always willing to work together to achieve the best possible outcome.

Their commitment to quality and customer satisfaction was evident throughout the project, and it was clear that they took pride in their work. Overall, I was thoroughly impressed with this company's technical expertise, project management approach, and professionalism. Their commitment to excellence made them stand out from other companies I have worked with, and I would highly recommend them to anyone looking for a reliable, skilled, and dedicated team to work with.

Are there any areas for improvement or something Graffino could have done differently?

In order to ensure the success of the company, we have identified an opportunity for improvement in regards to the distribution of responsibilities among the co-founders. Specifically, we have noticed that Nick, one of the co-founders, is currently spending a significant portion of his time on minor tasks, which is detracting from his ability to focus on more strategic, high-level responsibilities as a co-founder.

To address this issue, we believe that it would be beneficial to identify an individual who can take over some of Nick's current responsibilities. This person would ideally have a strong background in the areas where Nick is currently spending a lot of his time, as well as the ability to take on additional responsibilities as needed.

By finding someone to take on these responsibilities, we believe that Nick will be able to focus more on co-founder responsibilities, such as strategic planning, business development, and fundraising. This will not only benefit the company in the short term by allowing us to capitalize on Nick's expertise and experience but also in the long term by ensuring that the company has the necessary leadership and strategic vision to succeed.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a supply chain digital platform system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Graffino?

We wanted to create our branding and build our website.

SOLUTION

What was the scope of their involvement?

Graffino provided us with website development, branding, and graphic design services. They designed our logo and other branding material. First, they created the logo, and we decided on the color scheme. Since we didn’t know the direction we wanted to go, we didn’t have specific requirements, so the team came up with 6–7 logo options. We had discussions and a feedback session, plus two more sessions in which they presented more options. After we chose a design, they refined the logo. 

From there, they designed a mock-up of the website. We gave them feedback on the mock-up and requested some changes in a collaborative effort. Then, Graffino implemented the design on the site. We wanted to showcase our products and features on the website. Our requirements included contact forms, newsletter signups, a blog, and a page where users could see our documentation. 

The team built the site from scratch using WordPress, and they helped us structure everything and put the content into place. Graffino created our blog and documentation pages. Additionally, they optimized the website for SEO; we gave them a list of keywords, and they set up backlinking.

What is the team composition?

We worked with five people from Graffino, including a project lead, a web designer, and two developers. We also had contact with one of the managing partners when we started the process.

How did you come to work with Graffino?

We did some research looking for website developers in our area, and Graffino came up as a highly recommended provider. We chose them based on their reviews and recommendations we got.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

We worked together from October 2021–February 2022. Although Graffino finished the project in January, they offered a month of maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were very happy with Graffino’s work. We’ve gotten excellent feedback from potential customers, who praise the website’s engagement, color palette, and slick design. The site has only been live for three months, so we don’t have any SEO metrics yet.

How did Graffino perform from a project management standpoint?

The project management experience was very positive. The team was quite good at meeting deadlines, and communication was always very easy with them. We exchanged emails and had weekly meetings where they gave us status updates and answered our questions.

What did you find most impressive about them?

I was impressed with Graffino’s level of service and the quality of their designs. Overall, we were very satisfied with their services.

Are there any areas they could improve?

I can’t think of anything they needed to improve.

Do you have any advice for potential customers?

My advice is to have clear requirements when starting the project, unlike us. Other than that, just go for it!

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of swapto GmbH. We provide virtual goods like game items, special skins, and anything that’s related to digital currency to our users via loyalty programs to certain brands or services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Graffino?

We wanted a web application to make our presence known. The app needed to be informative and engaging. It also needed to convey a new message since we are creating a new business that hasn’t been heard of before, so it needed to explain relatively complex topics in easy terms and make the app appealing to people.

SOLUTION

What was the scope of their involvement?

Graffino developed our B2B web app from scratch. We gave Graffino the content and they developed the website. They came up with the image of the company on what the design should look like and what we want to express in our icons. We decided on fonts, layouts, colors, and then they started to make a proposal. We worked on Figma so I could constantly monitor what they were doing. 

The app was created so people can contact us and we could have a place so people can learn more about us. We reach out to different service providers that have loyalty systems and game publishers.

The collaboration was a constant exchange. I would make notes and they’d very quickly turn them into a reality. At times, they’d explain why things should be done differently because we’re not UX experts. They also implemented Google Analytics into the site.

What is the team composition?

I had two main points of contact. There was also a graphic designer, a website developer, and at least three more people. 

How did you come to work with Graffino?

Graffino was recommended by a friend.

What is the status of this engagement?

We worked with them between December 2020–February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were customer-focused, friendly, and delivered quality work. We haven’t received leads from the website yet but we did get positive feedback. People really think it’s well-designed and gives them the information that they need. 

Graffino was super competitive price-wise but overestimated a little bit. They said no to our ideas at times but they explained why. They also provided consultancy which wasn’t part of the contract but it was nice. They gave us a bit more than we expected.

How did Graffino perform from a project management standpoint?

We used Figma and another tool to be able to see the progress of their work. They’d log tickets and we could put comments for them to answer.  We also had some scheduled calls for our particular items.

What did you find most impressive about them?

I liked their minimalistic and clear design. They had very competitive pricing given their location and provided the right mixture of customer engagement. The website was built nicely and is easily customizable. 

Are there any areas they could improve?

No, I had a review with them and already gave them feedback. They should just keep doing what they’re doing.

Do you have any advice for potential customers?

The way they write their emails could come across as being short but it’s because English isn’t their natural language. Just be aware that you’re communicating with someone whose first language isn’t English, but they’re definitely people you can trust.

BACKGROUND

Please describe your company and your position there.

I am the Reporting Manager at the project entitled "Development of cyber-physical social systems based on the Internet of Things for the factory of the future (DiFiCIL)". The main goal of DiFiCIL is to create a sustainable team of experts that can analyse, design and implement complex cyber-physical social systems (CPSS) at an international level, and to successfully participate in European research projects such as Horizon 2020, INTERREG IVC etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Graffino?

We hired this team to manage our latest marketing campaign.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a good recommendation regarding this vendor, we researched about their work in the past, we were impressed with their results so we decided to give them a chance.

Describe the project in detail and walk through the stages of the project.

They handled a marketing campaign: brochures, flyers, posters and roll up. We gave them the content of the materials, and they created the design of all them.

How many resources from the vendor's team worked with you, and what were their positions?

A Managing Partner was our main point of contact, but we worked mainly with a web designer. When we needed an extra pair of help, another team mate joined the team and helped us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Well, we didn't get the chance to share our marketing products with students, professors and other partners of the university because of the worldwide situation, Covid 19.

How effective was the workflow between your team and theirs?

During development, we had weekly video calls with their web designer to make sure everything was on track. The meetings were very efficient because we shared our opinions of what needed redesigning and they came back with an updated material.

What did you find most impressive or unique about this company?

They offered us high-quality services so we were more than 100% satisfied with the products.

Are there any areas for improvement or something they could have done differently?

We should have organized better the coordinating of the marketing campaign. From the beginning it wasn't set realistic deadlines for the stages of the campaign. Could improve just little bit the time management skills.